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Branch Operations Manager-Branch Banking-Branch Banking

Branch Operations Manager-Branch Banking-Branch Banking

Kotak Life Insurance

3 - 7 years

3 - 5 Lacs

Jaipur

Posted:1 week ago| Platform:

Apply

Skills Required

aml operations management customer service authorization branch operations cash management sap security branch banking operations branch management retail liabilities kyc relationship management sap bi security sap grc grc sap hana branch banking

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role
Job Name Branch Operations Manager
Grade M3 (Manager)
JOB Role:

Responsible for management of day-to-day operations of the branch.

Ensuring strict adherence to prescribed processes, audit and regulatory requirements.

Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request.

Branch Lobby and customer Queue management.

Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit.

Customer complains management and ensuring resolution of all complaints within TAT.

Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC

Job Requirement:

MBA/Graduate

Minimum work exp. 3 years

Thorough overall understanding of banking

Customer service orientation

Ability to manage and motivate front office staff.

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Kotak Life Insurance

Insurance

Jaipur

4000+ Employees

3198 Jobs

Key People

Mahesh Balasubramanian

Managing Director & CEO
Kavitha Kamath

Executive Vice President

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