Associate QA Engineer

Corpay Technologies India Pvt. Ltd. is looking for a passionate and detail-oriented Associate QA Engineer to join our Business Analyst (BA) Team. This entry-level position is ideal for recent graduates or early-career professionals who are excited to learn and grow within the software quality assurance space. You will support the QA team in executing manual and automation test cases, identifying bugs, and ensuring product quality across multiple applications. What you'll be doing To investigate application issues within defined timelines Determine business impacts and assign relevant priority to application defects raised by clients in order to agree timelines for delivering software fixes Advise users on appropriate action/workaround where applicable. Escalate issues when required to appropriate resource with view to resolving within agreed Service Level Agreements Work closely with 3rd Level Application Support Analysts to identify/document the resolution Document, track and monitor problems to ensure a timely resolution Advise clients on timelines for delivery of fixes Co-ordinate system downtime with clients and infrastructure teams in order to apply software fixes Pro-actively review new functionality against client business requirements Monitor Production Jobs/Alerts Carry out daily checks on key processes in Production environments including Transaction imports, Billing outputs and Card Production files To ensure that the most cost effective and suitable system solutions are delivered Adhere to appropriate departmental procedures and practices To play a proactive and visible role in delivering key business projects and departmental objectives