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Ienergizer
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Banking Blended Process

Banking Blended Process

Ienergizer

1 - 5 years

4 - 6 Lacs

Noida

Posted:1 month ago| Platform:

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Skills Required

Blended Process Banking Process International Banking Excellent Communication In English Credit Card Operations Us Banking e Voice Process Chat Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: Customer Support Executive Banking Blended Process Location: Noida CTC: Up to 50,000 per month Shift: Rotational Shifts (24/7) Working Days: 5 Days a Week (Rotational Week Offs) Process Type: Blended (Voice + Non-Voice) Key Responsibilities: Handle incoming customer interactions via phone, email, and chat. Assist with queries related to account information, transactions, digital banking, and other banking products. Ensure accurate documentation and follow-ups as required. Escalate complex queries to appropriate departments in a timely manner. Maintain a high level of customer satisfaction through professional and timely support. Adhere to compliance and data privacy regulations in all interactions. Candidate Requirements: Minimum 6 months experience in a customer support or banking process preferred. Excellent communication skills in English (verbal & written). Knowledge of basic banking and financial terms will be an added advantage. Must be open to working in rotational shifts and weekends. Perks and Benefits: Competitive CTC up to 50,000 per month Opportunity to work with a leading banking institution Growth and learning opportunities Incentives based on performance Contact Person:- Agrashi - 7303608211 Rhea- 9266833608

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Banking Blended Process