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Associate Process Manager

Associate Process Manager

eClerx

6 - 8 years

8 - 10 Lacs

Pune

Posted:1 week ago| Platform:

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Skills Required

team management it services management skills process management process documentation standard operating procedures operations management project management data analysis team handling change management incident management team leading itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in process management and a strong background in IT Services & Consulting.

Roles and Responsibility

Manage and implement process improvements to increase efficiency and productivity.
Collaborate with cross-functional teams to identify and prioritize process improvement opportunities.
Develop and maintain process documentation and standard operating procedures.
Analyze data and metrics to measure process performance and inform decision-making.
Identify and mitigate risks associated with processes and implement controls to prevent errors.
Provide training and support to team members on new processes and procedures.

Job Requirements

Strong understanding of process management principles and methodologies.
Experience in the IT Services & Consulting industry, preferably in a process management role.
Excellent analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
Strong communication and interpersonal skills, enabling effective collaboration with stakeholders at all levels.
Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
Strong leadership and team management skills, with the ability to motivate and guide team members to achieve goals.

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eClerx

IT Services and IT Consulting

Mumbai Maharashtra

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Associate Process Manager