Area Manager Ops

Responsibility of the entire Wireline Network, including FTTH, Intercity OFC, and ISP Network, is a crucial aspect of the Area Manager role. Your primary focus will be to ensure the best possible experience for end customers in terms of network operation, with a specific emphasis on CMO reduction through proper planning. It is essential to work towards improving the health of the OFC network and taking end-to-end responsibility for the entire network. Effective partner management for patrolling quality Capex execution and implementing a fiber cut reduction plan are key priorities. Additionally, attention to preventing single fiber breaks and conducting preventive maintenance activities is necessary to maintain network reliability. For internal candidates, the Area Manager role involves various major activities to achieve customer delight and provide quality services. This includes ensuring timely and high-quality service delivery to all customers, conducting monthly meetings to understand customer needs, and overseeing the operation and maintenance of a 3000 KM fiber network. A good understanding of MPLS, ASON, and DWDM technologies is essential, along with actively engaging and developing the team to drive commitment and high performance. Regular issue closure discussions with the team, maintaining network uptime at 99.99%, and implementing effective network monitoring systems are critical responsibilities. Planning and executing preventive and corrective maintenance activities, ensuring KPI performance, network uptime, MTTR, and SLA compliance, and handling new network delivery plans are also part of the role. The Area Manager must coordinate with the NOC and vendors to resolve faults promptly, achieve Opex savings, remove end-of-life equipment, and reduce Capex through innovative strategies. Mentoring and coaching team members to enhance their skills and performance, optimizing network operation and maintenance within budget and timelines, and collaborating closely with cross-functional teams are essential for successful operations. In-depth knowledge of wireline transport network, fixed-line broadband, OTN, MSAN, and various data circuits is required to meet business requirements effectively. This role requires a strong focus on maintaining network quality, uptime, and monitoring Capex and Opex parameters to drive operational excellence.,