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3.0 - 5.0 years

7 - 11 Lacs

Pune

Work from Office

Role Purpose The role incumbent is focused on implementation of roadmaps for business process analysis, data analysis, diagnosis of gaps, business requirements & functional definitions, best practices application, meeting facilitation, and contributes to project planning. Consultants are expected to contribute to solution building for the client & practice. The role holder can handle higher scale and complexity compared to a Consultant profile and is more proactive in client interactions. Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a clients business strategy, including industry and competitive positioning and strategic direction Develops solutions and services to suit clients business strategy Estimates scope and liability for delivery of the end product/solution Seeks opportunities to develop revenue in existing and new areas Leads an engagement and oversees others contributions at a customer end, such that customer expectations are met or exceeded. Drives Proposal creation and presales activities for the engagement; new accounts Contributes towards the development of practice policies, procedures, frameworks etc. Guides less experienced team members in delivering solutions. Leads efforts towards building go-to-market/ off the shelf / point solutions and process smethodologies for reuse Creates reusable IP from managed projects Mandatory Skills: Consumer Banking-Consumer Banking CRM. Experience: 3-5 Years.

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15.0 - 19.0 years

0 Lacs

karnataka

On-site

The responsibilities of the role include partnering with and acting as a trusted advisor to partners in both Consulting Sales and Delivery to assist in defining and delivering high-quality enterprise-capable solutions. You will work closely with team members to develop practical roadmaps for moving the enterprise towards the future state vision, considering business, technical, and delivery constraints. Analyzing partner requirements, current state architecture, and gaps to create a future state architecture vision for parts of the enterprise with a focus on reduced complexity, cost efficiencies, reuse, convergence, reduced risk, and/or improved business capabilities is a key aspect of the role. Additionally, you will participate in defining and operating the architecture governance process to ensure change initiatives align with the vision and roadmaps. Working closely with Domain Architects across key initiatives and projects to apply architecture principles and standards, and develop reference architectures and design patterns is also part of the responsibilities. Communication of principles, standards, vision, and roadmaps to partners and proactively addressing any questions or concerns identified is essential. Providing thought leadership on architectural topics, developing a forward-looking view of current and emerging technologies, and their impact on Enterprise Architecture are also important aspects of the role. Embedding Platform Thinking in all activities, owning and enhancing workflows and processes, promoting an environment of learning and development, and fostering the professional growth of team members are key responsibilities. The ideal candidate will possess a Bachelor's Degree in Engineering, Computer Science, or equivalent, with a Master's degree in Business or Technology being an advantage. A formal architecture certification such as TOGAF or equivalent is required. Candidates should have at least 15 years of experience in the IT industry, preferably in large, complex enterprises, with at least 7 years of experience in Enterprise Architecture in a large, multi-location, multi-national environment. Deep experience in delivering enterprise-scale IT solutions in a heterogeneous technology environment is necessary. Demonstrated expertise in Application Architecture, including EAI, Microservices, and Cloud native technologies, as well as experience in Domain-driven and Event-driven architecture and technologies such as Kafka and Spark, are preferred. Experience with architecting, designing, and developing large-scale retail business banking solutions using Open systems, messaging, dedication DB solutions, log analysis, log-based monitoring, and metrics-driven monitoring is desired. Familiarity with standard process methodologies, formal Architecture frameworks/methodologies, architecture governance frameworks, and heterogeneous technology platforms is expected. A solid understanding of all domains of Enterprise Architecture and practical experience in data modeling, object modeling, design patterns, and Enterprise Architecture tools is required. The candidate should have experience leading teams in the successful deployment of applications built on Cloud or on-prem enterprise environments for large Tier-1 Banks and Financial institutions. Experience with migrating from legacy applications to solutions ensuring minimal downtime, reduced risk, and excellent customer experience is beneficial. IT Strategy consulting experience is an advantage. Excellent verbal, written, and presentation skills are necessary for effectively communicating complex topics. The candidate should be able to think conceptually, identify patterns across different situations, drive consensus among partners with conflicting viewpoints, and manage people and teams effectively. Collaboration skills and the ability to motivate diverse teams are essential for success in this role.,

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

As a Sales and Marketing professional in the Branch Banking industry, you will be responsible for developing business in the affordable & micro housing segment within your assigned territory. You will lead a team of Sales Officers and work towards leveraging the existing customer network to drive sales. Conducting promotional activities to increase brand awareness and maintain customer engagement will be a crucial part of your role. Your responsibilities will also include ensuring a high-quality portfolio by closely monitoring customer relationships and transactions. This position will require extensive travel to small towns and rural areas in India to reach potential customers and expand the business footprint in these regions. If you are a dynamic individual with a passion for sales, marketing, and customer service, this role offers an exciting opportunity to make a significant impact in the Branch Banking sector.,

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10.0 - 20.0 years

15 - 25 Lacs

Bengaluru

Work from Office

Dear Candidate, Leading Banks hiring for Relationship Manager Wealth Management (Individual role) Location: Bangalore CTC up to 25Lacs Designation: Relationship Manager Affluent Segment ( Portfolio Management) Grade: Senior Manager or AVP Job Profile: The Relationship Manager will be responsible for nurturing HNI client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The position entails client management and acquisition with a key focus on expanding the Asset under Management. Key capabilities include working in a dynamic and fast-paced environment with cross-functional teams to design, collaborate with multiple stakeholders and provide tailored investment products aligned to customer needs. The centre of all client engagements will be to ensure superior customer experience Advise clients on investment options including Portfolio Management Services (PMS), Mutual Funds, Alternative Investment Funds (AIFs), and insurance products, Responsible for acquisition of new to bank Client How to Apply: EMAIL: cv to selvi.sai@upgrad.com / Whatsapp CV to 9361184170 (Or) Call me back to 9361184170 Thanks & Regards, Selvi Sai Chief Recruitment Specialist - Leadership & Mid / Senior Level Hiring m +91-9361184170 | e selvi.sai@upgrad.com| https://www.upgrad.com/ Follow us: Facebook?| Twitter | LinkedIn | YouTube

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2.0 - 3.0 years

1 - 3 Lacs

Nalgonda, Hyderabad

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We are looking for a highly skilled and experienced Customer Service Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 2-3 years of experience in the BFSI industry, with a strong background in customer service. Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various channels. Respond to customer complaints and concerns promptly. Collaborate with internal teams to enhance customer experience. Maintain accurate records of customer interactions. Identify opportunities to upsell and cross-sell products and services. Job Requirements Strong communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Knowledge of banking products and services is an advantage. Excellent problem-solving and analytical skills. Ability to build rapport with customers and colleagues. Strong attention to detail and organizational skills.

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1.0 - 4.0 years

0 - 0 Lacs

coimbatore

On-site

Key Responsibilities: Identify and acquire new customers through direct sales, referrals, and walk-ins. Cross-sell banking products such as savings accounts, current accounts, fixed deposits, credit cards, personal loans, and insurance. Maintain and develop relationships with existing customers to increase wallet share. Ensure customer satisfaction through excellent service quality and prompt resolution of issues. Meet assigned sales targets and KPIs on a monthly/quarterly basis. Work closely with the branch operations team to ensure seamless onboarding and documentation. Participate in promotional activities, roadshows, and other marketing events. Prepare and maintain sales reports and customer data accurately.

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1.0 - 6.0 years

3 - 6 Lacs

Bengaluru

Work from Office

ROLE PURPOSE & OBJECTIVE The Virtual Relationship managements engages with the Bank customers and prospects, virtually, to provide a seamless experience to customers. Developing and Expanding existing HNI customer relationships by ensuring quality portfolio. Continuous engagement with the portfolio customers mapped as per the contact policy with accurate and complete capture of interaction details. Call Handling as per desired standards. Fulfilling customer service requirements and deepening relationships. Creating the opportunity to provide financial solutions to customers via cross-sell and upsell. Aids in developing and maintaining strong customer relationships, both within a company as well as with new clients. Seek out new business opportunities for the clients while advising them on products or services that best fit their needs. FINANCIAL SIZE NON-FINANCIAL SIZE 50000 to 200000 TRV customers portfolio management 12 to 20 Lakhs value generation All assets and liabilities products and services handled 130+ calls handled per day Manage 3000+ customer portfolio KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business/ Financials Continuous engagement with customers mapped Promoting digital banking services for a superior customer service experience Profiling of customers in order to aid right cross-servicing of bank products Meet the defined objectives of the Portfolio managed Customer (Both Internal & External) Call handling as per defined standards (Both Service & Sales) Regular interaction with customers and pro-actively accessing customer needs Accurate resolution for customer queries Attrition control of customers Deepening relationship by cross selling Ensure retention of customers Sales across all product segments Internal Process Achieve quality benchmarks defined from time to time Accurate logging of calls Ensure all laid down system and process are followed Ensure accurate and timely submission of financial transactions & requests Adherence to set processes of updating customer interactions in CRM next Innovation & Learning Ensure adherence to training man-days/ mandatory training programs for self Ensure goal-setting, mid-year review and annual appraisal process within specified timelines for self Continuously update skills by participating in professional trainings, attend courses as instructed by management and be willing to contribute acquired knowledge to the development of the bank Qualifications Graduate in any discipline Experience (Years and Core Experience Type) 1+ years of experience; fresher can be considered if they possess the required educational qualifications and aptitude. Functional Skills Relationship Management Sales Banking Customer Relationship Upselling and Cross Selling Behavioral Skills Good communication skills both oral and written Good interpersonal management skills Problem solving skills Decision making ability Competencies Banks Product Knowledge Planning and Organizing Skills

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0.0 - 2.0 years

1 - 2 Lacs

Angul, Gamharia, Bankura

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Primary Responsibilities: Business FinancialsMeet the set targets on GL in terms of open market acquisition and repeat GL loansConvert GL customers family member and referrals for Family Banking in terms of opening Savings Accounts and maintaining minimum balanceActively source term deposits FD and RD from Family members of GL customersOffer suitable Insurance products to customer and family members to provide adequate insurance coverage Identify GL customers who can be potentially given Individual loans either unsecured secured Service Unsecured IL requirements of the customerRefer quality leads of Secured loans to respective loan officersShare customer insightsproduct related feedback with the ACRM Customer Ensure customers and Family members are educated about entire bouquet of banking products Loans GLIL Secured Deposits Insurance offered by UjjivanInteract with customers in a courteous and professional manner provide prompt efficient and accurate servicesEnsure timely insurance claim settlement for hisher customersResolve customer queries pertaining to GL IL Family Banking within specified timelinesInternal ProcessIdentify and conduct surveys of new working areas for group formation and conducts projection meeting for GL and Family BankingGroup Loans Fill customer profile forms Loan Application form with accuracy and collects supporting documents for account opening in strict adherence to KYC norms followed by a Compulsory Group Training CGTsIndividual loans Analyze existing customer profile and repayment capacity fill customer profile forms Loan Application form with accuracy and collects supporting documents for account opening in strict adherence to KYC normsCoordinate with customers in the disbursement processConduct Center Meeting as per schedule without fail and ensure timely repayments collection of deposits for savings accounts fixed deposit updates all transactions on TrueCell an interface to track monetary transactionsOpen savings accounts for Customer and their Family members in Ujjivan Help to conduct the CSR activities and motivates customers to participate in the Financial Literacy ProgramGive the detailed field reports to ACRM and discuss field related issuesLearning InnovationMaintain up to date knowledge of GLIL and Family Banking products and services as well as a working knowledge of other products offered in the branchEnsure adherence to training mandays mandatory training programs for self Ensure goal setting midyear review and performance appraisal processes are completed within specified timelines Location - Gamharia,Angul,Bankura,Basirhat,Basudebpur,Bhabanipur,Bhagalpur,Birbhum,Biswanathpur,Dhaka,Dogachia,Domjur,Ekangarsarai,Gopiballavpur,Hooghly,Howrah,Jagatsinghapur,Jainagar,Jhargram,Mathura,Medinipur,Midnapore,Nadia,Nayagarh,Parganas,Paschim,Patapur,Purba Champaran,Puri,Rae,Rajgir,Sahebganj,Takipur

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0.0 - 2.0 years

1 - 2 Lacs

Aligarh, Alwar, Baghpat

Work from Office

Primary Responsibilities: Business Financials Meet the set targets on GL in terms of open market acquisition and repeat GL loans Convert GL customers family member and referrals for Family Banking in terms of opening Savings Accounts and maintaining minimum balance Actively source term deposits FD and RD from Family members of GL customers Offer suitable Insurance products to customer and family members to provide adequate insurance coverage Identify GL customers who can be potentially given Individual loans either unsecured secured Service Unsecured IL requirements of the customerRefer quality leads of Secured loans to respective loan officers Share customer insightsproduct related feedback with the ACRM Customer Ensure customers and Family members are educated about entire bouquet of banking products Loans GLIL Secured Deposits Insurance offered by Ujjivan Interact with customers in a courteous and professional manner provide prompt efficient and accurate services Ensure timely insurance claim settlement for hisher customers Resolve customer queries pertaining to GL IL Family Banking within specified timelinesInternal Process Identify and conduct surveys of new working areas for group formation and conducts projection meeting for GL and Family BankingGroup Loans Fill customer profile forms Loan Application form with accuracy and collects supporting documents for account opening in strict adherence to KYC norms followed by a Compulsory Group Training CGTs Individual loans Analyze existing customer profile and repayment capacity fill customer profile forms Loan Application form with accuracy and collects supporting documents for account opening in strict adherence to KYC norms. Coordinate with customers in the disbursement process Conduct Center Meeting as per schedule without fail and ensure timely repayments collection of deposits for savings accounts fixed deposit updates all transactions on TrueCell an interface to track monetary transactions. Open savings accounts for Customer and their Family members in Ujjivan Help to conduct the CSR activities and motivates customers to participate in the Financial Literacy Program Give the detailed field reports to ACRM and discuss field related issuesLearning Innovation. Maintain up to date knowledge of GLIL and Family Banking products and services as well as a working knowledge of other products offered in the branch Ensure adherence to training mandays mandatory training programs for self Ensure goal setting midyear review and performance appraisal processes are completed within specified timelines. Location - Aligarh,Alwar,Baghpat,Bamanwas,Bari,Beawar,Bulandshahr,Fatehabad,Jaipur,Jhajjar,Kalan,Karanpur,Kotli,Meerut,Muzaffarnagar,Rampur,Sameli,Shyampur,Sikar,Sirsa,Sultanpur,Tikari

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4.0 - 7.0 years

5 - 9 Lacs

Ambarnath, Ahmedabad, Ahmednagar

Work from Office

Position description: This role is responsible for driving theentire business targets for liabilities assigned to the branch; Manage exceptionalcustomer service, proactive sales environment and efficient branch operations, while adhering to regulations/compliance requirements; Focus on retainingexisting customers, increasing the customer base and cross-selling Ujjivansproducts and services; Oversee branch operations, cash management and servicequality; work closely with product and marketing teams to drive campaigns attheir branches. This role monitors daily performance of branchstaff and manages a team of 10 to 15 employees. This role manages leadership reporting ofBOO/BOSM & BSM. In certain cases will have dotted linereporting of few Silver & Gold Branch Heads reporting to them This role is assigned higher targets for theirrespective branches and is applicable only to Platinum & Titanium Branches. Primary Responsibilities: BusinessImplement branch specific marketing communication strategies to continuously strengthen the Ujjivan brand. This role is responsible for driving the entire business targets for liabilities assigned to the branch Manage exceptional customer service proactive sales environment and efficient branch operations while adhering to regulations compliance requirements. Focus on retaining existing customers increasing the customer base and crossselling Ujjivan products and services Oversee branch operations cash management and service quality work closely with product and marketing teams to drive campaigns at their branches Monitor daily performance of branch staff. To manage a team of 10 to 15 employees. To manage leadership reporting of BOOBOSM BSM In certain cases they will have a dotted line reporting of few Silver Gold Branch Heads reporting to them Will be assigned higher targets for their respective branchesCascade targets the branch targets to the respective staffs and ensure achievement is tracked through periodic reviews Ensure all deferrals taken are cleared within the specific period Monitor the overall portfolio of the branch ensure adherence to compliance and regulatory norms are metService Quality Ensure customers are educated about all productsservices offered by Ujjivan Ensure courteous customer service is offered to customers by the branch staff Reduce customer attrition by guiding CCRs on exit interviews customer engagement programs etcLead customer connect initiatives in the branch vicinity Operations Oversee and ensure efficiency in branch ATM operations through adherence to TAT for various internal and customer end processes drive utilization of alternate channelsEnsure compliance with banking guidelines quality framework and audit requirements ensure speedy resolution of any audit observations and take necessary steps to prevent recurrenceensure compliance with Know Your Customer KYC Anti Money Laundering AML audit and other regulations applicable laws in the branch Monitor control minimize all expenses in the Branch such as telephone consumption of stationery computer consumables electricity and other overheads without sacrificing quality. Oversee accurate cash management and tallying of accounts in the system through the CashierAccountable for branch safety including security of cashvault etc Learning Performance Ensure that all members of the Branch staff are up to date on all relevant circulars and all productsservices offered in the Branch Ensure adherence to training mandays mandatory training programs for self and reporteesEnsure goalsetting midyear review and annual appraisal process within specified timelines for self and reportees Monitor performance of staff against defined goalsmetrics and take corrective action wherever required undertake disciplinary and attendance monitoring for liabilities sales team and branch operations team Coordinate with state HR on people related matters support branch activities to foster teamwork and continuously make Ujjivan a great place to work Ensure coordination between staff of different teams to build a collaborative spirit and shared sense of purpose which could also enable crosssell and overall target achievement Location - Ahmedabad,Ahmednagar,Ambarnath,Anand,Aurangabad,Vadodara,Bhuj,Borivali,Chembur,Chowk,Dombivli,Gandhidham,Gandhinagar,Gondiya,Goregaon,Jalna,Kolhapur,Mira,Mumbai,Nagpur,Nanded,Naroda,Nashik,Pimpri,Pune,Rajkot,Santacruz,Sion,Surat,Thane,Vashi

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0.0 - 2.0 years

1 - 2 Lacs

Davangere, Dharmapuri, Cuddalore

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Primary Responsibilities: Business FinancialsMeet the set targets on GL in terms of open market acquisition and repeat GL loansConvert GL customers family member and referrals for Family Banking in terms of opening Savings Accounts and maintaining minimum balanceActively source term deposits FD and RD from Family members of GL customersOffer suitable Insurance products to customer and family members to provide adequate insurance coverage Identify GL customers who can be potentially given Individual loans either unsecured secured Service Unsecured IL requirements of the customerRefer quality leads of Secured loans to respective loan officersShare customer insightsproduct related feedback with the ACRM Customer Ensure customers and Family members are educated about entire bouquet of banking products Loans GLIL Secured Deposits Insurance offered by UjjivanInteract with customers in a courteous and professional manner provide prompt efficient and accurate servicesEnsure timely insurance claim settlement for hisher customers Resolve customer queries pertaining to GL IL Family Banking within specified timelinesInternal ProcessIdentify and conduct surveys of new working areas for group formation and conducts projection meeting for GL and Family BankingGroup Loans Fill customer profile forms Loan Application form with accuracy and collects supporting documents for account opening in strict adherence to KYC norms followed by a Compulsory Group Training CGTsIndividual loans Analyze existing customer profile and repayment capacity fill customer profile forms Loan Application form with accuracy and collects supporting documents for account opening in strict adherence to KYC normsCoordinate with customers in the disbursement process Conduct Center Meeting as per schedule without fail and ensure timely repayments collection of deposits for savings accounts fixed deposit updates all transactions on TrueCell an interface to track monetary transactionsOpen savings accounts for Customer and their Family members in Ujjivan Help to conduct the CSR activities and motivates customers to participate in the Financial Literacy Program Give the detailed field reports to ACRM and discuss field related issuesLearning InnovationMaintain up to date knowledge of GLIL and Family Banking products and services as well as a working knowledge of other products offered in the branch Ensure adherence to training mandays mandatory training programs for self Ensure goal setting midyear review and performance appraisal processes are completed within specified timelines Location - Cuddalore , Davangere , Dharmapuri , Haveri , Hosanagara , Hukeri , Kanakapura , Madurai , Magadi , Nagapattinam , Pappireddipatti , Rajanagaram , Shikaripara , Tiruvannamalai , Tirunelveli , Tiruchirapalli , Vellore , Viluppuram , Virudhachalam

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4.0 - 7.0 years

3 - 7 Lacs

Aligarh, Ajmer, Alwar

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Position description: This role isresponsible for driving the entire business targets for liabilities assigned tothe branch; Manage exceptional customer service, proactive sales environmentand efficient branch operations, while adhering to regulations/compliancerequirements; Focus on retainingexisting customers, increasing the customer base and cross-selling Ujjivansproducts and services; Oversee branchoperations, cash management and service quality; work closely with product andmarketing teams to drive campaigns at their branches. Theincumbent monitors daily performance of branch staff and manages a team of 5 to7 employees. This roleis applicable only to Gold & Silver Branches. Primary Responsibilities: Business Implement branch specific marketing & communication strategies to continuously strengthen the Ujjivan brand. This role is responsible for driving the entire business targets for liabilities. Location - Ajmer,Aligarh,Alwar,Badnagar,Baghpat,Baran,Barara,Basti,Bharatpur,Bathinda,Bijnor,Bulandshahr,Deoli,Deoria,Dhar,Fatehabad,Fazilka,Firozabad,Gidderbaha,Goniana,Hanumangarh,Hapur,Jaipur,Jabalpur,Jaunpur,Jhalawar,Kalan,Kapurthala,Kekri,Khandwa,Kishangarh,Kota,Madhwapur,Maharajganj,Malout,Meerut,Muktsar,Nagar,Nagda,Naraingarh,Narnaul,Pithampur,Rajnandgaon,Rewari,Roorkee,Saharanpur,Samrala,Sandila,Sangrur,Sawali,Sameli,Shikohabad,Sikandrabad,Sikar,Sultanpur,Suratgarh,Ujjain,Yamuna

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1.0 - 3.0 years

2 - 6 Lacs

Chennai

Work from Office

Skill required: Commercial Banking Operations - Core Banking Designation: Banking Operations Associate Qualifications: BCom Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business.Develop and deliver core banking solutions for the applications that process the essential functions of banks, including account management, interest calculations, cash deposits and withdrawals processing, customer management and product management. What are we looking for Good Communication Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom

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0.0 - 1.0 years

1 - 5 Lacs

Chennai

Work from Office

Skill required: Commercial Banking Operations - Core Banking Designation: Banking Operations New Associate Qualifications: BCom Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business.Develop and deliver core banking solutions for the applications that process the essential functions of banks, including account management, interest calculations, cash deposits and withdrawals processing, customer management and product management. What are we looking for Good Communication Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification BCom

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0.0 - 1.0 years

1 - 5 Lacs

Chennai

Work from Office

Skill required: Commercial Banking Operations - Core Banking Designation: Banking Operations New Associate Qualifications: BCom Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business.Develop and deliver core banking solutions for the applications that process the essential functions of banks, including account management, interest calculations, cash deposits and withdrawals processing, customer management and product management. What are we looking for Good Communication Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification BCom

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1.0 - 3.0 years

2 - 6 Lacs

Chennai

Work from Office

Skill required: Commercial Banking Operations - Core Banking Designation: Banking Operations Associate Qualifications: BCom Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business.Develop and deliver core banking solutions for the applications that process the essential functions of banks, including account management, interest calculations, cash deposits and withdrawals processing, customer management and product management. What are we looking for Good Communication Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom

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6.0 - 10.0 years

5 - 9 Lacs

Mumbai, Pune, Delhi / NCR

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We are looking for a highly skilled and experienced professional to join our team as an Officer - Retail Branch Operations in Pune. The ideal candidate will have 6-10 years of experience in retail branch operations, preferably in the banking industry. Roles and Responsibility Manage daily retail branch operations, ensuring efficient and effective service delivery. Oversee housing loan processes, including application processing and disbursement. Develop and implement strategies to enhance customer satisfaction and loyalty. Collaborate with cross-functional teams to achieve business objectives. Analyze market trends and competitor activity to identify growth opportunities. Ensure compliance with regulatory requirements and internal policies. Job Requirements Strong knowledge of retail branch operations, housing loans, and related products. Excellent communication and interpersonal skills, with the ability to work effectively with customers and teams. Ability to analyze data and make informed decisions to drive business outcomes. Strong problem-solving skills, with the ability to resolve complex issues efficiently. Experience working in a fast-paced environment, prioritizing multiple tasks and deadlines. Familiarity with JM systems and technologies, with the ability to learn new systems quickly. Location - Mumbai,Delhi / NCR,Pune,Bangalore,Hyderabad,Chennai

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1.0 - 4.0 years

2 - 6 Lacs

Mumbai

Work from Office

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

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1.0 - 3.0 years

0 Lacs

bangalore, mysore, hyderabad

On-site

Hiring !! Relationship manager in EDELWISE LIFE INSURANCE Responsibilities Build and maintain strong relationships with bank staff and customers. Understand customer needs and recommend suitable life insurance products. Conduct sales presentations and product training for bank employees. Achieve sales targets and contribute to business growth. Monitor market trends and competitor activities to identify opportunities. Ensure compliance with regulatory requirements and company policies. Qualifications Bachelor's degree Proven experience in life insurance sales, preferably in bancassurance channels. Strong communication, negotiation, and presentation skills. Ability to build and maintain relationships with clients and partners. Goal-oriented with a track record of meeting or exceeding sales targets.

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0.0 - 4.0 years

0 Lacs

wayanad, kerala

On-site

The ideal candidate for this role should be a postgraduate in any discipline from a reputable institution. It is essential that the graduation is regular without any backlogs at the time of interview and joining. Candidates specialized in Rural Development, Rural Marketing, or Sales & Marketing with a mindset to serve the rural population of India and a willingness to work in the field will be preferred. Your primary responsibilities will include driving business growth at branches, managing liabilities and assets, team management, acquiring new clients, ensuring performance and statutory compliance, overseeing business operations, and ensuring business compliance. To be considered for this position, you should be under the age of 26 and be willing to work in field/rural areas across India. Excellent written and oral communication skills, strong analytical skills, integrity, good sales and business acumen, service orientation, and target orientation are prerequisites for selection. This role offers the opportunity to contribute to business growth, manage teams, acquire new clients, and ensure compliance with business standards while serving the rural population of India.,

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1.0 - 5.0 years

2 - 4 Lacs

Chennai, Tamil Nadu

Work from Office

Elite Relationship Manager-Business Banking -Branch Banking-Branch Banking Elite Relationship Manager Develops new and expands existing Customer relationships forliabilities (CA driven) and commercial assets. Ensures high levels of customer service orientation and application of bank policy. Cross sells existing bank products to customers. Informs customers of new products or product enhancements to further expand the banking relationship. Plans and conducts special sales initiatives and events for prospective and existing clients. Coordinates with other group companies to provide seamless access to other products. Maintains complete relationship record for assigned customer accounts. Tracks customer complaints/queries and turnaround times for customer satisfaction Job Requirements: Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service. Very good understanding ofTrade and Forex & CA. Very good understanding of Commercial Assets like CC, OD, TL, Export Finance etc Understanding of MF and Insurance an added advantage Customer orientation, High energy and drive. Go getter attitude. Self-motivated with a passion to achieve.

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5.0 - 7.0 years

0 - 0 Lacs

navi mumbai, mumbai city, thane

On-site

Job Description : We are hiring Preferred Relationship Managers (PRM) Retail Branch Banking segment. Ideal for candidates passionate about client relationship management and sales . Key Responsibilities : Build and manage relationships with high-net-worth (HNI) clients. Drive sales of banking products Savings, Current Accounts, Fixed Deposits, Mutual Funds, Insurance, and Loans. Cross-sell third-party products to enhance portfolio value. Regular portfolio review and ensure customer satisfaction. Meet assigned monthly/quarterly sales targets . Ensure compliance with KYC and banking norms. Candidate Requirements : Experience : 6+ years only Qualification : Graduate or Postgraduate. Skills : Sales-driven, excellent communication, customer-focused, strong financial product knowledge, Portfolio Management. To Apply : Interested candidate can revert back with updated resume on qcnaukri2@gmail.com Any query can call Manisha : 9152859486 / 022-40697716.

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3.0 - 5.0 years

1 - 4 Lacs

Bengaluru

Work from Office

Educational Qualification: Bachelor's degree in Geography, Earth Sciences, Remote Sensing, Physics (or related engineering fields) Work Experience: 3-5 years of experience in a related role, preferably in the satellite or earth observation industry. Role Description: We are looking for an enthusiastic and self driven individual to join our satellite operations team as an Imaging Coordinator. The ideal candidate will be responsible for making critical decisions on imaging priorities for our satellites, balancing various external and internal stakeholder needs, and ensuring optimal utilization of our satellite resources. Responsibilities Duties: Providing data/trends to the mission planning team to implement the right strategies for prioritizing imaging targets based on multiple factors (including but not limited to customer requirements, emergencies, calibration needs, and long-term archival value). Staying informed about global events/disasters with a geographical impact to proactively identify high-priority imaging opportunities. Collaborating with the sales and customer success staff at Pixxel to understand and manage customer expectations regarding imaging schedules and deliverables. Working closely with the satellite operations team to optimize imaging schedules and maximize the efficiency of our satellite constellation. Maintaining a comprehensive understanding of global geography, seasonality, and areas of strategic importance for various industries and applications. Analyzing and reporting on imaging prioritization decisions and their outcomes to improve future decision-making processes. Contributing to the development of a valuable image archive by identifying and prioritizing areas of long-term significance. Desirable Skills Certifications: High attention to detail, strong analytical skills, and the ability to make data-driven decisions Excellent knowledge of global geography, current events, and geopolitics. Basic understanding of satellite operations and earth observation technologies. Superb communication and interpersonal skills, with the ability to manage expectations of diverse stakeholders. Ability to work under pressure and make quick, informed decisions in emergency situations. Good at programming and experience with python (or any other scripting language). Candidate Acumen: Proactive and self-motivated with a passion for earth observation and its applications. Strong problem-solving skills and ability to think creatively. Adaptable and able to thrive in a fast-paced, evolving industry. Team player with the ability to work effectively across different departments. Benefits: Health insurance coverage Unlimited leaves flexible working hours Role-based remote work and work-from-home benefit Relocation assistance Professional Mental Wellness services Creche facility for primary caregivers (limited to India) Employee Stock Options for all hires

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8.0 - 11.0 years

25 - 30 Lacs

Partur

Work from Office

Job description - Micro Loans Department Frontline MFI Designation Micro Loans Officer Reports to Meeting Centre Manager Duties and responsibilities 1.Starting business in a new village a.Village identification within the radius b.Feasibility study of the village based on demographics, activities and financial needs of the customers c.Assist the MC-IC in making the village approval 2.Sourcing of business a.Identification of customers and forming of Joint Liability Groups b.Filling up of the application form c.Verification of the residence and business of the customer d.KYC verification e.Pre-disbursement training f.Visiting potential customers in order to develop business 3.Disbursements a.Collection of KYC documents b.Assisting the MC-IC for disbursement activity completion c.Loan documentation 4.Collection of current dues a.Collect the collection sheets and stickers from MC-IC b.Group-wise collection as per scheduled time by following the process c.Deposit of collection money d.MERC entry 5.Collection of over dues a.Follow up with the customers with updated data report of assigned portfolio b.Collection of money as per process c.Depositing the money in bank d.MERC entry e.Assist the MC-IC in initiating action against the defaulters

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7.0 - 8.0 years

6 - 10 Lacs

Rajkot

Work from Office

Position - District Manager Distribution-SRGTASC-Government BusinessRegional sales Department - Retail Liabilities - Government Business Reporting Relationship - Circle Manager - Government Business Acquisition & servicing of Govt. clients in the field of Municipal Corporations, State Governments, Govt. PF Trusts, Embassies, Gram Panchayats, Govt. Boards & Development Authorities, Defence, Autonomous Bodies etc. To add incremental CASA & cross-sell products & services like Term Deposits, Loans, CMS, Fees Collection, Mobile/ Digital solutions, etc. DM/KAM is expected to achieve the monthly & annual targets. Develop & maintain client relationships. Act as a major point of contact for clients in assigned territory. Identify new business opportunities & potential clients. Provide excellent customer Service & ensure client satisfaction. Visit clients regularly in the assigned territories, organize & attend client meetings, Product presentations. Maintain accurate records of client interactions & drive respective sales performance. Work closely with the Branch Banking for ensuring efficient service to clients Relevant work experience of 7-8 yrs. and above, Must be handling a sizable GB CASA book in the existing bank Needs to have very strong Banking knowledge and should be well versed with the products, processes and systems of the bank. Knowledge of PFMS/SNA/CNA accounts Knowledge of state & central government schemes Good Network with state government officials. Through knowledge on CMS products Accuracy and analytical ability on MIS, Eye for details, Meticulous MBA/Post graduate preferred

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Exploring Branch Banking Jobs in India

Branch banking jobs in India offer a wide range of opportunities for job seekers in the financial sector. With the growth of the banking industry in the country, there is a constant demand for skilled professionals to work in branch operations, customer service, sales, and more. If you are considering a career in branch banking, here is an overview of the job market in India to help you navigate your job search.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bangalore
  4. Chennai
  5. Hyderabad

These cities are known for their thriving banking sectors and offer numerous job opportunities for branch banking professionals.

Average Salary Range

The average salary range for branch banking professionals in India varies based on experience and location. Entry-level positions such as Customer Service Representatives or Relationship Managers can expect to earn between INR 3-5 lakhs per annum, while experienced Branch Managers or Regional Heads can earn upwards of INR 10-15 lakhs per annum.

Career Path

In branch banking, a typical career path may include roles such as Customer Service Representative, Relationship Manager, Assistant Branch Manager, Branch Manager, and Regional Head. Advancement in this field often depends on performance, experience, and additional qualifications such as an MBA or certifications in banking.

Related Skills

In addition to knowledge of banking operations and customer service, branch banking professionals are often expected to have skills in sales, relationship management, financial analysis, and compliance. Strong communication skills, problem-solving abilities, and a customer-centric approach are also highly valued in this field.

Interview Questions

  • What do you understand by KYC? Explain its importance in branch banking. (basic)
  • How do you handle irate customers in a branch setting? Can you give an example? (medium)
  • What are some common banking products and services offered to customers at a branch? (basic)
  • How do you stay updated with changes in banking regulations and policies? (medium)
  • Can you explain the process of opening a new account for a customer? (basic)
  • How do you ensure compliance with banking regulations in your daily operations? (medium)
  • What strategies would you implement to increase branch profitability? (advanced)
  • How do you manage a team of branch employees to achieve sales targets? (medium)
  • Describe a time when you had to resolve a complex customer issue. How did you handle it? (medium)
  • How do you prioritize tasks in a fast-paced branch environment? (basic)
  • Explain the importance of cross-selling in branch banking. (basic)
  • How do you handle confidential customer information in a branch setting? (basic)
  • Can you discuss a time when you had to deal with a fraudulent activity at the branch? How did you handle it? (medium)
  • What steps would you take to improve customer satisfaction levels at your branch? (medium)
  • How do you ensure that all branch employees are trained and up-to-date with product knowledge? (medium)
  • Describe a time when you had to meet strict sales targets. How did you achieve them? (medium)
  • How do you handle conflicts within a team of branch employees? (medium)
  • What are the key metrics you would use to measure the performance of a branch? (advanced)
  • Can you explain the process of loan approval in a branch banking setting? (medium)
  • How do you handle customer complaints about service quality at the branch? (medium)
  • What steps would you take to attract new customers to the branch? (medium)
  • Can you discuss a time when you had to implement a new process or procedure at the branch? (medium)
  • How do you ensure that all branch transactions are accurate and error-free? (basic)
  • Describe a time when you had to deal with a difficult colleague at the branch. How did you handle the situation? (medium)

Closing Remark

As you explore job opportunities in branch banking in India, remember to showcase your skills, experience, and passion for the industry during interviews. By preparing thoroughly and applying confidently, you can set yourself on a path to a successful career in branch banking. Good luck with your job search!

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