14 Cafm Jobs

Job Title: Assistant Facility Manager - Technical Services Location: Ahmedabad, India Job Summary: JLL, a Fortune 500 company and global leader in real estate services, is seeking a skilled and proactive Assistant Facility Manager specializing in Technical Services for our Ahmedabad office. In this role, you will be responsible for supporting the delivery of high-quality technical facility management services, focusing on mechanical, electrical, and plumbing (MEP) systems, HVAC, building automation, and preventive maintenance. You will work closely with the Facility Manager to ensure optimal building performance, energy efficiency, and client satisfaction while embodying JLL's commitment to innovation, sustainability, and technology-driven solutions. Required Qualifications: Bachelor's degree in engineering (Mechanical, Electrical, or Civil) or a related technical field Minimum of 5-10 years of experience in technical facility management or building operations Strong knowledge of building systems, including MEP, HVAC, and building automation Proficiency in computer-aided facility management (CAFM) software and building management systems (BMS) Excellent analytical and problem-solving skills Strong communication and interpersonal abilities Ability to manage multiple projects and priorities in a dynamic environment Fluency in English and Hindi; knowledge of Gujarati is a plus Key Responsibilities: Assist in the day-to-day management of technical services, including MEP systems, HVAC, and building automation Develop and implement preventive maintenance schedules for building systems and equipment Monitor energy consumption and implement energy-saving initiatives to optimize building performance Conduct regular inspections and audits of technical systems to ensure optimal functionality and compliance with safety standards Collaborate with the Facility Manager to develop and implement innovative solutions for enhancing building efficiency and sustainability Participate in budget planning and cost control for technical operations and capital improvements Assist in the selection, training, and supervision of technical staff and contractors Ensure adherence to health, safety, and environmental regulations in all technical operations Contribute to the implementation of smart building technologies and IoT solutions Prepare technical reports, analyze data, and present recommendations for system improvements Act as a liaison between clients, service providers, and internal teams to ensure smooth communication and timely resolution of technical issues At JLL, we are committed to shaping the future of real estate for a better world. As an Assistant Facility Manager - Technical Services, you will play a crucial role in delivering cutting-edge building solutions to our clients while contributing to our vision of sustainable, technology-driven, and high-performing spaces. Join our team and be part of a company that values innovation, collaboration, and continuous improvement in the built environment. JLL offers competitive compensation, comprehensive benefits, and opportunities for professional growth and development. We are an equal opportunity employer committed to creating an inclusive work environment that celebrates diversity and fosters a sense of belonging for all our employees. If you're ready to make your mark in the world of technical facility management and be part of a global leader in real estate services, we encourage you to apply for this exciting opportunity at JLL.

What this job involves: As an Occupancy Planner, you will be responsible for optimizing space utilization across the portfolio, creating efficient layouts, and maintaining accurate space data in IWMS tools. This role requires expertise in CAD software, space planning principles, and data management to support strategic space allocation decisions. Key Responsibilities Create and maintain layouts and space data in IWMS tools Develop test-fits and refurbishment proposals for global sites Configure layouts and data for in-house booking applications Analyze headcount data and maintain occupancy records Process space chargebacks across the APAC region Maintain accurate floor plans using CAD software Complete polyline area measurements based on BOMA standards Perform space audits to verify reconfiguration accuracy Support block planning and presentation drawings Coordinate with vendors to ensure drawing accuracy and adherence to standards Maintain CAD drawing libraries and distribute as needed Provide monthly recaps of space allocation changes At a site or campus level, support the development and delivery of Space Planning solutions in line with Property Strategies that meet the Business needs for space and / or changes to space allocations Design and Physical planning, Space request management Provide periodically cost and space layout options Site level allocation blocking, stacking, adjacency, and planning Develop migration plans and sequencing of group-level and individual moves Manage and maintain CAD /CAFM / IWMS data to ensure accuracy of reporting and maintain files for aspects like FF, space management, building architecture etc Maintenance and analyse occupancy and space utilization database support to FM service . Would be good to propose employee experience enhancement ideas as value add Maintain all managed facility furniture, establish establish furniture & equipment inventory tracking with up-to-date furniture and equipment inventory list. Provide accurate headcounts for all the managed facilities Facilitate and/or resolves planning issues identified in the customer planning meetings with MAC team Integration of the tactical plan into the strategic forecast of business space requirements Recommends, educates and enforces space policies/standards, procedures and protocols and notifies client of customer requested exceptions. Supports data accuracy audits Collaborate on site-specific Planning Strategies with RE&F Managers and the Occupancy Planners Act as POC for site and campus level space requests Qualifications Bachelor's degree in Architecture, Interior Design, or related field (required) 3-5 years of experience in corporate real estate environment BOMA standards knowledge and application experience Expert proficiency in AutoCAD and other CAFM software (FMS, ioffice, Planon, Serraview) Strong skills in 3D modeling software (Sketch-Up, Revit) Experience with rendering tools (Lumion 3D, Enscape) Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) Knowledge of project management software (MS Project, Primavera) Skills & Competencies Strong analytical and problem-solving abilities Excellent communication and interpersonal skills Detail-oriented with emphasis on accuracy Ability to work with cross-functional teams Experience with space data governance frameworks Knowledge of workplace design principles Understanding of move management processes

Team Lead Occupancy Planning and Management Business Unit JLL Business Services, Gurugram About JLL: Were JLL. Were a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying, and investing in real estate. If youre looking to step up your career, JLL is the perfect professional home. At JLL, youll have a chance to innovate with the worlds leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. Youll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL! High Independence: A high degree of independence is required on a day-to-day basis. Act as the primary contact for interaction with all parties to manage the service delivery, driving efficiencies, strengthen relationship with the business and stakeholders and work closely with the business to contribute to the growth of JLL. Should be comfortable & flexible working with any shift Requirements: A bachelor’s degree in real estate, Architecture, design, or related field is required. Sufficient experience in managing occupancy, space, move management, and change management processes at both a tactical and strategic level and managing teams. Great relationship building skills and client experience focus Proactive mindset to contribute as a leader of the regional space planning team. Strong working knowledge of architectural drawings A working knowledge of occupancy/space utilization, office design principles and trends such as the mobile or collaborative workplace Critical thinking skill sets and the ability to tell a story through data Ability to understand complex ideas and communicate them to others on the account Ability to create accurate and credible planning reports to support Corporate Real Estate decision making Attentive to detail and accuracy, particularly numbers and spatial creativity Excellent written and verbal communication skills; including active listening, verbal, written and visual and the ability to engage at all levels of leadership from administrative to executive level Strong interpersonal skills Ability to go above and beyond to help with any tasks that might come your way and solve problems effectively Flexible, proactive, and adaptable Reliable, responsible, and disciplined Flexibility with work hours and travel as needed Advanced Excel and PowerPoint skills Advanced data analytics skills Experience with CAFM/IWMS software - required Familiarity with Tableau dashboarding tools You’ll need to be dynamic and technologically savvy and utilize software to support planning solutions and communicate ideas clearly with the planning team and lines of business. You will be successful if you have advanced skills in Microsoft Excel (PowerPivot, pivot table, vlook-up, cell calculations) . Proficiency in Microsoft Office suite and ability to consolidate data and floor plans into PowerPoint for presentations to client and lines of business is required. You’ll be effective in your role by asking the right questions to understand the underlying needs of our clients. You’ll discover how to be proactive and innovative with solutions for your stakeholders. Excellent communication skills are important – both written and spoken – and we’ll expect you to work independently, multi-task, and manage your time to meet deadlines. You keep on top of things as you’ll often need to reorganize your time day to day, to deal with your team’s changing priorities and requests. An individual with strong interpersonal skills with an ability to interact with executive level external and internal clients will be successful in the role. Most importantly, you’ll want to work as part of a diverse supportive and talented team. Behavioural Competencies: Think Big - Thinks strategically, simplifies the complex, solve problems, sees the big picture Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive Helps others - Builds relationships, actively collaborates, helps others succeed. Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient Business first - Focuses on customers and clients, business/financial acumen, JLL first Inspire - Inspire others, creates vision and strategy, energizes others Sounds like you? Our successful Occupancy Planning and Management Team Lead: Engage confidently with internal and external stakeholders and see things from their perspective. Are driven to succeed and love achieving challenging goals. Bring a structured and organised approach to everything they do. Communicate and collaborate to achieve success. Thrive under pressure and deal effectively with tight deadlines and high expectations. What we can do for you: At JLL, our purpose is to shape the future of real estate for a better world. We make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today!

Greeting from Easa Saleh Al Gurg Commercial & Industrial Group Dear Candidate, Currently we are hiring for our company based in Chennai for the below mentioned position. Position: Business Analyst Location: Chennai, India Experience: 3 - 7 years Key Responsibilities: Collaborate with stakeholders to gather, analyze, and document business requirements. Translate business needs into detailed functional and technical specifications. Conduct market and process analysis to support informed business decisions. Work closely with IT, product, and operations teams to implement solutions. Prepare business process flows, use cases, and user stories. Assist in project delivery and track progress against key milestones. Monthly report & dashboard presentation to the management Software Skills: O2C Own and manage the O2C application from a business user perspective. Conduct thorough UAT (User Acceptance Testing) and validate workflows across order entry, invoicing, collections, etc Identify bugs or process gaps and work with the development team for resolution. Train and support internal users on how to use the application effectively. Monitor end-to-end order flow: from sales order creation to invoicing and payment follow-up. Ensure data accuracy and compliance in system entries Track system usage and suggest improvements to streamline O2C flow. CAFM Coordination for site survey, work order creation for the same and assign to technician/supervisor. Creation of contracts, locations of contracts, assets of contracts in CAFM Monitoring the renewals of contracts through CAFM. Creation of users in CAFM. Assigning the contracts to concerned supervisors to carryout the PPM activity. Monthly PPM scheduling and pushing the work orders to technician tab. Assignment of reactive maintenance requests and make sure to attend the site in a given SLA time frame. Coordinate for quotation in case of anomalies and update the status in CAFM if customer doesn't have portal access. To ensure material requests are processed as per the scope of contract. Pushing the customer feedback form to customer and coordinate with customer if they are not responding. Preparing various reports. Zoho Gather and analyze business requirements from stakeholders and translate them into functional specifications. Design, customize, and implement solutions using Zoho suite (Zoho CRM, Zoho Projects, Zoho Creator, Zoho Analytics, etc.). Optimize and automate workflows using Zoho tools, Deluge scripting, and integrations with third-party platforms (via APIs, Zapier, etc.). Prepare documentation such as business process maps, user stories, and solution blueprints. Act as a liaison between business teams and technical teams to ensure clarity and alignment. Conduct training sessions and provide ongoing support to users. Monitor performance of Zoho systems and recommend enhancements or upgrades. Required Skills & Qualifications: Bachelor's degree in Business Administration, Information Systems, or a related discipline. Proven experience as a Business Analyst, preferably in a similar industry. Excellent analytical, communication, and problem-solving skills. Proficiency in tools such as MS Excel, Power BI, JIRA, Confluence, or equivalent. Experience working in Agile or hybrid project environments is an advantage.

We are looking for a Senior Occupancy Planner, to join our Occupancy Planning and Management team . What this job involves: As Senior Occupancy Planner, you will be responsible for providing strategic occupancy planning expertise, leveraging a deep understanding of our clients space supply and demand to develop scenario and occupancy plans for our client's portfolio in a designated region. Driving optimal occupancy planning solutions- Your primary focus areas for this role will be managing the development of occupancy plan and resolving planning issues identified during client planning sessions. You will ensure the alignment of planning with corporate guidelines and that all scenarios maximize the use of space. You will recommend, educate, and enforce space policies/standards, procedures, and protocols, notify the client of customer-requested exceptions, and, as necessary, assist in developing site-specific Planning Strategies with Senior Leadership. You will be a Subject Matter Expert in the client's workplace program and in using data to drive solutions that increase productivity. You will be a leader in the Occupancy Planning and account team, modelling superior client relationship management and strategic thinking. Reporting- One of the major requirements will be to get familiar with space utilization methods and the presentation of utilization data unique to our client. Interacting with organizational leadership, you will identify space requirements and prepare and update project status reports on actual versus projected seat demand at the building level. In addition, you will report on current supply and capacity, forecast inventory changes as required, and work with the client to reconcile any discrepancies from top-down projections. Fostering relationships- You'll foster critical relationships between various individuals and organizations, including: Corporate Real Estate to review and resolve planning forecast requirements, concerns, and issues, Business Unit leadership to collect requirements for local workplace programming and present strategies to Corporate Finance group to gather top-down headcount and growth projections, Project management to review planning strategies that drive construction projects and support the implementation of these projects, Move coordination and facility management teams to review and approve moves, develop migration plans, and conduct facility audits, and Other members of the occupancy planning team to ensure the development of portfolio strategy plans across separate locations. Sounds like you To apply, you need to be: Proactive Asking the right questions to understand our clients' underlying needs will help you be effective in your role. We will expect you to work independently, multi-task, and manage your time to meet deadlines, as you'll often need to reorganize your daily schedule to deal with your team's changing necessities and requests. We will also look to you to be proactive and innovative in developing solutions with your stakeholders and driving their implementation. Tech-savvy You will be successful in the role if you are comfortable using software to support planning solutions and communicate ideas clearly with the planning team and client. This includes having advanced skills in Microsoft Excel (pivot table, vlook-up, cell calculations). In addition, proficiency in Microsoft Office Suite and the ability to consolidate data and floor plans into PowerPoint Presentations and experience with CAFM / IWMS software will be highly valuable. A communication champion Excellent communication skills are important both written and spoken. An individual with strong interpersonal skills, able to understand complex ideas and communicate them to others, and an ability to interact with executive-level external and internal clients will be successful in the role. Most importantly, it would help if you look forward to working as part of a diverse, supportive, and talented team. Dynamic Thinking strategically, simplifying the complex, seeing the big picture, and driving results are a few of the role's basic requirements. Moreover, you should thrive on change and have an appetite for risks. We would love your intellectual curiosity towards digital drive, hunger for learning, and urge to meet deadlines. Below are the skills and experience that we are looking for: Ability to lead through influence Expert level data analytical skills and ability to articulate stories through data Attentive to detail and accuracy - particularly numbers and spatial creativity Highly organized and demonstrates a high level of performance in project budgeting and scheduling A working knowledge of occupancy utilization, office design principles and trends such as the mobile or collaborative workplace is preferred A Bachelor's Degree in Real Estate, Finance, Architecture, Design, Construction Management, or related field is preferred

About JLL: If youre looking to step up your career, JLL is the perfect professional home. At JLL, youll have a chance to innovate with the worlds leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. Youll also make long-lasting professional connections through sharing different perspectives, and youll be inspired by the best. Were focused on opportunity and want to help you make the most of yours. Achieve your ambitions join us at JLL! High Independence: A high degree of independence is required on a day-to-day basis. Act as the primary contact for interaction with all parties to manage the service delivery, driving efficiencies, strengthen relationship with the business and stakeholders and work closely with the business to contribute to the growth of JLL. Requirements: A bachelors degree in real estate, Architecture, design, or related field is required. Sufficient experience in managing occupancy, space, move management, and change management processes at both a tactical and strategic level and managing teams. Great relationship building skills and client experience focus Proactive mindset to contribute as a leader of the regional space planning team. Strong working knowledge of architectural drawings A working knowledge of occupancy/space utilization, office design principles and trends such as the mobile or collaborative workplace Critical thinking skill sets and the ability to tell a story through data Ability to understand complex ideas and communicate them to others on the account Ability to create accurate and credible planning reports to support Corporate Real Estate decision making Attentive to detail and accuracy, particularly numbers and spatial creativity Excellent written and verbal communication skills; including active listening, verbal, written and visual and the ability to engage at all levels of leadership from administrative to executive level Strong interpersonal skills Ability to go above and beyond to help with any tasks that might come your way and solve problems effectively Flexible, proactive, and adaptable Reliable, responsible, and disciplined Flexibility with work hours and travel as needed Advanced Excel and PowerPoint skills Advanced data analytics skills Experience with CAFM/IWMS software - required Familiarity with Tableau dashboarding tools Youll need to be dynamic and technologically savvy and utilize software to support planning solutions and communicate ideas clearly with the planning team and lines of business. You will be successful if you have advanced skills in Microsoft Excel (PowerPivot, pivot table, vlook-up, cell calculations) . Proficiency in Microsoft Office suite and ability to consolidate data and floor plans into PowerPoint for presentations to client and lines of business is required. Youll be effective in your role by asking the right questions to understand the underlying needs of our clients. Youll discover how to be proactive and innovative with solutions for your stakeholders. Excellent communication skills are important both written and spoken and well expect you to work independently, multi-task, and manage your time to meet deadlines. You keep on top of things as youll often need to reorganize your time day to day, to deal with your teams changing priorities and requests. An individual with strong interpersonal skills with an ability to interact with executive level external and internal clients will be successful in the role. Most importantly, youll want to work as part of a diverse supportive and talented team. Behavioural Competencies: Think Big - Thinks strategically, simplifies the complex, solve problems, sees the big picture Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive Helps others - Builds relationships, actively collaborates, helps others succeed. Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient Business first - Focuses on customers and clients, business/financial acumen, JLL first Inspire - Inspire others, creates vision and strategy, energizes others Sounds like you Our successful Occupancy Planning and Management Team Lead: Engage confidently with internal and external stakeholders and see things from their perspective. Are driven to succeed and love achieving challenging goals. Bring a structured and organised approach to everything they do. Communicate and collaborate to achieve success. Thrive under pressure and deal effectively with tight deadlines and high expectations.

Essential Duties and Responsibilities Perform tracking and management of agreed space and occupancy data sets within relevant technologies Development of space solutions by analysing occupancy, utilisation and space data. Tactical Occupancy Planning duties (e.g. Space Planning & Block and Stack Plans) including preparation of options/recommendations. Contribute Strategic planning ideas with other members of the occupancy planning team to resolve campus/building-specific forecasts, needs, concerns, and issues. Work with FM's and PM's on projects related to moves, space audits, occupancy, vacancy, and change management. Collaborate with project and construction teams on large, multi-phase relocations/restacks.. To ensure accurate reporting of information (using IWMS tools) and foster critical relationships between various individuals and organizations such as Department Managers and/or Administrative Assistants to collect seating assignments. Identify proactive needs/troubleshoot deficiencies to address concerns and initiate best practices. Key Performance Measures Team Feedback (Formal & Informal) Timeliness & creativity used to resolve issues Proactive initiatives to streamline business processes High level of accuracy in all work output Delight team members with your optimism, attentiveness and aggressiveness to solve problems Demonstrate flexibility to support client service delivery and new tasks as needed. Skills Excellent English written and oral communication skills Excellent MS Office skills and GSuite - confident with all packages, particularly PowerPoint & Excel / Slides, Trix & Docs. Excellent organisational skills - able to balance daily demands with driving projects that support growth Excellent attention to detail when maintaining documents and dealing with data Competencies Experience handling multiple demands and an understanding of basic financials Accurate with attention to detail and a strong work ethic Relationship building at all levels Ability to collaborate with others as well as work productively on your own. Proactively bring solutions to management Behavioral Competencies Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big picture Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive Helps others - Builds relationships, actively collaborates, helps others succeed. Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient Business first - Focuses on customers and clients, business/financial acumen, JLL first Inspire - Inspire others, creates vision and strategy, energizes other Experience 2-5 years work experience within facilities, space planning, occupancy management, or CAD/CAFM related roles Previous experience in space/occupancy planning at a strategic level, plus experience with interior office renovations is highly desirable AutoCAD and CAFM system experience are also highly desirable. Strong PowerPoint and Advanced Excel skills (pivot tables, formulas, etc.) Qualifications Bachelor's Degree in Architecture, Interior Design, Real Estate, or related field

Role Purpose At a site or campus level the Space Planner understands how much space is currently available, the workplace conditions, and headcount projections by local business unit. The Space Planner is to ensure all sites are optimized and per Client workplace standards. At a site or campus level, support the development and delivery of Space Planning solutions in line with Property Strategies that meet the Business needs for space and / or changes to space allocations Site level allocation blocking, stacking, adjacency, and planning Develop migration plans and sequencing of group-level and individual moves Manage and maintain CAFM / IWMS data to ensure accuracy of reporting Facilitate and/or resolves planning issues identified in the customer planning meetings with MAC team Compilation of a tactical view (e.g. 6- 24 months) of the specific campus to support the business needs Integration of the tactical plan into the strategic forecast of business space requirements Support the preparation of communications that assist the Business Reps / other involved parties to understand the proposed accommodation solutions including preparation of (to / from) floor plans / stack plans, summarised data, spend approval documents, etc. Recommends, educates and enforces space policies/standards, procedures and protocols and notifies client of customer requested exceptions; Supports data accuracy audits Collaborate on site-specific Planning Strategies with RE&F Managers and the Occupancy Planners Act as POC for site and campus level space requests Collect and validate current and bottom-up forecasted headcount projections; inform impacts to office demand Reporting Track and report actual versus projected office demand at the building and floor level. Reports the current supply and capacity, and, site metrics, project activity and optimization opportunities. Track and report incoming space requests Analyze site level attendance and occupancy data Key Interactions Occupancy Planners Site business leaders RE&F Managers Org Space Program Managers within region MAC teams FM teams Space data management team Design and Construction team Every day is different, and in all these activities, wed encourage you to show your ingenuity. Sound like you To apply you need to be / have: Relationship building & customer service skills Tactical planning & initiatives Problem solving Experience with activity-based working programs preferred Strong verbal and written communication skills Ability to deliver multiple projects simultaneously Space planning experience preferred including stacking / blocking & adjacency planning CAFM / IWMS experience Microsoft office tools AutoCAD skills preferred

What this job involves: As an Engineering Executive at JLL, you will lead and oversee all engineering operations for our client facilities, ensuring optimal performance, efficiency, and compliance with industry standards. You will be responsible for developing and implementing engineering strategies, managing teams, and driving innovation in facility management. What your day-to-day will look like: Develop and execute engineering strategies aligned with client goals and JLL's standards Manage and mentor a team of engineers and technicians across multiple sites Oversee preventive maintenance programs and capital improvement projects Analyze and optimize building systems performance and energy efficiency Ensure compliance with safety regulations and environmental standards Collaborate with clients and internal stakeholders to drive continuous improvement Prepare and manage budgets for engineering operations and projects Desired or preferred experience and technical skills : Proficiency in Building Management Systems (BMS) and Computer-Aided Facility Management (CAFM) software Experience with energy management systems and sustainability practices Knowledge of HVAC, electrical, and mechanical systems Familiarity with project management software (e.g., Microsoft Project, Primavera) Understanding of IoT and smart building technologies Expertise in AutoCAD and other relevant design software Strong analytical skills with experience in data analysis and reporting tools Required Skills and Experience: Bachelor's degree in Mechanical , Electrical, or Civil Engineering (or equivalent experience ) Professional Engineering (PE) license preferred Excellent communication and interpersonal abilities.

Position Title: Team Leader (Helpdesk) Reporting to: Manager Position Purpose: Manage 24/7 ECMFM Helpdesk Operation to receive customer calls and provide excellent customer service. Key Working Relationship: Helpdesk Team Leader must work closely with Contract/Facility Managers and their respective supervisors. Excellent working relationship should also exist between the Helpdesk Coordinator and the rest of the Helpdesk Team. Delegated Authorities: The incumbent has the authority to take any reasonable actions consistent with the responsibilities of the position and subject to any limitations set by the ECMFM rules and regulations. Responsibilities: • Operations and Management: Manage 24 hours 7 days Helpdesk Operations. Schedule a weekly meeting with the Facilities/Site Managers and Supervisors as well as visit site for necessary system update or training purposes. To take overall responsibility for the task management process, continuously monitoring the system for all PPM & CM job cards All tasks have corrected priority status assigned and where appropriate, advising Helpdesk Coordinators to make required amendments. Liaising with project managers to ensure correct distribution of works via CAFM tool. Effective and efficient service delivery by liaising with Project Managers to update the system with relevant information in a timely manner so that works can be carried out in line with agreed KPIs & SLA’s Monitoring the workload of Maintenance Operatives ensuring they have a manageable number of Work Orders to sustain their workflow rate, ensure suitable distribution of tasks and avoid overloading. Continuous review and audit of all processes and workflows to ensure consistent service levels are maintained. Make adjustments, amendments and/or implement new processes where required Report to the Sr. Managers on the Customer calls status reports or issues. • Breakdown Calls: Monitor each notification email sent out by the shift operators from Helpdesk. Following up of the pending jobs with the Helpdesk individuals and Maintenance supervisor/foreman for closure on time as a weekly basis. Review the breakdown calls logged into the CAFM System. Monitor the nature of call, including type of repair and response requirement. Rev. No: 0 Page 2 of 3 Date: 01-09-19 POSITION DESCRIPTION ECMD-10400-HR-0063 Monitoring and analysis of maintenance requests, condition appraisals or inspections, Work Order variations, Completed Work, etc. into CAFM System in a timely and accurate manner. • PPM Works: Develop 52-week PPM schedule as per the contract service level agreement (SLA) and coordination with the Facilities/Site Managers. Setting up PPM schedule into the CAFM System. Issuance of PPM schedule to the individual Facilities/Site Managers or Supervisors for the month a week prior. Monitor and follow up of pending PPM tasks to be closed into CAFM System as weekly basis. Monitoring all missed PPMs, liaising with operatives and contractors and recording reasons, escalating any issues identified to the projects. Manage customer communication in relation to scheduled PPM works which may impact them or be disruptive to their service delivery. Ensure that Work Orders are raised to cover any remedial actions identified on PPM work, both in-house and by contractor • System Set up and Update: Coordinate with the Digital team for all tools used in Helpdesk. Update Assets list in CAFM system as per the scheduled or system requirement. Update Manpower list into the CAFM system as and when required. Update the work instruction into the CAFM system as per the equipment frequency and instructions on the O & M Manuals. Update master building and locations as per the contract setup. Ensure that the Asset Register is up to date regarding additions, deletions and changes • Reporting: Prepare and submit weekly and monthly reports to the Sr. Managers. Ensure all contractual reporting deadlines are met by processing data in a timely and accurate manner. Generate standard and customized reports as required. Manage filing, file retrieval and record maintenance tasks in accordance with ECMFM policies and procedures. Provide data entry support to ensure that completed jobs are entered into the database accurately and in an agreed time frame Provision of data and feedback to Project Managers to support performance management of both internal teams and sub- contractors Special Conditions: Incumbent must be flexible and demonstrates ability to manage change and supervise the team. Rev. No: 0 Page 3 of 3 Date: 01-09-19 POSITION DESCRIPTION ECMD-10400-HR-0063 Assigned Key Performance Indicators (KPI): Item KPI Management Helpdesk accessible by customer 24 hours 7 days. All personnel and contractors comply with the Code of Conduct Services/Reports 99% of work requests dispatched to the discipline site In[1]charge/Supervisor/Foreman within the specified time based on SLA. Weekly reports; submit each Sunday before COB. Monthly reports; submit 1st week of each month. Quality of Work No recalls (Instructions to Sr. Manager) Number of Non-Conformance Reports Response to Non-Conformance Reports within 7 days. Safety Performance All work is to be completed in accordance with the legislation and the contract Policies and Guidelines Compliance to Health and Safety systems improvement plans Report Close Call – 2 nos. per month Customer Satisfaction Ensure the Customer Contract SLAs are maintained on a monthly basis Run Customer Satisfaction Surveys as per the schedule released by the Marketing team Participate in the Service Improvement plans for customer accounts Maintain & improve the customer NPS on Quarterly basis Human Resources Manage Helpdesk personnel to cover 24/7 operation All breaches of the code of conduct actioned and resolved on a timely manner. Risk, Quality, Health, Safety & Environment (HSE): Comply with ENGIE Cofely Mannai FM Quality Assurance and Health, Safety and Environment (HSE) and Risk Management Systems, including legal and statutory obligations. Participates in improvement and issue resolution process/initiatives of ENGIE Cofely Mannai. Identify and report close call to avoid the future incidents. Identify and report problems in processes or systems. Promote a positive HSE culture in the workplace. Main accountability is the timely (and in compliance with applicable standard) completion of assigned work orders. • Timely submission of required reports. • Ensuring compliance to HSE policies and procedures of ENGIE Cofely Mannai and that of the Client when on site.

What this job involves: As the India IFM Lead for the client contract, you will be responsible for overseeing the overall contract delivery, ensuring client satisfaction, and achieving key performance indicators (KPIs) across India. You will lead the regional team in delivering exceptional integrated facilities management services to client in the Indian market. What your day-to-day will look like: Oversee and manage the delivery of IFM services for client across India Ensure high levels of client satisfaction through proactive communication and relationship management Monitor and drive achievement of contract KPIs Develop and implement strategies to improve operational efficiency and cost-effectiveness Lead and mentor the India IFM team Collaborate with global and regional stakeholders to ensure alignment with JLL's and client objectives Identify and pursue opportunities for contract growth and expansion in the Indian market Desired or preferred experience and technical skills: In-depth knowledge of IFM practices and trends in the Indian market Strong understanding of contract management and performance metrics Excellent leadership and team management skills Proven track record in client relationship management Proficiency in English and Hindi; knowledge of other Indian languages is a plus Experience with IFM software platforms (e.g., CAFM, CMMS) Familiarity with industry standards and regulations in India Required Skills and Experience: Bachelor's degree in Facilities Management, Business Administration, or related field; Master's degree preferred Minimum of 10 years of experience in facilities management, with at least 5 years in a leadership role Demonstrated success in managing large-scale IFM contracts in India Strong financial acumen and experience in budget management Location: Mumbai (specific location to be determined based on candidate and business needs, with travel across India) Job Tags: Integrated Facilities Management, Contract Management, Client Relations, India, Leadership Location: On-site -Mumbai, MH Scheduled Weekly Hours: 40 Job Tags:

Role Purpose Execute the site-specific relocation plans through collaboration with Occupancy Planners and local lines of business representatives adhering to the quality and best practice methodologies. What this job involves CAFM / IWMS technology (FMS) Portfolio updates Headcount, space, area etc.. Multiple reports for the location (Space allocation by BU, location, building, floor etc..) Floor plan changes promptly communicated to Space Data Management team Ensure data accuracy within Space technology for assigned locations Develop and implement move project plan through collaboration with the Space Planner, facility manager, project manager and other stakeholders; as required Initiate and manage meetings to review move schedules with move vendors and key stakeholders Establish move project goals and objectives, making changes where necessary to ensure desired project results Perform data input into the FMS to maintain accurate occupancy information Prepare/update project status reports, update tracking reports and maintain files for due diligence and financials. Meeting KPI targets always Execute relocation and migration projects within the CAFM / IWMS (FMS) technology Ensure client satisfaction throughout the move management process Ensure all move management activities are performed in a manner consistent with documented processes Adherence to move management schedule Receive and process client move requests Provide a single point of contact for all move management activities Participates in planning meetings hosted by the client, Occupancy & Space Planning and other key stakeholders Evaluate vendors to ensure compliance with the standards of performance Ensure all project initiation, execution and closeout documentation are complete Vacancy and capacity changes Its BU front ending role and lot of interactions will be with senior leaders Profile should be good communication verbal and mail Reports Hands on experience on advance Excel , macros, Monthly calibration of Data base BU coordination Review and submission of portfolio and space Cost allocation Early warning system on demand and supply Key Interactions: Space management team Business unit representatives MAC Quality & Best Practice Lead FM teams Other stake holders (IT, Security, STPI/MAC) Every day is different, and in all these activities, wed encourage you to show your ingenuity. Sound like you? To apply you need to be / have: Relationship building Strategic thinking Strong verbal and written communication skills Experience with activity-based working programs Ability to delegate, manage a small team & multiple projects simultaneously Ability to translate data into planning initiatives & data-driven decision making Planning experience preferred CAFM / IWMS experience preferred Microsoft office tools, specifically Excel & PowerPoint AutoCAD skills preferred What you can expect from us Youll join an entrepreneurial, inclusive culture. One where we succeed together across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you... Scheduled Weekly Hours: 48

What this job involves: Support in the maintenance of accurate data in the CAFM/IWMS database application. Validate data to determine readiness for reporting and benchmarking. Support in the management of all administration forms and corresponding data elements including space categories, space types, organization hierarchy, capacities, etc. Ensure drawing and data standards are followed and document any account specific deviations from the standards. Coordinate with CAD/CAFM service vendors on drawing and system related support tasks. Manage user access for all modules of the space management technology. Serve as a technology trainer for both client users and the Occupancy Planning account team. Review data errors within portfolio and report on remediation in a regular QA cycle. Support in the addition or removal of buildings, floors, space and/or employee and organization data to reflect portfolio changes. Perform required data and drawing audits according to account procedures, including managing the schedule, results tracking and reporting. Process timely data corrections according to the client SLAs; coordinate required drawing changes with Global CAD team. Prepare, generate and publish standard reports on a weekly, monthly, and quarterly basis, including building, room and employee detail reports at the building, state, country, and/or regional level. Assist with ad-hoc requests for queries from CAFM database on space and occupancy data as requested by client. Utilization of CAFM/IWMS database system includes- Report issues related to CAFM application to line manager/CAFM/IWMS Administrator. Report status, issues and concerns related to the overall use, functionality and performance of CAFM/IWMS to line manager Occupancy Planning lead and p erform testing of application hot fixes, and new enhancements and modifications as requested. Apply working knowledge of office space categorization principles (BOMA, OSCRE, etc.) including circulation, egress, common, core and amenity; and literacy in reading and interpreting floor plans, to the clients portfolio data. Every day is different, and in all these activities, wed encourage you to show your ingenuity. Managing people and operations. Youll need to establish a dynamic environment that promotes the sharing of ideas and employee growth, upholds the firms values and culture, and aligns with our purpose of shaping the future of real estate for a better world. The focus of the Occupancy Planning and Management Analyst role will be to support the management of the clients CAFM/IWMS system, space and occupancy data, and the analysis and development of space and occupancy reporting and dashboards. The role will collaborate and communicate with other members of the Workplace Agility occupancy planning team, project management and facilities management teams, and corporate real estate and client partners in order to provide space data and occupancy metrics that contribute to delivering global occupancy and real estate decisions and strategies. The Occupancy Planning and Management Analyst will be supporting in the delivery of accurate data, drawings and reporting within the client portfolio using a CAFM/IWMS database system and other tools. They will process updates of space and people data, perform data and drawing audits, and participate in data governance programs. The Space Data Management Analyst will be assisting with the validation of space and occupancy data and report out on occupancy metrics including supply/demand, vacancy, density, utilization, and cost metrics. The Candidate will act as a point of contact for database and drawing questions concerning their assigned portfolio. This position will require collaboration with team members not under direct management or supervision including occupancy planners, project managers, facilities manager, the CAFM technology team and the Global CAD services team. Through the team workflow tools, provide Quality Assurance checks and management of tasks, which include: Drawing additions for new customers. Review drawing files within AutoCAD and/or field redline drawings for completeness. _Arch, _Floor, and _Poly drawings. Strong knowledge of working with XREFs. Polyline and label room numbers. Ensure all documents follow JLL/client standards and layering formats. Creating 2D test fits from hand drawn sketch. Performing ongoing maintenance of as-built AutoCAD/Revit floorplans to incorporate construction changes. Following established AutoCAD/Revit drawing standardization guidelines. Prepare drawings for publish to various CAFM/IWMS Technology Systems through drawing layer standardization, polyline to BOMA standard, etc. Sounds like you Our successful Occupancy Planning and Management Analyst: Engage confidently with internal and external stakeholders and see things from their perspective. Are driven to succeed and love achieving challenging goals. Bring a structured and organized approach to everything they do. Communicate and collaborate to achieve success. Thrive under pressure and deal effectively with tight deadlines and high expectations. To apply, you need to have: A bachelors degree or Diploma, preferably in Architecture with strong Data Sense. You will be successful if you have proficiency in reading floor plans, understanding of spaces and areas, Microsoft Office Suite; advanced skills in Excel and PowerPoint are required. 2-4 years work experience managing data preferably in occupancy or space planning for corporate clients; including end to end data management life cycle from collection, standardization, loading monitoring/remediation and reporting. Youll need experience in analyzing and creating data reports that support data driven decisions. Experience with AutoCAD as well as proficiency in maintaining data in database driven systems, preferably in CAFM/IWMS database applications preferred (FM Systems, TRIRIGA, Manhattan Centerstone, Archibus, Serraview, etc.) Key skills include excellent written and verbal communication skills and the ability to work across cultures and languages when managing an international portfolio. Be self-motivated, able to work independently and within a team to build relationships and interact effectively with business partners. Youll need to be comfortable with frequent or rapid change, flexibility to adapt to shifting priorities and the ability to effectively manage time, organize and prioritize deliverables and workload. Demonstrate consistency in values, principles and work ethic, have the understanding of and commitment to client service and a desire to work within a diverse, collaborative, and driven professional environment.

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate. If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL! Role Purpose At a site or campus level the Space Planner understands how much space is currently available, the workplace conditions, and headcount projections by local business unit. The Space Planner is to ensure all sites are optimized and per Client workplace standards. What this job involves At a site or campus level, support the development and delivery of Space Planning solutions in line with Property Strategies that meet the Business needs for space and / or changes to space allocations Site level allocation blocking, stacking, adjacency, and planning Develop migration plans and sequencing of group-level and individual moves Manage and maintain CAFM / IWMS data to ensure accuracy of reporting Facilitate and/or resolves planning issues identified in the customer planning meetings with MAC team Compilation of a tactical view (e.g. 6- 24 months) of the specific campus to support the business needs Integration of the tactical plan into the strategic forecast of business space requirements Support the preparation of communications that assist the Business Reps / other involved parties to understand the proposed accommodation solutions including preparation of (‘to / from’) floor plans / stack plans, summarised data, spend approval documents, etc. Recommends, educates and enforces space policies/standards, procedures and protocols and notifies client of customer requested exceptions; Supports data accuracy audits Collaborate on site-specific Planning Strategies with RE&F Managers and the Occupancy Planners Act as POC for site and campus level space requests Collect and validate current and bottom-up forecasted headcount projections; inform impacts to office demand Reporting Track and report actual versus projected office demand at the building and floor level. Reports the current supply and capacity, and, site metrics, project activity and optimization opportunities. Track and report incoming space requests Analyze site level attendance and occupancy data Key Interactions Occupancy Planners Site business leaders RE&F Managers Org Space Program Managers within region MAC teams FM teams Space data management team Design and Construction team Every day is different, and in all these activities, we’d encourage you to show your ingenuity. Sound like youTo apply you need to be / have: Relationship building & customer service skills Tactical planning & initiatives Problem solving Experience with activity-based working programs preferred Strong verbal and written communication skills Ability to deliver multiple projects simultaneously Space planning experience preferred including stacking / blocking & adjacency planning CAFM / IWMS experience Microsoft office tools AutoCAD skills preferred What you can expect from us You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you... Apply today at jll.com/careers. Location On-site –Gurugram, HR Scheduled Weekly Hours 48 Job Tags: GREF If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. Candidate Privacy Statement . For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.