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Casa Officer

Axis Bank Pvt Ltd

0 - 1 years

0 Lacs

Bengaluru/Bangalore

Posted:1 month ago| Platform: Apna logo

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Skills Required

service compliance research mapping reporting reports management engagement

Work Mode

Remote

Job Type

Full Time

Job Description

Sales & Acquisition: Selling banking products like savings accounts, current accounts, term deposits, and insurance/investment products to new customers. Relationship Building: Maintaining and developing relationships with existing customers to increase business and customer satisfaction. Target Achievement: Meeting and exceeding monthly sales targets and contributing to the overall business goals of the bank. Customer Service: Addressing customer queries, resolving issues, and ensuring a positive customer experience. Compliance: Adhering to KYC (Know Your Customer) norms and other compliance requirements. Product Knowledge: Developing a strong understanding of the bank's products and services to effectively promote them. Market Research: Conducting market mapping and identifying potential customers. Reporting: Maintaining accurate records of sales activities and providing regular reports to management. Cross-selling: Identifying opportunities to cross-sell other relevant products and services to existing customers. Customer Engagement: Engaging with customers through various channels (in-branch, calls, visits) to build relationships and understand their needs

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Casa Officer