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0.0 - 3.0 years

1 - 2 Lacs

Noida

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Hiring for International Call Centre Australian Shift Company: X Location: Sector 64, Noida (Opp. SBI Bank, Near Sector 62 Metro Station) Shift Timing: 7:00 AM to 3:00 PM (Mon–Fri) Saturday: 7:00 AM to 12:30 PM Interview Mode: Only Face-to-Face (No Charges) Interview Time: 10:00 AM to 12:00 PM Open Role: International Call Centre Executive – Australian Process Openings: 5 (Immediate Joiners Preferred) Salary: Freshers: Up to 17,000/month Experienced: Up to 20,000–21,000/month ( Lead generation experience in the Australian shift is mandatory for experienced profiles. ) Requirements: Excellent spoken English (mandatory) Freshers welcome (with strong communication skills) Prior experience in lead generation for Australian process preferred Willingness to work onsite in Noida Sector 64

Posted 12 hours ago

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0.0 - 5.0 years

3 - 6 Lacs

Bengaluru

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JobShop is Hiring! We are Indias Largest BPO Recruitment Company. Openings for: International Voice Domestic Voice International Chat Process Call HR Shefali 7975181576 and 9964080000 Role Responsibilities: Guide candidates through the hiring process & documentation Call & confirm candidates post-documentation Maintain accurate employee records Ensure HR compliance and legal documentation Must-Have Skills: Good communication Detail-oriented Admin & compliance handling MS Excel proficiency Time management Apply now and grow with us! Call Naim 7406686000

Posted 13 hours ago

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0.0 - 5.0 years

0 - 3 Lacs

Ahmedabad

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Connect on : 8690111447 Location: Ahmedabad Shift: Night Shift / Rotational *Handle inbound/outbound customer calls in a professional manner *Resolve customer complaints and queries efficiently *Maintain accurate call records and update CRM systems Required Candidate profile *12th pass / Graduate in any field *Freshers or candidates with 6 months in a voice process *Excellent verbal communication skills in English *Basic computer knowledge and typing speed *Fluent English

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0.0 - 5.0 years

3 - 8 Lacs

Bengaluru

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Job opportunity for multiple companies for candidates with excellent communication skills from 0 to 8 years of experience! Skills Required: Basic computer knowledge with Excellent Written & communication skill. Job Role: Voice, Semi-voice & Non voice process solving quires related technical, banking, Accounts issues. Eligibility Criteria: Under graduate / graduate with Good communication skills & flexible working in shifts freshers & Experience are eligible to apply. Designation: Analyst / Associate / Sr Associate / Technical Support Engineering / Business Analyst / Process Associate Rounds of Interview: Hr, Voice & Accent & Manager round. Work Location: Bangalore. Salary : 3,00000 to 800000/- Joining date : immediate Feel free to call at below No's to apply for suitable position. Mallik : 7259027282 / 7760984460 / 7259027295 / 9900024811 / 9686682465

Posted 15 hours ago

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1.0 - 6.0 years

3 - 8 Lacs

Noida, Gurugram, Delhi / NCR

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Need min. 1yr international voice process expereince Graduation not neccessary Package up to 9 LPA (70k in hand approx) 5 days working Both way cabs Freshers - 21 to 30k in hand Contact : Harleen - 9717279212 harleenkaur.imaginators@gmail.com Required Candidate profile . Immediate Joiners would be preferred . Expereince from any background - Customer service , Sales, collections, Technical support, Upselling, etc,. will work. . Need good or excellent communications.

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1.0 - 10.0 years

2 - 8 Lacs

Thane, Maharashtra, India

Remote

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We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 Top Leading Company hiring for UK & US Banking Customer Service( Voice)/ Mumbai / Salary - 8 LPA /@ Kabir - 8779897221 BRANDS like :-BARCLAYS BANK / JP MORGAN CHASE BANK / TC$ / Accenture / Tech Mahindra / Teleperformance / Concentrix / Foundevr / Timespro / First Advantage / SUTHERLAND / Fcs / HEXAWARE / Epicenter / IDFC FIRST BANK / AXIS BANK / FIRST SOURCE / ACCURATE & MANY MORE CALL KABIR 8779897221 Virtual interview process Outstation candidates can apply who are willing to relocate For UK Voice The Work Location is Powai & Malad (Mumbai) For US / Aus Voice The Work location is Thane & Malad (Mumbai) Graduates with minimum 9 months of Exp international Voice Undergraduate with minimum 18 months of Exp international Voice Freshers with excellent communication skills can also apply Interested Candidates Can connect Call @ Kabir - 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, Andheri, Thane, Vashi for first bucket Collections and Customer service (Voice) Process and Email/Chat Process. Wfh also available CALL OR WhatsApp KABIR 8779897221 Candidates having an excellent command over English and willing to work for US/UK Shift* shall apply. Candidates already working in International call Centers should expect an excellent salary hike when they apply for this posting. Fresher's can apply. PAN INDIA RECRUITMENT FOR ALL THE TOP BPO MNC's GET YOUR DREAM JOB HERE BEST SALARY ASSURANCE IN THE INDUSTRY NO CHARGES EXTENSIVE BRIEFING & DOCUMENTATION SUPPORT PROVIDED Candidates need to possess good English communication skills. FIXED SHIFT - WEEKENDS OFF - SAL UPTO 60K AMAZING INCENTIVES TRANSPORT PICK/DROP FACILITIES GROWTH OPPORTUNITIES Minimum qualification needed is 10th Pass (SSC) 6 months exp. Just give one simple Round of Interview and get your offer letter in Hand. If you want to book your interview immediately then call us now at CaLL Kabir 8779897221 Note: - We do not charge any fees at any stage of the recruitment process. If this profile doesn't suit your profile, kindly ignore & pass it to your friends those who are looking for job or job change in CALL CENTER. Regards, KABIR 8779897221

Posted 16 hours ago

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1.0 - 10.0 years

2 - 8 Lacs

Thane, Maharashtra, India

Remote

Foundit logo

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 Top Leading Company hiring for UK & US Banking Customer Service( Voice)/ Mumbai / Salary - 8 LPA /@ Kabir - 8779897221 BRANDS like :- BARCLAYS BANK / JP MORGAN CHASE BANK / TC$ / Accenture / Tech Mahindra / Teleperformance / Concentrix / Foundevr / Timespro / First Advantage / SUTHERLAND / Fcs / HEXAWARE / Epicenter / IDFC FIRST BANK / AXIS BANK / FIRST SOURCE / ACCURATE & MANY MORE CALL KABIR 8779897221 Virtual interview process Outstation candidates can apply who are willing to relocate For UK Voice The Work Location is Powai & Malad (Mumbai) For US / Aus Voice The Work location is Thane & Malad (Mumbai) Graduates with minimum 9 months of Exp international Voice Undergraduate with minimum 18 months of Exp international Voice Freshers with excellent communication skills can also apply Interested Candidates Can connect Call @ Kabir - 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, Andheri, Thane, Vashi for first bucket Collections and Customer service (Voice) Process and Email/Chat Process. Wfh also available CALL OR WhatsApp KABIR 8779897221 Candidates having an excellent command over English and willing to work for US/UK Shift* shall apply. Candidates already working in International call Centers should expect an excellent salary hike when they apply for this posting. Fresher's can apply. PAN INDIA RECRUITMENT FOR ALL THE TOP BPO MNC's GET YOUR DREAM JOB HERE BEST SALARY ASSURANCE IN THE INDUSTRY NO CHARGES EXTENSIVE BRIEFING & DOCUMENTATION SUPPORT PROVIDED Candidates need to possess good English communication skills. FIXED SHIFT - WEEKENDS OFF - SAL UPTO 60K AMAZING INCENTIVES TRANSPORT PICK/DROP FACILITIES GROWTH OPPORTUNITIES Minimum qualification needed is 10th Pass (SSC) 6 months exp. Just give one simple Round of Interview and get your offer letter in Hand. If you want to book your interview immediately then call us now at CaLL Kabir 8779897221 Note: - We do not charge any fees at any stage of the recruitment process. If this profile doesn't suit your profile, kindly ignore & pass it to your friends those who are looking for job or job change in CALL CENTER. Regards, KABIR 8779897221

Posted 16 hours ago

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1.0 - 10.0 years

2 - 8 Lacs

Thane, Maharashtra, India

Remote

Foundit logo

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morg@n/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / Concentrix / Ttec / Teleperformance / Foundevr / Firstsource / Epicenter / FCS / TimesPro & many more CALL KABIR 8779897221 WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, Andheri, Thane, Vashi for first bucket Collections and Customer service (Voice) Process and Email/Chat Process. Wfh also available CALL OR WhatsApp KABIR 8779897221 Candidates having an excellent command over English and willing to work for US/UK Shift* shall apply. Candidates already working in International call Centers should expect an excellent salary hike when they apply for this posting. Fresher's can apply. PAN INDIA RECRUITMENT FOR ALL THE TOP BPO MNC's GET YOUR DREAM JOB HERE BEST SALARY ASSURANCE IN THE INDUSTRY NO CHARGES EXTENSIVE BRIEFING & DOCUMENTATION SUPPORT PROVIDED Candidates need to possess good English communication skills. FIXED SHIFT - WEEKENDS OFF - SAL UPTO 60K AMAZING INCENTIVES TRANSPORT PICK/DROP FACILITIES GROWTH OPPORTUNITIES Minimum qualification needed is 10th Pass (SSC) 6 months exp. Just give one simple Round of Interview and get your offer letter in Hand. If you want to book your interview immediately then call us now at CaLL Kabir 8779897221 Note: - We do not charge any fees at any stage of the recruitment process. If this profile doesn't suit your profile, kindly ignore & pass it to your friends those who are looking for job or job change in CALL CENTER. Regards, KABIR 8779897221

Posted 16 hours ago

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0.0 - 5.0 years

3 - 6 Lacs

Bengaluru

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Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop call Adeeba-7975182651/ 9964080000. Or You can also visit our website jobshop.ai to chat with our HR Recruiters 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call Adeeba-7975182651/ 9964080000. Or You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call Adeeba-7975182651/ 9964080000. Or You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call Adeeba-7975182651/ 9964080000. Or You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call Adeeba-7975182651/ 9964080000. Or You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call Adeeba-7975182651/ 9964080000. Or You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

Posted 17 hours ago

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0.0 - 5.0 years

3 - 5 Lacs

Pune, Bengaluru

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Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING MNCs Candidates residing in Pune and Bangalore may apply for the same & outstation candidates need to relocate to Pune/Bengaluru . NOTE:- NEED IMMEDIATE JOINERS ONLY NEED EXCELLENT ENGLISH COMMUNICATION ANY ENGLISH COMMUNICATION COURSE FOR FRESHER'S WOULD BE PREFFERED FOR EXPERIENCED CANDIDATES NEED INTERNATIONAL EXPERIENCE ONLY Job Description Location :- Hinjewadi Phase - 2 Process -- INTERNATIONAL Customer Support Voice Eligibility:- Graduates Freshers and Exp both can apply Salary :- Rs 4.5 LPA to 5.75 LPA Working Days : -5 days working with Cab facility . ROLES AND RESPONSIBILITIES Customer Interaction : Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution : Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Quality Assurance Compliance : Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure calls meet internal quality and performance metrics (such as First Call Resolution, Customer Satisfaction, etc.). Performance Metrics : Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations : Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building : Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WhatsApp with resume and profile interested & location . YAGYANSHI - 9821182648 Siya -- 7565006262 Divya -- 9821182650 Areesha- 9628373763 Vanshika- 9628373762 Laiba 9654201996 KVC CONSULTANTS LTD NO PLACEMENT CHARGES #HIRING #voice #bpo #customerservice #pune #international #magarpatta #cse

Posted 1 day ago

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5.0 - 10.0 years

5 - 8 Lacs

Hyderabad, Gurugram, Bengaluru

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Hello Connections!!! Greetings From Teamware Solutions We are #Hiring. Position: ECP - Country Processor (Australia) Location: Hyderabad, Bangalore & Gurgaon Years of experience required: 5 to 9 years Notice Period: Immediate joiners only Shift timings: 10:30 AM to 07:30 PM Must have Skills: Payroll Operations for Australia & SAP payroll (EC/ECP) Interested candidates can send their resumes to ramizun.s@twsol.com. Job Description Summary: ECP - Country Processor (Australia) The Country Processor for Australia is responsible for executing and supporting end-to-end payroll processing and related services specifically tailored to the Australian context. This role involves collaboration with Australian customers, payroll stakeholders, and third-party providers, ensuring compliance with Australian legal regulations and customer requirements. Key responsibilities include managing payroll operations, providing customer service, supporting statutory and compliance activities, and engaging in continuous improvement initiatives within the Australian framework. Key Responsibilities: 1. Payroll Operations: Execute payroll activities ensuring compliance with Australian procedures and legal regulations. Process payroll data and payments specific to Australian requirements, ensuring accuracy and timeliness. Resolve payroll input issues in partnership with Australian stakeholders. Handle Australian statutory and compliance tasks, such as employee registration and tax filings. Support accounting functions and audit processes specific to Australia. Report payroll activity status and escalate risks as needed within the Australian context. Engage in continuous improvement and update process documentation relevant to Australia. 2. Payroll Customer Service: Deliver high-quality service in handling queries from Australian employees, customers, or third parties. Engage in continuous improvement activities for customer service specific to Australian needs. Maintain compliance with Australian procedures and update help desk scenarios. 3. General: Serve as a backup for the Country Lead or Payroll SME within the Australian region. Keep up-to-date with processes and country-specific information through training, focusing on Australian requirements. Act as a trainer for assigned courses and support team members as needed, with an emphasis on Australian processes. Skills and Abilities: Proficiency in SAP payroll (EC/ECP) and in-house payroll processing, with a focus on Australian systems. Strong analytical skills and attention to detail, especially related to Australian payroll nuances. Excellent organizational and time management skills. Fluent in English, with proficiency in the local Australian dialect for payroll communications. Ability to manage the payroll cycle and handle pressure effectively within the Australian context. Proactive problem-solving attitude and continuous improvement mindset. Proficient in MS Office applications, with experience tailored to the Australian market. This role requires a person with a strong customer focus, excellent communication skills, and a proactive approach to managing payroll processes specifically for Australia.

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0.0 - 5.0 years

3 - 5 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring for Experienced Customer Care Associates for TOP MNC. Location: Gurgaon / Noida upto 45k per month + Allowances 5 Days working Both side cabs Rotational Shifts Only Graduates can apply. Minimum 6 months exp is required Gurmukh: 9650005226

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0.0 - 5.0 years

3 - 6 Lacs

Bengaluru

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Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

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**"Apply with JobShop Your Ticket to the Best Call Center Careers in Bangalore!"** - Dont miss out on a golden opportunity! Apply with JobShop and gain access to top call center jobs across multiple BPOs in Bangalore. Freshers, dive into the industry with excellent training and support; experienced professionals, elevate your career with positions that reward your skills. - Join Indias largest BPO recruitment network and let us match you with the perfect job. Apply once and discover multiple openings today! Job Details: ob Details: Role: Customer Support International Voice Process Location: [Specify location if needed] Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 25,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude Why Join Alorica? Competitive Salary & Perks Performance-Based Growth Opportunities Work with a Leading Global Brand Friendly & Professional Work Culture Limited Openings Available! Don't Miss This Opportunity! Apply Now & Kickstart Your Career with Alorica! Would you like to add location details or any specific instructions for applicants? For More Details Call HR Arshiya-7026112000 or 9964080000 or visit jobshop.ai to explore other open positions with us

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0.0 - 5.0 years

2 - 6 Lacs

Pune, Bengaluru

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Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING MNCs Candidates residing in Pune ,Bangalore may apply for the same & outstation candidates need to relocate to Pune & Bengaluru . NOTE:- NEED IMMEDIATE JOINERS ONLY NEED EXCELLENT ENGLISH COMMUNICATION NEED ATLEAT 6 MONTHS OF EXPERIENCE ANY ENGLISH COMMUNICATION COURSE FOR FRESHER'S WOULD BE PREFFERED FOR EXPERIENCED CANDIDATES NEED INTERNATIONAL EXPERIENCE ONLY Job Description Location :- PUNE - HINJEWADI PHASE Eligibility:- UGs/Graduates Freshers and Exp both can apply Salary :- Rs 3.00 LPA to 6.5 LPA Working Days : - 5 days working with Cab facility . Location :- BANGALORE - Electronic city For Bangalore max package is Rs. 5.75 LPA Process -- INTERNATIONAL Customer Support Voice/Non Voice NOTE :- Undergraduate Fresher's are eligible with excellent Comms ROLES AND RESPONSIBILITIES Customer Interaction : Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution : Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Quality Assurance Compliance : Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure calls meet internal quality and performance metrics (such as First Call Resolution, Customer Satisfaction, etc.). Performance Metrics : Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations : Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building : Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. " Note:- This is a WFO Profile and Candidate should be comfortable working for the same . DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers AND write - PUNE CS OR BANGALORE CS WITH YOUR RESUME . HR DIVYA 9821182650 HR AREESHA 9628373763 HR VANSHIKA 9628373762 HR SIYA 7565006262 KVC CONSULTANTS LTD NO PLACEMENT CHARGES #HIRING #voice #bpo #customerservice #pune #international #magarpatta #cse

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0.0 - 5.0 years

0 - 2 Lacs

Gurugram

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SUMMARY International Customer Support Voice Role About The Client Our client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services. Job Description Position: International Customer Support Voice Qualification: Graduate/Undergraduate with a minimum of 6 months of experience Work Timing: Night shift Mode: Work From Office Job Location: Bangalore (Candidates applying should be staying in Bangalore city; pick & drop facility would be available) Eligibility: Excellent English communication skills are a must Nature: Contract 6 months (possibility of on-boarding on client payroll may happen in case of exceptional performance and a business need at our client's end) Compensation Expected Salary: CTC 40000 per month + other benefits (depends on last CTC and experience) Shift: Night Shift Notice Period: Immediate joiners or maximum 15 days notice Requirements Requirements Requirements: Freshers - only graduate Experience - graduate and undergraduate both are eligible. 6 months to 5 years experience in Customer Support, Technical Support, BPO, International Voice Process, Voice Process, Inbound, KPO, Outbound Process, US Process, UK Process, Australian Process, etc. Excellent communication skills Good knowledge in customer handling Willingness to work in rotational and night shifts Immediate joiner preferred Benefits Benefits Laptop and other assets will be provided by company P.F+ E.S.I + Others facility. Company will give both way cab facility.

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0.0 years

2 - 3 Lacs

Bengaluru

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Detailed JD Overall, Purpose of Job • Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction. • Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams • Strive and achieve SLA target and business outcome indicators defined by the client Job Responsibilities / Authorities • Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool • Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes • Walk customers/ Provide navigational support on self-service portal • Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines • Place outbound calls to customers when required in line with Client / Company guidelines • Work productively whilst maintaining exceptional call/data quality standards in line with targets • Contribute to the team through open and regular communication with peers / supervisors • Adhere to all company or departmental policies and procedures (personnel and operational) • Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process • Maintain regular and punctual attendance in line with company policies and procedures • Minimise customer complaints and escalations by providing exceptional service and call control Knowledge & Skill Requirement Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer • Good technical aptitude with an ability to learn quickly • Excellent verbal and written communication skills Experience Profile • Prior international BPO work experience preferred • Freshers acceptable Personal Attributes Able to work on a flexible basis as determined by the business needs • Ability to work under pressure • Team worker • Positive Attitude • Quick Learner • Punctual and Disciplined • Good Communication skills • Customer Focussed • Results driven • High standards of Integrity • Attention to detail Thanks and Regards, Vanitha.I 7358374054/8454943519

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

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Job description **"Your Gateway to the Best Call Center Jobs in Bangalore Apply with JobShop!"** - Are you looking for a rewarding career in a call center? Look no further! JobShop, Indias largest BPO recruitment company, is offering multiple openings across top companies in Bangalore. Whether you're a fresher starting your career or an experienced professional aiming for growth, we have the right job for you. - Apply once, unlock multiple job opportunities, and get placed with the best employers in the industry. Dont miss your chance to join the leading names in BPO apply today! 1. Technical Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR SK Anisul-7996177000/ 9964080000 OR You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call HR SK Anisul-7996177000/ 9964080000 OR You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR SK Anisul-7996177000/ 9964080000 OR You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call HR SK Anisul-7996177000/ 9964080000 OR You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call HR SK Anisul-7996177000/ 9964080000 OR You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru Role: Non Tech Support - Voice / BlendedIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Graduation Not Required

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0.0 - 4.0 years

1 - 4 Lacs

New Delhi, Gurugram, Delhi / NCR

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Hiring for international BPO Gurgaon location Customer service executive Fresherr are allowed Chat and voice process WhatsApp your resume on Hr 88266 73317 Required Candidate profile The candidate should posses good analytical skilss with decent communication skills Perks and benefits Free cabs Good IJp policy

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0.0 - 5.0 years

4 - 5 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring for International Sales Associate 5 days working both side cabs Location : Gurgaon / Noida Salary upto 5 LPA + incentives Call or Whatsapp @ Below mentioned : HR Gurmukh: 9650005226 HR Deepali : 9650092537 HR Mehak: 9650005227

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5.0 - 10.0 years

8 - 18 Lacs

Hyderabad, Gurugram, Bengaluru

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angalorentralole & responsibilities Need 5+ years experience in Payroll processing , Australian process, Employee central (EC) / Employee Central Payroll (ECP) , SAP Success factor Notice Period : Immediate or 15 days Location : Bangalore , Hyderabad and Gurugram If interested , kindly share your CV to meimozhi.b@twsol.com Key Responsibilities: Payroll Operations: Execute payroll activities ensuring compliance with Australian procedures and legal regulations. Process payroll data and payments specific to Australian requirements, ensuring accuracy and timeliness. Resolve payroll input issues in partnership with Australian stakeholders. Handle Australian statutory and compliance tasks, such as employee registration and tax filings. Support accounting functions and audit processes specific to Australia. Report payroll activity status and escalate risks as needed within the Australian context. Engage in continuous improvement and update process documentation relevant to Australia. Payroll Customer Service: Deliver high-quality service in handling queries from Australian employees, customers, or third parties. Engage in continuous improvement activities for customer service specific to Australian needs. Maintain compliance with Australian procedures and update help desk scenarios. General: Serve as a backup for the Country Lead or Payroll SME within the Australian region. Keep up-to-date with processes and country-specific information through training, focusing on Australian requirements. Act as a trainer for assigned courses and support team members as needed, with an emphasis on Australian processes. Skills and Abilities: Proficiency in SAP payroll (EC/ECP) and in-house payroll processing, with a focus on Australian systems. Strong analytical skills and attention to detail, especially related to Australian payroll nuances. Excellent organizational and time management skills. Fluent in English, with proficiency in the local Australian dialect for payroll communications. Ability to manage the payroll cycle and handle pressure effectively within the Australian context. Proactive problem-solving attitude and continuous improvement mindset. Proficient in MS Office applications, with experience tailored to the Australian market. This role requires a person with a strong customer focus, excellent communication skills, and a proactive approach to managing payroll processes specifically for Australia. Preferred candidate profile Perks and benefits

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

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Job description Job description **"Exciting Call Center Opportunities!** - Apply once, get access to multiple job openings under one roof. - JobShop offers the best BPO jobs in Bangalore with immediate openings, competitive pay, and growth potential. Start your journey today! Call Gowtham 7406026000 1). International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR Anisul-7996177000 or visit jobshop.ai to explore other open positions with us 2)International Customer Support(Voice)-- US Shift (2-Way Cab Provided) Work Location : Bengaluru, Whitefield Salary upto 40,000 per month Minimum 1 year experience a must Call HR Anisul-7996177000 or visit jobshop.ai to explore other open positions with us 3)International Customer Service Representative(Voice) Work Location : Indiranagar, Bengaluru Salary upto 35,000 per month Minimum 1 year experience a must Call HR Anisul-7996177000 or visit jobshop.ai to explore other open positions with us 4)International Customer Service Representative(Voice) Work Location : Indiranagar, Bengaluru Salary upto 35,000 per month Minimum 1 year experience a must Call HR Anisul-7996177000 or visit jobshop.ai to explore other open positions with us 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call HR Anisul-7996177000 or visit jobshop.ai to explore other open positions with us You can also visit our website jobshop.ai to chat with our HR Recruiters Role: Non Tech Support - Voice / BlendedIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / Blended Role: Customer Retention - Voice / BlendedIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / Blended

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0.0 - 5.0 years

3 - 4 Lacs

Hyderabad

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International Voice Process - Sales strategist Contact: Supriya HR -9154774388 Interested candidates can share their updated resume on WhatsApp JOB Description- Experience: 0 to 10 years Location: Hyderabad Salary : Based on Industry Standards Sales Strategist Key Responsibilities & What will you need to succeed in this role? Listen to the call effectively and comprehend the implicit & explicit ask of the customer. Able to convince, provide short & long term solutions aligned to the customer's business goals. Build rapport with the customer and maintain rational/neutral communication. Handle objections and continue the conversation to a productive outcome. Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes for book segmentation and engagement. Develop and maintain subject matter expertise on client's marketing solution offerings. Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. Provide updates to the management team on your pipeline and sales forecast objectives and key results. Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. International Voice LOB Experience including using of Dialers for OB Calls. Exceptional written & verbal communication skills. Agility. Ability to multitask & Collaborate. Customer centricity. Objection Handling. Stakeholder Management. Qualifications: 1-5 years of overall relevant experience (Sales process experience Mandate). Graduate in any field. Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides). Candidates should be flexible with rostered day offs and working in shifts. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report topeoplesuccessoperations@marketstar.com immediately

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

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Job description **"Your Gateway to the Best Call Center Jobs in Bangalore Apply with JobShop!"** - Are you looking for a rewarding career in a call center? Look no further! JobShop, Indias largest BPO recruitment company, is offering multiple openings across top companies in Bangalore. Whether you're a fresher starting your career or an experienced professional aiming for growth, we have the right job for you. - Apply once, unlock multiple job opportunities, and get placed with the best employers in the industry. Dont miss your chance to join the leading names in BPO apply today! 1. Technical Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR Medwin-6360064569. You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call HR Medwin-6360064569. You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR SMedwin-6360064569. You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call HR Medwin-6360064569. You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call HR Medwin-6360064569. You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru Role: Non Tech Support - Voice / BlendedIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Graduation Not Required

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0.0 - 5.0 years

3 - 8 Lacs

Thane, Mumbai (All Areas)

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Role & responsibilities Handle customer interactions daily with 0 availability time. Ensure SLAs are met consistently at individual and team level. Meet and exceed all performance thresholds. Focus on Key performance Indicator Ability to adapt to new KPI revisions basis business demand. Implement feedback and corrective actions to avoid repeat instances Excellent Communication Skills (Prior experience in contact center is not mandatory) Strong Team Player Strong Domain Knowledge Preferred Strong feedback implementation skills Possess Positive attitude and know to promote brand value. Ability to work in any shifts, the majority being night and midnight shifts Details Needed for Registration Process: Total year of experience: Relevant year of experience Full Name: Mail ID: Phone Number: Date of Birth: PAN Number: Current Location: Preferred Location: Current ctc: Exp ctc: Official Notice period: Any Career Gap Or Educational Gap: Graduation in Regular Or Distance: Interested can share your resume and details to deva.navayuga@gmail.com

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Exploring Australian Process Jobs in India

The Australian process job market in India is thriving with opportunities for job seekers looking to work in this field. With the rise in outsourcing and offshoring of business processes from Australia to India, there is a high demand for professionals skilled in Australian process management.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Hyderabad
  4. Chennai
  5. Pune

Average Salary Range

The average salary range for Australian process professionals in India varies based on experience levels. Entry-level positions can expect to earn anywhere between INR 3-5 lakhs per annum, while experienced professionals can command salaries upwards of INR 10-15 lakhs per annum.

Career Path

A typical career path in Australian process roles may include progressing from a Customer Service Executive to a Team Leader, then to a Process Manager, and eventually to a Senior Manager or Director level role.

Related Skills

In addition to Australian process management, professionals in this field may benefit from having skills such as customer relationship management, data analysis, communication skills, and project management.

Interview Questions

  • What is your understanding of Australian process management? (basic)
  • How do you handle customer escalations in an Australian process setting? (medium)
  • Can you explain a time when you had to resolve a complex issue for an Australian client? (medium)
  • How do you ensure compliance with Australian regulations in your work? (advanced)
  • What strategies do you use to improve operational efficiency in an Australian process environment? (medium)
  • How do you stay updated with the latest trends in the Australian process industry? (basic)
  • Can you provide an example of a successful process improvement initiative you led in your previous role? (medium)
  • How do you prioritize tasks when dealing with multiple Australian clients simultaneously? (medium)
  • What metrics do you track to measure the success of your Australian process operations? (advanced)
  • How do you handle cultural differences when working with Australian clients? (medium)
  • What software tools are you familiar with for Australian process management? (basic)
  • How do you ensure data security and privacy in your Australian process operations? (medium)
  • Can you explain the importance of SLAs in Australian process outsourcing? (basic)
  • How do you handle performance reviews and feedback in an Australian process team? (medium)
  • What strategies do you use to motivate your team in an Australian process environment? (medium)
  • How do you handle conflicts within your team members in an Australian process setting? (medium)
  • Can you provide an example of a successful client retention strategy you implemented for an Australian client? (advanced)
  • How do you ensure quality control in your Australian process operations? (medium)
  • What is your approach to training new team members in Australian process management? (basic)
  • How do you adapt to changing business requirements in an Australian process environment? (medium)
  • Can you explain a time when you had to deal with a challenging Australian client? (medium)
  • How do you ensure seamless communication with Australian stakeholders in your projects? (medium)
  • What is your approach to handling confidential information in an Australian process setting? (medium)
  • How do you prioritize customer satisfaction in your Australian process operations? (basic)

Closing Remark

As you prepare for your job search in the Australian process industry in India, remember to showcase your skills and experiences confidently during interviews. Stay updated with industry trends and be prepared to demonstrate your expertise in Australian process management. Good luck with your job search!

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