Home
Jobs

Call Quality Analyst

0 - 31 years

0 Lacs

Posted:1 month ago| Platform: Apna logo

Apply

Work Mode

Remote

Job Type

Full Time

Job Description

Interested candidate can share your updated CV to 8807755992 - Whatsapp Number . Note : IT / Manufacturing Domain - please Dont apply. Job Post - Call Centre - Call Audit / Call Quality. Job description: Well Versed with Training Metrics TNA, TNI, TTT, NHT/ PKT/Refresher. Excellent Communication required The Candidate should be able to handle 20 - 30 Trainee batches. Ability to multi-task with well-developed organizational skills. Designing and delivering engaging training program to improve employees Vocabulary, Pronunciation and fluency. The Candidate will be responsible for delivering high quality voice and accent training to our employees. Required Candidate profile: Minimum 2 years of experience as a Trainer (Sales or Collection Process) in Call center. Candidate must proficient in Telugu / Hindi / Malayalam (speak) and English language. Soft skill training working experience. Good interpersonal skill. Strong understanding of and experience in product training preferably in domestic BPO domain Good in PPT & Excel..

Mock Interview

Practice Video Interview with JobPe AI

Start Manufacturing Interview Now
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You

Salt Lake City, Kolkata/Calcutta