1813 Banking Operations Jobs - Page 2

: Job Title - TSCO Self Funded Growth Roles, NCT Location - Pune, India Role Description The ideal candidate in Role for Fixed Income Securities will perform activities related to Trade Life Cycle of Fixed Income Securities, Trade enrichment/Settlement for UK and US markets. Role has an extensive responsibility to handle Key Client queries and end to end resolutions. Process Control checks and Reporting Functions What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Responsibility for the Back Office operations for Settlement under Fixed Income product, Understands the importance of TAT/SLAs and proactively works towards maintenance of the same. Liaising with Domestic Agents, Middle offices, Traders, Counterparties, Frankfurt, London and other internal counterparts via mail and phone to ensure smooth settlements. Gain Expertise in processing in end-to-end life cycle of Trades Understands and effectively manages risks through timely and accurate escalation and resolution of key issues. Ability to work in partnership with various support team, Key stakeholders and should be able to lead key projects Managing client/SA/MO/TA escalations and mitigating the process risks Responsible for responding to ad-hoc issues or client queries on a timely basis, ensuring all communications have been responded to before end of day. Ensure process documentation is relevant and updated regularly for your process to audit standards. Actively supports transformation and/or optimization initiatives to improve the efficiency/effectiveness of process. Be a Team player and support your wider team mates at all times. Ensure accurate and timely delivery of services to clients Reporting Multiple MIS Good communication Skills Your skills and experience 2 + years of experience in Investment Banking Operations/Financial Services Working knowledge of various financial products knowledge of Fixed Income products will be an advantage Previous experience with Capital Markets/Banking Operations preferred. Proficient in Microsoft Office applications. Willingness to work in shifts Should understand the Debt Markets. Detail-oriented, proactive & be able to work under pressure How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

: Job Title: KYC Client Outreach, Associate LocationBangalore, India Role Description KYC Client Outreach function is responsible for supporting Know Your Customer (KYC) execution in accordance with the Bank compliance policies and procedures. The role plays an important part as liaison between stakeholder groups involved in the delivery of KYC processes. Single point of contact to interact with business/clients to obtain KYC, Tax, and regulatory requirements for all onboarding and periodic reviews. Exhibit the highest standards of client engagement with transparency and focus on the client experience. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Liaise with internal and external stakeholders on a daily basis (KYC operations, Business, compliance, CoE, clients) Ensure that all required documents and data from clients is collected and stored in Vantage and as such delivered to the CDU for further processing in line with regulatory and internal requirements, including FATCA, CRS, ESR (Environmental and Social Responsibility). Understand and confidently communicate the KYC requirements to internal and external stakeholders Support and educate clients on KYC initiatives of the bank and general KYC/AML requirements Acquire and maintain accurate KYC documentation Validate provided documentation for reasonableness and completeness Ensure high quality customer experience Monitoring and supervision of KYC control environment Your skills and experience Previous experience in KYC/AML in a client facing environment is highly preferable Fluency in English both verbal and written is required to support. Highly analytical person with ability to recognise important information and identify risks Strong organisational skills with excellent attention to detail Ability to deliver to a high standard under pressure and short deadlines Ability to multitask and manage a high number of priorities Good knowledge of MS office package (Word, Excel, Powerpoint) How well support you

: Job Title KYC Associate LocationBangalore, India Role Description Operations provides support for all of Deutsche Banks businesses to enable them to deliver transactions and processes to clients. Our people work in established global financial centers such as London, New York, Frankfurt and Singapore, as well as specialist development and service centers in locations including Bucharest, Moscow, Pune, Dublin and Cary. We process payments in excess of a trillion euros across the banks platforms, support thousands of trading desks and enable millions of banking transactions, share trades and emails every day A dynamic and diverse division, our objective is to make sure that all our services are executed in a timely and professional manner, that risk is minimized and that the client experience is positive. We are proud of the professionalism of our people, and the work they do. In return, we offer excellent career development opportunities to foster skills and talent. In accordance with Anti-Money Laundering , Banks, such as Deutsche Bank AG ("DB"), are obliged to perform Know-your-client (KYC) reviews on all new clients they adopt. These checks and reviews are made in strict accordance with regulatory requirement and the banks internal policies. The project involves verification of the Client data, performing due diligence checks on the Clients, reviewing KYC documentation performing the risk assessment of the Client, liaising with the Business/Compliance, advising on KYC requirements and signing off on new client adoptions.The Reg & Tax analyst role is an operations function where you will be involved in reviewing various regulatory documents related to clients to ensure that all the regulatory requirements are met and the bank is in compliance. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Responsible for verification of Client data Perform due diligence of new and existing clients covering a wide range of different client types including; Listed and Regulated, small/medium/ large private and public companies as well as more complex structures such as; SPVs, Co-operatives, Foundations and Funds, Governments, Joint Ventures, etc. Verifying KYC documentation of the Clients to be adopted/reviewed Perform the risk assessment of the Client to be adopted/reviewed Signing off on new client adoptions and periodic reviews Manage New Client Adoption or Periodic Review stream, to ensure that all requests are approved in accordance with regulatory requirements and the banks internal policies Manage exception ensuring that all SLAs defined with the Business on timeliness and quality are adhered Your skills and experience 6+ years of relevant work experience (AML/KYC/compliance related) within corporate financial services industry, Research/Analytics role in other Banks / KPOs etc Understanding of Control, Compliance, Investigation/chasing functions in banks Familiarity AML/KYC regulations and industry guidelines (FSA, JMLSG, 3rd EU Money Laundering Directive, MiFID) Ability to interpret regulatory guidelines and assessing risk scores and entity types Ability to interpreting alerts Ability to identifying trends and inconsistencies Understanding of end to end KYC process How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Urgent Opening for PR Account Executive - Advertising Agency - Chennai Posted On 02nd Feb 2016 01:05 PM Location Chennai Role / Position PR Account Executive Experience (required) 2 plus years Description Our Client is a leading 360 degree Advertising agency based in Chennai Designation: PR Account Executive Location: Chennai Experience: 2 to 5 yrs : Tracking of news Identifying story opportunities Working on press releases Media relations Making case studies Assist with presentations Compiling dossiers Compiling guardbook Writing pitch notes Desired Skills & Experience: Education Graduate / Post Graduate with Mass Communication / Specialized in PR Skills: Ability to communicate in cohesive and consistent manner Should have good media relationship Ability to sell a story/pitch a story Good presentation and interpersonal skills If interested, please share your updated profile along followings details 1. Current & Expected CTC 2. Notice period (how soon you can join) 3. Available time to meet client Send Resumes to girish.expertiz@gmail.com -->Upload Resume

Urgent Opening for Branch Head-chennai Posted On 17th Jul 2015 10:50 AM Location Chennai Role / Position Branch Head Experience (required) 6+ Years Description Our client is a customer centric Medical Tourism facilitation company Position TitleBranch Head (service center) Reporting toCountry head or CEO as applicable LocationChennai Scope: Operating the office as the single point of contact Responsible for all results of the branch meeting HR objectives, profitability, accounts receivable, advertisement, marketing, travel request. Key areas of contribution: Specific job duties will include the following Be responsible for all the day to day operations of the office mentioned below. HR Be involved and responsible for recruitment of new personnel, prepare their job descriptions, conduct interviews and make recommendations for recruitment. Train new recruits and ensure they are familiar with office procedure and process as well as complete their training programs. Mentor the personnel working and provide them career advancement opportunities. Set objectives and goals for all personnel and set up for self too in discussion with your supervisor. Allocate work to the personnel based on the position for which they have been recruited. Provide induction training for new employees and complete all mandatory CBT for the role for which the candidate is selected. Support in the continuous training of self and personnel working in the office. Develop a second leadership to delegate in case of contingencies. Guide and monitor the performance of Resident representatives under their supervision. Conduct periodic meeting with personnel working in office to evaluate, review educate, motivate, and inform them of developments in organization. In coordination with HR department, conduct exit interview for departing employees. Approve vacation, holidays and time off of employees in line with company policy. Process and procedure Ensure to implement and follow the process and procedure established by the organization. Make recommendations to change the process / procedure based on operational contingencies and justification. For day to operations, follow established procedure. In case of emergency, follow the established procedure for addressing and solving it. Based on actual situation, make recommendations for changes to the procedure Red book, blue book, procedures, process flows, forms etc. Reporting and budgeting: Coordinate, collect and provide details of day to day operations on the weekly report and monthly reports, Support in budgeting process. Responsible for cash flow, banking operations, branch finance statements with support from head office. Responsible to ensure that all service providers are paid within the contractually agreed time Client management: Review with hospital the additional payment request for treatment and ensure that the client makes the payment or advise the client center accordingly. Monitor the inbox of the contact mail and reply to the Client within the time period set in the service levels expectation document. Respond to and ensure that the personnel in office respond to telephone calls within the time set in the service level expectation document. Ensure that we provide all details of hospital, country, and doctor to client and ensure that the client selects the one more comfortable to his liking. (dual role ) Provide update to client center on progress of client treatment. In case of emergency call up the clients nearest relative / friend and ensure that they are kept informed of the emergency situation including updates. Ensure that all the data pertaining to client management are captured in the software and the statistics provided to website administrator. Ensure that the privacy and integrity of data of the client is maintained. Be aware of commitments made by client center personnel to clients and ensure that commitments made are honored. Facilities management Ensure that all facilities like IT, communication, travel support, accommodation, hospital stay, treatment of the patient sent by overseas offices are available to customer and delight him Ensure that the office is clean, well maintained and all facilities are functional. Ensure that there is redundancy in all activities especially activities related to the patients coming for treatment. Ensure that all facilities are optimally utilized. Review the service providers and their level of competency and recommend them for inclusion in our approved list. Discuss with hospitals and arrange for tie-up letters with them. Ensure that the patients are received and treated properly as per the blue book. Maintain harmonious relations in the office, with vendors, service providers and hospitals. Ensure that all personnel are adequately equipped to carry out their function and in case of inadequacies follow up with supervisor to obtain it. In coordination with IT head, ensure that the software are update and in compliance with local rules. In coordination with IT head, ensure that the hardware is kept clean and updated in line with company policies. General office policies: Responsible to ensure that there is no discrimination or harassment of any person on account of gender, race, color, origin, education or background. We have a zero tolerance on any form of discrimination or harassment. Responsible to ensure that the office is a safe and secure place for the working of all personnel Identify potential sources of security and safety (fire, water, burglary, ergonomics, working standards, privacy, information etc.) breach and in discussions with management plug the gaps. Ensure that all the statutory requirements of the local Government, provincial and federal Government are complied with. In coordination with the accounts department, ensure that the TDS of all personal are deducted and paid into the department designated account. Work together with HR and work out the final settlement due to personnel who quit their job. Marketing and coordination with Service providers Identify and tie up with all the service providers and hospitals based on our agreement standards. Prepare presentations to hospitals, service providers to highlight our capabilities, plans, visions and expansion plans. Review agreements and recommend changes or acceptance to management for approval. Review the standards of service provided by service providers periodically and provide feedback to them. Qualifications for the position: Preferably a science graduate/ MBA with 2 or more years of experience in a multicultural background Experienced in service industry, hospital, or hospitality background Having managed a team is advantageous but not essential. Proficient with MS office applications Have basic knowledge in agreements, contracts and negotiations. Advantageous to have basic knowledge on marketing, book keeping, accounts, cash flow but not essential Experienced in development and review of process, procedure based on functional and operational requirement Personal Qualities: Be a team player with good interpersonal skills. Excellent communication skills (both verbal and spoken) to interact with personnel at all levels Excellent written and verbal communication skills in English Organized and able to prioritize time based on situation. Problem solving skills, and out of box solutions (within the established policies and procedures) Travel It is expected that you will have to travel 10% - 20 % of your time. It is likely that you may travel abroad, so expected to have a passport. Send Resumes to sbharathwajan.expertiz@gmail.com -->Upload Resume

Hello Candidates, Join our team at Tech Mahindra!! We are hiring for Customer Support Associate for a Backend Process(EMAIL SUPPORT) . Roles and Responsibilities: Assist in banking processes, including back office support for financial transactions. Strong understanding of Banking Processes and Back Office Support. Ability to work independently with minimal supervision while maintaining high levels of accuracy. Eligibility: Male candidates only. Excellent English communication skills is required. Only Graduates can apply. Experienced candidates can apply. 5 days working with rotational shifts and off. Immediate joiners are required. Interested ones can contact HR Shreya- 9897146778 or can directly come for an walk-in interview at below mentioned address and mention " HR Shreya " on top of your resume. Address- A8 Knowledge Boulevard, 1st floor Tech Mahindra, Noida Sector 62, Beside IMS College. Nearest metro station - Noida Electronic City Interview Time - 10AM to 3PM(Monday to Saturday) Carry below list of documents while coming for interview. Hard copy of resume E-Aadhar card & Pan card All education documents All experience letters

Personal bankers help clients manage their money so as to balance risk. Personal bankers may also be referred to as commodities, securities, or financial services sales agents. They are responsible for undertaking banking duties and overseeing...

This is permanent job on roles of the Banking Industry with fixed salary + high incentives. Be part of fastest growing digital sales channel in financial services industry.Freshers with communication skills also can apply Job Grade: Assistant Manager

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Senior Analyst Roles & responsibilities: Responsible for managing multiple Middle Office and Regulatory support processes Independently handle multiple clients establish self as a valued partner Build domain expertise across processes supported, assist in speedy remediation of issues, implement process improvements and build / enhance controls to prevent future escalations Participate in Middle Office / group level initiatives Responsible for ensuring Process documentation is maintained in an updated fashion at all times Functional & Technical Skills: Bachelor's Degree in B. Com /BBM or Masters Degree in M. Com/MBA/PGDM 2 to 3 years of experience in Investment Banking and having basic knowledge of finance, trade life cycle and derivatives. Should be good with logical and quantitative abilities to derive information from data. Shift Timings APAC/EMEA/NAM |Management Level SA | Travel NA

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Senior Analyst Roles & responsibilities: Responsible for managing multiple Middle Office and Regulatory support processes Independently handle multiple clients establish self as a valued partner Build domain expertise across processes supported, assist in speedy remediation of issues, implement process improvements and build / enhance controls to prevent future escalations Participate in Middle Office / group level initiatives Responsible for ensuring Process documentation is maintained in an updated fashion at all times Functional & Technical Skills: Bachelor's Degree in B. Com /BBM or Masters Degree in M. Com/MBA/PGDM 2 to 3 years of experience in Investment Banking and having basic knowledge of finance, trade life cycle and derivatives. Should be good with logical and quantitative abilities to derive information from data. Shift Timings APAC/EMEA/NAM |Management Level SA | Travel NA

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Senior Analyst Roles & responsibilities: Responsible for managing multiple Middle Office and Regulatory support processes Independently handle multiple clients establish self as a valued partner Build domain expertise across processes supported, assist in speedy remediation of issues, implement process improvements and build / enhance controls to prevent future escalations Participate in Middle Office / group level initiatives Responsible for ensuring Process documentation is maintained in an updated fashion at all times Functional & Technical Skills: Bachelor's Degree in B. Com /BBM or Masters Degree in M. Com/MBA/PGDM 2 to 4 years of experience in KYC, AML, Due Diligence Should be good with logical and quantitative abilities to derive information from data.

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Senior Analyst Roles & responsibilities: Responsible for managing multiple Middle Office and Regulatory support processes Independently handle multiple clients establish self as a valued partner Build domain expertise across processes supported, assist in speedy remediation of issues, implement process improvements and build / enhance controls to prevent future escalations Participate in Middle Office / group level initiatives Responsible for ensuring Process documentation is maintained in an updated fashion at all times Functional & Technical Skills: Bachelor's Degree in B. Com /BBM or Masters Degree in M. Com/MBA/PGDM 2 to 4 years of experience in KYC, AML, Due Diligence Should be good with logical and quantitative abilities to derive information from data.

The ideal candidate must possess strong communication skills, with an ability to listen to and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Analyst Roles &responsibilities Working on back office and middle office processes for financial institutions Handling different stages of client/product life cycle across stages - KYC, reference data management, legal docs, loans, portfolio reconciliation, document capture, system reconciliation, pre and post settlements, brokerage functions, drafting, trade support, corporate actions, tax operations etc. Expected to work on Data capture, cataloguing, data processing, system inputs and updates, reconciliations, settlements and fund transfers Preparation of reports using MS Excel Role could entail external interaction with agents/counterparties/clients to solve queries and discrepancies related to the process. This could be telephonic or through emails Risk identification and escalation, timely escalation of outstanding issues to clients Working on various trade support activities across the Trade Lifecycle like Trade Confirmation matching, Trade Pre-Settlements support, Front office to back-office reconciliation of trade position, Report generations, Settlements of Cash Flows coming from various trading events like Interest or Premium, Operations of Syndicated Loans, Corporate action set-up and operations Working on other capital market operational tasks other than Trade Life-cycle support like Reference Data support, Regulatory reporting (Swaps Data Repository, SDR, Know Your Customer (KYC), various front-office and back-office reconciliations Job would require the candidate to learn and master various financial products including Equity Securities and Derivatives, Interest Rates Swaps, FX Spot, Options, Futures, Credit Derivatives Swaps, Commodities Derivatives and Fixed Income products (e.g. Corporate and Treasury Bonds) Technical and Functional Skills: Bachelors Degree (B.com, BBA, BBM, BCA) / Masters Degree (M.com, MBA, PGDM) 0 to 2 years of experience ininvestment banking operations involving projects people, process and client management. Should have basic knowledge of finance, trade life cycle, investment banking, and derivatives. High levels of energy enthusiasm, commitment and productivity, Proactive, effective influencer, result oriented. Should be good with logical and quantitative abilitiesto derive information from data. Time management and ability to resolve issues quickly. Above average in planning, organizing and time management.

Role & responsibilities: This is a full-time on-site role for a RAPC Executive at Baroda Global Shared Services Ltd. Collection of all relevant documents (as per checklist) sent through different channels i.e. Branch, DSA & DST. Ensure completion of documents. Follow-up for incomplete loan application and supporting papers. To maintain discrepancy record detailing the discrepancies. To ensure inward / login of file with date & sign in register maintained at RAPC and to maintain inward MIS. To ensure that all physical documents and reports are kept in respective file. Ensuring Up-front fee is being collected with file. Capturing of lead in LLPS System after receipt of all the documents and generate file number for each physical file. Initiation of vendor reports i.e. Legal Opinion Report, Valuation Report, and Contact Point Verification Report. Follow up for reports and other pending documents if any. Generating Credit Bureau Scores of each applicant. Ensure CERSAI search is done and report to be kept on record. Complete LLPS journey of the file up to Pre-Screen work step. To ensure that no information I data is left for entering into LLPS and also no document is left to be uploaded in LLPS before moving the file to next stage. After submission, coordinate with applicants / builders / DSAs / DSTs for additional documents / information / clarification required during the loan processing. Co-ordination for resolution of queries raised by maker/checker/sanctioning authority. Preferred candidate profile: Customer Service and Communication skills Having basic KYC document knowledge Basic proficiency in Excel, Word Ability to manage process and time. Excellent interpersonal and negotiation skills Understanding of banking process operations Experience in the banking or financial services industry

Role & Responsibilities: Generate business and cross sell all products and services of the Bank. Relationship Management for a portfolio of customers. Branch Operations and Audit Compliance Preferred candidate profile: 3 -10 years of experience in banking and sales. Graduation & Post Graduation (any stream) Knowledge of basic banking functions and the economy

Key Deliverables: Deliver end-to-end onboarding and process training in banking operations Design and update training materials, SOPs, and assessments per business needs Track trainee progress, provide coaching, and conduct performance evaluations Partner with operations and QA teams to ensure process alignment and compliance Role Responsibilities: Conduct refresher and cross-skill training based on performance gaps Customize training delivery for varied learner profiles Maintain accurate training documentation and reports Support change management and knowledge transition initiatives

Key Deliverables: Deliver end-to-end onboarding and process training in banking operations Design and update training materials, SOPs, and assessments per business needs Track trainee progress, provide coaching, and conduct performance evaluations Partner with operations and QA teams to ensure process alignment and compliance Role Responsibilities: Conduct refresher and cross-skill training based on performance gaps Customize training delivery for varied learner profiles Maintain accurate training documentation and reports Support change management and knowledge transition initiatives

What this job involves You will be responsible to ensure all necessary utilities are being given to the occupants/tenants. You will be responsible for all drawing submissions and approvals to be maintained for fitout work. The contractor will coordinate with you for all minor execution issues. Building maintenance and upkeep will be one of your KRA. Your key deliverables will be: Maintain records of all building drawing. Make sure all instruction guidelines are being followed as per the fitout manual. Provide necessary permits (Night work, hot work, height work). Coordinate for all necessary security arrangements for execution of fitout activities. Monitor and control work in progress as per approved plan by the client. Ensure completion of Snagging and De-snagging work of flats Common area. Ensure all safety requirements are being followed at the site. Advise contractor on minor execution issues. Ensure that all work meets client design control specifications. Daily visit to ongoing fit-out work for checking of civil work layout. Working closely with management to help improve and maintain the building in clean and maintenance free condition. You will be meeting with all clients who are going to start the fit-out work to resolve queries of clients regarding the working procedures, instruction and for material handling as per approved drawings and other documents related to fit out work and operation activities. Maintain a fitout tracker. Providing the clients with suitable energy conservation plans. Coordinate and maintain the as-built drawing and transition document library. Work closely with the regional RO HO SME/ Training teams and ensure closures of all required reports. Facilitate the services under the Slogan No Safety No Work.

Role & responsibilities: Actively participate in Branch operations and sales equally to ensure Branch sales target are met. Promote and sell banking products such as Current Accounts, Saving Accounts, Life Insurance, Retail Assets, Business Asssets, DSHL , Credit CardsMutual Funds and Fixed Deposits. Achieve assigned sales targets by proactively identifying opportunities to cross-sell and promoting banking products to existing and potential clients Address and resolve classic customer inquiries, concerns and issues promptly, ensuring a satisfactory customer experience. Preferred candidate profile : Banking experience will be preferred.

:- Branch Office Manager: Experienced in financial product marketing and sales, adept at leading branch operations to achieve revenue targets and client satisfaction. Responsibilities include overseeing sales teams, developing marketing strategies, and cultivating client relationships. Must possess strong leadership skills to motivate teams and ensure adherence to company policies and regulatory standards. Proven track record in driving sales growth, implementing effective marketing campaigns, and optimizing operational efficiency. Excellent communication and interpersonal abilities are essential for liaising with clients, staff, and senior management. The ideal candidate demonstrates a deep understanding of financial products and market trends to drive business success.

Greetings !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: Meet Your HR Contact: HR Ananya +91 88844 96986 Rivera Manpower Services *send cv on whatsapp if line is busy* Job Title: Customer Service Representative Banking (Early Morning Shift) Location: [Manyatha Techpark] Salary: 6 Lakhs Per Annum Shift Timing: Early Morning (2am to 5am First login) Employment Type: Full-Time About the Role: We are seeking a proactive and customer-focused Customer Service Representative to join our banking support team. This role is ideal for individuals with excellent communication skills, a strong service orientation, and a passion for resolving customer queries efficiently. The position involves handling inbound and outbound customer interactions, primarily via phone, email, or chat, in a fast-paced and regulated environment. Key Responsibilities: Handle customer inquiries related to banking products and services (accounts, transactions, cards, loans, etc.) via calls, emails, or chat. Provide accurate information, troubleshoot issues, and resolve complaints in a timely and professional manner. Adhere to compliance standards and maintain confidentiality of customer information. Escalate unresolved issues to appropriate departments and follow up to ensure resolution. Update customer records and maintain detailed logs of interactions. Meet or exceed service level targets such as response time, resolution rate, and customer satisfaction scores. Requirements: Bachelors degree in any discipline (Commerce/Finance preferred). 1-3 years of experience in customer service or support roles, preferably in the BFSI sector. Excellent verbal and written communication skills in English (additional regional language proficiency is a plus). Basic understanding of banking products and processes. Ability to work independently and handle high-pressure situations with professionalism. Willingness to work early morning shifts as per business requirements. What We Offer: Competitive salary package upto 6 LPA. Performance-based incentives. Extensive training and development programs. Opportunity to work with a leading name in the banking sector. Health insurance, paid leaves, and other employee benefits. Warm regards, HR Ananya +91 88844 96986 Rivera Manpower Services

Job Purpose To head the retail branch, spearhead sales ensuring profitability, business development and growth of the retail business of the branch and provide leadership in operations, compliance, logistics and administrative functions of the branch. Functional Responsibilities Direct all operational aspects including distribution operations, customer service, human resources, administration and sales Assess local market conditions and identify current and prospective sales opportunities Develop forecasts, financial objectives and business plans Meet goals and metrics Manage budget and allocate funds appropriately Bring out the best of branches personnel by providing training, coaching, development and motivation Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs Address customer and employee satisfaction issues promptly Adhere to high ethical standards, and comply with all regulations/applicable laws Network to improve the presence and reputation of the branch and company Stay abreast of competing markets and provide reports on market movement and penetration Note:- Please send your CV if you are interested in other profiles and other locations also .Your CVs will be considered and recommended to the bank depending upon the vacancies available from time to time.

Looking for localized candidates having exposure with branch banking and other TPP products. Role & responsibilities Adherence to Bank and Regulatory guidelines Individually acquire and nurture relationships of the bank through all banking products Generate new business to achieve defined sales targets Build and deepen relationships with existing Customers to achieve increase in share of wallet and revenues. Provide professional customer service to achieve a high percentage of customer satisfaction and retention. Manage relationships of an existing portfolio of clients to up-sell and cross-sell different products of the bank with main focus on Wealth. Manage the portfolio to de-risk against attrition and achieve stability of book. Manage the key performance indicators at the highest level. Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places. Achieve the Targets set in terms of product mix. Achieve best in class productivity in order to maximize the efficacy of the sales process. Achieve the budgeted cross sell targets. Aggressive Sales call plans to acquire large prospective customers through referrals. Awareness of all regulatory and compliance guidelines and policies (particularly in relation to high value transactions) Ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported to the supervising officer. Get additional New to the bank Customers (NTBs) Generate new customer leads through various channels Proactively identify sales prospects and conduct business development activities Follow up on new leads and referrals to generate business Achieving the monthly sales targets, cross sell assets and fee products Follow various internal guidelines and procedures of the bank Ensure customer satisfaction through regular engagement and enhance customer wallet share. Resolve customer queries/issues and facilitate customer service Maintain periodic status reports, including daily activity report and calls/follow-ups made Provide professional customer service to achieve a high percentage of customer satisfaction and retention. Portfolio management of customers between identified thresholds. Activation of inactive accounts Cross sell Liability, Assets and TPP Products. Upsell and up tier customers to higher variant of products and services Achieve monthly budgets. Service walks ins and existing customer in branch and outside of branch TDS, 15G, 15H handling in branch Get additional NTB customers to the bank Customer on-boarding Adherence to Banks and regulatory guidelines

Support Anti-Money Laundering (AML) compliance efforts using Bridger, OneTrust, and other tools. You will perform risk assessments, manage investigations, and ensure adherence to regulations. Expertise in AML processes, compliance tools, and regulatory requirements is essential.

To identify new banks worldwide and explore Trade Finance Opportunities with them & henceforth solutions for the clients. To ensure to provide accurate product based knowledge to clients. Expertise in LC drafting, proposal framing as per requirement of client and bank. Awareness of UCPDC & ISBP guidelines.