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Lodha Group
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Associate Manager CM Civil

Associate Manager CM Civil

Lodha Group

10 - 15 years

7 Lacs

Mumbai

Posted:11 hours ago| Platform:

Apply

Skills Required

Housekeeping Staffing guest satisfaction Billing housekeeping staff Manager Quality Control Customer service Training and Development Management Inventory

Work Mode

Work from Office

Job Type

Full Time

Job Description

A Housekeeping Executive (or Executive Housekeeper) oversees all aspects of housekeeping operations, ensuring cleanliness and order in a facility, typically a hotel or similar establishment . They manage a team of housekeeping staff, develop and implement cleaning standards, and manage budgets and inventory. Their role also includes training staff, addressing guest concerns, and ensuring compliance with safety and sanitation protocols.

Key Responsibilities:

Supervision and Management:
Overseeing and directing the work of housekeeping staff, including room attendants, house attendants, and laundry staff.
Training and Development:
Providing training and development to housekeeping staff on cleaning procedures, safety protocols, and customer service.
Quality Control:
Conducting regular inspections of guest rooms and public areas to ensure high standards of cleanliness and maintenance.
Inventory Management:
Managing the inventory of cleaning supplies, linens, and other housekeeping-related items.
Budget Management:
Developing and managing the housekeeping budget, controlling expenses, and optimizing resource allocation.
Communication and Collaboration:
Communicating effectively with other hotel departments (e.g., front desk, maintenance) to ensure seamless guest services.
Guest Satisfaction:
Addressing guest complaints and concerns related to housekeeping services promptly and efficiently.
Safety and Security:
Ensuring adherence to safety and sanitation policies and procedures to maintain a safe environment for both staff and guests.
Staffing and Scheduling:
Creating and managing staff schedules, ensuring adequate coverage for daily operations and special events.

Required Skills:

Leadership and Management:
Ability to lead, motivate, and manage a team of housekeeping staff.
Communication and Interpersonal Skills:
Excellent communication and interpersonal skills to interact effectively with staff and guests.
Organizational and Time Management Skills:
Ability to manage multiple tasks, prioritize effectively, and meet deadlines.
Problem-Solving Skills:
Ability to identify and resolve issues related to housekeeping operations, staff performance, and guest satisfaction.
Knowledge of Cleaning Techniques and Procedures:
Familiarity with standard cleaning procedures, safety protocols, and sanitation standards.
Financial Management Skills:
Ability to manage budgets, control expenses, and track inventory.
Flexibility and Adaptability:
Ability to work flexible hours, including weekends and holidays, and adapt to changing priorities.

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Lodha Group

Real Estate Development

Thane

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Associate Manager CM Civil

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

Supervision and Management:

Training and Development:

Quality Control:

Inventory Management:

Budget Management:

Communication and Collaboration:

Guest Satisfaction:

Safety and Security:

Staffing and Scheduling:

Leadership and Management:

Communication and Interpersonal Skills:

Organizational and Time Management Skills:

Problem-Solving Skills:

Knowledge of Cleaning Techniques and Procedures:

Financial Management Skills:

Flexibility and Adaptability:

More Jobs at Lodha Group