Assistant Manager Front Desk

Company Description

Hilton Jaipur is centrally located in the heart of the city, just minutes away from major tourist attractions, shopping destinations, business hubs, and government establishments. With 179 spacious guest rooms and suites, various dining options, an outdoor pool, a full-service spa, and a fitness center, Hilton Jaipur caters to both leisure and business travelers. The hotel offers 10,000 square feet of flexible meeting and event space and participates in the Hilton Honors guest loyalty program, allowing members to earn Points and Miles with every stay.

Role Description

This is a full-time on-site role for an Assistant Manager Front Desk at Hilton Jaipur. The Assistant Manager Front Desk will handle day-to-day front desk operations, ensuring smooth check-ins and check-outs, managing reservations, and providing excellent customer service. The role also includes supervising front desk staff, addressing guest inquiries, and ensuring guest satisfaction. Additionally, the Assistant Manager will be responsible for maintaining communication with other departments to enhance the overall guest experience.

Qualifications

• Customer Satisfaction and Customer Service skills
• Receptionist Duties and Reservations management experience
• Strong Communication skills
• Experience in hospitality or a related field is a plus
• Ability to lead and supervise a team effectively
• Bachelor's degree in Hospitality Management or related field preferred