Business Analyst Payments

You will be responsible for eliciting and collaborating with stakeholders to understand and document business needs, objectives, and requirements. This will involve facilitating brainstorming sessions and workshops to ensure a clear understanding. Your role will also include translating business requirements into well-defined user stories with acceptance criteria, aligning them with user needs and business goals. You will be in charge of creating, prioritizing, and maintaining the product backlog to provide a clear roadmap for development. Collaboration with stakeholders and the development team is crucial for defining and documenting test cases based on user stories and requirements, ensuring comprehensive test coverage. Organizing and managing all elicited requirements, user stories, and test cases in an accessible manner will be part of your responsibilities to ensure traceability throughout the project lifecycle. Effective communication of requirements, user stories, and test cases to both technical and non-technical stakeholders is essential for maintaining a shared understanding. You will also analyze existing business processes to identify opportunities for improvement and contribute to testing and validation efforts. Documentation of project-related materials such as process flows, requirements specifications, and workshop summaries will be necessary. Staying informed about industry best practices and contributing to the continuous improvement of the team's processes are also expected from you. Additionally, you will conduct a comprehensive analysis of existing workflows, processes, and systems to identify areas for improvement and work closely with cross-functional teams to implement process changes. Your domain experience in managing customer channels and mobile banking app/browser front-end analysis will be valuable for this role. Experience in navigating through multiple layers of stakeholders and multi-country exposure is preferred. Your contribution to initiatives aimed at improving client onboarding processes, account management, and overall customer experience will be significant. Managing project timelines, milestones, and deliverables while ensuring effective communication with stakeholders is also part of your responsibilities.,