Associate Project Manager – Client Operations in Financial Services

Job Description

Expected Notice Period : 15 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Hybrid (Bengaluru) Placement Type : Full Time Permanent position(Payroll and Compliance to be managed by: Riskspan) (*Note: This is a requirement for one of Uplers' client - A Single Platform for Loans | Securities | MSRs | Private Credit) What do you need for this opportunity? Must have skills required: Agile certifications, Communication, Confluence, pmp certification, Trello, Agile methodologies, client operation, Jira, Risk Assessment, Scrum/Kanban, SDLC, Stakeholder Communication, Project Management A Single Platform for Loans | Securities | MSRs | Private Credit is Looking for: Key Responsibilities: - Develop and manage detailed project plans, ensuring alignment with IT operations objectives and successful project execution. - Act as a liaison between cross-functional teams to facilitate collaboration, streamline communication, and drive project success. - Implement and oversee Agile project management methodologies, ensuring adaptive planning, continuous improvement, and timely software releases. - Identify and implement opportunities to optimize IT operational processes for efficiency and effectiveness. - Assess project risks, develop mitigation strategies, and proactively address challenges to ensure smooth execution. - Provide regular updates to stakeholders, ensuring transparency on project progress, challenges, and resolutions. - Oversee quality assurance processes to ensure deliverables meet required standards, working closely with QA/testing teams. - Ensure compliance with security protocols and regulatory requirements for all client projects. - Implement change control processes to manage scope changes while maintaining alignment with business objectives. - Maintain thorough project documentation, including project plans, status reports, and post-project evaluations. Qualifications: - Bachelors degree in Information Technology, Computer Science, or a related field. - 6-8 years of experience in IT Software and Operations Project Management within a reputable organization. - Strong understanding of IT infrastructure, operations, and best practices. - Project Management Professional (PMP) or equivalent certification preferred. - Strong analytical and problem-solving skills. - Willingness to work US business hours to support client operations effectively. Skills: - Proficiency in project management tools, particularly Jira. - Strong leadership and ability to work collaboratively with teams. - Technical knowledge of IT operations, IT infrastructure, and basic coding. - Understanding of software development life cycle (SDLC) methodologies, particularly Agile. - Experience in risk assessment and mitigation strategies. - Excellent communication and interpersonal skills.