131 Call Handling Jobs

Description We are seeking a dynamic and motivated Call Centre Executive to join our team in India. The ideal candidate will be responsible for managing customer interactions, resolving queries, and providing exceptional service to our clients. Responsibilities Handle incoming calls and provide information to customers. Resolve customer complaints and queries in a timely manner. Maintain accurate records of customer interactions and transactions. Follow up on customer inquiries and ensure resolution is achieved. Provide excellent customer service and maintain a positive company image. Skills and Qualifications Excellent verbal and written communication skills in English and local languages. Basic computer skills and familiarity with call center technology. Strong problem-solving skills and the ability to think on your feet. Ability to work in a fast-paced environment and handle multiple tasks. Strong interpersonal skills and a customer-oriented approach.

You are a courteous, proactive, and customer-focused Guest Relations Executive responsible for representing our real estate brand. Your main role is to enhance the experience of residents, prospective buyers, and visitors by providing exceptional service, addressing inquiries, and supporting the front office and property management team. This position is crucial in luxury residential projects, commercial real estate developments, or leasing offices where delivering a premium client experience is a top priority. Your key responsibilities include warmly welcoming and assisting residents, clients, and guests in a professional and friendly manner. You will manage front desk operations such as visitor management, call handling, and appointment coordination. Additionally, you will be the primary point of contact for resident concerns, maintenance requests, and general inquiries. Collaboration with facility management and housekeeping teams to maintain high standards of cleanliness and functionality is essential. You will also assist in organizing resident engagement events and promotional activities within the property. Ensuring that all reception areas and common spaces reflect the brand's luxury and service standards is also part of your duties. To qualify for this role, you should hold a Bachelor's degree in Hospitality, Business Administration, Real Estate, or a related field. A minimum of 2 years of experience in customer service, hospitality, or front office roles is required, with real estate experience being preferred. Proficiency in verbal and written communication in English (and regional language, if applicable), strong interpersonal skills, a professional appearance, and a customer-first attitude are necessary attributes. This is a full-time position that offers cell phone reimbursement as a benefit. Proficiency in English and Hindi is preferred. The work location is in person.,

Role Responsibilities: Respond to customer inquiries about company products and services. Answer and document calls, emails, and transactions. Request additional or missing information from customers via phone or letter. Track and log client and order information for call center activity monitoring. Job Requirements: Any graduate with strong communication and customer service skills. Experience in handling calls and managing client relationships. Attention to detail for accurate documentation. Ability to work in a fast-paced, client-focused environment.

Scorelabs is hiring for the banking process. Candidate should be good in English + Tamil, Kannada, and Hindi Qualification : Graduates /Undergraduates can apply Grab this opportunity to work with for Banking process and E-commerce Required Candidate profile Freshers and Experience are eligible 6 days working

Key Responsibilities: Answer inbound calls or make outbound calls to customers Resolve queries or complaints in a polite and professional manner Maintain call logs and follow call handling procedures Provide accurate information about products/services Achieve daily call targets and maintain customer satisfaction Requirements: Good communication skills in Hindi / Tamil / Telugu / Kannada / Malayalam + basic English Basic computer knowledge Positive attitude and customer-focused approach Undergraduates & Graduates are eligible Willing to work in rotational shifts

Key Responsibilities : Handle inbound and outbound calls to assist customers with their queries, complaints, or requests. Provide accurate information about products/services, resolve issues, and offer solutions to customer problems. Maintain a positive and professional attitude when interacting with customers. Follow communication scripts and guidelines to ensure consistency and accuracy. Meet performance targets such as call resolution time, customer satisfaction, and service levels. Document all customer interactions, follow-up actions, and resolutions. Provide feedback and suggest improvements for enhancing customer service processes. Handle customer escalation and ensure timely resolution of complex issues. Maintain knowledge of company products, services, and policies to effectively assist customers. Stay updated on any changes in services, procedures, or customer-facing initiatives.

Key Responsibilities : Handle inbound and outbound calls related to banking products and services such as savings accounts, loans, credit cards, etc. Provide accurate and timely information about banking services, policies, and procedures. Resolve customer queries regarding account balances, transactions, fees, and other banking-related inquiries. Assist customers in account management, including applying for services, updating details, or resolving discrepancies. Ensure compliance with banking regulations and privacy policies while handling customer data. Handle and resolve customer complaints or escalations in a professional manner. Cross-sell banking products and services where appropriate and according to customer needs. Maintain a professional and friendly tone, ensuring a positive customer experience on every call. Document customer interactions accurately in the CRM or call management system. Meet performance targets such as call quality, resolution time, and customer satisfaction scores. Participate in training and knowledge-sharing sessions to stay updated on banking products and services.

Key Responsibilities : Handle inbound and outbound calls to assist customers with their queries, complaints, or requests. Provide accurate information about products/services, resolve issues, and offer solutions to customer problems. Maintain a positive and professional attitude when interacting with customers. Follow communication scripts and guidelines to ensure consistency and accuracy. Meet performance targets such as call resolution time, customer satisfaction, and service levels. Document all customer interactions, follow-up actions, and resolutions. Provide feedback and suggest improvements for enhancing customer service processes. Handle customer escalation and ensure timely resolution of complex issues. Maintain knowledge of company products, services, and policies to effectively assist customers. Stay updated on any changes in services, procedures, or customer-facing initiatives.

You are a professional and well-organized Admin Receptionist responsible for overseeing front desk operations, managing manual attendance sign-ins, and coordinating travel arrangements. Your excellent communication skills, presentable appearance, and ability to multitask efficiently in a fast-paced environment are essential for this role. Your key responsibilities include greeting and assisting visitors, clients, and employees at the front desk in a polite and professional manner. You will maintain manual attendance records, coordinate with HR/Admin teams for daily attendance data, manage visitor logbooks, and handle all incoming calls. Additionally, you will schedule and manage meeting rooms, conference facilities, and appointments. As an Admin Receptionist, you will assist in booking travel tickets and accommodations for employees, ensure the front desk area is tidy and equipped with necessary materials, and provide prompt hospitality to guests by serving water, tea, or coffee. Basic administrative support to other departments may also be required, and you must maintain the confidentiality and security of all office and employee-related information. This is a full-time, permanent position requiring at least 1 year of relevant experience. Proficiency in English is necessary for this role, and the work location is in person.,

You will be joining a dynamic team at TSL Consulting Pvt Ltd as an Outbound Sales Quality Analyst and Training Specialist. Your primary responsibility will involve overseeing the quality of outbound calls made by the sales team, as well as providing comprehensive training on call handling, IT solutions, and consultative selling techniques. Your key responsibilities will include conducting regular quality assessments on outbound calls to ensure compliance with company standards. You will be tasked with developing quality evaluation criteria and metrics to improve the effectiveness of outbound calls. Additionally, you will provide feedback and coaching to sales team members based on quality assessment findings to enhance their performance and promote continuous growth. Collaboration with sales and training teams will be essential in designing and delivering training programs tailored to call handling techniques, IT solutions, and consultative selling strategies. You will be expected to customize training materials to address specific needs identified through quality assessments and stay informed about industry trends and IT advancements to keep training content relevant. As a subject matter expert, you will offer guidance and support to sales team members, monitor performance metrics related to outbound call quality and training effectiveness, and recommend improvements as necessary. Your contribution will be crucial in upholding the excellence of outbound sales efforts and equipping team members with the skills needed for success. If you are enthusiastic about driving performance, fostering growth, and making a significant impact in outbound sales, we welcome you to be a part of our team at TSL Consulting Pvt Ltd.,

Description We are looking for a dedicated and enthusiastic Customer Care Executive to join our team in India. The ideal candidate will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues to ensure a positive customer experience. This role is suitable for individuals with 1-5 years of experience in customer service. Responsibilities Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Resolve customer issues and complaints effectively while ensuring customer satisfaction. Maintain accurate records of customer interactions and transactions. Provide product and service information to customers as needed. Collaborate with other departments to ensure seamless service delivery. Identify and escalate issues to higher management when necessary. Skills and Qualifications Excellent verbal and written communication skills in English and local languages. Strong problem-solving skills and the ability to think critically under pressure. Proficiency in using customer service software and Microsoft Office Suite. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong interpersonal skills and a customer-centric attitude. Basic knowledge of customer service principles and practices.

As a Call Centre Executive Team member, you will play a crucial role in our customer service operations. Your main task will involve managing both inbound and outbound calls with a focus on delivering outstanding assistance and support to our customers. Working alongside a team of committed professionals, your aim will be to uphold high service standards and ensure customer satisfaction. If you are looking to be part of a dynamic team that values customer service excellence, this role is ideal for you.,

The ideal candidate for the Telecaller position at Keekoo Hospitality in Nashik will be responsible for converting inquiries into confirmed bookings, handling customer interactions over phone calls, maintaining the sales pipeline, and supporting upselling initiatives. This role plays a crucial part in ensuring a seamless and delightful guest experience starting from the inquiry stage. You will be expected to proactively follow up on leads, meet conversion targets, and keep accurate records of all interactions and lead progress. Additionally, you will need to provide prompt and satisfactory responses to guest inquiries, maintain a deep understanding of Keekoo properties, and build trust with potential clients through effective communication. Your responsibilities will also include keeping the sales tracker updated, monitoring lead flow, resolving any delays or gaps in the conversion journey, addressing guest concerns professionally, coordinating with internal teams for issue resolution, engaging guests with warmth and professionalism on calls, ensuring a high standard of customer service, and systematically logging call details and outcomes. Furthermore, you will be required to identify opportunities for upselling and cross-selling, tailor suggestions based on guest preferences, and have the ability to promote higher room categories, additional services, or packages. The ideal candidate should have at least 2-3 years of experience in telecalling or customer service, preferably in the hospitality or service sector. Prior experience with premium service providers like American Express will be advantageous. You should be comfortable working in a 12-hour shift as per business needs, possess strong communication skills in English and Hindi/Marathi, exhibit confidence, patience, and a positive attitude towards client interactions. If you are passionate about travel, hospitality, and creating lasting customer relationships, we encourage you to apply for this exciting opportunity at Keekoo Hospitality.,

You will be responsible for handling incoming calls and providing support, information, or assistance to customers in Hindi. Additionally, you will manage leads generated from various sources and assign them to the appropriate sales team members. It is important to maintain clear and professional communication with clients both verbally and in writing, including addressing customer complaints and resolving issues promptly. You will be tasked with managing call flow, prioritizing tasks, and ensuring efficient call management. Moreover, you must maintain accurate records of calls, customer interactions, and other relevant information. Coordination with other departments, such as sales or technical support, may be required to resolve customer issues or facilitate communication. Strong fluency in Hindi is essential for this role, while proficiency in English and other languages may be advantageous. Having familiarity with telephone systems, basic computer skills (e.g., MS Office), and other relevant software or tools will be beneficial. This is a full-time position with benefits including commuter assistance, health insurance, and Provident Fund. The schedule is during day shifts and the work location is in person. If you are interested in this opportunity, you can speak with the employer at +91 9999999999.,

As a member of our team, you will be expected to strictly adhere to time and duty schedules. Your primary responsibilities will include answering calls, tagging call records for necessary actions, and ensuring that calls are handled within the prescribed Service Level Agreement (SLA) timelines. It will be essential to maintain the quality of calls by staying updated with current product and process information. In addition to your core responsibilities, you will be required to follow the proper dress code and maintain floor discipline at all times. Collaboration with Team Leaders to prepare elevations will also be encouraged as part of your role. Please note that job descriptions may be subject to change based on process updates and improvements. Your flexibility and willingness to adapt to these changes will be appreciated.,

Looking for Female candidate Good in Communication-Hindi ,English and Tamil. We are looking for a highly skilled and motivated female candidate with 0 to 1 year of experience, proficient in Hindi, English, and Tamil. The ideal candidate should have excellent communication skills and be able to work effectively in a fast-paced environment. Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through telecalling. Maintain accurate records of customer interactions and transactions. Collaborate with team members to achieve sales targets and goals. Develop and implement effective sales strategies to drive business growth. Build strong relationships with customers to ensure long-term satisfaction. Job Requirements Good communication skills in Hindi, English, and Tamil. Ability to work in a team environment and meet sales targets. Strong problem-solving skills and attention to detail. Excellent interpersonal skills and ability to build rapport with customers. Familiarity with logistics technology and industry trends. Ability to learn quickly and adapt to new situations. Hindi Must-Tele calling

Provide confidential executive level support Managing and coordinating with regards to admin functions Coordinating for overseas meetings Maintaining confidential details of the company Fixing Appointments, Diary management & Scheduling of meetings Coordinating with clients Telecom Bookings Coordinating and follow-up with other departments and group organizations Answering and managing incoming calls Key Skills Committed, Ambitious and Friendly and Polite Excellent Communication skills Comfortable in talking to people and a good listener.

Intl BPO Hiring – Join Now! Voice & Semi-Voice Jobs! BPO Jobs | UK/US Shifts | WFO Freshers & Grads – Apply Now! 3L–6.LPA Immediate Hiring Jobs @ BTM, Whitefield bomannahall Voice/Semi | Call Now! Fathima@8951184962 Required Candidate profile International voice process, customer service, banking support, inbound calls,, call handling, problem solving, fluent English, client handling, shift flexibility, attention to detail Perks and benefits Perks: Pay, Growth, Insurance, Leaves, Transport

PDA E-Services Pvt Ltd is a dynamic and fast-growing Global Capability Centre (GCC) for Piccadilly Dental Alliance (PDA) , a leading dental healthcare organization based in the United States. Established in 2022, we offer comprehensive operational and administrative support to dental practices across the U.S., helping them deliver outstanding patient care. As PDAs exclusive India-based outsourcing partner, we are expanding rapidly with a strong focus on process excellence, quality service, and people development. As a Patient Engagement Specialist at PDA E-Services Pvt Ltd , you will play a vital role in supporting U.S.-based dental practices through high-quality virtual front-desk operations, patient communication, and administrative support. This position is part of our offshore healthcare operations team and requires professionals who are proactive, detail-oriented, and capable of delivering exceptional service during U.S. shift hours. What You'll Do: Handle inbound and outbound patient communication with professionalism and empathy. Schedule appointments for new and returning patients across multiple time zones. Assist patients with insurance-related queries and claims coordination. Provide accurate and timely responses to patient inquiries via phone, email, or chat. Maintain detailed records, logs, and patient data across systems and platforms. Share relevant information about practice services, procedures, and promotional offers. Maintain adherence to process standards and SLAs within a fast-paced environment. Communicate with clarity, patience, and attentiveness in a customer-first setting. What We're Looking For: 1 to 3 years experience in healthcare BPO, voice processes, or international customer support. Candidates with 2 to 3 years of international BPO experience will also be considered, especially if trained in voice processes. Excellent English communication (spoken & written). Comfortable working U.S. night shifts. Familiarity with dental/healthcare software (e.g., Dentrix, Open Dental) is a plus. Education: Graduate in any stream (B.Com / BBA / B.Sc / B.A. or equivalent preferred). Work Schedule: Shift: Fixed Night Shift (U.S. Hours) Timings: 8:00 PM to 5:00 AM IST Working Days: Monday to Friday Weekly Off: Saturday and Sunday Location: On-site Pune Benefits Offered: Fixed weekend off (Saturday & Sunday) Fast-paced career growth in the U.S. healthcare space Hands-on training in dental front-desk and communication protocols Professional growth and internal career advancement opportunities. Comfortable, collaborative, and inclusive work environment. Paid leaves and holiday benefits as per company policy. Apply Now and Join the New Era of Healthcare with Us!!!

PDA E-Services Pvt Ltd is a dynamic and fast-growing Global Capability Centre (GCC) for Piccadilly Dental Alliance (PDA) , a leading dental healthcare organization based in the United States. Established in 2022, we offer comprehensive operational and administrative support to dental practices across the U.S., helping them deliver outstanding patient care. As PDAs exclusive India-based outsourcing partner, we are expanding rapidly with a strong focus on process excellence, quality service, and people development. As a Patient Engagement Specialist at PDA E-Services Pvt Ltd , you will play a vital role in supporting U.S.-based dental practices through high-quality virtual front-desk operations, patient communication, and administrative support. This position is part of our offshore healthcare operations team and requires professionals who are proactive, detail-oriented, and capable of delivering exceptional service during U.S. shift hours. What You'll Do: Handle inbound and outbound patient communication with professionalism and empathy. Schedule appointments for new and returning patients across multiple time zones. Assist patients with insurance-related queries and claims coordination. Provide accurate and timely responses to patient inquiries via phone, email, or chat. Maintain detailed records, logs, and patient data across systems and platforms. Share relevant information about practice services, procedures, and promotional offers. Maintain adherence to process standards and SLAs within a fast-paced environment. Communicate with clarity, patience, and attentiveness in a customer-first setting. What We're Looking For: 1 to 3 years experience in healthcare BPO, voice processes, or international customer support. Candidates with 2 to 3 years of international BPO experience will also be considered, especially if trained in voice processes. Excellent English communication (spoken & written). Comfortable working U.S. night shifts. Familiarity with dental/healthcare software (e.g., Dentrix, Open Dental) is a plus. Education: Graduate in any stream (B.Com / BBA / B.Sc / B.A. or equivalent preferred). Work Schedule: Shift: Fixed Night Shift (U.S. Hours) Timings: 8:00 PM to 5:00 AM IST Working Days: Monday to Friday Weekly Off: Saturday and Sunday Location: On-site Pune Benefits Offered: Fixed weekend off (Saturday & Sunday) Fast-paced career growth in the U.S. healthcare space Hands-on training in dental front-desk and communication protocols Professional growth and internal career advancement opportunities. Comfortable, collaborative, and inclusive work environment. Paid leaves and holiday benefits as per company policy. Apply Now and Join the New Era of Healthcare with Us!!!

Intl BPO Hiring – Join Now! Voice & Semi-Voice Jobs! BPO Jobs | UK/US Shifts | WFO Freshers & Grads – Apply Now! 3L–6.75LPA Immediate Hiring Jobs @ BTM, Whitefield bomannahall Voice/Semi | Call Now! Rumana@9620536596-hr@izeemanpower Required Candidate profile International voice process, customer service, banking support, inbound calls,, call handling, problem solving, fluent English, client handling, shift flexibility, attention to detail Perks and benefits Perks: Pay, Growth, Insurance, Leaves, Transport

As a Telecaller at Keekoo Hospitality in Nashik, your primary responsibility will be to convert inquiries into confirmed bookings, handle customer interactions over phone calls, maintain the sales pipeline, and support upselling initiatives. Your role is crucial in ensuring a seamless and delightful guest experience starting from the inquiry stage. Your key responsibilities will include proactively following up on leads, meeting conversion targets, maintaining accurate records of interactions, providing prompt and satisfactory responses to guest inquiries, maintaining deep knowledge of Keekoo properties, building trust with potential clients, keeping the sales tracker updated, monitoring lead flow, addressing guest concerns professionally, engaging guests with warmth and empathy, ensuring high standards of customer service, identifying upselling opportunities, and tailoring suggestions based on guest preferences. The ideal candidate for this position should have at least 2-3 years of experience in telecalling or customer service, preferably in the hospitality or service sector. Prior experience with premium service providers like American Express will be advantageous. You should be comfortable working in a 12-hour shift as per business needs, possess strong communication skills in English and Hindi/Marathi, exhibit confidence, patience, and a positive attitude towards handling client interactions. If you are passionate about travel, hospitality, and establishing enduring customer relationships, we are excited to have you join our team at Keekoo Hospitality.,

Job Title: Receptionist Location: Vaishnov Devi Circle, SG-Highway Department: Administration Reports To: HR Manager Job Summary: We are seeking a professional, friendly, and organized Receptionist to manage our front desk operations and be the first point of contact for visitors and clients. The ideal candidate will handle administrative support tasks, ensure a smooth flow of communication, and maintain a welcoming and efficient reception area. Key Responsibilities: Greet and welcome guests, clients, and employees with a positive and helpful attitude. Manage the front desk including answering and redirecting phone calls professionally. Handle incoming and outgoing mail, couriers, and deliveries. Maintain visitor logs and issue visitor passes. Schedule appointments and manage meeting room bookings. Provide basic administrative support such as filing, photocopying, and data entry. Keep the reception area clean, organized, and presentable at all times. Monitor and manage office supplies related to the front desk area. Assist HR/Admin team with documentation or onboarding formalities as required. Respond to inquiries in-person, over the phone, or via email promptly and professionally. Qualifications & Skills: High school diploma or equivalent; additional certification in Office Management is a plus. Proven work experience as a Receptionist, Front Office Representative, or similar role. Proficiency in MS Office (Word, Excel, Outlook). Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Professional appearance and demeanor. Ability to remain calm and courteous under pressure. Working Hours: [Insert Days & Time e.g., Monday to Saturday, 10:00 AM – 7:00 PM]

Roles and Responsibilities: - Answer incoming calls from customers and assist them with their queries or issues. - Provide information about products or services to customers. - Resolve customer complaints or direct them to the right department if needed. - Maintain a friendly and professional attitude while speaking with customers. - Ensure customer satisfaction by solving their problems efficiently. - Follow guidelines and scripts during customer interactions. - Record call details and customer feedback accurately. - Work in a team and communicate effectively with coworkers and managers. - Meet daily or weekly performance targets for call handling and customer satisfaction. Skills Required: - Good communication skills (fluent in English or any other language, depending on the company). - Patience and active listening skills. - Ability to stay calm under pressure. - Basic computer knowledge (for entering customer information and handling systems).

Position: Customer Service Executive Voice Process Location: [Insert Location, e.g., Bangalore] Shift: UK Rotational Shifts (5 Days Work, 2 Rotational Offs) Salary: [As per company norms] Transport: 2-Way Cab Facility Provided Education: Undergraduates, Graduates, and Postgraduates (Not pursuing regular education) Experience: Freshers & Experienced Candidates Welcome Employment Type: Full-Time Job Overview: We are hiring for Customer Service Executives to handle international voice-based customer support . The ideal candidate should have excellent spoken English, a customer-centric attitude, and the ability to work in UK rotational shifts. Key Responsibilities: Handle inbound and outbound voice calls to address customer inquiries and concerns Provide clear and effective communication to resolve customer issues Maintain high standards of service quality and professionalism Log interactions and update case notes accurately in CRM systems Adhere to shift schedules and meet individual performance targets Collaborate with team leads and quality analysts for process improvement Follow company policies, data privacy, and compliance protocols Required Skills: Excellent communication skills in English (verbal and written) Strong problem-solving abilities and a positive attitude Willingness to work in rotational shifts including weekends Basic computer knowledge and typing speed Customer-first approach and ability to remain calm under pressure Call 9342431049 9008837779 9972020050 9066794613 8151030036 Mon to Sat 9am to 6pm Or walkin White Horse Manpower Consultancy Private Limited #12 Office156, 3rd Floor, Jumma Masjid Golden Complex, Jumma Masjid Road, (Exit of Commercial Street) Bangalore 560051.