Associate Manager / Manager - HR Operations

Position: Associate Manager / Manager HR Operations

Location: Hyderabad (Work from Office)
Experience: 10+ years
Company: The Hackett Group
Employment Type: Full-Time

About The Hackett Group®

The Hackett Group® (NASDAQ: HCKT) is an intellectual property-based strategic consultancy and leading enterprise benchmarking and best practices firm, offering digital transformation, enterprise cloud, and global business services. With offices around the globe, we support world-class organizations by combining deep domain expertise with cutting-edge technology and proven methodologies.

Role Overview

We are looking for a highly experienced and proactive HR Operations Leader to join our team in Hyderabad. This role requires strong expertise in Core HR operations, labor law compliance, payroll management, and grievance handling, with the ability to lead process improvements and ensure seamless day-to-day HR service delivery. The ideal candidate should have demonstrated experience in managing HR operations for mid-to-large scale organizations and working closely with business stakeholders.

Key Responsibilities

• Lead end-to-end HR Operations including employee life cycle management, HRIS administration, and personnel documentation.
• Ensure full compliance with Indian labor laws and statutory requirements (PF, ESI, Gratuity, Shops & Establishment Act, etc.).
• Oversee monthly payroll processing in coordination with finance and external payroll vendors; ensure accuracy and timely payouts.
• Handle employee grievance resolution professionally, ensuring fairness and alignment with organizational policies.
• Collaborate with legal, finance, and other cross-functional teams for audits, compliance, and policy updates.
• Drive process automation and operational excellence initiatives within HR.
• Maintain and enhance HR dashboards, reports, and metrics to support data-driven decision making.
• Mentor and guide junior HR team members; provide leadership support to the broader HR function.

Requirements

• Minimum of 10 years of experience in HR Operations, preferably in the IT/Consulting/Professional Services industry.
• Strong knowledge of core HR functions, Indian labor laws, and compliance frameworks.
• Hands-on experience in payroll management, including vendor coordination and statutory filings.
• Excellent problem-solving, interpersonal, and communication skills.
• Proficient in HRIS tools (e.g., SAP, Oracle, Workday) and MS Office, especially Excel.
• Proven ability to work in a fast-paced, dynamic environment with high attention to detail.
• Graduate/Postgraduate in HR or related field (MBA in HR preferred).

Why Join Us?

• Work with a globally recognized firm delivering real business impact.
• Be part of a high-performing, collaborative, and inclusive culture.
• Exposure to best practices, global HR standards, and continuous learning.
• Competitive compensation, performance bonuses, and comprehensive benefits.

Apply now to be a part of our people-first culture and drive operational excellence at The Hackett Group!