BLS International - Integration Manager - Payment Gateway

The ideal candidate for this role will act as the key point of contact between the internal teams (engineering, product, compliance) and external service providers to ensure smooth integration and ongoing relationships. You will be responsible for liaising between internal teams and external vendors, ensuring clear communication and project delivery. Collaboration with developers, QA, and product managers will be essential to meet requirements and timelines. Tracking integration progress, resolving roadblocks, and escalating issues when necessary will also be part of your responsibilities. Compliance with regulatory standards and data security policies across integrations is crucial, as well as monitoring performance and service level agreements post-integration and managing ongoing vendor relationships. Maintaining up-to-date records of vendor contracts, technical specs, credentials, and compliance documents will be essential. Additionally, researching and evaluating new vendor solutions to support business needs will be part of your role. Skills and qualifications required for this position include a Bachelor's degree in Computer Science, Information Systems, Business, or a related field. Familiarity with SMS delivery mechanisms, sender ID regulations, and telecom APIs is necessary. Excellent project coordination and vendor management skills are essential, along with the ability to understand API documentation and collaborate with technical teams on integrations. Strong communication skills (verbal and written) are required for effective stakeholder management. An analytical mindset with attention to detail and problem-solving abilities is crucial. Exposure to telecom/SMS aggregators like Twilio, Sinch, Kaleyra, or Route Mobile is preferred, as well as familiarity with compliance standards such as PCI DSS, GDPR, and regional telecom regulations. Possessing a PMP or similar certification would be considered a plus for this role.,