Centre Manager - Ahmedabad

Centre Manager - JD

Reporting to: Operation Manager

Location: Ahmedabad

Major Responsibilities:

[A] CC Supervision/ Monitoring

• Ensure quality standards - premises, service delivery, beneficiary feedback, complaints redressal
• Ensure that all minor repairs & maintenance work are addressed
• Ensure Pest Control done as scheduled
• Centre regular cleanliness & Maintenance (Checklist)
• Centre requirements info
• Training & Supervision of Center co-ordinators
• Ensure daily updates by center coordinators

[B] Beneficiary Management

• Parents Meeting (fortnightly)
• Beneficiary feedback & Complaints redressal
• Discipline of residents
• Showcase talents of kids
• Occupancy & Health status updates

[C] Donor Coordination

• Be updated at any point of time with all Access Life requirements.
• Do initial interaction with the donors and assess capacity and intent to donate
• Refer or escalate donors
• Place the right requirements with donors and update the same
• Send out the standard thank you note and maintain regular contact with donors
• In kind donation / requirements / requests / thanks
• Maintain Donors database
• Facilitate maximum unit sponsorship and MealMates at the assigned centres

[D] Visitor Management & Event Coordination

• Walk through of the centre with the visitors ( including e-tours)
• Introduction about Access Life
• Co-ordinate with centre co-ordinators and operational staff regarding the upcoming events and visitors
• Coordinate and assist in scheduling for visitors to the centres
• Maintain visitor’s database.

[E] Case Study

Collect data and pictures of each family from the center co-ordinator & prepare case studies at the time of admission, monthly updates & discharge.

[F] Reports

• Daily Report
• Incident Report
• Parents Meeting Report (fortnightly)
• Monthly report of Visitors, Donors, Mealmates, Unit Sponsorship, Events, Activities
• Quarterly Consolidated Center Report

Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹40,000.00 per month

Benefits:

• Health insurance

Schedule:

• Day shift

Work Location: In person