419 Calls Jobs - Page 3

Hiring for Voice Support Work from office Walkin Interview UG freshers also can apply Domestic and international voice support Rotational shift & off Call HR Sangeetha@9008816263 thejobfactorysangeethan@gmail.com NO FEE CHARGED

Walk-in Drive for International Voice Process - Outbound Sales!!! Do mention HR Recruiter name as - Praveen HR - on your resume for walk-in Experience: 0 to 5 years Location: Hyderabad Salary: Based on Industry Standards Job Description: Role: International voice process (Account Strategist.) Experience: Fresher(Graduates only) to Experience. CTC: 3LPA to 4.5LPA Shifts: Flexible to any shifts Cab: Two-way cab facility Benefits: Incentives and Night shift allowance Key Responsibilities & What will you need to succeed in this role? Listen to the call effectively and comprehend the implicit & explicit ask of the customer. Able to convince, provide short & long term solutions aligned to the customer's business goals. Build rapport with the customer and maintain rational/neutral communication. Handle objections and continue the conversation to a productive outcome. Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes for book segmentation and engagement. Develop and maintain subject matter expertise on client's marketing solution offerings. Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. Provide updates to the management team on your pipeline and sales forecast objectives and key results. Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. International Voice LOB Experience including using of Dialers for OB Calls. Exceptional written & verbal communication skills. Agility. Ability to multitask & Collaborate. Customer centricity. Objection Handling. Stakeholder Management. Qualifications: 1-5 years of overall relevant experience (Sales process experience Mandate). Graduate in any field. Sales knowledge on social media platform. Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides). Candidates should be flexible with rostered day offs and working in shifts. Salesforce software working knowledge is good to have. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report topeoplesuccessoperations@marketstar.com immediately Regards: Praveen kumar K

Capable of handling the team size of at least 10 - 15 Tele callers. Generate Appointments from Digital Enquired leads. Motivating and drive Tele callers in the most effective and efficient manner in a high-pressure environment. Responsible for the end to end Process of the lead cycle. Driving team for Generating Daily Appointments & Achieving Monthly Targets. Expert in MS-Excel & making Reports Prior outbound team handling experience is mandatory from industries like Timeshare, Hotel, NBFC, banking or Insurance. Must be Aggressive and goal Oriented. Should be able to drive the TME Incentive Scheme aggressively Reporting To - Branch Manager / Regional Manager Candidate Profile required Education Graduate Required Language proficiency is a must as per the region and not education. Years of Experience 5-6 Years / Min 2-3 Years Telemarketing experience Working on lead management software, Out bound calls, Revenue generation, Digital process, Manpower management experience 1 year. Location - Bengaluru,Hyderabad,Chennai,Ahmedabad,Kochi,Thrissur,Jaipur,Mumbai,Chandigarh,Lucknow,Dehradun

Desired Candidate Profile 1 year of experience 18 months of experience is Mandatory(international voice process) Graduates only Shift:UK,US shift Language:ENGLISH, work location: whitefield Bangalore call hr pooja@9886112704 call hr Anusha@7815982900 call hr monica@7848820049 call hr suman@7848820047

We are Hiring for Voice process !! Qualification : Grad / UG ( Fresher / exp ) Location:Blore, salary upto 25k Shifts :Rotational Virtual interview !! Call or whatsapp Manya @9606553812 / 9606521172 / 9901777673 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

Domain: International Voice Support Experience: Minimum 1 year in international voice process Graduation (Mandatory) CTC: Up to 5.75 LPA Location: Pune / Bangalore US Shifts Both-way cab WFO Immediate Joiners Contact - 8529546798 (Divisha)

Greetings from Ignites Human Capital Services Freshers Experienced Freshers 35k Experienced:50k Ruth@9590520040 call hr pooja@9886112704

Qualification : HSC or Any graduate / Under graduate Work From Office Location - Viman Nagar, Pune Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / english Salary Up To Fre.:- 12000 To 14000 + unlimited incentives Salary Up To Exp:- 14000 To 16000 + unlimited incentive Regional Langauge :- Upto 18000+ unlimited incentive Rounds of Interviews: HR round Operations round Apply Now! Positions are filling fast! If you're serious about starting or advancing your career, don't wait. Contact HR Shital Today at :- 9822963480

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 25k Experienced 50k call pooja@9886112704 call monica@9886112583 kavya@7849020010 ruth@9590520040 indu@7848820046

As a Voice Process Associate in the pharmaceutical industry, you will be responsible for handling customer inquiries, complaints, and requests through various channels such as emails, calls, and messages. Your role will also involve processing transactions and authorizations efficiently. Key Skills required for this role include: - Ability to respond to customer inquiries promptly and professionally. - Handling customer complaints with empathy and finding suitable resolutions. - Processing transactions accurately and ensuring proper authorization procedures are followed. This is a full-time, permanent position in the Outsourcing/Offshoring sector. As a Voice Process Associate, you will play a crucial role in maintaining high customer satisfaction levels and ensuring smooth operations within the pharmaceutical industry.,

India's TOP 1 MNC is hiring for Freshers to Experienced candidates for different Customer support roles. NO OF POSITIONS : 350 INTERNATIONAL & DOMESTIC processes are available FRESHERS and EXPERIENCED candidates can apply. Any graduates and Undergraduates can apply. 12th Qualification is mandatory SALARY = 15.2K to 36K Inhand + Incentives ( SALARY is clearly depends on Qualification & Experience) Night Shift, Day shift (Domestic), Evening & Rotational Shifts available INTERNATIONAL CHAT , VOICE & BLENDED Processes are available. ___________________________________________________________________________________________ CALL IMMEDIATELY SHARE WITH FRIENDS & COLLEAGUES Please Ping on WhatsApp as well ( Name, Number, Mail id, Fresher/Experienced) Sr HR Ranjan - 8586942554( Call & WhatsApp) - Please call twice, if not connected. Email: ranjansahakne3@gmail.com TOUCH CONSULTANTS_NO CHARGES NEW DELHI

Specialist, Patient Experience - Pune Our Mission: Zocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve. Healthcare moves slow. We move fast. Patients deserve speed and convenience. Your Impact on our mission: As a Patient Experience Specialist, you'll be responsible for solving problems before they exist and creating magical moments for Zocdoc patients that inspire a strong connectivity between user and brand. If you have a passion for delivering amazing customer service experiences for a customer obsessed company that is truly making an impact, this is the role for you. As a Zocdocr, you will realize, our customer service team touts an incredible, supportive, and hands on culture. You'll enjoy this role if you are: A natural optimist, bring an empathetic and enthusiastic approach to problem solving, and a master of building authentic connections with our customers: you genuinely enjoy and find fulfillment in helping others and it shows through your interactions A team player, who enjoys working in a highly collaborative (and extremely fun) team environment Driven and motivated by providing best in class customer service experiences that leave a lasting positive impression and inspire continued utilization and advocacy of our products Highly adaptable with a learners mindset, and someone who is excited to learn new techniques and systems Your day to day is: Supporting patients via chat, email, and phone ensuring a seamless Zocdoc experience Using your multitasking abilities to field requests from multiple users simultaneously Applying your problem-solving skills to answer patients questions and make sure they get the appointments they need You'd be successful in this role if you have: A great deal of initiative, resourcefulness, attention to detail, and sense of ownership Impeccable written and verbal communication skills, sharp focus, and the ability to flourish in both independent and collaborative settings Top-notch customer service skills (experience at a service-based company is a plus) The ability to quickly learn and thrive in a fast-paced work environment A passion for improving the lives of people through technology is a must Candidates from healthcare/health-tech backgrounds are preferred. Benefits: An incredible team of smart and supportive people A competitive compensation package, including attractive medical insurance Daycare/creche facility for kids Corporate wellness programs with Headspace Cellphone and wifi reimbursement Competitive parental leave Annual sponsored health check ups Sabbatical leave

Responsibilities: * Prepare sales reports using Excel * Process customer orders via email & phone calls * Manage CRM system for lead generation * Handle incoming queries via email & chat

Greetings from Invensis Technologies We are Looking for below Position Job description : • AP,AR & Bank recon • outstanding payments follow-up, • client updates • Quality checks • Vendor reconciliations • Payment reviews • Maintaining the SLA and monitoring the productivity • Should be able to manage pressure in month ends • Simplification of the process is an added advantage. • Good at excel • Basic and in-depth knowledge of accounting • training for new joiners Responsible for areas in the month-end, quarter-end, and year-end financial closing process and reporting. Reconcile various balance sheet accounts and prepare adjusting journal entries. Prepare fluctuations analysis for balance sheet accounts and income statements. Review general ledger details for proper classification, cut-off, and completeness. Consolidate financial statements including eliminating intercompany transactions. Perform other duties as assigned. Note : Male Candidates : own Travel Female : one way Cab Avaliable while Logout Instructions : for Female should relocate Near By locations near JP nagar 5 KM Radius due to Cab can drop with in Radiius Relavant Candidates Can share resumes to : recruitment@invensis.net with Notice Period Details and Salary Details Regards Invensis Technologies HR Team Bangalore

Providing complete information about the product to the customer. Solving all product or service related issues of the customers. Preparing the Customer Service Guideline salary upto 25000 Keeping a Record of the Customers Call @ 9651923395 Alveena

Description - External At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role ? Put enterprise thinking first, connect the roles agenda to enterprise priorities and balance the needs of customers & shareholders. Lead with an external perspective, challenge status quo and bring continuous innovation to our existing processes. Demonstrate learning agility, make decisions quickly and with the highest level of integrity. Should possess strong analytical and problem solving skills and a tremendous will to win Strong relationship building, management and influencing skills Exceptional verbal, written, and interpersonal communication skills Minimum Qualifications: Graduates/Under graduates with 1-10 years of International BPO calling experience Excellent Communication Skill Comfortable working in 24/7 work environment Ensure maximum recovery on Card Members accounts through Inbound/Outbound calls Analyze risk on customer accounts, making sound decisions to ensure recovery while maintaining high customer satisfaction levels Meet and endeavor to exceed metrics on transactional quality, compliance regulations and productivity as per goals Preferred Qualifications: Prior Sales/Customer Service/Collection experience is an add-on.

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 25k Experienced 7.5lks Two way transport call ruth@7848820046 call aditi@7795311459 call pooja@9886112704

Hi Job Professionals, Exciting Career Opportunity with a Leading Multinational BPO Gurgaon Customer service is the support provided to customers before, during, and after they purchase or use a product or service. The goal is to ensure customer satisfaction by answering queries, resolving issues, and providing assistance through phone, chat, or email. Position: International Voice Process Location: Gurgaon CTC: Up to 3.5 LPA ( With other allowances / Benefits) Working Days: 5 Days a Week Perks: Both Side Cab Facility Roles & Responsibilities: Handle inbound and outbound calls from international customers Resolve customer queries, complaints, and issues professionally Provide accurate information about products or services Maintain high-quality service standards and ensure customer satisfaction Follow communication scripts and company policies Document customer interactions and escalate unresolved issues if needed Eligibility Criteria: Excellent English speaking skills fluency is a must Undergraduates & freshers are eligible to apply Candidates must be comfortable with voice-based customer service Immediate joiners will be given preference Note- Candidates who are average with their communication skills, can also apply, salary slab is up to 2.5- 3LPA. Also, we are hiring for BPO sectors in Noida location, Interested candidates can connect over call - 9569902470 (Fauzia) / Tamanna - 7355013912 #bpo #cfbr #customerservice #jobs #opportunityatnoida #csa #inbound #internationalbpo #fresherhiring #hiringnow

|||Mega Job Opportunity: Customer Care Executive (Voice Process)||| Greetings from Shining Stars ITPL! Were expanding our team and looking for dynamic individuals to join us as Customer Care Executives for our Voice Process in Lucknow . Job Details: Designation: Customer Care Executive ( Voice Process) Work Mode: In-Office Location: Lucknow Experience Required: 0 to 3 Years Salary Offered: Up to 24,000 CTC + Performance Linked Incentives Eligibility Criteria: Education: Undergraduate / Graduate Experience: Freshers & Experienced candidates welcome Language: Must have excellent communication skills in English Key Responsibilities: Handle inbound calls and resolve international customer queries Deliver accurate information regarding company products and services Provide timely and effective solutions to customer issues Assist with order placements, returns, and related processes Maintain up-to-date knowledge of products and standard procedures How to Apply: WhatsApp your updated resume to: 6393136499 Contact Person: Aleesha Rahman (HR Executive) Phone: 6393136499 Join a growing team and kickstart your career in international customer service with us! Warm Regards, Aleesha Rahman 6393136499 HR Executive Shining Stars ITPL #Customercare #bpo #inbound #fresher #call #telecalling #outbound #lko #jobsinlko #jobhijob #calling #job #englishcommunication #icse #cbse #jobinlucknow #fresherjob #lucknow #cce #cse #cca #csr #cco

Job Summary: We are looking for a motivated and customer-focused Customer Service Agent to join our team. The role involves handling customer inquiries across multiple channels (phone, email, chat, etc.), resolving issues efficiently, and providing an outstanding customer experience. You will be the first point of contact for our customers and play a vital role in representing our brand Key Responsibilities: 1. Operational Management: • Supervise daily operations of the customer service team, ensuring adherence to policies, procedures, and performance standards. • Respond to customer inquiries in a timely, professional, and courteous manner via phone, email, chat, or social media. • Resolve product or service problems by clarifying the customers issue, determining the cause, and providing the best solution. • Accurately document all customer interactions using CRM or ticketing systems. • Escalate unresolved issues to the appropriate departments or supervisors. • Follow up with customers to ensure full resolution of issues and satisfaction. • Maintain up-to-date knowledge of company products, services, policies, and procedures. • Meet individual and team performance targets including quality, speed, and customer satisfaction. • Work collaboratively with other team members to achieve team goals and support a positive work environment. • Adhere to all company policies and compliance standards. 2. Process Improvement: • Analyze and optimize operational processes to identify areas for improvement and implement best practices. • Coordinate with other departments, to ensure a seamless process flow. • Implement and oversee automation tools and technology solutions to streamline operations. 3. Compliance and Risk Management: • Ensure all operations comply with industry regulations, corporate policies, and legal standards. • Monitor and address any potential risks or operational issues, escalating as necessary to senior management. • Maintain and update insurance-related documentation, including policy and claims records. 4. Qualifications and Skills: • Bachelor’s degree in any field. • 2+ years of experience in a customer service or contact center environment • Strong knowledge of contact center technologies (e.g., CRM, IVR, ACD, WFM). • Strong analytical and problem-solving abilities. • Excellent communication skills, both written and verbal. • Proficiency in insurance management software and MS Office Suite. 5. Personal Attributes: • Detail-oriented with a focus on accuracy and efficiency. • Strong organizational and multitasking abilities. • Ability to work well under pressure and meet deadlines. • Adaptability and openness to continuous learning and improvement. 6. Working Hours • The candidate should be flexible to work in any shift 24/7.

Greetings from Capita We are hiring for Executive Customer Support. Criteria: Undergraduate/Graduate with minimum 6 months of Retention & Upselling experience. Shifts: UK rotational with 2 rotational offs (comfortable with night shifts) Handle customer inquiries via phone calls to resolve their concerns and provide excellent customer service. Provide accurate information on products/services offered by the company to meet customers' needs. Maintain a high level of professionalism while handling difficult situations with empathy and patience. Contact: shruti.sakharkar@capita.com - 9833078560 Job location - CAPITA - B-1. SEZ bldg, Behind Tower no. 8, Magarpatta, Pune, India

Act as the first point of contact for customers via phone, email, and chat Handle bookings, delivery status updates, and post-delivery feedback Resolve issues related to shipment delays, truck availability, invoicing, etc. Coordinate with internal teams (Operations, Dispatch, Accounts) to provide real-time updates Maintain accurate records of interactions in the CRM Monitor customer satisfaction and escalate unresolved issues to the relevant departments Follow up on service-related issues to ensure timely closure Support key accounts and ensure SLAs are met

Qualification : HSC or Any graduate / Under graduate Work From Office Location - Viman Nagar, Pune Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / english Salary up to Fresher:- 12,000 to 14,000 + unlimited incenive Salary up to Experience :- 14,000 +16000 + unlimet incentive Regional Language Up To :- 18,000 + unlimited incentive Rounds of Interviews: HR round Operations round Interested candidates can reach out to HR Shital :- 9822963480

1–2 yrs in customer success/support (tech) Strong problem-solving, communication Customer-focused, adaptable CRM/ticketing tools Explain tech to non-tech users Basic APIs, troubleshooting Data-driven mindset Send your resume: mohanrajk@desicrew.in Required Candidate profile Good communicarion skill wich imcluding writter and oral Good knowlege on Infiormationtechmologu ( software troubleshooting and instralation)

Qualification: HSC or Any graduate / Under graduate Work From Office Location - MBC Park Kasarvadavali Thane- 400615 Shifts Timing: - Day Shift Salary:- 17,000 in-hand to 25,000 in-hand plus incentives. Required Candidate profile HSC is mandate To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Ashwini Mob No:- 9923656681 Perks and benefits competitive Salary with unlimited Incentives