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Accenture
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Application Tech Support Practitioner

Application Tech Support Practitioner

Accenture

1 - 3 years

1 - 5 Lacs

Chennai

Posted:12 hours ago| Platform:

Apply

Skills Required

suse linux administration linux system performance troubleshooting project management networking dbms recovery patch management sql technical support transport management microsoft windows installation windows vista user management sap hana finance

Work Mode

Work from Office

Job Type

Full Time

Job Description

Project Role :Application Tech Support Practitioner

Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills :SUSE Linux Administration

Good to have skills :NAMinimum
2 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your day will involve engaging with clients to understand their needs, troubleshooting issues, and ensuring that our systems operate seamlessly. You will utilize your exceptional communication skills to maintain high-quality service and provide effective solutions based on your comprehensive product knowledge. Your role will be pivotal in interpreting client concerns and designing resolutions that enhance user experience and system performance.
Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of best practices for system support.- Provide training and guidance to junior team members to enhance their skills. Professional & Technical
Skills:

- Must To Have

Skills:

Proficiency in SUSE Linux Administration.- Strong understanding of system performance tuning and optimization.- Experience with troubleshooting and resolving application issues.- Familiarity with scripting languages for automation tasks.- Knowledge of network protocols and services.
Additional Information:- The candidate should have minimum 2 years of experience in SUSE Linux Administration.- This position is based at our Chennai office.- A 15 years full time education is required.Qualification
15 years full time education

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Application Tech Support Practitioner