946 Beverage Jobs

SUMMARY Bartender Job Description As a Bartender in the hotel industry, you will be responsible for providing courteous and professional beverage service to guests. Your role will involve preparing and serving a variety of cocktails, wines, beers, mocktails, and other beverages, maintaining a clean and organized bar area, and ensuring compliance with legal regulations and hotel standards. Responsibilities: Prepare and serve a diverse range of cocktails, wines, beers, mocktails, and other beverages. Deliver friendly and professional service to guests at the bar and lounge areas. Take beverage orders directly or through waitstaff and process them promptly. Utilize POS (Point-of-Sale) systems for billing and cash handling. Maintain a clean and organized bar counter and back bar area. Monitor guest alcohol consumption and adhere to responsible service practices. Manage stock levels, prepare requisitions, and restock bar supplies. Create a welcoming atmosphere and engage with guests to recommend drinks or answer questions. Follow hygiene, sanitation, and safety protocols in all tasks. Assist in bar setup and closing duties, including inventory and cleaning. Requirements Requirements: High school diploma or equivalent Diploma or certification in Bartending, Mixology, or Hospitality preferred 1 2 years of experience as a bartender in a hotel, restaurant, or bar Good knowledge of cocktails, spirits, wines, and drink mixing techniques Excellent communication and customer service skills Well-groomed appearance and professional behavior Ability to work under pressure in a fast-paced environment Familiarity with local alcohol laws and responsible serving practices Basic math and cash handling skills

Key Responsibilities: Own and manage end-to-end Primary transportation across assigned regions from respective Beverages Plant, ensuring timely and cost-effective deliveries. Plan, allocate, and monitor daily dispatches from Plant locations to warehouses, distributors, and depots. Manage vendor relationships with transporters and 3PLs; monitor SLAs, vehicle turnaround time, and freight costs. Ensure adherence to route plans, TATs, and vehicle utilization metrics. Implement and monitor digital tracking systems for live visibility and performance management. Coordinate with Plant Manufacturing Team and warehouse teams to align dispatch priorities and service levels. Drive cost optimization through route planning, reverse logistics, and transport mode efficiency. Ensure compliance with safety, statutory, and EHS guidelines in transportation operations. Key Skills & Competencies: Strong knowledge of Primary Logistics from Beverages, FMCG plant and last-mile distribution. Analytical ability and route optimization Vendor negotiation and SLA management Tech-savvy with TMS (Transport Management System) experience Problem-solving and cross-functional collaboration Experience & Qualifications: 6–10 years of experience in transportation/logistics, preferably in FMCG Graduate/Postgraduate in Supply Chain, Logistics, or Operations

Key Responsibilities: Responsible for engaging with the Transportation Team and the Plant team for planning of FG movement. Own the inventory health across the Plant, warehouses and depots in the region. Ensure optimal stock levels – prevent both overstocking and stockouts from the Plant Conduct regular inventory reconciliations, stock audits, and cycle counts. Analyze stock movement trends, ageing inventory, and suggest liquidation actions. Collaborate with demand planning and procurement teams to align stock availability with business requirements. Maintain inventory accuracy in WMS/SAP and ensure compliance with FIFO/FEFO principles. Monitor damages, pilferage, expiry, and ensure corrective actions. Lead periodic MIS reporting on inventory KPIs: fill rate, inventory turns, DOH, etc. Key Skills & Competencies: Deep understanding of FMCG inventory management principles Data analysis, forecasting, and planning ERP/WMS knowledge (e.g., SAP, Oracle) Strong organizational and auditing skills Cross-functional coordination Experience & Qualifications: 5–8 years of experience in inventory management, preferably in Beverages Category- FMCG or consumer goods Graduate/Postgraduate in Supply Chain, Logistics, or Commerce

The Westin Gurgaon New Delhi is currently looking for Guest Service Experts to join our Food and Beverage & Culinary team on a Full-Time basis. As a Guest Service Expert, your role goes beyond simply serving food to our guests; it is about creating a memorable and unique dining experience. Your responsibilities will include setting tables, liaising with the kitchen staff, interacting with guests, and maintaining cleanliness in work areas. Your goal is to ensure that every guest transaction feels like an integral part of their overall dining experience. To succeed in this role, it is essential to prioritize creating a safe work environment, adhering to company policies and procedures, maintaining quality standards, and presenting yourself in a professional manner at all times. As a Guest Service Expert, you will be required to be physically active, manage menus effectively, and engage in hands-on tasks such as lifting and carrying objects. Your attention to detail and willingness to perform all job duties to the best of your ability are crucial to providing exceptional service to our guests and contributing to the success of our business. Qualifications: - Education: High school diploma or G.E.D. equivalent. - Related Work Experience: Less than 1 year of relevant work experience. - Supervisory Experience: No supervisory experience required. - License or Certification: None Marriott International is an equal opportunity employer that values and celebrates the diverse backgrounds of our associates. We are committed to creating an inclusive environment where every individual is respected and provided with equal opportunities for growth and success. At The Westin, we are dedicated to empowering our guests to prioritize their well-being, especially while traveling. We strive to be a leading wellness brand in the hospitality industry by offering unique programming and experiences to enhance our guests" overall well-being. To achieve this mission, we are seeking passionate and engaged associates who embody the values of our brand. If you are someone who is active, optimistic, adventurous, and committed to your own well-being, you are the ideal candidate to join our global team at The Westin Gurgaon New Delhi. Embrace the opportunity to do your best work, fulfill your purpose, and become the best version of yourself with us.,

Job description 1. Supervise the functions of the department employees, facilities smooth operations on a daily basis. 2. Ensures clean & safe work environment for team & Customers. 3. 80% time in customers area: ordering, processing sales &managing customer concerns. 4. To maintain staff discipline and to ensure their grooming and appearance is as per desired specification. 5. To conduct daily lineups/briefings with all staff and update them about any special events/promotions and targets for the day. 6. Assign the respective sections to the staff in each shift. 7. Takes customer feedback Be conversant with all items on the menu and emphasize on up selling. 8. Attend to all guest queries promptly in a professional manner to ensure 100 % guest satisfaction 9. Maintain inventories of supply items, all crockery, cutlery & glassware and generally assist the outlet manager to minimize costs, spoilages and breakages. 10. To maintain a high standard of personal appearance and hygiene at all times. 11. Ensure minimal integrity issues at the outlets 12. To give the feedback of guest/staff to Restaurant Manager/Assistant Restaurant Manager on a regular basis.

SUMMARY Job Title: Cook Location: Oman Key Responsibilities: Prepare and serve traditional breakfast items and fast-food meals Cook pizzas and parathas with attention to taste and presentation Make a range of hot and cold beverages such as juices, tea, and coffee Maintain cleanliness and hygiene in the kitchen and service areas Requirements Requirements: Minimum of 1 year of experience as a cook in Coffee shop Basic English communication skills Hands-on experience in cooking, serving, and maintaining kitchen cleanliness Ability to prepare traditional breakfast dishes, fast food items, pizzas, and parathas Skilled in preparing a variety of beverages including juices, tea, and coffee Prior cooking experience preferred (years of experience not mandatory) Benefits Salary : 150 OMR Benefits : Food, accommodation, transportation, and medical coverage provided Contract : 2-year job contract

JOB DESCRIPTION 1, PURPOSE OF THE JOB: Job Context: - Drive Sales Volume and revenue growth profitably by leveraging the growth opportunities, coaching the Frontline team and managing DBRs effectively 2, DETAILS OF THE JOB: Job Role/ Title: Area Sales Manager Level: M03/M04 Business Unit: Any Function: Sales Country: India Work Location: Any Reporting Manager: HOS/ SM Manager’s Manager: MUGM Matrix Manager: Team Size: 8-10 No. of Direct Reportees: 8-10 CEs 3, KEY ACCOUNTABILITIES: Accountabilities Scope of work Sales Volume Deliver the sales volume target by developing market in the assigned territory as per Annual Operating Plan Add new outlets which should contribute to achieving annual volume/value targets Market Execution Drive sales volumes of FMO (Focus of the Month) products and increase the Unique SKU count in the outlet and ensure Product range availability Drive Cooler / rack productivity by planning deployments/redeployments of resources based on Cooler/Rack governance protocols Required to closely work with relevant stakeholders for aligning the stock requirement as per the plan in the Region Market Knowledge Track competitor activity on a continuous basis and take action to counter competitor strategies in order to increase market share Distributor Management Regularly monitor the stock levels at the distributors and ensure availability of stock Identify and trouble shoot issues by conducting periodic visits Cost Control Adherence to all processes by ensuring that there are no pending claims/ settlements with internal and external partners Development of team Understands the business issues and support the team to resolve in a timely manner. Monitor and train the CEs, provide support and coach the team on driving the business objectives. Identify the key talents, help them nurture and enhance capability to take up more responsibilities. Monitor progress against the plan in the Weekly Commitment Meetings and Monthly planning meetings. New Initiatives Identify key issues and working on driving innovation and leverage technology in order to achieve business objectives 4, KEY INTERFACES External Interfaces Internal Interfaces Distributors, retailers, key accounts HOS, MUGM, COO, Marketing, BD, MEM, Commercial 5, EDUCATION & EXPERIENCE Indicate the education level, previous experience, specific knowledge, skills and abilities required to meet minimum requirements for this Job.. Education Qualification (Highest) with Target Institute(s) Full-time MBA from a reputed Management Institute Desired Certifications: Experience Range: Minimum 5-7 years of Sales, preferable from FMCG industry Desirable experience: Experience in Beverages Industry would be an added advantage. 6, SKILLS REQUIRED: Skills Description Proficiency Level (General Awareness; Working Knowledge; Functional Expert, Mastery) Functional Skills - Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization - Proven ability to drive the sales process from plan to close - Strong business sense and industry expertise - Successful experience in consistently meeting or exceeding targets Functional Expert Behavioral Skills - Good Interpersonal Skill - Good Communication Skill Expert - General Awareness: Knows the fundamental or general understanding of concepts. - Working Knowledge: Has broad job knowledge; knows and applies the full range of concepts and practices. Has broad / working knowledge of the subject. Candidate should use these concepts in day to day practices. - Functional Expert: Candidate is certified functional expert with strong knowledge on concepts. - Mastery: Candidate is subject matter expert and has command over the subject/ concepts.

SUMMARY Banquet Supervisor As a Banquet Supervisor, you will be responsible for overseeing the setup, service, and breakdown of various banquet events, ensuring that guests receive top-quality service according to the hotel’s standards. You will lead the banquet service team, coordinate activities from setup to breakdown, and maintain high levels of guest satisfaction. Responsibilities: Oversee and coordinate all banquet event activities from setup to breakdown. Lead the banquet service team, assigning tasks and monitoring performance. Ensure that tables, linens, service stations, buffet lines, and equipment are properly arranged. Communicate effectively with the kitchen, bar, and event planners to ensure seamless service. Greet and interact with clients/guests to handle any requests or concerns during the event. Monitor food and beverage service, ensuring high levels of guest satisfaction. Ensure compliance with health, hygiene, and safety standards. Assist in training new banquet staff on service techniques and etiquette. Maintain detailed records of inventory, breakages, and post-event feedback. Assist with scheduling, timekeeping, and reporting to the Banquet Manager. Requirements Diploma or degree in Hospitality, Hotel Management, or a related field. 2+ years of experience in banquets or F&B operations (with 1+ year in a supervisory role preferred). Strong leadership and team management abilities. Excellent guest service and communication skills. Knowledge of event setups, service styles, and banquet protocols. Detail-oriented, well-organized, and able to multitask under pressure. Proficiency in MS Office and hotel software (PMS/F&B systems) is a plus. Physically fit able to stand long hours and assist with setup/tear-down when needed.

Lodha Group is looking for Restaurant Manager to join our dynamic team and embark on a rewarding career journey Manage staff schedules and ensure that all staff are trained and providing excellent customer service Order and manage inventory, including food, drinks, and supplies Ensure that all health and safety standards are followed, including food safety regulations Maintain financial records and budgets, including managing cash flow and payroll Develop and implement marketing strategies to increase customer traffic and sales Address customer complaints and concerns in a timely and professional manner Collaborate with the owner and other managers to develop and implement long-term goals for the restaurant Hire and train staff members. Ensure that health and safety protocols are adhered to. Keep a meticulous record of income and expenses. Order ingredients in the correct quantities for the kitchen staff. Communicate with customers to receive feedback and manage complaints. Open and close the restaurant on time.

SUMMARY Part-Time Weekend Job Join Leading Food & Beverage Industry Team in Chennai Job Role: Weekend Supporting Staff Company: Food & Beverage Industry Location: Chennai Work Locations: T. Nagar Nungambakkam Vadapalani Velachery Thuraipakkam Marina Mall (Egattur) Shift Timing: 11:00 AM 8:00 PM Work Days: Saturday and Sunday Estimated Monthly Earnings: 5,000 7,000 Work 9 hours and earn extra income every weekend Key Responsibilities: Support kitchen and floor staff Serve starters, beverages, and non-vegetarian items (including chicken) Maintain cleanliness in service and dining areas Ensure smooth dining operations Requirements: No prior experience required (orientation provided) Must be energetic, disciplined, and customer-friendly Comfortable handling non-vegetarian food Age 18+ and available on both days What We Offer: Quick payouts Flexible part-time weekend shifts Work experience with a leading restaurant brand Apply Now Turn your weekends into an earning opportunity!

OrganizationGrand Hyatt Kochi Summary You will be responsible for the efficient running of the division in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations The Director of Food and Beverage is responsible to function as the Business Manager and a Marketing Specialist for the Food and Beverage Department, to ensure that all the outlets and banquets operate successfully, in accordance with the standard of the hotel and are individually profitable Qualifications Ideally holds a university degree or diploma in Hospitality or Tourism Management A minimum of 2 years of work experience as Director of Food & Beverage or Assistant Director of Food & Beverage in a large property is required Strong operational, administrative, and interpersonal skills are essential

Our Hotel Brown's Hotel, part of the Rocco Forte Hotels group, is London's first hotel, opening in 1832 on Albemarle Street With a rich history, it has become a prestigious landmark, welcoming distinguished guests Located in the heart of Mayfair, it offers easy access to Bond Streets luxury boutiques, Dover Street Market, The Royal Academy of Arts, and independent galleries Brown's embodies Rocco Forte Hotels' philosophy of blending local character with world-class hospitality Rocco Forte Hotels are a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests Your Key Responsibilities We are seeking a dynamic and experienced Director of Food and Beverage to lead and implement innovative strategies that position our hotel as a world class destination for exceptional dining experiences The ideal candidate will bring a passion for hospitality, strong leadership, and a proven track record in food and beverage operations, driving excellence in service, quality, and profitability across all outlets As a valued part of the Forte family, you will: Develop and implement strategic plans to elevate the Food and Beverage offerings and enhance the guest experience Maximize revenue and profitability in line with budgeted guidelines Lead the team to consistently meet and exceed key performance metrics Drive the hotels reputation and market presence Lead and inspire a team of managers and staff across our outlets Collaborate with the Hotel Manager to meet and exceed business goals Stay abreast of industry trends and competitor offerings to ensure a competitive edge in the market Who We Are Looking For We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests We are looking for team members who bring: Proven leadership in Food & Beverage & Management with experience in owning departmental P&L Emotional intelligence and team-building skills High personal and professional standards Excellent communication skills with colleagues, guests and management team Thorough practical knowledge of global service standards, the department, individual roles and responsibilities Confidence to lead, encourage, motivate and guide the team to exceed expectations Why join us at Rocco Forte Hotels Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry Working With Us Provides Access To The Following Perks Discounted rates across our collection of iconic hotels ?25/?30 per night 50% discount on Food and Beverage, 25% discount on Spa Treatments & 20% discount on Health Spa products Extensive learning and development opportunities Meals on duty Social activities and events Recognition programs & Annual awards Gym Membership Discounts Enhanced Maternity & Paternity Pay Pension Scheme Season Ticket Loan / Cycle to Work Scheme Employee Assistance Programme Ready to take your next step in your career Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another

As an Assistant Manager of Events at Le Mridien Mahabaleshwar Resort & Spa, you will be responsible for leading the banquet staff and actively participating in the execution of events to ensure they meet the required standards. Your role will involve developing and directing the team to deliver consistent and high-quality service, communicating performance expectations, and providing training to staff on processes. You will also oversee the management of financial and administrative duties to ensure smooth operations. Your core work activities will include managing departmental operations and inventories, conducting monthly meetings with banquet captains and employees, maintaining sanitation levels, enforcing standards and procedures, ordering department supplies, controlling liquor costs, scheduling banquet service staff, and maximizing customer satisfaction. You will also be expected to attend meetings, lead shifts, enhance your knowledge of food and wine pairings, and ensure exceptional customer service by interacting with guests, handling complaints, and empowering employees to deliver excellent service. In terms of human resources activities, you will be involved in interviewing and hiring banquet captains and employees, conducting orientation programs for new hires, providing feedback to employees on their service behaviors, reviewing guest satisfaction results, participating in corrective action plans, and ensuring staff are trained in safety procedures. At Le Mridien, we value diversity and inclusivity in our workforce, fostering a people-first culture that embraces non-discrimination on any protected basis. If you are a curious and creative individual who appreciates connecting with guests and creating memorable experiences, we invite you to explore career opportunities with Le Mridien and become part of our team that is dedicated to providing authentic, chic, and memorable service experiences to our guests. Join us in celebrating the spirit of glamorous travel and savouring the good life, and be a part of a global team where you can do your best work and become the best version of yourself.,

You will be responsible for welcoming and greeting guests in a warm and friendly manner to create a pleasant dining atmosphere. Your main duties will include accurately recording food and beverage orders, entering them into the POS system, and serving guests in a timely and professional manner. It will be your responsibility to provide recommendations on menu items and specials, respond to guest inquiries and concerns promptly, and ensure guest satisfaction by resolving issues effectively. Collaboration with kitchen and bar staff is essential to ensure efficient and smooth service. As a Restaurant Captain and Server, you will also supervise and train junior staff members, offering guidance and support to maintain high standards of service. To excel in this role, you must have 1-2 years of proven experience as a Restaurant Captain and Server in a high-volume restaurant. Your knowledge of food and beverage preparation and presentation techniques should be excellent. Strong leadership skills are crucial to manage and motivate your team effectively. Exceptional communication and interpersonal skills will enable you to interact with guests and colleagues efficiently. Handling multiple tables and prioritizing tasks effectively are essential skills for this position. Your attention to detail and organizational abilities will contribute to the overall success of the restaurant. Flexibility is key, as you will be required to work flexible hours, including weekends and holidays. In return, you can expect a competitive salary based on experience and performance, with opportunities for advancement and career growth within a fast-paced and dynamic organization. The flexible work schedule will accommodate your personal needs and commitments. Employee discounts on food and beverages at the restaurant, along with comprehensive training and development programs, will further enhance your skills and expertise in the hospitality industry. This is a full-time position with a rotational shift schedule, and the work location is in person.,

We are looking for a highly skilled and experienced professional to lead our R&D team in the food and beverages industry. The ideal candidate will have a strong background in research and development, with a focus on the food and beverages sector. Roles and Responsibility Develop and implement new product development strategies to drive business growth. Lead cross-functional teams to design and develop innovative products that meet customer needs. Conduct market research and analyze consumer trends to identify opportunities for innovation. Collaborate with suppliers and vendors to source high-quality ingredients and materials. Manage and optimize laboratory operations for efficient and safe product testing and development. Ensure compliance with regulatory requirements and industry standards. Job Requirements Proven experience in leading R&D teams in the food and beverages industry. Strong knowledge of food technology, nutrition, and culinary science. Excellent leadership and communication skills. Ability to work collaboratively with cross-functional teams. Strong analytical and problem-solving skills. Experience with project management tools and software.

We are looking for a skilled Waiter/Waitress to join our team at Bulls and Bears Bistro, located in the IT Services & Consulting industry. The ideal candidate will have 1-6 years of experience. Roles and Responsibility Provide excellent customer service and ensure customer satisfaction. Manage tables, take orders, and serve food and beverages. Maintain a clean and organized workspace. Handle cash and credit transactions accurately. Work effectively as part of a team to achieve sales goals. Ensure compliance with health and safety regulations. Job Requirements Ability to work well under pressure and manage multiple tasks simultaneously. Excellent communication and interpersonal skills. Strong attention to detail and ability to maintain accuracy. Ability to lift heavy objects and stand for long periods. Familiarity with point-of-sale systems and inventory management software. Ability to work flexible hours, including evenings and weekends.

Jubilant Foodworks Limited is looking for Assistant Restaurant Manager|GE2|71136 to join our dynamic team and embark on a rewarding career journey Manage staff schedules and ensure that all staff are trained and providing excellent customer service Order and manage inventory, including food, drinks, and supplies Ensure that all health and safety standards are followed, including food safety regulations Maintain financial records and budgets, including managing cash flow and payroll Develop and implement marketing strategies to increase customer traffic and sales Address customer complaints and concerns in a timely and professional manner Collaborate with the owner and other managers to develop and implement long-term goals for the restaurant Hire and train staff members. Ensure that health and safety protocols are adhered to. Keep a meticulous record of income and expenses. Order ingredients in the correct quantities for the kitchen staff. Communicate with customers to receive feedback and manage complaints. Open and close the restaurant on time.

Hotel Paramos Inn is looking for Restaurant Supervisor to join our dynamic team and embark on a rewarding career journey Oversee daily operations of the restaurant, ensuring smooth workflow and efficiency. Manage and train restaurant staff, providing guidance and support. Monitor service quality and address customer concerns. Ensure compliance with health and safety regulations. Collaborate with the kitchen team to ensure timely food delivery. Monitor inventory levels and assist with ordering supplies. Prepare and present reports on restaurant performance to management. Participate in marketing and promotional activities to attract customers.

Hotel Paramos Inn is looking for Restaurant Manager to join our dynamic team and embark on a rewarding career journey Manage staff schedules and ensure that all staff are trained and providing excellent customer service Order and manage inventory, including food, drinks, and supplies Ensure that all health and safety standards are followed, including food safety regulations Maintain financial records and budgets, including managing cash flow and payroll Develop and implement marketing strategies to increase customer traffic and sales Address customer complaints and concerns in a timely and professional manner Collaborate with the owner and other managers to develop and implement long-term goals for the restaurant Hire and train staff members. Ensure that health and safety protocols are adhered to. Keep a meticulous record of income and expenses. Order ingredients in the correct quantities for the kitchen staff. Communicate with customers to receive feedback and manage complaints. Open and close the restaurant on time.

Hotel Paramos Inn is looking for Hotel Manager to join our dynamic team and embark on a rewarding career journey Oversee daily operations of the hotel, ensuring smooth workflow and efficiency. Manage staff, including recruitment, training, and performance evaluation. Develop and implement hotel policies and procedures. Monitor financial performance and prepare budgets and reports. Ensure high levels of customer satisfaction and address guest concerns. Collaborate with other departments to ensure seamless service delivery. Stay updated on industry trends and implement best practices. Participate in marketing and promotional activities to attract guests.

TatSaraasa Resort & Spa is looking for Steward / GSA to join our dynamic team and embark on a rewarding career journey Customer Service:Welcome and greet guests in a friendly and professional manner Assist guests in finding suitable seating arrangements and present menus Table Service:Take food and beverage orders accurately and efficiently Serve food and beverages to guests in accordance with established service standards Cleanliness and Hygiene:Set up dining areas, including cleaning and arranging tables, chairs, and table settings Maintain cleanliness in the dining area, ensuring a neat and organized appearance Communication:Communicate effectively with kitchen staff to ensure accurate and timely order delivery Address guest inquiries, concerns, and special requests promptly and courteously Team Collaboration:Collaborate with kitchen and other restaurant staff to ensure smooth operations Assist in restocking and replenishing dining and service areas Adherence to Policies:Follow established health and safety guidelines, including food safety and sanitation practices Adhere to company policies and procedures regarding service standards and conduct

TatSaraasa Resort & Spa is looking for GRE (Guest Relation Executive) to join our dynamic team and embark on a rewarding career journey Guest Assistance: Welcome guests, provide information, and assist with their needs and requests This may include check-in/check-out procedures, room allocation, luggage handling, and escorting guests to their accommodations Customer Service: Deliver excellent customer service by promptly and professionally addressing guest inquiries, concerns, and complaints Handle difficult situations with tact and diplomacy to ensure guest satisfaction Communication: Maintain clear and effective communication with guests, both in person and through various channels such as telephone, email, and social media Provide accurate and helpful information about facilities, services, and local attractions Problem Resolution: Proactively identify and resolve guest issues and complaints in a timely and efficient manner Collaborate with relevant departments or individuals to address and resolve any service-related problems Guest Feedback: Collect and analyze guest feedback to identify areas for improvement Take appropriate action to enhance the guest experience based on feedback received Relationship Building: Foster positive relationships with guests, ensuring their loyalty and satisfaction Anticipate and fulfill guest needs to create a personalized and memorable experience Coordination: Collaborate with various departments, such as housekeeping, food and beverage, and maintenance, to ensure smooth guest experiences Coordinate special requests, such as room setups, amenities, and event arrangements Administrative Tasks: Perform administrative duties related to guest relations, such as maintaining guest records, updating databases, preparing reports, and processing guest requests or reservations Crisis Management: Handle emergency situations and guest complaints effectively, remaining calm and composed under pressure Follow established procedures and protocols to ensure the safety and well-being of guests Product Knowledge: Stay updated on the features, amenities, and services offered by the organization Possess a thorough understanding of local attractions, transportation options, and other relevant information to assist guests effecti

SUMMARY F&B Trainee We are seeking an enthusiastic F&B Trainee to join our Food & Beverage department and support various service-related tasks in restaurants, banquets, room service, and bars. This role is ideal for individuals who are new to the industry or are pursuing hospitality education, as it offers on-the-job training and professional development in guest service and F&B operations. Responsibilities Assisting in serving food and beverages in various dining areas Learning proper table setup, food presentation, and guest interaction standards Greeting guests warmly and providing support during their dining experience Clearing and resetting tables quickly and professionally Assisting with taking orders, relaying them to the kitchen, and delivering items to guests Maintaining cleanliness and hygiene of workstations, utensils, and service areas Supporting senior waitstaff or supervisors during peak operations and events Learning the basics of menu knowledge, service etiquette, and upselling techniques Assisting in inventory checks, restocking supplies, and setting up service areas Following hotel policies, grooming standards, and health & safety procedures Requirements Strong interest in F&B service and a career in the hotel industry Excellent communication skills and a welcoming attitude Gender: Female Good personal grooming and hygiene standards Basic knowledge of food and beverages (training will be provided) Physically fit and able to stand for extended periods Flexible and eager to learn in a fast-paced team environment

SUMMARY Bartender Job Description As a Bartender in the hotel industry, you will be responsible for providing courteous and professional beverage service to guests. Your role will involve preparing and serving a variety of cocktails, wines, beers, mocktails, and other beverages, maintaining a clean and organized bar area, and ensuring compliance with legal regulations and hotel standards. Responsibilities: Prepare and serve a diverse range of cocktails, wines, beers, mocktails, and other beverages. Deliver friendly and professional service to guests at the bar and lounge areas. Take beverage orders directly or through waitstaff and process them promptly. Utilize POS (Point-of-Sale) systems for billing and cash handling. Maintain a clean and organized bar counter and back bar area. Monitor guest alcohol consumption and adhere to responsible service practices. Manage stock levels, prepare requisitions, and restock bar supplies. Create a welcoming atmosphere and engage with guests to recommend drinks or answer questions. Follow hygiene, sanitation, and safety protocols in all tasks. Assist in bar setup and closing duties, including inventory and cleaning. Requirements High school diploma or equivalent Diploma or certification in Bartending, Mixology, or Hospitality preferred 1 2 years of experience as a bartender in a hotel, restaurant, or bar Good knowledge of cocktails, spirits, wines, and drink mixing techniques Excellent communication and customer service skills Well-groomed appearance and professional behavior Ability to work under pressure in a fast-paced environment Familiarity with local alcohol laws and responsible serving practices Basic math and cash handling skills

What this job involves Site Operations Create a comfortable, welcoming and hospitable experience for employees and their guests. Provide access passes to employees and visitors in accordance with process. Handle internal & external calls and correspondence. Conduct regular floor walks to ensure that the required standards are maintained, actioning any requirements promptly. Anticipate client needs through observation to create memorable experiences. Identify and respond to workplace risks in accordance with set process. Complete building/ campus knowledge Customer Service Foster a sense of community and create happiness at work for our team, our client and their guests. Creating a welcoming environment for clients and visitors by providing an authentic, caring and timely service. Visitor Management Provide personable and efficient visitor registration services. Ensure regulatory compliance in managing visitor access through clients Visitor Management Systems (VMS) Enhance safety and security of our clients facility by management of visitor movement. Execute emergency response plan to ensure safety of clients and visitors when necessary. Candidate Specification Experience Relevant customer service experience in Hotels, Hospitality or Corporate sector. Qualifications in hospitality or business are an advantage. Task Skills Proficiency with Microsoft Word, Excel and PowerPoint. Good command of verbal and written English. Personal Skills High level of communication and interpersonal skills. Ability to meet tight schedules and deliver high quality of work. Enthusiastic and energetic, representing the face of the organization to clients and their visitors.