Assistant Vice President - Client Reporting And Performance

Hsbc

6 - 10 years

8 - 12 Lacs

Bengaluru

Posted:1 day ago| Platform:

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Skills Required

Front office Project management Data quality Customer service Continuous improvement Stakeholder management Principal Financial services Monitoring Reporting tools

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are currently seeking an experienced professional to join our team in the role of

Assistant Vice President - Client Reporting And Performance Product Analyst

Principal responsibilities

Impact on Business

The role will be responsible for supporting the Client Reporting team to ensure the accuracy of client statements and to support Front Office queries on client reports.
Preparing customized reports on client
Provide support to Operations regarding specific financial instrument behaviors.
Perform periodic monitoring and data quality controls on performance and other relevant data for client statements
Undertake investigations into detected / reporting errors and where appropriate raise incident tickets to have the issue resolved. Support platform changes / projects on client reporting.
Provide first line of support to Customer Service Help Desk and Front Office reporting queries ensuring that responses are accurate and timely.
Support continuous improvement of digital and non-digital reporting capabilities.
Demonstrate team player attributes- collaborate & help colleagues within team and outside team wherever required, provide timely feedback on new and better ways of doing things, sharing ideas and best practices with the team. Assist in driving compliance as well as efficient work culture across all regions.

Requirements

Good understanding of financial products.
Experience in reporting tools. Strong stakeholder management skills.
Proven experience in an environment that demands organizational agility and getting results through effective management of processes.
Ability to detect, identify and define problems then design effective solutions and implement appropriate controls.
Self-motivated, driven and delivery focused, with a good understanding of project management disciplines and techniques.
Highly adaptable with an ability to manage multiple tasks simultaneously and independently.
Effective presentation, interpersonal, negotiation and analytical skills together with strong English verbal and written communication abilities.

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