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CEC-Team Leader-NRC-BRANCH BANKING-VRM

CEC-Team Leader-NRC-BRANCH BANKING-VRM

Kotak Life Insurance

7 - 12 years

3 - 4 Lacs

Thane

Posted:1 week ago| Platform:

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Skills Required

business analysis sales bfsi relationship management finance project management software testing investment banking manual testing hrsd capital market financial services sql functional testing financial operations recruitment agile jira

Work Mode

Work from Office

Job Type

Full Time

Job Description

Team Leader

Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio.

Collaborating with fulfilment teams to ensure best in class conversion ratios.

Ensure availability of trained manpower to maintain production at 100% capacity.

Meet cost to income ratios as determined by Score card.

Adherence to Standards of Performance.

Meeting Customer Satisfaction index as measured through NPS surveys.
Job :

Graduate with 7+ years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15+ Full Time Employees.

People management skill essential.

Experience in working in a tele-sales or relationship management in BFSI preferred.

Certified in AMFI/IRDA.

Good listening skills and strong communication abilities.

Team Player.

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