Assistant Manager - Events

1. Client Visit & External Event Management

• Respond promptly to all client visit and event requests, ensuring clarity in requirements.
• Coordinate with relevant operations teams and vendors to execute event deliverables.
• Oversee room preparation, including cleaning, standard boardroom setup, and floral arrangements.
• Manage client logistics, such as ground transportation and visitor passes.
• Coordinate F&B services, including food ordering based on client preferences, menu and name tents.
• Gather post-event feedback and initiate improvements as needed.
• Collate event-related costings based on actual consumption and seek necessary expense approvals.
• Process vendor invoices and ensure timely payments.
• Take proactive actions to address and rectify any shortfalls during or post-event execution.

2. Internal Event Coordination

• Liaise with internal stakeholders to gather requirements and coordinate internal meetings and events.
• Ensure the venue is cleaned, set up, and arranged according to event specifications.
• Coordinate A/V support and entertainment requirements via vendors, ensuring timely delivery.
• Manage and track vendor passes, pre-approvals, and purchase orders before confirming arrangements.
• Collect internal client feedback post-event to support continuous service improvement.
• Consolidate event costings and obtain approval for all expenses incurred.
• Oversee invoice processing and resolve any billing discrepancies or delivery shortfalls.

Vendor & Soft Services Coordination

• Work closely with facilities and soft services teams to ensure venue readiness, cleanliness, and guest comfort.
• Maintain strong coordination with catering, security, and AV partners to ensure smooth event operations.
• Monitor vendor performance and adherence to timelines, SLAs, and quality expectations.

Qualifications & Experience:

• Graduate in Hospitality Management, Event Planning, or Business Administration (preferred).
• Minimum 24 years of experience in corporate event management or workplace experience roles.
• Familiarity with vendor coordination, F&B services, and basic facilities management.

Key Skills & Competencies:

• Excellent organizational and multi-tasking skills with high attention to detail.
• Strong communication and interpersonal abilities; capable of interacting with clients and leadership.
• Ability to work under pressure and manage time-sensitive event requirements.
• Proficient in Microsoft Office tools; experience with event planning software is a plus.
• Proactive problem-solver with a focus on client satisfaction and service excellence.