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1.0 - 5.0 years
2 - 3 Lacs
Hyderabad
Work from Office
About Us: M/s Kumar Rajiv & Co is a 37-year-old Chartered Accountancy firm with a PAN India presence, specializing in Audit and Assurance, Finance, and Management Consultancy. We're a Peer Reviewed firm from ICAI and ISO 9001:2015 certified, serving a diverse portfolio of clients including prominent corporates, Government PSUs, and banks. Job Description: - Manage junior workforce across Hyderabad cities - Lead teams and conduct basic audit work at bank branches at Hyderabad - Occasional travel to Branches in Hyderabad cities as required Work Requirements: - 2+ years of work experience - Good communication skills - Experience in managing junior workforce/team leading and conducting audit work at bank branches Contact: Mobile: 8851693225 Email: hr@cakrc.com If you're interested in applying or have questions, feel free to reach out to the contact details provided!
Posted 3 weeks ago
1.0 - 5.0 years
2 - 3 Lacs
Bengaluru
Work from Office
About Us: M/s Kumar Rajiv & Co is a 37-year-old Chartered Accountancy firm with a PAN India presence, specializing in Audit and Assurance, Finance, and Management Consultancy. We're a Peer Reviewed firm from ICAI and ISO 9001:2015 certified, serving a diverse portfolio of clients including prominent corporates, Government PSUs, and banks. Job Description: - Manage junior workforce across Bangalore cities - Lead teams and conduct basic audit work at bank branches at Bangalore - Occasional travel to Branches in Bangalore cities as required Work Requirements: - 2+ years of work experience - Good communication skills - Experience in managing junior workforce/team leading and conducting audit work at bank branches Contact: Mobile: 8851693225 Email: hr@cakrc.com If you're interested in applying or have questions, feel free to reach out to the contact details provided!
Posted 3 weeks ago
1.0 - 2.0 years
5 - 6 Lacs
Pune
Work from Office
Experience Required: Minimum 1 Year in International Voice Support Process Type: Voice –International Only Graduates CTC Up to 5.75 LPA+ Variables Location Pune(Hinjewadi) Immediate Joiners Only Shifts: 24*7 Shifts 2 Way Cab Contact 8769866443 Neha
Posted 3 weeks ago
0.0 - 5.0 years
2 - 4 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Requirements for International Voice Process: *Excellent Communication Skills *5 Days Working *Rotational Shift *HSC- 6 Month Experience Required *Graduate - Fresher/Experienced * Immediate Joiners Call HR Krapanshi 9111762733 Required Candidate profile Excellent verbal and written communication *HSC - 6 month experience required *Graduate - Fresher/Experienced *BPO/BFSI Experience preferred Looking for immediate joiners
Posted 3 weeks ago
0.0 - 4.0 years
0 - 3 Lacs
Thane, Navi Mumbai, Goregaon
Work from Office
**Hiring for Multiple Processes Immediate Joiners!** Hello Job Seekers, Were back with exciting opportunities! **Openings for:** Travel Process Customer Service Chat/Blended Process Medical/Healthcare Billing Banking Process/Bank Payroll **Requirements:** HSC/Graduate Freshers & Experienced both can apply Excellent English Communication Skills Willing to work 24x7 shifts (2 rotational offs) **Salary:** Up to 42K + Incentives **Job Locations:** Thane / Navi Mumbai / Mumbai **Perks:** Easy selection process Immediate joining Walk-in or Virtual interviews available Apply Now & Grab the Opportunity! Interested Candidates share resume on pallav@careerguideline.com OR Contact Hr Pallav 72768 25565 If you have any references your friends, colleague or family share their profile or number as well Happy job hunting!!!
Posted 3 weeks ago
0.0 - 1.0 years
1 - 2 Lacs
Hyderabad, Bengaluru
Work from Office
It is an Outbound Collections process Keep track of assigned accounts to identify outstanding debts. Plan course of action to recover outstanding payments Contact debtors to inquire of their payment status. Ability to handle a pressures over a call. Required Candidate profile Any Degree 2021 to 2025 Immediate joiner preferred willing to tele collection activities good communication preferred Kannada & Telugu is Mandatory Contact HR : Preethi 7483034114 Perks and benefits ESI, PF and incentive available
Posted 3 weeks ago
0.0 - 5.0 years
3 - 7 Lacs
Noida, Gurugram
Work from Office
Hiring for US and UK Brands need excellent communication skills UG/Grad with experience and freshers eligible salary upto 8.5 LPA/unlimited performance based incentives 5 days working/2 days offs loc ; Gurgaon/Noida MOB - Deepankar - 9355699932
Posted 3 weeks ago
1.0 - 4.0 years
3 - 5 Lacs
Gurugram
Work from Office
Hiring for Premium Blended Process related to Banking Gurgaon location Any grad./ undergrad. with 1 year any customer service exp. can apply Salary- 31K to 40K in hand 5 days working 2 roster off Night shifts Both side cabs Anjali : 9354911705 Required Candidate profile Candidate must have excellent spoken & written communication skills Candidate must be an immediate joiner Candidate must be comfortable working in any shifts from office Face 2 Face Interviews only Perks and benefits Bonus MIV : 2500-6000/- Incentives Both side cab
Posted 3 weeks ago
2.0 - 7.0 years
2 - 7 Lacs
Greater Noida
Work from Office
Hiring for: Back Office (Non-Voice) roles for an international client Full-time positions Requirements: Candidates must have experience in Banking and Financial Services (mandatory) Openings available for Freshers , Senior Executives , SMEs , Team Leads , and above Educational Qualification: Graduate in any discipline Payment Processing: • Maintain a high level of accuracy in payment processing. Ensure the effectiveness of various modes of payment processing with appropriate controls.and execute the processing of Outward/Inward Payment Orders, verifying details for accuracy also Ensuring adherence to Service Level Agreements as per guidelines. Compliance and Internal Controls: Comply with internal control measures, operational procedures, and risk-free processes at all levels. Adhere to Service Level Agreements (SLAs) as per guidelines and meet job responsibilities within agreed TAT. Contribute to process enhancements and improvements for increased operational efficiency Operational Query Resolution: Address and resolve day-to-day operational queries from • Achieve timely resolution of customer and branch queries. branches, related to exchange transactions.
Posted 3 weeks ago
1.0 - 4.0 years
3 - 5 Lacs
Pune, Bengaluru
Work from Office
Process Type: Voice – International Qualification: Graduate (Mandatory) CTC: Up to 4 - 7 LPA Fixed + Allowances + Incentives Location: Bangalore (Electronic City) Shifts: 24/7 Rotational (US Shifts) Contact no. - HR NISCHAY +91 9875743585
Posted 3 weeks ago
1.0 - 6.0 years
4 - 6 Lacs
Pune, Bengaluru
Work from Office
Role: Sr. Process Executive – International Voice Exp: Min 1 Yr in International Voice Process Loc: Pune / Bangalore | WFO Shift: 24/7 US Shifts | Both Way Cab CTC: Up to 5.75 LPA + Incentives Joiners: Immediate Only Contact: HR Aman – 8306474104
Posted 3 weeks ago
0.0 - 3.0 years
8 - 12 Lacs
Thane
Work from Office
Profile Name- Back OfficeExecutive Scope of Function- This varies depending on the span of control & volumes (work content) across AREs that can be delivered by a person Hubs Serviced: 1-2 AREs Served: 1-25 Function Responsibilities- Ensure that assigned tasks are compliant with regulations and internal guidelines/processes/standard operating procedures. Tracking, matching, monitoring, controlling & settlement of FX, Commodity & Money Market transactions conducted by the front office. Provide MIS to the management on Treasury operations Revaluation of FX & MM transactions & accrued interest calculations Perform assigned tasks as per the global activity split Interfaces- ExternalBanks representatives, Statutory Auditors and Group companies InternalAccounts & Taxation Dept, RIC and other OpCo Representatives Competencies- Understanding of markets & products related to FX and commodities and Money Markets, various banking processes & understanding of regulatory aspects. Knowledge of relevant Accounting standards (impacting specific processes) for India and IFRS Proficiency in usage of Microsoft Office Suite products Ability to interact with diverse stakeholders & collaborate to drive results
Posted 3 weeks ago
2.0 - 7.0 years
3 - 3 Lacs
Noida
Work from Office
Hello Candidates, Join our team at Tech Mahindra!! We are hiring for Customer Support Associate for a Backend Process(EMAIL SUPPORT) . Roles and Responsibilities: Assist in banking processes, including back office support for financial transactions. Strong understanding of Banking Processes and Back Office Support. Ability to work independently with minimal supervision while maintaining high levels of accuracy. Eligibility: Male candidates only. Excellent English communication skills is required. Only Graduates can apply. Experienced candidates can apply. 5 days working with rotational shifts and off. Immediate joiners are required. Interested ones can contact HR Shreya- 9897146778 or can directly come for an walk-in interview at below mentioned address and mention " HR Shreya " on top of your resume. Address- A8 Knowledge Boulevard, 1st floor Tech Mahindra, Noida Sector 62, Beside IMS College. Nearest metro station - Noida Electronic City Interview Time - 10AM to 3PM(Monday to Saturday) Carry below list of documents while coming for interview. Hard copy of resume E-Aadhar card & Pan card All education documents All experience letters
Posted 3 weeks ago
0.0 - 5.0 years
2 - 5 Lacs
Gurugram
Work from Office
Hiring for voice / chat / blended process. 5 days working 2 offs Rotational shifts / offs Grad / UG EXP / Fresher Salary : 2.25 - 5.5 LPA Cabs available Call :Yashraj Anand: 9910986621 Riya : 9810963162 Kanchan : 9810359490 Amitesh Kumar 9810898521
Posted 3 weeks ago
0.0 - 5.0 years
2 - 5 Lacs
Gurugram
Work from Office
Hiring for International Bpo's for customer service and tech process. 5 day working 2 offs voice / chat / blended grad/Ug, EXP/ Fresher Cab & rotational shifts Call : Yash : 9910986621 Amitesh :9810898521 Riya :9810963162 Kanchan: 98103 59490 Required Candidate profile Candidate must have excellent written & spoken english communication skills. Candidate must be an immediate joiner. Candidate must be comfortable working in any shift. Face 2 Face interviews only. Perks and benefits Both side cabs Incentives 2500 MIV
Posted 3 weeks ago
1.0 - 2.0 years
2 - 2 Lacs
Hyderabad
Work from Office
Role & responsibilities: This is a full-time on-site role for a RAPC Executive at Baroda Global Shared Services Ltd. Collection of all relevant documents (as per checklist) sent through different channels i.e. Branch, DSA & DST. Ensure completion of documents. Follow-up for incomplete loan application and supporting papers. To maintain discrepancy record detailing the discrepancies. To ensure inward / login of file with date & sign in register maintained at RAPC and to maintain inward MIS. To ensure that all physical documents and reports are kept in respective file. Ensuring Up-front fee is being collected with file. Capturing of lead in LLPS System after receipt of all the documents and generate file number for each physical file. Initiation of vendor reports i.e. Legal Opinion Report, Valuation Report, and Contact Point Verification Report. Follow up for reports and other pending documents if any. Generating Credit Bureau Scores of each applicant. Ensure CERSAI search is done and report to be kept on record. Complete LLPS journey of the file up to Pre-Screen work step. To ensure that no information I data is left for entering into LLPS and also no document is left to be uploaded in LLPS before moving the file to next stage. After submission, coordinate with applicants / builders / DSAs / DSTs for additional documents / information / clarification required during the loan processing. Co-ordination for resolution of queries raised by maker/checker/sanctioning authority. Preferred candidate profile: Customer Service and Communication skills Having basic KYC document knowledge Basic proficiency in Excel, Word Ability to manage process and time. Excellent interpersonal and negotiation skills Understanding of banking process operations Experience in the banking or financial services industry
Posted 3 weeks ago
0.0 - 3.0 years
0 - 3 Lacs
Kolkata, Mumbai Suburban, Gurugram
Work from Office
1) Assisting customers in sale of a range of financial products on phone 2) Role entails working only in Day shift 3) Fully responsible for meeting and exceeding targets as assigned periodically HR Connect- Suchitra 86176 02997 || Jatin 96504 27629 Required Candidate profile Preferred candidate profile: 1) Flexible to work in 6 days, roster off environment 2) Should be able to converse in English and Hindi efficiently 3) Good selling and negotiations skills. Good luck
Posted 3 weeks ago
0.0 - 5.0 years
3 - 5 Lacs
Gurugram
Work from Office
International Voice/Blended Process Any grad. fresher or undergrad. with 1 year int. BPO exp. can apply (No B.tech fresher) 5 days working 2 roster off US shifts Both side cabs Inc. Salary-upto 30k for freshers & upto 43k for exp. Kashsih-9910738003 Required Candidate profile Candidate must have excellent written & spoken english communication skills. Candidate must be an immediate joiner. Candidate must be comfortable working in any shift. Face 2 Face interviews only. Perks and benefits Both side cabs Incentives 2500 MIV
Posted 3 weeks ago
1.0 - 10.0 years
2 - 8 Lacs
Thane, Maharashtra, India
Remote
We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 Top Leading Company hiring for UK & US Banking Customer Service( Voice)/ Mumbai / Salary - 8 LPA /@ Kabir - 8779897221 BRANDS like :-BARCLAYS BANK / JP MORGAN CHASE BANK / TC$ / Accenture / Tech Mahindra / Teleperformance / Concentrix / Foundevr / Timespro / First Advantage / SUTHERLAND / Fcs / HEXAWARE / Epicenter / IDFC FIRST BANK / AXIS BANK / FIRST SOURCE / ACCURATE & MANY MORE CALL KABIR 8779897221 Virtual interview process Outstation candidates can apply who are willing to relocate For UK Voice The Work Location is Powai & Malad (Mumbai) For US / Aus Voice The Work location is Thane & Malad (Mumbai) Graduates with minimum 9 months of Exp international Voice Undergraduate with minimum 18 months of Exp international Voice Freshers with excellent communication skills can also apply Interested Candidates Can connect Call @ Kabir - 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, Andheri, Thane, Vashi for first bucket Collections and Customer service (Voice) Process and Email/Chat Process. Wfh also available CALL OR WhatsApp KABIR 8779897221 Candidates having an excellent command over English and willing to work for US/UK Shift* shall apply. Candidates already working in International call Centers should expect an excellent salary hike when they apply for this posting. Fresher's can apply. PAN INDIA RECRUITMENT FOR ALL THE TOP BPO MNC's GET YOUR DREAM JOB HERE BEST SALARY ASSURANCE IN THE INDUSTRY NO CHARGES EXTENSIVE BRIEFING & DOCUMENTATION SUPPORT PROVIDED Candidates need to possess good English communication skills. FIXED SHIFT - WEEKENDS OFF - SAL UPTO 60K AMAZING INCENTIVES TRANSPORT PICK/DROP FACILITIES GROWTH OPPORTUNITIES Minimum qualification needed is 10th Pass (SSC) 6 months exp. Just give one simple Round of Interview and get your offer letter in Hand. If you want to book your interview immediately then call us now at CaLL Kabir 8779897221 Note: - We do not charge any fees at any stage of the recruitment process. If this profile doesn't suit your profile, kindly ignore & pass it to your friends those who are looking for job or job change in CALL CENTER. Regards, KABIR 8779897221
Posted 3 weeks ago
1.0 - 10.0 years
2 - 8 Lacs
Thane, Maharashtra, India
Remote
We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 Top Leading Company hiring for UK & US Banking Customer Service( Voice)/ Mumbai / Salary - 8 LPA /@ Kabir - 8779897221 BRANDS like :- BARCLAYS BANK / JP MORGAN CHASE BANK / TC$ / Accenture / Tech Mahindra / Teleperformance / Concentrix / Foundevr / Timespro / First Advantage / SUTHERLAND / Fcs / HEXAWARE / Epicenter / IDFC FIRST BANK / AXIS BANK / FIRST SOURCE / ACCURATE & MANY MORE CALL KABIR 8779897221 Virtual interview process Outstation candidates can apply who are willing to relocate For UK Voice The Work Location is Powai & Malad (Mumbai) For US / Aus Voice The Work location is Thane & Malad (Mumbai) Graduates with minimum 9 months of Exp international Voice Undergraduate with minimum 18 months of Exp international Voice Freshers with excellent communication skills can also apply Interested Candidates Can connect Call @ Kabir - 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, Andheri, Thane, Vashi for first bucket Collections and Customer service (Voice) Process and Email/Chat Process. Wfh also available CALL OR WhatsApp KABIR 8779897221 Candidates having an excellent command over English and willing to work for US/UK Shift* shall apply. Candidates already working in International call Centers should expect an excellent salary hike when they apply for this posting. Fresher's can apply. PAN INDIA RECRUITMENT FOR ALL THE TOP BPO MNC's GET YOUR DREAM JOB HERE BEST SALARY ASSURANCE IN THE INDUSTRY NO CHARGES EXTENSIVE BRIEFING & DOCUMENTATION SUPPORT PROVIDED Candidates need to possess good English communication skills. FIXED SHIFT - WEEKENDS OFF - SAL UPTO 60K AMAZING INCENTIVES TRANSPORT PICK/DROP FACILITIES GROWTH OPPORTUNITIES Minimum qualification needed is 10th Pass (SSC) 6 months exp. Just give one simple Round of Interview and get your offer letter in Hand. If you want to book your interview immediately then call us now at CaLL Kabir 8779897221 Note: - We do not charge any fees at any stage of the recruitment process. If this profile doesn't suit your profile, kindly ignore & pass it to your friends those who are looking for job or job change in CALL CENTER. Regards, KABIR 8779897221
Posted 3 weeks ago
1.0 - 10.0 years
2 - 8 Lacs
Thane, Maharashtra, India
Remote
We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, Andheri, Thane, Vashi for first bucket Collections and Customer service (Voice) Process and Email/Chat Process. Wfh also available CALL OR WhatsApp KABIR 8779897221 Candidates having an excellent command over English and willing to work for US/UK Shift* shall apply. Candidates already working in International call Centers should expect an excellent salary hike when they apply for this posting. Fresher's can apply. PAN INDIA RECRUITMENT FOR ALL THE TOP BPO MNC's GET YOUR DREAM JOB HERE BEST SALARY ASSURANCE IN THE INDUSTRY NO CHARGES EXTENSIVE BRIEFING & DOCUMENTATION SUPPORT PROVIDED Candidates need to possess good English communication skills. FIXED SHIFT - WEEKENDS OFF - SAL UPTO 60K AMAZING INCENTIVES TRANSPORT PICK/DROP FACILITIES GROWTH OPPORTUNITIES Minimum qualification needed is 10th Pass (SSC) 6 months exp. Just give one simple Round of Interview and get your offer letter in Hand. If you want to book your interview immediately then call us now at CaLL Kabir 8779897221 Note: - We do not charge any fees at any stage of the recruitment process. If this profile doesn't suit your profile, kindly ignore & pass it to your friends those who are looking for job or job change in CALL CENTER. Regards, KABIR 8779897221
Posted 3 weeks ago
1.0 - 6.0 years
4 - 6 Lacs
Gurgaon/ Gurugram, Delhi / NCR
Work from Office
Hiring For Customer service voice For the One of the Biggest Bank, inbound calls & chat Day to day banking queries of 12th and above +Min 1year BPO Customer service experience Location-Gurgaon salary up to 40k in hand Call/ WhatsApp Aarav@7827642775 Required Candidate profile UG And above Min 1 year experience Excellent communication in English Work from Office Flexible in 24/7 Shift 5Days Working 2 rotational off mostly day shift Immediate joiner Both side cabs Perks and benefits Both side cabs 70% day shift medical Insurance
Posted 3 weeks ago
1.0 - 5.0 years
2 - 4 Lacs
Mumbai Suburban
Work from Office
Profile - International CSE Voice/Blended Process, Shifts: Rotational | 5 Days Working Eligibility: HSC + 6 months BPO/BFSI experience - Graduate - Strong English communication Salary: 23,000–32,000 As per Experience HR Krapanshi 9111762733 Perks and benefits Incentives Cab
Posted 3 weeks ago
1.0 - 4.0 years
4 - 6 Lacs
Bangalore/Bengaluru
Work from Office
Greetings !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: Meet Your HR Contact: HR Ananya +91 88844 96986 Rivera Manpower Services *send cv on whatsapp if line is busy* Job Title: Customer Service Representative Banking (Early Morning Shift) Location: [Manyatha Techpark] Salary: 6 Lakhs Per Annum Shift Timing: Early Morning (2am to 5am First login) Employment Type: Full-Time About the Role: We are seeking a proactive and customer-focused Customer Service Representative to join our banking support team. This role is ideal for individuals with excellent communication skills, a strong service orientation, and a passion for resolving customer queries efficiently. The position involves handling inbound and outbound customer interactions, primarily via phone, email, or chat, in a fast-paced and regulated environment. Key Responsibilities: Handle customer inquiries related to banking products and services (accounts, transactions, cards, loans, etc.) via calls, emails, or chat. Provide accurate information, troubleshoot issues, and resolve complaints in a timely and professional manner. Adhere to compliance standards and maintain confidentiality of customer information. Escalate unresolved issues to appropriate departments and follow up to ensure resolution. Update customer records and maintain detailed logs of interactions. Meet or exceed service level targets such as response time, resolution rate, and customer satisfaction scores. Requirements: Bachelors degree in any discipline (Commerce/Finance preferred). 1-3 years of experience in customer service or support roles, preferably in the BFSI sector. Excellent verbal and written communication skills in English (additional regional language proficiency is a plus). Basic understanding of banking products and processes. Ability to work independently and handle high-pressure situations with professionalism. Willingness to work early morning shifts as per business requirements. What We Offer: Competitive salary package upto 6 LPA. Performance-based incentives. Extensive training and development programs. Opportunity to work with a leading name in the banking sector. Health insurance, paid leaves, and other employee benefits. Warm regards, HR Ananya +91 88844 96986 Rivera Manpower Services
Posted 3 weeks ago
1.0 - 5.0 years
3 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year International Chat Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadia @ 7898822545, Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
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