AVP - GPOS - Credit CoE

Key Responsibilities

Strategy & Business

• Collaborate with internal stakeholders to enhance process efficiency and implement required changes.
• Identify and address process gaps, spearhead change projects and remediation activities.
• Drive automation and streamline credit processes, focusing on straight-through workflows and digitized controls.
• Support risk impact evaluations and remediation efforts for credit strategies and projects.
• Ensure uniform adoption of global processes and manage regulatory and audit requests.

Processes & Risk Management

• Monitor RCSA compliance and manage CST/KCI exception trends to improve operational effectiveness.
• Provide subject matter expertise and support process execution teams for efficiency and capacity enhancements.
• Drive improvements in the credit origination processes while ensuring compliance with risk frameworks and policies.
• Identify non-standard processes and implement control mechanisms in collaboration with relevant teams.
• Support credit transformation initiatives and ensure effective implementation of policies and risk controls.

People & Talent

• Support the implementation of hybrid working arrangements and role-model good conduct.
• Foster a culture of compliance, ethics, and performance across teams.

Governance & Compliance

• Identify and document risk impacts for relevant forums and committees.
• Manage remediation activities and ensure continuous improvement of the control framework.
• Oversee assurance checks (CSTs/KCIs) for standardization and provide continuous training to teams.

Regulatory & Business Conduct

• Uphold the highest standards of ethics and business conduct, ensuring compliance with all relevant laws and regulations.
• Proactively identify and resolve risk and compliance issues.

Skills & Experience

• Process Management & Improvement

  : Experience in optimizing processes, especially in credit origination.

• Operational Risk

  : Strong understanding of operational risks and hands-on experience in resolving them.

• Project Management

  : Ability to manage multiple initiatives and drive change across teams.

• Communication & Interpersonal Skills

  : Excellent written, oral, and presentation skills.

• Analytical Skills

  : Strong ability to analyze complex data and make informed decisions.

• Knowledge of Credit Origination

  : Deep understanding of credit-related processes, policies, and systems.

Qualifications

• Education

  : Bachelor's Degree (or equivalent).

• Languages

  : Proficient in English.

• Technical Skills

  : Proficiency in office tools (PowerPoint, Excel, Word).