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3.0 - 8.0 years
2 - 4 Lacs
Chennai
Work from Office
About The Role Branch Relationship Manager - BRANCH BANKING - Branch Banking JOB DESCRIPTION JOB ROLE Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing customers. Sources new bank customers through external individual efforts and acquisition channel. Cross sells bank products to existing set of Branch customers which are mapped. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction JOB REQUIREMENT Graduate - 3 -5 years of experience Post Graduate - 2 -3 years of experience Customer orientation High energy and drive AMFI / IRDA certified is preferred
Posted 1 week ago
2.0 - 7.0 years
4 - 8 Lacs
Noida
Work from Office
About The Role "¢ Handling to the all collection manager. "¢ Setting the targets all collection mangers as per respective regionCategory Allocate, Drive, monitor and review field force towards achieving budgeted numbers. "¢ Coordinates with accounts, legal and operations for related functional support. "¢ Will be responsible to achieve monthly and yearly Roll forward and loss provisioning targets. "¢ Will be responsible to handle a team of 9 + on role employees and field collection agencies through the team. "¢ Ensuring employee/agency quality while recruitment and leveraging productivity. "¢ Take ownership of High Value accounts ensure seamless collection. Job Requirements: "¢ "¢ Graduate/ MBA "¢ Tactful and Persuasive "¢ Experience in retail collections preferably credit cards at least of 7 years "¢ Over experience required is of more than 10 years
Posted 1 week ago
1.0 - 5.0 years
2 - 4 Lacs
Chennai
Work from Office
About The Role Elite Relationship Manager KRAs Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets. Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction Desired Candidate Profile Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service. Very good understanding of Trade and Forex & CA. Very good understanding of Commercial Assets like CC, OD, TL, Export Finance, etc Understanding of MF and Insurance an added advantage Customer orientation, High energy levels with a motive to succeed Graduate 6 - 8 years of experience Post Graduate 4 - 6 years of experience AgeUp-to 35 Years
Posted 1 week ago
6.0 - 8.0 years
3 - 5 Lacs
Chennai
Work from Office
About The Role Job Role "¢ Lead the Service Team. "¢ Ensuring regulatory and procedural compliance "¢ To co-ordinate the audit of the branch "¢ Ensuring service excellence to enhance portfolio, control retention and better cross sell "¢ Authorize and check RO / SO entries "¢ Check end products "¢ Check vouchers to clear transactions of Rs. 10 lakhs & above "¢ Vault / Key custodian Job Requirement "¢ Customer service oriented "¢ Meticulous "¢ Eye for details "¢ Ability to manage and motivate front office staff. "¢ Thorough overall understanding of banking "¢ Graduate/MBA "¢ Graduates with 6-8 years experience "¢ MBA with 4-6 years experience "¢ Should possess customer orientation and team leader qualities
Posted 1 week ago
2.0 - 7.0 years
3 - 4 Lacs
Pune
Work from Office
About The Role Job Name Branch Manager Grade: M5 (AVP) JOB ROLE : Enhancement of Deposit pool from Customers Establishing standards and delivery of service Sale of non-deposit products. Cross-selling targets progressively. Fee Income Branch Administration. Regulatory Compliance Manage productivity and overall morale of branch team members Overall responsible for break-even and P&L of branch JOB REQUIREMENT: Overall 4-6yrs of banking experience; out of which 3-4yrs in Retail Liabilities. Must have had Sales experience and exposure, preferably of Liabilities products Qualifications- MBA / CA/ CAIIB Good Leadership skills Having more than 1-2year work experience In-depth understanding of financial instruments, markets and macro micro economic processes Ability to carry along all the units involved in the customer service cycle to ensure customer "DELIGHT" Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.
Posted 1 week ago
2.0 - 7.0 years
10 - 13 Lacs
Mumbai
Work from Office
About The Role We are looking for Team Member- Financial Inclusion Location Mumbai Grade M2/M3 Experience- 4-6 years About The Role : He/ She will be responsible for: Manage end to end Aadhaar Seva Kendra"™s (ASK) or Aadhaar Enrolment Centres or Aadhaar on Wheels( AOW) through Branch channel and Vendors. Ensuring profitability of ASK/AOW by driving cross sell and enrolment transactions Liaise with various teams / stake holders to improvise process and technological solutions Conducting Vendor audit, ensuring proper governance, periodic vendor reviews and ensuring compliance. Proper maintenance of documents and records. Conducting VendorAgreement reviews and closures Responsible for managing Internal/External Audit for the assigned domain. Vendor billing tracking, validation and ensuring timely payments Periodic review & updation of the product/process need to be ensured. Ensure timely submission of regulatory reporting / responses as necessary
Posted 1 week ago
6.0 - 8.0 years
3 - 5 Lacs
Coimbatore
Work from Office
About The Role Job Role "¢ Lead the Service Team. "¢ Ensuring regulatory and procedural compliance "¢ To co-ordinate the audit of the branch "¢ Ensuring service excellence to enhance portfolio, control retention and better cross sell "¢ Authorize and check RO / SO entries "¢ Check end products "¢ Check vouchers to clear transactions of Rs. 10 lakhs & above "¢ Vault / Key custodian Job Requirement "¢ Customer service oriented "¢ Meticulous "¢ Eye for details "¢ Ability to manage and motivate front office staff. "¢ Thorough overall understanding of banking "¢ Graduate/MBA "¢ Graduates with 6-8 years experience "¢ MBA with 4-6 years experience "¢ Should possess customer orientation and team leader qualities
Posted 1 week ago
2.0 - 7.0 years
3 - 4 Lacs
Mumbai
Work from Office
About The Role Job Role: "¢ Enhancement of Deposit pool from Customers "¢ Establishing standards and delivery of service "¢ Sale of non-deposit products. Cross selling targets progressively "¢ Sale of MF and Insurance products "¢ Fee Income "¢ Branch Administration "¢ Regulatory Compliance "¢ Manage productivity and overall morale of branch team members "¢ Overall responsible for break-even and P&L of branch Job Requirements "¢ Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities "¢ Must have had Sales experience and exposure, preferably of Liabilities products "¢ Qualifications- MBA / CA/ CAIB "¢ Good Leadership skills (though more tactical than strategic) "¢ ThinkerDoer 40:60 "¢ In-depth understanding of financial instruments, markets and macro micro economic processes "¢ Ability to carry along all the units involved in the customer service cycle to ensure customer "DELIGHT" "¢ Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.
Posted 1 week ago
4.0 - 9.0 years
5 - 9 Lacs
Jaipur
Work from Office
About The Role Job Profile Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing category A priority customers Sources new bank customers through external individual efforts and acquisition channel Ensures high levels of customer service orientation and application of bank policy Cross sells bank products to existing set of Customers Informs customers of new products or product enhancements to further expand the banking relationship Plans and conducts special sales initiatives and events for prospective and existing clients Coordinates with other group companies to provide seamless access to other products Maintains complete relationship record for assigned customer accounts Job requirements Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer services MIS generation Graduate - 4 -6 years of experience AMFI / IRDA Post Graduate - 2 -4 years of experience AMFI / IRDA
Posted 1 week ago
4.0 - 9.0 years
6 - 11 Lacs
Pune
Work from Office
About The Role Role: Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing category A priority customers Sources new bank customers through external individual efforts and acquisition channel Ensures high levels of customer service orientation and application of bank policy Cross sells bank products to existing set of Customers Informs customers of new products or product enhancements to further expand the banking relationship Plans and conducts special sales initiatives and events for prospective and existing clients Coordinates with other group companies to provide seamless access to other products Maintains complete relationship record for assigned customer accounts Job Requirement: Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer services MIS generation Graduate/ Post Graduate4 plus years of experience AMFI / IRDA
Posted 1 week ago
4.0 - 9.0 years
5 - 9 Lacs
Gurugram
Work from Office
About The Role Job Profile Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing category A priority customers Sources new bank customers through external individual efforts and acquisition channel Ensures high levels of customer service orientation and application of bank policy Cross sells bank products to existing set of Customers Informs customers of new products or product enhancements to further expand the banking relationship Plans and conducts special sales initiatives and events for prospective and existing clients Coordinates with other group companies to provide seamless access to other products Maintains complete relationship record for assigned customer accounts Job requirements Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer services MIS generation Graduate - 4 -6 years of experience AMFI / IRDA Post Graduate - 2 -4 years of experience AMFI / IRDA
Posted 1 week ago
1.0 - 6.0 years
3 - 7 Lacs
Mumbai
Work from Office
About The Role JOB Role- Responsible for generation of revenues through sale of CA and Third Party Products like Insurance, Mutual Funds, Online Trading , Demat Accounts etc through the Sales Channel. Responsible for Achieving the Business Objectives of the Retail Liabilities Sales Team for the Branch and meet the Value, Volume and channel Productivity metrics. Responsible forleading a large Sales Channel comprising ofTeam Leaders and Sales. Executives and ensuringRecruitment, Training, Retention and Mentoring of Sales teams. Experience in handling large team. Background in order of preference 1. Banking 2.Financial Services JOB Role- Excellent written and oral communication skills MBA/Graduate Minimum work exp. 4 years
Posted 1 week ago
2.0 - 3.0 years
2 - 6 Lacs
Jaipur
Work from Office
About The Role Premier Acquisition Manager Business Banking KRAs: Responsible for Achieving the Business Objectives of the Retail Liabilities Sales Team for the branch and meet the Value, Volume and channel Productivity metrics Responsible for generation of revenues through sale of CA, X-Sell and Third Party Products like Insurance Responsible for Sourcing High Value CA customer"™s along with entire Family Banking relationships Penetration of Business Banking products like CMS/POS/Beat services to CA customer. Sources new to bank customers through external individual efforts and acquisition channel Desired Candidate Profile: Customer orientation High energy levels with a motive to succeed Had managed & Sourced Business Banking customer"™s Background in order of preference Banking, Financial Services Graduate2-3 years of experience Post Graduate2 -3 years of experience Age Limit 30 Years
Posted 1 week ago
3.0 - 8.0 years
2 - 4 Lacs
Mumbai
Work from Office
About The Role JOB ROLE Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing customers. Sources new bank customers through external individual efforts and acquisition channel. Cross sells bank products to existing set of Branch customers which are mapped. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction JOB REQUIREMENT Graduate - 3 -5 years of experience Post Graduate - 2 -3 years of experience Customer orientation High energy and drive AMFI / IRDA certified is preferred
Posted 1 week ago
4.0 - 9.0 years
5 - 9 Lacs
Bengaluru
Work from Office
About The Role Job Profile Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing category A priority customers Sources new bank customers through external individual efforts and acquisition channel Ensures high levels of customer service orientation and application of bank policy Cross sells bank products to existing set of Customers Informs customers of new products or product enhancements to further expand the banking relationship Plans and conducts special sales initiatives and events for prospective and existing clients Coordinates with other group companies to provide seamless access to other products Maintains complete relationship record for assigned customer accounts Job requirements Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer services MIS generation Graduate - 4 -6 years of experience AMFI / IRDA Post Graduate - 2 -4 years of experience AMFI / IRDA
Posted 1 week ago
6.0 - 8.0 years
3 - 5 Lacs
Rajkot
Work from Office
About The Role Job Role "¢ Lead the Service Team. "¢ Ensuring regulatory and procedural compliance "¢ To co-ordinate the audit of the branch "¢ Ensuring service excellence to enhance portfolio, control retention and better cross sell "¢ Authorize and check RO / SO entries "¢ Check end products "¢ Check vouchers to clear transactions of Rs. 10 lakhs & above "¢ Vault / Key custodian Job Requirement "¢ Customer service oriented "¢ Meticulous "¢ Eye for details "¢ Ability to manage and motivate front office staff. "¢ Thorough overall understanding of banking "¢ Graduate/MBA "¢ Graduates with 6-8 years experience "¢ MBA with 4-6 years experience "¢ Should possess customer orientation and team leader qualities
Posted 1 week ago
4.0 - 9.0 years
6 - 11 Lacs
Mumbai
Work from Office
About The Role Role: Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing category A priority customers Sources new bank customers through external individual efforts and acquisition channel Ensures high levels of customer service orientation and application of bank policy Cross sells bank products to existing set of Customers Informs customers of new products or product enhancements to further expand the banking relationship Plans and conducts special sales initiatives and events for prospective and existing clients Coordinates with other group companies to provide seamless access to other products Maintains complete relationship record for assigned customer accounts Job Requirement: Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer services MIS generation Graduate/ Post Graduate4 plus years of experience AMFI / IRDA
Posted 1 week ago
2.0 - 7.0 years
3 - 4 Lacs
Gohana
Work from Office
About The Role Job Name Branch Manager Grade: M5 (AVP) JOB ROLE : Enhancement of Deposit pool from Customers Establishing standards and delivery of service Sale of non-deposit products. Cross-selling targets progressively. Fee Income Branch Administration. Regulatory Compliance Manage productivity and overall morale of branch team members Overall responsible for break-even and P&L of branch JOB REQUIREMENT: Overall 4-6yrs of banking experience; out of which 3-4yrs in Retail Liabilities. Must have had Sales experience and exposure, preferably of Liabilities products Qualifications- MBA / CA/ CAIIB Good Leadership skills Having more than 1-2year work experience In-depth understanding of financial instruments, markets and macro micro economic processes Ability to carry along all the units involved in the customer service cycle to ensure customer "DELIGHT" Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.
Posted 1 week ago
2.0 - 7.0 years
3 - 7 Lacs
Mumbai
Work from Office
About The Role Responsible for the achievement of TFX targets assigned to the branches/channels Takes care of about 6 12 branches and mostly aligned with ABM of branch banking, OR, a particular business segment (like Privy, Wealth, WCG, CorpSal etc) Identifies the TFX & FES opportunities in the assigned catchment / segment Regularly interacts with the branches / channels and presents the analysis of stock, market intelligence Identifies the training needs and puts the capability building plan in place Gathers the gather market information / competition trends to facilitate product developments / improvements by H O Product team Monitors the services standards/TAT and fixes the gaps, if any, by taking up with H.O Responsible for the quality of the accounts and compliance issues Ensures all customer queries/complaints, if any, are responded within the defined TAT Ensures that the branches / channels are adhered to all processes & guidelines Responsible for the channel / team"™s productivity Personality Traits & Required Skills: Should have the business acumen to spot the opportunities and make a business case to penetrate the market by preparing catchment specific strategy Ability to engage with various channels across Consumer Bank and leave a positive impact in every interaction Must be an effective communicator. Need to have good articulation skills Should possess good analytical & presentation skills Qualification: B.E/B.Tech & MBA the most preferred CA second preference MBA is a must for the candidates, other than CA OR B.E/B.Tech Experience, Age & Grade 2 - 8 years of relevant experience, i.e., Trade & Forex
Posted 1 week ago
3.0 - 8.0 years
2 - 4 Lacs
Ahmedabad
Work from Office
About The Role JOB ROLE Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing customers. Sources new bank customers through external individual efforts and acquisition channel. Cross sells bank products to existing set of Branch customers which are mapped. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction JOB REQUIREMENT Graduate - 3 -5 years of experience Post Graduate - 2 -3 years of experience Customer orientation High energy and drive AMFI / IRDA certified is preferred
Posted 1 week ago
1.0 - 5.0 years
2 - 4 Lacs
Hyderabad
Work from Office
About The Role Short Description for Internal Candidates JOB Role- "¢ Acquisition of HNI's only. "¢ Selling TPP and Generating Revenue. "¢ Building CASA book size. Job Requirement- "¢ Good coordinator with different channels. "¢ Excellent communication skills. "¢ Should have some knowledge and experience in Portfo Description for Internal Candidates JOB Role- Acquisition of HNI's only. Selling TPP and Generating Revenue. Building CASA book size. Job Requirement- Good coordinator with different channels. Excellent communication skills. Should have some knowledge and experience in Portfolio Management. Should have some existing base of customer"™s Graduates / MBA Having more than 1-2 year work experience
Posted 1 week ago
2.0 - 6.0 years
3 - 5 Lacs
Chennai
Work from Office
About The Role Job Role: Effective Team Handling to ensure Productivity of every TRM in the team. Recruiting 100% budgeted team and Training them to ensure meeting the sales budgets of the Location. Active engagement with team in new Client prospecting and joining them in client meetings for faster conversions. Sharing quality data points with Team members to ensure focus on right Target Segments. Work very closely with Asset Channels like WCG, SME, and Agri Teams to ensure achievement of Asset budgets by all TRMs in the team. Conducting regular training sessions on products and Processes to fill Knowledge gaps and to improve the Capabilities of Team Members. Ensure zero Tolerance on disciplinary and compliance issues. Ensure every team member gets proper work environment to work efficiently to do his/her Job. Work very closely with Trade PSMs, Branches and TSMs to ensure quality service is delivered to the NTB clients on-boarded by TRMs. Job Requirement: Personal: Ability to Handle a team of 10 members & nurture them for further growth. Good Communication, presentation and negotiation skills. Sound Knowledge on Trade and Forex products / processes. Handholding and managing the team members to ensure the required productivity is delivered. Hard working nature with strong networking skills. Ability to network with high end CA/CS/Corporate Law firms for sourcing large value capital account transactions. Positive approach and ability to engage with Supporting Channels. Problem solving and creative thinking. Professional: MBA graduate with min 7 to 8 years of experience in Current account & Business Banking - Sales Should have min 2 to 3 years of team handling experience with similar span.
Posted 1 week ago
7.0 - 12.0 years
2 - 4 Lacs
Thane
Work from Office
About The Role Job Role: Team Leader "¢ Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio. "¢ Collaborating with fulfilment teams to ensure best in class conversion ratios. "¢ Ensure availability of trained manpower to maintain production at 100% capacity. "¢ Meet cost to income ratios as determined by Score card. "¢ Adherence to Standards of Performance. "¢ Meeting Customer Satisfaction index as measured through NPS surveys. Job Requirements: "¢ Graduate with 7+ years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15+ Full Time Employees. "¢ People management skill essential. "¢ Experience in working in a tele-sales or relationship management in BFSI preferred. "¢ Certified in AMFI/IRDA. "¢ Good listening skills and strong communication abilities. "¢ Team Player. Job Role: VRM Officer "¢ To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets. "¢ This skill will also do sales with assigned customer based mapped to them. "¢ Measure of outcomes NPS, Service Level, Service Quality and Sales. "¢ Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. "¢ Ensure customer "delight" and consistent service experience, including timely resolution of customer queries/issues. "¢ Complete the logs specified by the process (End-of-day target). "¢ Adherence to Information Security norms & quality process norms. "¢ To be aware of and comply with any updates about the process. "¢ Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance. Job Requirements: "¢ Should be a least graduate. "¢ No western line candidates to be scheduled, kindly hunt profiles residing near to Thane. "¢ Should not have employment gap for more than a month. "¢ Should have at least completed a year in current org. "¢ Better soft skills conversational skills and English versant scores 7+. "¢ Flexible to work on rotational week offs.
Posted 1 week ago
6.0 - 8.0 years
3 - 5 Lacs
Gurugram
Work from Office
About The Role Job Role "¢ Lead the Service Team. "¢ Ensuring regulatory and procedural compliance "¢ To co-ordinate the audit of the branch "¢ Ensuring service excellence to enhance portfolio, control retention and better cross sell "¢ Authorize and check RO / SO entries "¢ Check end products "¢ Check vouchers to clear transactions of Rs. 10 lakhs & above "¢ Vault / Key custodian Job Requirement "¢ Customer service oriented "¢ Meticulous "¢ Eye for details "¢ Ability to manage and motivate front office staff. "¢ Thorough overall understanding of banking "¢ Graduate/MBA "¢ Graduates with 6-8 years experience "¢ MBA with 4-6 years experience "¢ Should possess customer orientation and team leader qualities
Posted 1 week ago
3.0 - 8.0 years
2 - 4 Lacs
Bengaluru
Work from Office
About The Role JOB ROLE Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing customers. Sources new bank customers through external individual efforts and acquisition channel. Cross sells bank products to existing set of Branch customers which are mapped. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction JOB REQUIREMENT Graduate - 3 -5 years of experience Post Graduate - 2 -3 years of experience Customer orientation High energy and drive AMFI / IRDA certified is preferred
Posted 1 week ago
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