Job
Description
:Paytm is India's leading mobile payments and financial services distribution company. Pioneer of themobile QR payments revolution in India, Paytm builds technologies that help small businesses withpayments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to themainstream economy with the help of technology.About the team:This team involves in making a difference. A lot of contingency and new challenges are encouragedwithin the team to do stuff that is meaningful for those we serve. We are successful, and oursuccesses are rooted in our people's collective energy and unwavering focus on the employees, andthat's how it will always be change management in Social Media.About the role:Paytm Ambassador role will support various initiatives within the marketing/PR department aimed atdriving Paytm’s growth. This includes event management, customer acquisition, and social mediaengagement, as well as contributing to the development and success of the other programs.Why join usIf you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants, and depth of data in our ecosystem, we are in a unique position to democratizecredit for deserving consumers & merchants – and we are committed to it. India’s largest digitallending story is brewing here. It’s your opportunity to be a part of the story!Job TitleCreator Community Executive / Campaign ManagerDepartmentPaytm Ambassador ProgramEmployment TypeFull-TimeLocationLucknow, Jaipur, Allahabad, Ahmedabad, Indore, Guwahati, Hyderabad, Chennai,Bangalore, Delhi NCRCampaign Managers (3 Total):
Central team management role
Pan-India influencer onboarding and campaign execution
City Executives (10 Positions):CitiesLucknow, Jaipur, Allahabad, Ahmedabad, Indore, Guwahati, Hyderabad, Chennai,Bangalore, Delhi NCRRole Overview:We’re building a high-impact, creator-led content engine under the Paytm Ambassador Program.This team will identify, onboard, and manage nano/micro influencers in key cities across India.City Executives will handle local onboarding and engagement, while Campaign Managers willcentrally oversee execution, coordination, and reporting. The role blends community management,influencer marketing, and content execution — ideal for someone passionate about short-formcontent and creator culture.Key ResponsibilitiesCommon to All Roles:
Identify and recruit relevant nano/micro content creators on Instagram & YouTube
Explain program structure, payouts, and campaign briefs (via calls, WhatsApp)
Ensure video content is delivered on time and matches campaign tone & tagging guidelines
Log submissions, track creator performance, and maintain dashboards
Build and maintain long-term creator relationships for consistent participation
Manage city-specific WhatsApp/Telegram channels to keep creators engaged
Additional for Campaign Managers:
Coordinate campaign rollouts across multiple cities
Host monthly Zoom check-ins with regional teams and creators
Handle payout/content-related escalations with empathy and clarity
Submit structured weekly performance updates to the central team
Eligibility Criteria 1–3 years of experience in influencer marketing, community building, or content
management Strong communication skills in English, Hindi, and one regional language
Familiarity with Instagram, YouTube, and short-form video culture
Basic working knowledge of Excel/Google Sheets
Hands-on experience with creators is highly preferred
Ability to edit basic reels/short-form videos using mobile apps or simple tools
Preferred Traits Self-driven with a “hustler” mindsetQuick and reliable execution with attention to detail
Familiarity with grassroots networkscollege creators, artists, regional influencers
Active on Instagram or YouTube (personally or professionally)
Ability to manage multiple stakeholders and timelines
2,50,000 - 2,70,000 a year
Location - Bangalore, Karnataka,Lucknow, Uttar Pradesh