Branch Manager

As a dedicated team member, you will be responsible for achieving contributed value targets set for the branch and ensuring sales volumes for multiple products. Your role will involve sourcing quality underwriting diligence to meet sales targets while effectively controlling delinquencies and frauds. It is crucial to provide a superior customer experience and manage Turn Around Times (TATs) on credit processing efficiently. Minimizing pre and post disbursal discrepancies is also a key aspect of this role. You will be expected to monitor branch performance in terms of various key drivers such as Contributed Value, Volumes, Profitability, Expenses, Losses, Employee Retention, Employee Productivity, and Customer Experience. Additionally, you will continuously work towards maximizing individual employee performance and overall productivity. People management is an essential part of this role, involving motivating and developing the branch team to excel. Managing and mentoring the team to keep attrition of branch staff low is imperative. Regular meetings with branch staff should be conducted to provide open and honest feedback, as well as to seek feedback from the team. If you are passionate about driving team success, fostering a culture of excellence, and ensuring high performance standards, this role offers a dynamic opportunity to make a significant impact within the organization.,