Assistant Manager - Operations

Join us as an Assistant Manager - Operations at Barclays, where you will spearhead the evolution of the digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionize our digital offerings, ensuring unparalleled customer experiences. To be successful in this role, you should have experience with expert knowledge of MS Office, primarily in advanced PPT and Excel capabilities, along with excellent communication skills, both written and oral. You should be well-organized, able to prioritize tasks, use judgment to manage/escalate issues, and turn around presentations for leadership quickly. Additionally, you should have awareness of Group Compliance policies and procedures, as well as a thorough understanding of Barclays Risk Framework. Financial and Business Acumen are required, along with the ability to work with people in different geographies and flexibility to work across shifts. Good interpersonal and stakeholder management skills, with the ability to interact at all levels, are essential. You should be pragmatic with a logical and flexible approach to problem resolution. Desirable skills and preferred qualifications include a graduate or higher degree in Business/Finance or equivalent practical experience, team handling, and performance management experience. A passion for adding value to the business through the production of sound analyses and recommendations is also preferred. As an Assistant Manager - Operations, your main purpose will be to monitor existing Barclays supplier relationships and operations to mitigate risk to the Bank and our customers. Your key accountabilities will include managing existing Barclays supplier relationships by developing Management Information (MI) that meets the bank's needs and complies with quality and control standards. You will also develop service level agreements to guide service delivery aligned with time efficiency and support the monitoring of service performance. Collaboration with various stakeholder groups to align services with client needs and the bank's objectives is crucial. Additionally, you will be responsible for developing and executing service improvement initiatives that improve service efficiency and competitive advantage in the marketplace. Analyst Expectations: - Perform prescribed activities in a timely manner and to a high standard, consistently driving continuous improvement. - Requires in-depth technical knowledge and experience in the assigned area of expertise. - Lead and supervise a team, guiding and supporting professional development, allocating work requirements, and coordinating team resources. - Take responsibility for embedding new policies/procedures adopted due to risk mitigation. - Advise and influence decision-making within your area of expertise. - Demonstrate understanding of how own sub-function integrates with function, alongside knowledge of the organization's products, services, and processes within the function. All colleagues at Barclays are expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship our moral compass, helping us do what we believe is right. You will also be expected to demonstrate the Barclays Mindset to Empower, Challenge, and Drive the operating manual for how we behave.,