Birbal Relationship Manager (BRM)

(A) Birbal Relationship Manager (BRM) Job Description:

• We are looking for an outgoing Birbal Relationship Manager (BRM) to foster strong relationships with our clients.

• The (BRM) Birbal Relationship Manager's responsibilities also include seeking out new business opportunities, providing clients with knowledgable advice, guiding their choices, promptly resolving complaints and ensuring client satisfaction.

• To be successful as a Birbal Relationship Manager (BRM) you should be able to build positive, long-term relationships and support clients in the decision-making process by identifying solutions that most closely meet their needs.

(B) Birbal Relationship Manager (BRM) Responsibilities:

• Maintaining a deep knowledge of company products and services.

• Building and maintaining strong relationships with prospective and existing clients.

• Researching and pursuing new business opportunities.

• Identifying clients' needs and requirements and proposing suitable solutions.

• Providing clients with comprehensive product or service consultations and guiding their decision-making process.

• Upselling and cross-selling products or services to clients.

• Resolving complaints and issues efficiently and in a timely manner.

• Meeting sales or revenue targets.

• Ensuring client satisfaction.

(C) Birbal Relationship Manager (BRM) Requirements:

• Applicable to both freshers and experienced.

• Degree in management, marketing, communication, or a similar field is preferred.

• Experience as a relationship manager, in customer service, or a similar role is preferred.

• Ability to build and maintain strong client and business relationships.

• Proficiency in Microsoft Office and Birbal CRM Softwares.

• Excellent communication and interpersonal skills.

• Good conflict resolution and problem-solving skills.

• Leadership and team management skills.

• Customer-oriented.

Job Types: Full-time, Part-time, Permanent, Fresher, Internship, Contractual / Temporary, Freelance, Volunteer
Contract length: 600 months

Pay: ₹8,732.17 - ₹40,074.16 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Flexible schedule
• Food provided
• Health insurance
• Internet reimbursement
• Leave encashment
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund
• Work from home

Ability to commute/relocate:

• Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)
• Direct sales: 1 year (Preferred)
• B2B sales: 1 year (Preferred)

Language:

• English (Preferred)