Assistant Manager

The job involves assisting in the daily supervision of restaurant operations, including Restaurants/Bars and Room Service, if applicable. You will assist with menu planning, maintain sanitation standards, and support servers and hosts during peak meal periods. Your primary goal will be to enhance guest and employee satisfaction by identifying training needs, developing plans, and implementing them effectively. To qualify for this position, you should have a high school diploma or GED and a minimum of 4 years of experience in the food and beverage, culinary, or related professional area. Alternatively, a 2-year degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major from an accredited university, along with 2 years of relevant experience, will also be considered. Your responsibilities will include handling employee questions and concerns, monitoring performance, providing feedback, supervising shift operations, and ensuring compliance with restaurant policies and procedures. You will also manage staffing levels, encourage excellent customer service, address guest issues, and participate in training initiatives. Additionally, you will assist in opening and closing restaurant shifts, analyzing information to solve problems, recognizing quality products and presentations, and supervising daily operations in the absence of the Restaurant Manager. Your commitment to providing exceptional customer service and fostering a positive team culture will be crucial to your success in this role. Marriott International is an equal opportunity employer that values diversity and promotes an inclusive, people-first culture. If you are passionate about delivering exceptional service, embracing new experiences, and contributing to a dynamic team environment, we welcome you to join W Hotels, where curiosity is ignited, worlds are expanded, and every day is an opportunity to inspire and be inspired.,