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Tata Capital
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Branch Manager - Retail Sales - Housing

Branch Manager - Retail Sales - Housing

Tata Capital

2 - 7 years

6 - 10 Lacs

Mumbai

Posted:4 weeks ago| Platform:

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Skills Required

housing dm retail sales sales sales management competitor analysis team management customer service sales growth distribution retail branch management disbursement marketing channel partners client relationship home loans acquisition closure

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Branch Manager to lead our retail sales team in housing. The ideal candidate will have 2 to 7 years of experience in sales management, preferably in the housing sector, and should be based in Vijayawada. Roles and Responsibility
Drive sales and ensure business targets are achieved for the assigned area.
Execute the defined strategy to achieve branch performance.
Create and maintain a demand funnel to meet sales forecasts by building strong client relationships.
Manage growth and profitability by staying competitive and creating/adjusting sales strategies.
Expand and retain the company''s customer base for affordable home loans by developing and maintaining strong liaisons with clients and channel partners.
Build and develop a defined source mix comprising direct and indirect sourcing channels.
Utilize business opportunities, builder tie-ups, and plan and monitor joint promotional activities with developers.
Facilitate the development of new locations to penetrate new markets and increase business.
Ensure smooth functioning of the lending process at various stages including inquiry, application, verification, pre-sanction processing of loan, sanction, post-sanction documentation, disbursement of loan, collection, and new and existing customer service.
Manage post-sales customer and channel partner escalations.
Coordinate and supervise all key departments internally and strategize the roadmap for lending products.
Manage branch operating costs, including cost of acquisition, expenses, and operations.
Monitor the quality of the book to minimize delinquency at the branch level and support the appropriate closure of stress accounts by collaborating with the collections team.
Optimize and closely monitor team productivity by effectively managing the team of sales managers to assure achievement of business targets and profitability.
Collaborate effectively with departments and channel partners.
Lead and supervise the SM & RM team through hiring, training, reward, and recognition.
Handle overall administrative functions of the branch and ensure active distribution span of control is maintained as per norms.
Stay updated on market trends and competitor intelligence to build effective sales and marketing strategies.
Establish internal controls for legal compliance and conduct periodic audits to detect non-compliance and frauds, devising actions for correction and prevention.
Ensure a strong understanding of markets, competition, processes, and products, providing positive feedback to the central product and policy team.
Ensure compliance with all Audit/NHB regulations and company policies.

Job
Graduate degree required.
Minimum 2 years of experience in sales management, preferably in the housing sector.
Strong knowledge of sales management principles and practices.
Excellent communication and leadership skills.
Ability to work in a fast-paced environment and meet deadlines.
Strong analytical and problem-solving skills.
Experience in managing teams and driving sales growth.
Knowledge of industry trends and competitor analysis.
Familiarity with auditing and regulatory requirements.
A title of Branch Manager - Retail Sales - Housing - DM - Sales is preferred.

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Tata Capital

Financial Services

Mumbai Maharashtra

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Branch Manager - Retail Sales - Housing