Posted:2 days ago| Platform: Apna logo

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Job Type

Full Time

Job Description

Location Assigned Branch, Tamil Nadu (initial posting + potential expansion branches) Reports To Zonal / Regional Head Purpose Own the branch P&L, drive chit-booking & collections growth, maintain 100 % regulatory compliance, and build a high-performance sales & service culture. Key Responsibilities Sales & Growth • Deliver monthly chit-booking & net-collection targets • Forge channel partnerships & agent network. People & Culture • Forecast, recruit & onboard BDOs, Tele-callers, Collection Execs & Admin staff • Coach via daily huddles & weekly field accompaniments • Cascade incentive plans. Operations & Compliance • Ensure KYC, ALM, ROC filings & Tamil Nadu Chit Funds Act adherence • Maintain branch cash-handling and audit score ≥ 95 %. Customer Experience • Keep complaint TAT < 48 h; drive NPS ≥ 60 • Personally handle high-value subscribers & auction days. MIS & Analytics • Publish daily funnel, DPD ageing, and incentive dashboards.

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