Branch Service Operations Manager

5 - 10 years

9 - 11 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

 • Branch Operations Management:

Oversee the smooth functioning of the branch, ensuring efficiency, accuracy, and compliance with regulatory requirements.
• Team Leadership: Lead and motivate a team, providing guidance and support to achieve performance targets and deliver outstanding customer service.• Wealth Management Service Leadership:Develop and implement strategies for wealth solutions, focusing on identifyingcustomer needs, developing and recommending appropriate products, and building long-term relationship. • Business Development: Drive revenue growth through effective sales strategies, cross-selling, and customer engagement.• Customer Service: Ensure a positive customer experience, addressing queries and resolving issues efficiently and effectively.Raising service requests of HNI clients. Assisting RMs for newaccount openings for NTB clients. Looking for improvement opportunities to increasecustomer satisfaction and work efficiency. Assist and support Affluent, NRI RM's.

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