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Kotak Life Insurance
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CEC Officer - Inbound - Digital Banking

CEC Officer - Inbound - Digital Banking

Kotak Life Insurance

0 - 4 years

4 - 8 Lacs

Thane

Posted:4 days ago| Platform:

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Skills Required

rotating inbound retail liabilities outbound customer queries operations management static equipment preventive maintenance customer service cash handling banking operations process improvement gear box oil compressors mechanical maintenance

Work Mode

Work from Office

Job Type

Full Time

Job Description

811 Digital Outbound Officer
Department Retail Liabilities | Digital Banking Location Mumbai, Thane Number of Positions Multiple Position Grade M1

Assisting in resolving customer queries.

Contacting potential or existing customers to inform them about a product or service using scripts

Answering questions about products or the company

Asking questions to understand customer requirements and close sales

Providing information to customers.

Monitoring sales performance.

Closing sales deals.

Keeping a record of calls and relevant details.

Go the extra mile to meet sales quota and facilitate future sales

Keep records of calls and sales and note useful information

Make sales or recommendations for products or services that may better suit customer needs

Adhere to all company policies and procedures

Graduate with decent English communication.

Candidate should have a pleasing personality and should be presentable.

Should be dedicated and display integrity.

Willingness to learn with an attitude of continuous improvement.

Willing to work in rotating shifts

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