Job
Description
Novo Nordisk Global Business Services ( GBS) India Department GBS People Operations Are you an expert in employee data management and possess working knowledge in SAP, Success Factors, Service NowDo you have a knack for leading teams and driv-ing operational excellenceIf you are ready to take the next step in your career, we have an exciting opportunity for you as Associate Manager in our People and Organiza-tion (P&O) team. Read on and apply today for a life-changing career! About the department The People and Organization (P&O) function at Novo Nordisk designs strategies for Recruitment, Performance Management, Learning & Development, Total Rewards, Mo-bility, Reporting, and Analytics. Within P&O, the Global Business Services (GBS) Peo-ple Operations (PO) department, based in Bangalore, plays a critical role in supporting global P&O strategies. The department thrives on collaboration, innovation, and opera-tional excellence, creating a dynamic and supportive work environment. Join a team that is making a real difference in shaping the future of HR at Novo Nordisk. The position As an Associate Manager, you will play a pivotal role in optimizing processes and leading a team within SAP-HR, SuccessFactors, and Employee Data Management. Your key responsibilities will include: Supervising and prioritizing daily tasks while balancing workload across the team. Ensuring accurate and efficient work allocation and process reviews by Subject Matter Experts (SMEs). Managing multiple systems and data flows for Employee Data Management (EDM) processes. Collaborating with teams such as Payroll, Rewards, Reporting, and Recruitment to ensure seamless interconnectivity. Developing and maintaining documentation on projects and team assignments. Proactively identifying problems, implementing solutions, and driving change management. Conducting interviews to hire team members with the right skills and competencies. Driving higher utilization of the team and ensuring compliance with local Global Business Services (GBS) regulations. Building a strong team to handle SAP-HR and other offshored tasks in collaboration with relevant departments. Creating adequate backups for processes to reduce dependency on specific individuals. Demonstrating strong analytical, problem-solving, and communication skills. Lead and develop a team of approximately 20 members, including Associates, Analysts, and Specialists. Conduct performance sessions, including goal setting, mid-year reviews, and year-end appraisals, along with regular one-on-one meetings. Monitor job performance and provide timely and constructive feedback to team members. Actively assess training requirements and develop plans to address staff needs. Enhance team performance and potential through feedback, coaching, and quality Individual Development Plans (IDPs). Supervise and ensure effective training for direct reports, including induction and process-specific training for new hires. Promote and sustain employee engagement initiatives introduced in GBS. Support ongoing management and employee development initiatives across GBS People Operations (PO). Qualifications To succeed in this role, you should have the following qualifications: Bachelor’s degree within business or HR. Overall, 10 - 12 years of experience preferable from Global HR shared Service Centre catering to multiple geographies. Minimum 4 years of People Management experience. Experience in SAP, Success Factors, Service Now preferred. Hands-on experience with process transitions from different parts of the world to centralized Shared Services. Experience in standardization of processes, simplification, and agile methodologies. Clean/Six-sigma awareness is a preference. Self-driven and dedicated/desire to influence. Functional competencies of Employee Data Management is a must.
