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Bakery operations and sales head- Emoticon Bakery(Hyderabad)

3 - 6 years

4 - 6 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

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Job Description

  • Job Opening: Bakery Operations & Sales Head – Emoticon Bakery (Hyderabad)
  • Location: Nallagandla & Financial District, Hyderabad
  • Working Hours: Full-time, On-site
  • Availability: Immediate Joining
  • Contact: 9110399989
  • Email: emoticonbakery@gmail.com
  • About Us:
  • Emoticon Bakery is a fast-growing premium bakery brand based in Hyderabad, with two successful outlets. We specialize in high-quality pastries, cakes, and desserts, both offline and through online platforms like Zomato, Swiggy, and our own website. We’re now looking for a high-performing Operations & Sales Head to take our brand to the next level.
  • Position: Bakery Operations & Sales Head
  • We are seeking an experienced and strategic leader to handle the entire bakery operations, team management, marketing, and sales growth. This role requires someone who is hands-on, analytical, and driven to scale a food retail business in both online and offline spaces.
  • Key Responsibilities:
  • 1. Operations & Store Management
  • • Supervise and streamline day-to-day operations of both branches
  • • Maintain hygiene, quality, and visual standards across the outlets
  • • Manage inventory using barcode-based systems (stock-in, stock-out, expiry, wastage)
  • • Ensure accurate billing and POS procedures
  • 2. Team & Staff Management
  • • Train and manage staff in production, billing, packaging, and delivery
  • • Assign and monitor work shifts, attendance, and roles
  • • Conduct team meetings and performance reviews
  • 3. Sales & Marketing Growth
  • • Plan and execute both offline and online sales strategies
  • • Coordinate with social media/content teams for regular promotions
  • • Track and improve Zomato, Swiggy, and Shopify order performance
  • • Plan monthly offers, seasonal campaigns, and customer retention initiatives
  • 4. Customer Service & Branding
  • • Resolve customer escalations and ensure a premium brand experience
  • • Gather and act on feedback from walk-in and online customers
  • • Maintain brand image across all channels
  • 5. Reporting & Planning
  • • Share daily/weekly sales, stock, and operations reports
  • • Analyze data and propose improvements
  • • Collaborate directly with the bakery owner on future plans
  • Eligibility Criteria:
  • Education:
  • • Graduate in Business, Hospitality, Marketing, or related fields
  • • Preferred: MBA from IIM/IIT/ISB/NMIMS/NIFT or any reputed institution
  • • Candidates with strong experience and track record will be considered even without top-tier academic background
  • Experience:
  • • 3–6 years in Bakery / QSR / Retail Food operations and marketing
  • • Experience in multi-store operations, team management, and sales growth
  • • Familiarity with POS systems, online food platforms (Zomato, Swiggy), barcode inventory
  • Skills:
  • • Strong leadership, communication & decision-making
  • • Marketing acumen and customer-first mindset
  • • Data-driven with ability to track KPIs & act on insights
  • Compensation & Benefits:
  • • Salary: 35,000 – 50,000/month (based on experience)
  • • Performance-based incentives
  • • Meals & refreshments provided
  • • Opportunity to grow with the brand into senior leadership
  • • Freedom to implement new ideas and systems
  • How to Apply:
  • Send your resume to emoticonbakery@gmail.com
  • or call/WhatsApp at +91 9110399989
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