377 Sap Security Jobs

The Role is to work as a Senior Analyst on the GRC Third Party Risk Assessment, Cybersecurity team and is a Tier / L2 support role for Vendor Risk Management (Cyber). The Cyber vendor team conducts the cyber diligence on all firm vendors and works closely with the Vendor Risk Team (Non-Cyber The individual will be responsible for managing portions of the operational work for VRM (Cyber) Kickoff of reviews, touchpoints with vendors to follow up on review status, collecting evidence, and following up on any action items. Updating tracking tools and drafting reports for stakeholders The ideal individual also has cybersecurity and risk management proficiency and can review questionnaires that vendors provide, identify control deficiencies, ask to follow up questions and know when to escalate control gaps to Tier / L3 Training on our proprietary system will be given, however knowledge of frameworks such as the SIG, CAIQ, NIST, ISO and SOC1/2 will be ideal. Having specific vendor risk experience is not a requirement, but knowledge of cybersecurity is If they understand risk management and vendor risk thats a plus, but I can teach them more about our risk management approach, but reviewing and understanding technical controls is important. Understanding of cybersecurity domain like Application security, threat management, incident response, network security, infrastructure security, cloud security, end point security, vulnerability managemen Knowledge of industry regulations and standards such as NIST, ISO, GDPR, SOC is also useful. Good to have working experience onMandatory SkillUse of Tools Microsoft Office, Word, PowerPoint, Excel Familiarity with Jira, Confluence, Kanban Board, ServiceNo Familiarity with ISO 27001, ISO 27002, ISAE 3402, SOC 1 and 2, SOX, CMMC, HITRUST, HIPAA, CRBF, Solvency, etc Familiarity with cybersecurity domains such as domains Compliance of the companys user access rights and respond with reports to auditors. Good to have Handson experience in assessing GRC tools (e.g. ProcessUnity, Hyperproof etc.) Good Communication and audit report writing Skill Deliver No. Performance Parameter Measure 1. Customer centricity Timely security breach solutioning to end users, Internal stakeholders & external customers experience 2. Process Adherence Adherence to SLAs (90-95%), response time and resolution time TAT Mandatory Skills: GRC Consulting. Experience3-5 Years.

HCLTech! Mega Walk-in Drive for SAP Professional in Chennai for 2023, 2024 & 2025 passed out batches Job Title: SAP Technical Consultant - (SAP Fiori/SAP Basis & Security/SAP Basis/ SAP PI/PO/ SAP GRC/ SAP CPI/ SAP BW) Job Location: PAN India Website Link: http://www.hcltech.com/ Roles & Responsibility 1. Will be responsible to map business requirement in respective functional areas into SAP best practice and implement best practice through required SAP configuration. 2. Will be responsible to identify customization requirement in respective functional areas and prepare required specification document to support technical development . 3. Should be able to prepare test scripts , test data in respective functional areas for various testing cycles and execute test scripts as required. 4. Should be able to identify root cause of issues in respective functional areas in production environment and implement solution for the same. 5. Should be able to prepare user training document and deliver user training respective functional areas. Qualification & Experience (if required) SAP Fiori/SAP Basis & Security/SAP Basis/ SAP PI/PO/ SAP GRC/ SAP CPI/ SAP BW Core engineering background or MBA will be preferred. Exposure / Experience in respective domain would be an added advantage. Skill Sets required Good overall business process understanding Understanding of industry standard in respective functional areas Good oral and written communication skill Must have positive, proactive attitude and be a good team player. Must be flexible to work in shifts to depending upon customer preference and project needs Experience: Freshers to 1 Year SAP Modules: SAP Training is Must ) SAP FIORI Technical Consultant SAP Basis Technical Consultant SAP Basis & Security Technical Consultant SAP PI/PO Technical Consultant SAP GRC Technical Consultant SAP CPI Technical Consultant SAP BW Technical Consultant Educational Qualification: Any Degree - 2023, 2024 & 2025 passed out Batches Only.(Minimum 60 % is must for 10th,12th, UG & PG) Walk-in Drive Date & Time: 28-June-2025 - (09.30 AM to 03.30 PM) Walk-in Drive Address: HCL Tech No: 38, 602/3, Medavakkam High Road, Elcot Sez, Sholinganallur, Chennai, Tamil Nadu 600119 Please Note: **Please bring valid Govt ID proof (Aadhar Card) **Copy of updated resume, photo **Do not carry any Laptop, pen drive or any storage devices in the office premises.

About the Role : SAP GRC & Security Consultant. Exp : 7-10yrs. Responsibilities : - Perform Segregation of Duties (SOD) analysis and implement controls to mitigate risks. - Configure and maintain SAP GRC Risk Management modules. - Develop and manage risk assessments and remediation plans. - Generate and analyze SOD reports to identify and address security vulnerabilities. - Manage user accounts and authorizations in SAP ECC systems. - Implement and maintain user provisioning processes. - Ensure compliance with security policies and procedures. - Design, develop, and maintain SAP roles and authorizations. - Perform role-based access control (RBAC) configuration. - Manage role provisioning and de-provisioning processes. - Perform role remediation efforts. - Implement and manage SAP authorization concepts and objects. - Troubleshoot and resolve authorization-related issues. - Conduct security audits and assessments. - Implement and maintain security configurations for SAP ECC, SAP HANA, and SAP Fiori environments. - Ensure secure access to data and applications. - Configure and manage Fiori Launchpad and related security settings. - Understand and implement HANA analytic privilege security. - Analyze and resolve complex security-related issues. - Coordinate security-related projects and initiatives. - Collaborate with cross-functional teams to ensure effective security implementation. - Provide clear communication with project stake holders. Must Have Technical/Functional Skills : - Extensive experience with SAP GRC Risk Management (SOD checks). - Strong knowledge of SAP ECC Security user management. - Proficiency in SAP role configuration and management. - In-depth understanding of SAP authorization security concepts. - Hands-on experience with SAP ECC, SAP HANA, and SAP Fiori security. - Excellent problem-solving and analytical skills. - Strong project coordination and communication skills. Experience Required : - 7-10 years of relevant experience in SAP GRC and Security consulting. Qualifications : - Bachelor's degree in Computer Science, Information Technology, or a related field. - Relevant SAP certifications (SAP Certified Technology Associate ) - Security with SAP NetWeaver AS, SAP Certified Application Associate - SAP Access Control) are highly preferred. Soft Skills : - Excellent communication and interpersonal skills. - Ability to work independently and remotely. - Strong attention to detail and accuracy. - - Ability to prioritize and manage multiple tasks. - Proactive and results-oriented.

About the Role : SAP GRC & Security Consultant. Exp : 7-10yrs. Responsibilities : - Perform Segregation of Duties (SOD) analysis and implement controls to mitigate risks. - Configure and maintain SAP GRC Risk Management modules. - Develop and manage risk assessments and remediation plans. - Generate and analyze SOD reports to identify and address security vulnerabilities. - Manage user accounts and authorizations in SAP ECC systems. - Implement and maintain user provisioning processes. - Ensure compliance with security policies and procedures. - Design, develop, and maintain SAP roles and authorizations. - Perform role-based access control (RBAC) configuration. - Manage role provisioning and de-provisioning processes. - Perform role remediation efforts. - Implement and manage SAP authorization concepts and objects. - Troubleshoot and resolve authorization-related issues. - Conduct security audits and assessments. - Implement and maintain security configurations for SAP ECC, SAP HANA, and SAP Fiori environments. - Ensure secure access to data and applications. - Configure and manage Fiori Launchpad and related security settings. - Understand and implement HANA analytic privilege security. - Analyze and resolve complex security-related issues. - Coordinate security-related projects and initiatives. - Collaborate with cross-functional teams to ensure effective security implementation. - Provide clear communication with project stake holders. Must Have Technical/Functional Skills : - Extensive experience with SAP GRC Risk Management (SOD checks). - Strong knowledge of SAP ECC Security user management. - Proficiency in SAP role configuration and management. - In-depth understanding of SAP authorization security concepts. - Hands-on experience with SAP ECC, SAP HANA, and SAP Fiori security. - Excellent problem-solving and analytical skills. - Strong project coordination and communication skills. Experience Required : - 7-10 years of relevant experience in SAP GRC and Security consulting. Qualifications : - Bachelor's degree in Computer Science, Information Technology, or a related field. - Relevant SAP certifications (SAP Certified Technology Associate ) - Security with SAP NetWeaver AS, SAP Certified Application Associate - SAP Access Control) are highly preferred. Soft Skills : - Excellent communication and interpersonal skills. - Ability to work independently and remotely. - Strong attention to detail and accuracy. - - Ability to prioritize and manage multiple tasks. - Proactive and results-oriented.

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices and lifts each other up . Here, we believe your unique perspective is important, and you'll build relationships by being authentic and respectful. Overview about TII At Target, we have a timeless purpose and a proven strategy. And that hasnt happened by accident. Some of the best minds from different backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Targets global team and has more than 4,000 team members supporting the companys global strategy and operations. Internal Audit provides independent assurance and risk insights to and collaborates with business owners across the enterprise. Youll use professional judgment, analytics, agile concepts and other innovations daily. Youll understand, assess the effectiveness of and help improve risk management capabilities (e.g., processes and controls) for Targets strategic, business and compliance objectives. Roles & Responsibilities: As an Auditor, you will be a part of the Internal Audit team and responsible for: Demonstrating a strong acumen for risks & controls in areas like Finance, HR, Corporate Real Estate, Supply Chain, Vendor Management, Marketing, etc. Performing walkthrough, testing and reporting on internal controls in compliance with Sarbanes-Oxley Act (SOX) and Internal Controls over Financial Reporting (ICoFR). Participating in IT & Business process walkthroughs in collaboration with the control owners, 2nd line teams & Targets external auditors, documenting the process narratives & developing detailed test procedures. Performing Design & Operating effectiveness testing for assigned IT General Controls (ITGC) areas like logical access, change management, backup operations & job scheduling. Performing Design & Operating effectiveness testing for assigned IT Application Controls for various standard and off-the-shelf applications (ITAC) while adhering to Internal Audit & PCAOB standards. Demonstrating a good understanding of US GAAP & Indian Accounting Standards, Labor laws & Companies Act requirements. Testing configuration of standard applications (Like SAP, Oracle, etc.) and non-SAP application, reviewing variations, Interface Controls testing, building sample scenarios, source code reviews and key reports testing. Developing a strong understanding of Targets risk management framework, internal policies & control procedures and ensuring control objectives are met during the course of the engagement. Planning & executing internal financial, operational and/or compliance audits in adherence to the Internal Audit Policies & Procedures Ensuring all work papers meet the documentation & quality requirements throughout the lifecycle of an engagement (Planning, Fieldwork, Reporting & Wrap Up) Communicating any findings noted during the testing and working with the internal audit business auditors, 2nd line team, control owners & external auditors to assess the impact of the findings. Managing relationships with key internal & external stakeholders and ensure adherence to project timelines & deliverables. Identifying opportunities for use of Data Analytics & Automation to enhance Internal Audits ability to perform efficient testing/audit. Demonstrating a high level of engagement at work by closely interacting with HQ Internal Audit Team, participating in Internal Audit engagements, trainings, team building & community relations activities Being independent, innovative & proactive in taking steps for your personal development by willingly taking on stretch assignments, cross-functional engagements & acquiring new skills. Job duties may change at any time due to business needs About you: 3 or 4 year college degree (Accounting, Commerce, IT or related field preferred). 3-6 years of internal or external audit experience focused on SOX 302/404 audit & compliance. Working Knowledge of auditing business processes, ITGC & ITAC Exposure to Risk Management and Governance Frameworks/ Systems & ERP systems Experience in SAP IT Controls audit, SAP security baseline & best practices in SAP Security is preferred. Knowledge of key IT regulations, standards and benchmarks used by the IT industry (e.g. SOX, COBIT, SSAE18/ISAE 3402 etc.) Strong self-directed work habits, exhibiting initiative, drive, creativity, maturity, self- assurance, and professionalism. Experienced in using data and analytical tools, including MS-Excel, to solve business problems. Preferences: CIA, CA, ACCA, CPA, CIMA, CISA Big 4, retail experience is a plus. Useful Links- Life at Target- https://india.target.com/ Benefits- https://india.target.com/life-at-target/workplace/benefits Culture- https://india.target.com/life-at-target/belonging

Job Summary: Our client is seeking a highly skilled SAP Security Consultant to collaborate with the team on the design and implementation of SAP S/4HANA projects. The ideal candidate will have extensive experience in SAP Role Design,Fiori Security, SAP BTP, SAC, Single-Sign-On strategies, and Segregation of Duties (SoD) to ensure SOX compliance. This role requires close collaboration with business stakeholders and project teams to establish robust security frameworks and protocols. The candidate must be aware of best practices and have experience working on implementation projects. Experience with SAP IBP will be an added advantage. Key Responsibilities: * SAP Role Design: Develop and implement secure role-based access across SAP landscapes. * Fiori Security: Configure and manage Fiori Launchpad security to ensure proper access control. * Stakeholder Collaboration: Work closely with business stakeholders and project teams to align security requirements with business needs. * SoD Compliance: Ensure Segregation of Duties (SoD) is addressed at the design phase to maintain SOX compliance. * Establish Internal Security Audits & Risk Management: Conduct security assessments, identify risks, and implement mitigation strategies. * User Access Management: Oversee user provisioning, authentication,and authorization processes to ensure seamless access and security. * Security Best Practices: Stay updated on SAP security trends and regulatory requirements to enhance security frameworks. Required Skills & Qualifications: * 10+ years of experience in SAP Security with a focus on S/4 HANA greenfield implementation. * Expertise in SAP Role Design, Fiori Security, and SAC * SAP BTP, SAP Cloud Identity Services: * Configure SSO integrations with corporate identity providers (e.g.,Azure AD, Okta). * Set up user provisioning between corporate identity systems, SAP BTP, and connected SaaS solutions (e.g., SuccessFactors, Ariba, SAP Analytics Cloud). * Ensure proper identity lifecycle management, role assignments, and authentication policies are in place. * Manage trust configurations between IAS and various SAP Cloud and on-premise systems. * User Onboarding and Lifecycle Management. * Group and Role management in IAS to BTP. * Strong understanding of SOX compliance and Segregation of Duties (SoD) principles. * Experience working with business stakeholders and cross-functional teams. * Experience in the Food Industry is a plus. * Excellent knowledge of SAP authorization concepts, user access management, and security audits. * Knowledge of cloud-based SAP security solutions. * Ability to lead security workshops and train project teams. * Worked on SAP IBP Security (preferred). * Excellent problem-solving and communication skills. * Proactive * Team Player * Relevant SAP Security certifications are an added advantage.

Job Role Head of OT solutions and digital transformation lead: OT head will lead the digital transformation for the Teal setup and drive the digitization initiative across facilities. He /She will deploy out of the box Industry 4.0 capabilities and foster in smart factory and smart operations in the facilities. He /She will lead the sustenance and security posture of the OT setup. Key Responsibilities Lead MES and Industry 4.0 solutions architecture, template along withrollout/deployment. Manage the Digital Operations & Smart Operations deployment in Teal sites based on the annual site roadmap. Lead Smart Operation internal projects spearheading the Site Digital ambition with digital talents & Site management Committee. Accountable of the Business Case management of the site linked to the Smart Solutions Catalogue of the Site. Be accountable for OT Cybersecurity in the manufacturing plant, managing activities to enhance cyber resilience, protect the OT network, and sustain Cybersecurity Performance of the site, including local OT infrastructures, applications, and shopfloor population. What will you do Identify and create a detailed strategy on Digitalization with industry best practices and solutions on IOT AR VR MR and solutions complimenting existing setup with minimum disruption. Rectify the potential deficiencies and ensure a full compliancy with Security Policies including new means coming from existing landscape. Own the inventory of all OT assets and ensure data accuracy. Monitor potential cyber threats and mitigate them with remote support from the Connected Services Hub. Promote and manage the deployment of the Digital Solutions to ensure process robustness, efficiency, and productivity Implement the Smart Solutions in collaboration with their referrants and Digital team. Secure Key User nomination & Coordinate and animate key user network in factory. Increase awareness and digital acumen level of site population Network continuously with Digital folks and communities being part of one or several communities to share and replicate the best practices Promote and challenge data analytic / process automation with digital communities. Measure Smart/DQAI/Process standards and Digital Maturity. Manage different activities, including new projects, in order to protect their OT network from cyber threats and sustain the Cybersecurity Performance of their site. Participate to monthly calls with the Community and other webinars to understand current and future projects related to Cybersecurity in Teal sites. Work Experience Required qualifications: Engineering background Experience on IoT Experience on MES. Communication and relationship capabilities with particular focus to cross cultural relationships Team oriented approach Fluent written and spoken collaboration with factory teams.

Founded in 1976, CGI is among the worlds largest independent IT and business consulting services firms. With 94,000 consultants and professionals globally, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services, and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion, and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com. Job Title: SAP Security Consultant Position: SSE / LA Experience: 6+ years of experience Category: Software Development Job location: Bangalore, Chennai, Hyderabad & Pune Position ID: J0325-1761 Work Type: Hybrid Employment Type: Full Time / Permanent Qualification: Bachelor s or Master s degree in Computer Science, Engineering, or a related field. As an SAP Security Consultant, you will be responsible for designing, implementing, and managing user roles and authorizations to ensure secure access across SAP systems. Your role includes role-based access control (RBAC), segregation of duties (SoD) analysis, security audits, compliance enforcement (SOX, GDPR), SAP GRC management, troubleshooting access issues, and supporting system upgrades while collaborating with cross-functional teams. Responsibilities and must-Have Skills: Design, implement, and manage SAP security roles and authorizations across SAP landscapes. Ensure user access management by creating, modifying, and maintaining roles and profiles in SAP ECC, S/4HANA, and other SAP systems. Implement and enforce security policies to comply with internal controls and regulatory requirements (e.g., SOX, GDPR). Conduct role-based access control (RBAC) and segregation of duties (SoD) analysis to prevent unauthorized access. Perform SAP security audits and risk assessments to identify vulnerabilities and enforce compliance. Manage SAP GRC (Governance, Risk, and Compliance) for access control, risk analysis, and compliance monitoring. Troubleshoot authorization issues related to transactions, Fiori apps, and system access. Work closely with Basis, functional, and audit teams to ensure security best practices. Support SAP upgrades and migrations by reviewing and updating security configurations. Document security policies, role designs, and user access procedures for governance and knowledge sharing Good-to-Have Skills: SAP Roles & Authorizations - Strong expertise in user role creation, modification, and authorization management. SAP GRC (Governance, Risk, and Compliance) - Experience with access control, risk analysis, and emergency access management. Segregation of Duties (SoD) & Compliance - Knowledge of SoD conflict resolution and regulatory compliance (SOX, GDPR). SAP Security in S/4HANA & Fiori - Understanding of Fiori role design, catalog, and group assignments. Skills: English Client Management Engineer .

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. – 3 years Thorough overall understanding of banking Customer service orientation Ability to manage and motivate front office staff.

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. – 3 years Thorough overall understanding of banking Customer service orientation Ability to manage and motivate front office staff.

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. – 3 years Thorough overall understanding of banking Customer service orientation Ability to manage and motivate front office staff.

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. – 3 years Thorough overall understanding of banking Customer service orientation Ability to manage and motivate front office staff.

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. – 3 years Thorough overall understanding of banking Customer service orientation Ability to manage and motivate front office staff.

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. – 3 years Thorough overall understanding of banking Customer service orientation Ability to manage and motivate front office staff.

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. – 3 years Thorough overall understanding of banking Customer service orientation Ability to manage and motivate front office staff.

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. – 3 years Thorough overall understanding of banking Customer service orientation Ability to manage and motivate front office staff.

Job Name Branch Operations Manager Grade M3 (Manager) JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. – 3 years Thorough overall understanding of banking Customer service orientation Ability to manage and motivate front office staff.

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. – 3 years Thorough overall understanding of banking Customer service orientation Ability to manage and motivate front office staff.

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. – 3 years Thorough overall understanding of banking Customer service orientation Ability to manage and motivate front office staff.

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. – 3 years Thorough overall understanding of banking Customer service orientation Ability to manage and motivate front office staff.

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. – 3 years Thorough overall understanding of banking Customer service orientation Ability to manage and motivate front office staff.

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. – 3 years Thorough overall understanding of banking Customer service orientation Ability to manage and motivate front office staff.

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. – 3 years Thorough overall understanding of banking Customer service orientation Ability to manage and motivate front office staff.

SERVICE DELIVERY OFFICER (SDO) KRAs: Responsible for servicing any walk-in customers of the bank irrespective of the segment/mapping. Regular generation of leads for NTB customer and cross sell. The SDO will act as a backup to the SO. Non-transaction related servicing at the Branch – Audit,Reconciliation of Branch Accounts Customer query resolution – Should have a desire to know and understand financial terminology Cross selling of financial products Exploitation of other business opportunities sensed. Providing quality of experience that will ensure retention and positive word-of-mouth. EXPERIENCE, QUALIFICATIONS & QUALITIES: Atleast 3 years in branch banking operations. Post-graduate or graduate with appropriate experience. Primary motivation customer service through querry resolution A senior teller or branch operations person. TARGET COMPANIES:HDFC Bank, ICICI Bank, IDBI Bank, UTI Bank AGE: 23-25 years OTHERS: Reporting toSM THE ROLE (bold): Customer service at the Branch, customer retention

Job Name Branch Operations Manager JOB Role: Responsible for management of day-to-day operations of the branch. Ensuring strict adherence to prescribed processes, audit and regulatory requirements. Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request. Branch Lobby and customer Queue management. Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit. Customer complains management and ensuring resolution of all complaints within TAT. Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC Job Requirement: MBA/Graduate Minimum work exp. – 3 years Thorough overall understanding of banking Customer service orientation Ability to manage and motivate front office staff.