1628 Application Support Jobs - Page 39

Job Responsibilities 1.Interact with the business user and understand the problem 2.Troubleshoot and debug applications and provide application support 3.Develop Knowledge management document 4.Should be ready to work in shifts and non-office hours if required 5.ITIL certification with excellent knowledge of service management, change management, problem management 6.Coordination with other department and vendors for smooth running of applications Competencies / Skills Knowledge of Oracle based application development technology like Oracle Forms, Oracle Reports, SQL, PL/SQL, performance tuning. Knowledge on the Microsoft based application development technology like .Net, C#. Willing to work on new technology as per business need Skills Required Knowledge of automobile / manufacturing industry business processes like Supply Chain Management, Manufacturing Execution System, Dealer Management System, HR Travel Management etc. will be an added advantage Collaborative approach and positive attitude with all stakeholders to drive business results. Networking and influencing skills Team Player Customer obsession Problem solving

Job Title- IND Consultant I Wealth - PA - Technology Solution Line- Wealth Position type- Full Time Work Location- Gurgaon Working style- Hybrid Cab Facility- Yes Shift Time - 12PM to 9PM People Manager role: Yes Required education and certifications critical for the role- Bachelor s degree computer science, Maths or equivalent work experience in an analytical area. Tech (any specialization), Mtech, MCA is preferred. Required years of experience - 2-6 year of relevant experience AON IS IN THE BUSINESS OF BETTER DECISIONS At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are committed as one firm to our purpose, united through trust as one inclusive, diverse team and we are passionate about helping our colleagues and clients succeed. INFORMATION ABOUT THE BUSINESS We leverage deep actuarial, plan design and pension administration expertise and tools to design retirement plans. We help employers mitigate risk by better understanding liabilities, building plans that enhance retirement readiness and serving participants with unmatched satisfaction. Our investment team provides a spectrum of services including Investment Consulting, Delegated Investments and Alternative Investments, helping clients to optimise their potential risk-adjusted performance in a volatile market environment. GENERAL DESCRIPTION OF ROLE: IND Consultant I Wealth - PA - Technology is responsible for converting client requirements into analysis artifacts and to design test plans (based on direction from the LSA). The SA delivers clear analysis and test plans which accurately reflect the technical capacities of the system and address the requirements of the client. As well, the SA is responsible for coordinating and coaching around the configuration and test execution of the technology platform for a client team s service aligned benefits system. This can take the form of a new client implementation, an extension of services for a client, or an enhancement of current services. JOB RESPONSIBILITIES Clarify Requirements Works with Requirements team to clarify Requirements. Design/Analysis Provides service specific expertise for Data, Foundation, and Sr Consultant to create comprehensive analysis specifications, and incorporate recommended updates to analysis based on review. Development - Database, VBA and Application support Test Planning Designs Test Plans (unit, integration, regression, acceptance) and incorporates. recommended updates to Test Plan based on review. Handoff Hands off Analysis and Test Plans to CONSULTANT/ANALYST. Coaching Coaches CONSULTANT/ANALYST on configuration and testing work and defects Review Configuration/Testing Reviews Analysis and Test Plan documentation updates made by CONSULTANT/ANALYST and evaluates the results of the CONSULTANT/ANALYST test execution. Coordinate Construction Work Coordinates the work of aligned CONSULTANT/ANALYST, monitors task completion, and communicates team schedule and status to MANAGER. Deployment Executes on assigned deployment activities. Production Support Supports production environment (defects and trends) and executes workflow and defect management. SKILLS/COMPETENCIES REQUIRED: Flexible and adapt to changing priorities and deadlines. Coaches and coordinates work activities for the Setup Configuration Specialists aligned to the configuration and testing of the technology platform for a clients service. Learn innovative technology and support application. Provides Analysis/Test Plan Reviews for newer CONSULTANT I Shares Service Specific Best Practices and supports adherence. Works with MANAGER to identify training/information sharing needs. Conducts info shares and remains available for clarification on topic. Actively participate in general technical/service specific forums. Work with global teams efficiently and have the relevant task information flowing through all channels (Mail, Communicator, Timestamp, Voice call etc.), ability to coach and develop the team on this expectation. Ability to lead the discussion with the global team. Proven skills to use/coach others on technical and proprietary tools required to configure, test, debug, monitor, and report on system specifications. Mentor/Coach associates in the team. Ability to coach and coordinate the work of others when balancing multiple tasks. Ability to work closely with multi-culture teams across geographies and develop good working relationships. Participates in innovation ideas by working on its implementation brought by experienced colleagues in team HOW WE SUPPORT OUR COLLEAGUES In addition to our comprehensive benefits package, we are proud to be an equal opportunity workforce. At Aon, we believe a diverse workforce is an innovative workforce. Our agile, inclusive environment allows colleagues to manage their wellbeing and work/life balance while empowering you to be your authentic self. Furthermore, all colleagues enjoy two Global Wellbeing Days each year, encouraging them to take time to focus on themselves. We offer a variety of workstyle options through our Smart Working model, but we also recognize that flexibility goes beyond just the place of work... and we are all for it! Our continuous learning culture inspires and equips colleagues to learn, share and grow, helping them achieve their fullest potential. As a result, Aon colleagues are more connected, more relevant and more valued.

What does a successful Oracle PL/SQL Developer - Application Support do At Fiserv, an Oracle PL/SQL Developer in the Application Support role is a key asset in ensuring smooth, error-free application functioning. This role is pivotal in managing and resolving technical issues, coding, and interacting seamlessly with various stakeholders to deliver exceptional technical solutions in the financial services domain. What you will do: Develop and analyze SQL queries and PL/SQL code. Debug, write, and review packages, stored procedures, functions, triggers, views, and other database elements. Collaborate effectively with Subject Matter Experts (SMEs), Architects, Core Technology experts, and Business Analysts. Support both new and existing product lines while maintaining high standards of code quality and reliability. Work efficiently within a team environment to troubleshoot and resolve complex issues with a proactive approach. Fulfill tasks during the shift from 3:00 PM to 12:00 PM to provide robust support and application stability. What you will need to have: 3+ years of experience with Oracle PL/SQL programming and SQL proficiency. 3+ years of experience in developing and analyzing complex SQL queries and optimizing PL/SQL code. 2+ years of experience in collaborating with various stakeholders, including SMEs and Business Analysts, to deliver solutions. Proven experience working on large-scale products within the financial services or banking domain. Bachelor s degree in Computer Science, Information Technology, or a related field and/or equivalent military experience. What would be great to have: 2+ years of experience in the banking domain for deeper application context and preemptive issue resolution strategies. Strong analytical skills to identify and resolve potential issues proactively, enhancing the applications performance and reliability. Excellent communication skills to articulate technical concepts effectively to non-technical stakeholders. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Diversity and Inclusion: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address. Share this Job Email LinkedIn X Facebook

Must have Min 1+yrs Exp as Quality Analyst from Technical/ Semi Technical Voice Chat Email process BPO Need Immediate Joiners. Must know Quality QC Metrics/ Call Audits/ RCA. Excellent Comms required Call 8447780697 send CV monu@creativeindians.com

Overview Skills:- HR Finance and IT systems, HRIS Systems, Reach and finance systems understanding, Basic skills should be in HR systems or source systems, Query management or ticket management either in finance or HR Location: - Hyderabad, Bangalore, Gurgaon Experience :- 3-5 Years Shift Timings :- 2.00 pm - 11.00 pm Reach Lite Analyst Omnicom Global Solutions, Hyderabad, Telangana, India. We are hiring a Reach Lite Analyst to support key processes across Reach Lite and Microsoft Dynamics 365. This role involves updating AX panels, resolving onboarding/offboarding issues via Project Triangle, managing ServiceNow tickets for access roles, and ensuring accurate quarterly user access reviews. The ideal candidate is detail-oriented, collaborative, and comfortable working closely with cross-functional teams to resolve access and support issues efficiently. They are resourceful, organized and love a sense of accomplishment. Friendly and enjoy working with a diverse group of people. A team player with exceptional communication skills who continually strives to build strong relationships. Is highly pro-active with the ability to multi-task and resolve conflicts quickly. Thrives in a fast-paced working environment About Omnicom Global Solutions Omnicom Global Solutions is an integral part of Omnicom Group, a leading global marketing and corporate communications company. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialty communications services to over 5,000 clients in more than 70 countries. Omnicom Global Solutions India plays a key role for our group companies and global agencies by providing stellar products, solutions, and services in the areas of Creative Services, Technology, Marketing Science (Data & Analytics), Advanced Analytics, Market Research, Business Support Services, Media Services, and Project Management. We currently have 4000+ awesome colleagues in Omnicom Global Solutions India who are committed to solving our clients’ pressing business issues. We are growing rapidly and looking for talented professionals like you to be part of this journey. Let us build this, together! Responsibilities Client & Agency Service: Ensure AX Panels are properly updated in Reach Lite Resolve employee onboarding and offboarding issues related to Project Triangle (Internal onboarding/offboarding process for the D365 application). Work closely with D365 F&O Analyst to resolve errors, address access and user support issues Responsible for opening Service Now tickets for security roles, such as Timesheet Approver, following tickets through to completion and notifying users when roles have been added Review user access quarterly and properly document approval Qualifications This may be the right role for you if you have. 3 - 5 years of advertising agency or related experience Passion for marketing strategy Excel and PowerPoint proficiency Excellent communication skills: verbal, written, presentation and interpersonal Collaborative with the ability to build positive relationships with agency colleagues, and partner agencies Attention to detail Self-starter with a strong work ethic

Role & responsibilities • Responsible for maintaining the technical knowledge of the customer environment. • Responsible for updating the technical documents in the Support & Application Management knowledge base. • Analyze log files, provide corrective measures, and propose technical preventive solutions to the First Line team or the customer success associate. • Spar with project members about technical/functional workarounds in the model in case of defining a correction due to an incident. • May execute hotfixes in the model on Production environments. • Responsible for defining clear instruction (documentation and training) towards the front office team for incidents, service requests, or executing predictive maintenance. • Responsible for maintaining an internal Reference environment. • Contact 3rd party suppliers related to incidents or service requests. • Responsible to execute deployment of DELMIA Quintiq applications in the customer production environment to conform release instructions from the project team. • Provides input on new functional/technical opportunities to the Client Executive. • Help to improve the internal and external Continuous Services processes. • As part of the Continuous Services team, you will have direct contact with customers around the world regarding updates to their raised incidents or service requests. Preferred candidate profile Technical competencies: Basic understanding about Windows Server Operating Systems. Hands-on experience using Java/C++/C#.NET, PowerShell or similar object-oriented languages. Experience with databases like SQL Server or Oracle is nice-to-have. Experience with Log Analysis, application, and system performance analysis. Basic understanding of TCP/IP Networking would be added advantage. Previous experience with DELMIA Quintiq would be added advantage. Competence requirements: • Strong analytical and troubleshooting skills. • Persistence and pro-active attitude. • Creative problem-solving skills. • Problem management skills. • Customer and result-oriented. • Excellent communication skills. • Highly customer and result-focused. • Sense of Ownership • Service and quality focus/mindset • Excellent English reading, writing, and conversation. • Flexible (After completion of probation period it is expected to be ready to work in rotational shifts). Interested and eligible candidates can apply directly or can share their updated resume with the current CTC, expected CTC, and Notice Period on careers-in@thelogicfactory.com

Ericsson OCS Support Engineer Chennai - Guindy, India Operations 16873 Overview 1. 24/7 support Operation and Maintenance of Ericsson IN/OCS and handling Business Configurations. 2. L2 operations support to Ericsson IN/OCS for the nodes OCC, CCN, SDP, ECMS, NgCRS, NgVS, AIR. 3. Responsible for analysis and solving prepaid call related issues. 4. Responsible for daily health check-up of IN/OCS system. 5. Provide application support during server upgrades. 6. Provide support to NOC team and Ericsson team during outages/Service effect. 7. Analysis of various IN/OCS reports and prepare revenue related reports. 8. TCP DUMP analysis using wireshark. 9. Maintenance of CDR flow, CDR transfer between various IN/OCS Nodes, has to keep track of CDR Duplication or CDR Loss 10. Signalling link configuration, GT Routing. Responsibilities 1. 24/7 support Operation and Maintenance of Ericsson IN/OCS and handling Business Configurations. 2. L2 operations support to Ericsson IN/OCS for the nodes OCC, CCN, SDP, ECMS, NgCRS, NgVS, AIR. 3. Responsible for analysis and solving prepaid call related issues. 4. Responsible for daily health check-up of IN/OCS system. 5. Provide application support during server upgrades. 6. Provide support to NOC team and Ericsson team during outages/Service effect. 7. Analysis of various IN/OCS reports and prepare revenue related reports. 8. TCP DUMP analysis using wireshark. 9. Maintenance of CDR flow, CDR transfer between various IN/OCS Nodes, has to keep track of CDR Duplication or CDR Loss 10. Signalling link configuration, GT Routing. Requirements 1. Flexible to work in night shifts and Handling Oncall for 24/7 support. 2. Should have Operation and Support experience in all Ericsson OCS nodes (OCC, CCN, SDP, ECMS, NgCRS, NgVS, AIR) 3. Knowledge of Business Configuration in Ericsson IN/OCS 3. Must have experience in debugging/troubleshooting the traces using wireshark. 4. Should have knowledge in Prepaid call flows. 5. Knowledge Diameter,SIP, TCP/IP, MAP, SMPP, SCCP, MTP. 6. Experience in Linux, Shell Scripting. 7. Experience in SLA/KPIs. 8. Strong Written & Communication skills 9. Python is Added Advantage.

Application Support Engineer Position Summary Provide exceptional Level 2 Technical Support to both our internal Technology teams and external customers. As a customer-focused professional, you will collaborate closely with Support Engineers, Development, and Product Management to enhance our software's usability and supportability, making it more intuitive for users. Key Responsibilities Offer Level 2 support to Technology customers, users, and Lionbridge Teams. Incident Resolution Investigate and resolve complex application issues escalated from Level 1 support. Root Cause Analysis Perform in-depth analysis to identify and document the root causes of recurring problems. System Monitoring Monitor application performance and availability using tools and logs. User Support Provide technical support to end users and internal teams, often via ticketing systems. Bug Triage and Fix Coordination Reproduce bugs, document issues, and work with development teams to prioritize and fix them. Application Deployment Assistance Support the deployment of application updates or patches in test and production environments. Knowledge Base Maintenance Create and update documentation for troubleshooting procedures and known issues. Service Request Fulfillment Handle user requests for application configuration, access, or minor changes. SLA Management Ensure issues are resolved within defined Service Level Agreements. Collaboration with Cross-Functional Teams Liaise with Product Onwers, QA, and developers to ensure smooth operation and continuous improvement. Required Qualifications Bachelors' degree or equivalent, preferably in related field ITIL Foundations v3 or relevant knowledge Competencies/Experience Minimum of 3 years' experience in the IT Business, more specifically in Support delivery. Strong ability to diagnose, troubleshoot, and provide solutions for a wide range of technical problems Excellent customer service skills, ensuring customers receive top-notch support Familiarity with Financial Customer quoting business flow Knowledge of Gemini, LCX, eProc, Qwiz Other Requirements Familiarity with Oracle Configure, Price, Quote (CPQ) is advantageous. Ability to create simple SQL queries. Competency in at least one scripting language (e.g., Python/PowerShell).

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : VMWare Cloud Administration Good to have skills : Cloud InfrastructureMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an VMware Cloud Administration SME you will be responsible for managing and optimizing VMware-based cloud environments. Roles & Responsibilities:- Cloud Infrastructure Management:Administering VMware environments, including ESXi hosts and vCenter.- Monitoring & Troubleshooting:Identifying and resolving issues within the cloud infrastructure.- Security & Compliance:Ensuring security measures and compliance within the virtualized environment.- Patch Management & Upgrades:Performing regular maintenance tasks to keep systems updated.- Collaboration & Implementation:Working with IT teams to plan and deploy new cloud solutions.- Technical Support:Providing Level 1 and Level 2 support for VMware-related incidents.- Expected to be an SME- Design, deploy, and maintain VMware vSphere infrastructure, including ESXi hosts and vCenter Server.- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Ensure effective communication with clients- Implement best practices for system/application support- Conduct regular training sessions for team members Professional & Technical Skills: - Must To Have Skills: Proficiency in VMWare Cloud Administration- Good To Have Skills: Experience with Cloud Infrastructure. VMWAre ESXi, Windows, Storage Cloud Design and Build - Strong troubleshooting skills in VMWare Cloud Administration-VMware/Cisco UCS/NetApp experience preferred - Knowledge of virtualization technologies- Experience in cloud infrastructure management Additional Information:- The candidate should have a minimum of 5 years of experience in VMWare Cloud Administration- This position is based at our Bengaluru office- A 15 years full-time education is required -Able to work in 247 shifts Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP Basis Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving technical issues to ensure seamless system functionality. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure effective communication within the team.- Implement best practices for system maintenance.- Conduct regular system audits for optimal performance. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Strong understanding of system monitoring tools.- Experience in system performance tuning.- Knowledge of SAP security and authorization concepts.- Hands-on experience in SAP system upgrades. Additional Information:- The candidate should have a minimum of 5 years of experience in SAP Basis Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Cloud Infrastructure, Red Hat OpenShift, Kubernetes Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationSUMMARYAs an Deployment and managing Kubernetes Cluster in Azure and GCP. You will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring the smooth operation of applications. You will engage with stakeholders to understand their needs and provide timely solutions, all while maintaining a focus on enhancing system reliability and user satisfaction. Roles & Responsibilities:1.The Candidate should have hands-on experience in managing Kubernetes Cluster in Cloud (Azure / GCP) with the ability to Upgrade Kubernetes version and Cluster Version based on requirement.2.Should be able to troubleshoot and fix issues related to pods deployment and Connectivity issues.3.Configure the Cluster with Monitoring solution and manage with best security practices.4.Candidate should be capable of managing storages for the Pods and configuring CI/CD tools for Application deployment to container Cluster.5.Other Container Management tools like Openshift and Rancher is value added. Professional & Technical Skills: 4+ years of hands-on experience on Kubernetes management (AKS/GKE/Openshift)Strong Knowledge in Container Management in Cloud Managed services (AKS/EKS/GKE)Good Understanding of Microservice Architecture with ability to build and scale Container ClustersHands on experience in Kubernetes Upgrade and Container Cluster Upgrades.Ability to troubleshoot and fix container & Cluster service issues.Experience in integrating with Network, storage, Monitoring and firewall components.Configuration of Helm-Charts, Config Maps and automatic rollout and service discovery.Knowledge in Application Deployments to Container Clusters using CI/CD ToolsExperience in Container Monitoring Tools, Access Management and security best practices Hands-on experience on AKS, GKE, Openshift. Tools :Kubernetes Dashboard, Kube-monkey, Kube-hunter, Project Quay, Kube-burner,Kube-bench. Certification Kubernetes and Openshift. Bridge the relationships between offshore and onshore/client/stakeholders/third part vendor support teams Maintain the confidence level of the client by adhering to the SLA and deliverables Maximize the contribution from Offshore teams for a better and effective support Better understanding of client process, architecture and necessary execution Quick response, timely follow-up and ownership till closure Additional Informationcandidate should have minimum 3 years of experience in Kubernetes.High personal drive; results oriented; makes things happen.Excellent communication, interpersonal skills.Effective in building close working relationships with others.Innovative and creative and adaptive to new environment.Strong data point analytical, team work skills.Good attitude to learn and develop. A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP Basis Administration Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring the smooth operation of applications that are vital to business functions. You will engage with users to understand their challenges and work towards effective solutions, all while maintaining a proactive approach to system management and support. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of processes and procedures to enhance team knowledge.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Good To Have Skills: Experience with SAP HANA and SAP NetWeaver.- Strong understanding of system performance tuning and optimization.- Experience in managing user access and security within SAP environments.- Familiarity with backup and recovery processes for SAP systems. Additional Information:- The candidate should have minimum 2 years of experience in SAP Basis Administration.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP Basis Administration Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring the smooth operation of applications that are vital to business functions. You will engage with users to understand their challenges and work diligently to implement effective solutions, all while maintaining a proactive approach to system management and support. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of processes and procedures to enhance team knowledge.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Strong understanding of system monitoring and performance tuning.- Experience with database management and backup strategies.- Familiarity with troubleshooting and resolving application issues.- Knowledge of system security protocols and user access management. Additional Information:- The candidate should have minimum 2 years of experience in SAP Basis Administration.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Apache Kafka Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving technical issues to ensure seamless system functionality. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Proactively identify and resolve technical issues within critical business systems.- Collaborate with cross-functional teams to troubleshoot and address system malfunctions.- Develop and implement solutions to enhance system performance and reliability.- Provide technical support and guidance to end-users on system functionalities.- Document and maintain system configurations and troubleshooting procedures. Professional & Technical Skills: - Must To Have Skills: Proficiency in Apache Kafka.- Strong understanding of data streaming concepts and real-time data processing.- Experience with distributed messaging systems and event-driven architectures.- Hands-on experience in monitoring and maintaining Apache Kafka clusters.- Knowledge of troubleshooting and debugging Kafka-related issues. Additional Information:- The candidate should have a minimum of 3 years of experience in Apache Kafka.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SUSE Linux Administration Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Proactively identify and resolve software-related issues.- Collaborate with cross-functional teams to troubleshoot and resolve system problems.- Develop and implement solutions to enhance system performance.- Provide technical support and guidance to end-users.- Document troubleshooting steps and solutions for future reference. Professional & Technical Skills: - Must To Have Skills: Proficiency in SUSE Linux Administration.- Strong understanding of system administration and troubleshooting.- Experience with shell scripting and automation tools.- Knowledge of network protocols and security best practices.- Hands-on experience with system monitoring and performance tuning. Additional Information:- The candidate should have a minimum of 2 years of experience in SUSE Linux Administration.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Commvault Backup Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring the smooth operation of applications that are vital to business functions. You will engage with stakeholders to understand their needs and provide timely solutions, contributing to the overall efficiency and effectiveness of the organization. Roles & Responsibilities:-Perform installation, configuration, and optimization of Backup infrastructure to ensure high availability, performance, and scalability for backup and recovery.- Perform capacity planning and forecasting to support future data growth and license demand.- Analyze and implement data protection and disaster recovery strategies, including backup, replication, and failover solutions, leveraging the capabilities of Veritas NetBackup with Flex scale appliance, Nutanix based backup and Azure Backup.- Monitor Backup infrastructure health, performance, and utilization, proactively identifying and resolving issues to ensure uninterrupted operation.- Stay current with industry trends and advancements in backup technologies, evaluating and recommending new solutions and features to enhance the backup infrastructure.- Collaborate with vendors and third-party providers to evaluate, procure, and implement hardware and software upgrades as needed.- Provide technical support and guidance to other IT teams and end-users, troubleshooting backup-related issues and providing timely resolutions.- Collaborate with cross-functional teams to gather and analyze business needs, translating them into technical requirements for backup solutions.- Knowledge of architectures, technologies, and protocols, including SAN, NAS, Fiber Channel, iSCSI, NFS, and CIFS.- Experience with virtualization, deduplication, compression, and other advanced backup features.- Good analytical and problem-solving skills, with the ability to troubleshoot complex backup issues and perform root cause analysis.- Excellent communication and interpersonal skills, with the ability to collaborate effectively with team members, stakeholders, and vendors.- Demonstrated ability to work independently and as part of a team, groom team with knowledge and experience and manage multiple priorities with projects simultaneously. Professional & Technical Skills: - Must To Have Skills: Proficiency in Commvault Backup Administration.- Strong understanding of backup and recovery processes.- Experience with troubleshooting and resolving application issues.- Familiarity with system monitoring tools and performance tuning.- Ability to document processes and create user guides for application support.- Good understanding of datacenter and cloud infrastructure and experience with Microsoft Azure IaaS.- Experience in NetBackup, Azure Backup, Nutanix based Backup- Knowledge of scripting languages to perform administrative tasks.- Familiarity with ITIL processes and incident management.- Excellent problem-solving and analytical skills.- Client facing interaction. Additional Information:- The candidate should have a minimum of 5-7 years of experience in Veritas NetBackup on Flex scale appliance.- This position is based at our Bengaluru office.- A 15-year full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP Basis Administration Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving technical issues to ensure seamless system functionality. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Proactively identify and resolve technical issues within critical business systems.- Collaborate with team members to discuss and address system challenges.- Develop innovative solutions to enhance system performance.- Provide technical support and guidance to end-users.- Conduct regular system maintenance activities to ensure optimal performance. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Strong understanding of system troubleshooting and problem-solving.- Experience with system monitoring and performance optimization.- Hands-on experience in system maintenance and upgrades.- Familiarity with ITIL framework for service management. Additional Information:- The candidate should have a minimum of 2 years of experience in SAP Basis Administration.- This position is based at our Nagpur office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Nutanix Administration Good to have skills : Python (Programming Language), PowerShell, Nutanix CalmMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas.Primary skill:Expertise in managing & administering Nutanix AHV & virtualized infrastructure, including Nutanix Prism, cluster management, VM operations, and associated technologies along with Team management.Secondary skill:Experience in automation using scripting languages such as PowerShell, Python, or Nutanix Calm. Exposure to other virtualization platforms like VMware or Hyper-V and cloud platforms such as GCP, AWSKey responsibilities:Administration of a large-scale Nutanix AHV environment, including Prism Central, clusters, and virtual machines. Responsible for the setup, configuration, and management of Nutanix clusters and AHV hypervisors. Implement and manage high availability, backup, and disaster recovery strategies within the AHV ecosystem. Perform routine patching, upgrades, and capacity planning for Nutanix AHV infrastructure. Migration from VMware to AHV.Team management Skill.Technical experience:Proficient in Nutanix AHV components, including Prism, Data Protection, and Self-Service Restore. Hands-on experience in deploying and managing Nutanix clusters and virtual environments. Skilled in storage management, replication, and disaster recovery configurations. Expertise in troubleshooting performance issues, virtual networking, and storage integration (e.g., NFS, iSCSI). Familiar with Nutanix automation tools like Calm or scripting for task automation. Professional Attributes:Excellent communication and interpersonal skills. Strong analytical and troubleshooting capabilities with the ability to resolve complex technical issues. Team player with the ability to collaborate across departments to achieve operational excellence. Educational Qualification:Graduate/BTech, Nutanix Certified Professional (NCP), Cloud Certifications, or related certificationAdditional information:8-6 years of overall IT experience, with 5-4 years as a Nutanix AHV Administrator. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : PeopleSoft Administration Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving complex technical issues to ensure seamless operations. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure effective communication within the team.- Implement best practices for system maintenance.- Conduct regular system audits to ensure compliance and security measures are met. Professional & Technical Skills: - Must To Have Skills: Proficiency in PeopleSoft Administration.- Strong troubleshooting skills in identifying and resolving system issues.- Experience in system monitoring and performance optimization.- Knowledge of database management and SQL queries.- Good understanding of ITIL framework for service management. Additional Information:- The candidate should have a minimum of 7.5 years of experience in PeopleSoft Administration.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP Identity and Access Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving technical issues to ensure seamless system functionality. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Proactively identify and resolve technical issues within critical business systems.- Collaborate with cross-functional teams to troubleshoot and address system issues.- Develop and implement solutions to enhance system performance and reliability.- Provide technical support and guidance to end-users on system functionalities.- Document and maintain system configurations and troubleshooting procedures. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Identity and Access Management.- Strong understanding of system architecture and integration principles.- Experience with system monitoring and diagnostic tools.- Knowledge of ITIL framework and incident management processes.- Hands-on experience in scripting languages for automation tasks. Additional Information:- The candidate should have a minimum of 3 years of experience in SAP Identity and Access Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : ControlM Administration Good to have skills : Cloud InfrastructureMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving complex technical issues to ensure seamless operations. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure effective communication within the team.- Implement best practices for efficient system operations.- Conduct regular performance evaluations and provide feedback. Professional & Technical Skills: - Must To Have Skills: Proficiency in ControlM Administration.- Good To Have Skills: Experience with Cloud Infrastructure.- Strong understanding of system monitoring and troubleshooting.- Knowledge of ITIL framework for incident and problem management.- Experience in scripting languages like Shell or Python. Additional Information:- The candidate should have a minimum of 7.5 years of experience in ControlM Administration.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Nutanix Administration, Vmware Virtualization Administration, Nutanix Architecture Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Ensure effective communication within the team- Implement best practices for software support- Conduct regular performance evaluations Professional & Technical Skills: - Must To Have Skills: Proficiency in Nutanix Administration, Nutanix Architecture, Vmware Virtualization Administration- Strong troubleshooting skills- Experience in system monitoring and maintenance- Knowledge of cloud computing technologies- Ability to work under pressure and meet deadlines Additional Information:- The candidate should have a minimum of 5 years of experience in Nutanix Administration- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : VMware Horizon Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationTemplateRoleVMware Horizon AdministrationJob TitleView Horizon Career Level10Entity:IO Shared ServicesKey ResponsibilitiesIn-depth knowledge on all Horizon Infrastructure server components like the connection, composer, security/ UAG, App volume manager, DEM, JMP. Cloud POD Architecture.Managing and provisioning virtual desktops like instant clones, instant clones, full clonesCreating desktop pools both dedicated and floating and configuring policies for the VDIs, hands-on experience in troubleshooting issues related to Windows 10/ Windows 11.In-depth knowledge on packaging applications using the app volume manager and Thin-App console.Work as a team player and collaboratively work with multiple teams.Upgrading the Horizon infra to the next best version. Client handling communication, managing team, providing KT both technical and Process related to the new joiners.Managing Citrix Xen-App and Xen-Desktop management.Understanding and hands-on experience of configuring Citrix policies.Basic knowledge of Azure Cloud administration and good to know Azure AVD functionality.Experience on working in incidents, service requests and changes.Experience in creating SOPs and Runbooks Identify RCA for re-occurring issues.Document RCA for P1 and Major incidents, provide technical expertise as per best practices and should come up with automation solutions as per client need. Technical Experience.1.Minimum of 5 years of experience in managing Horizon sites and strong VDI administration skills 2. Hands-on in managing VDI farm, packaging applications and troubleshooting performance-based issues 3. Providing effective inputs to enhance user experience and configuring optimization policies for the environment 4. Deep knowledge on GPOs specific to the Horizon infrastructure, DEM/ View Persona policies and managing the Composer server database, back up of the view components 5. Hands-on experience in working on the View Horizon Console, DEM, and App volume manager console 6. Certificate management and good understanding on VMware vSphere concepts like Snapshot management, HA, DRS, resource pools, template and clone management.7 Should be able to understand architectural set up of an environment and the flow of the user session to connect to the VDI and also RDSH sessions and applications.8. Good to have PowerShell scripting skills. Professional Attributes.1.Should be able to work in 24/7 Rota 2. Should have a minimum experience of 36 months 3. Should have good communication skills 4. Should be ready to acquire new skills 5. Should be flexible during OOH. Educational QualificationGraduate Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP HANA DB Administration Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving issues to ensure seamless operation of business systems. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Proactively identify and resolve technical issues in business systems.- Collaborate with cross-functional teams to troubleshoot and resolve system issues.- Develop and implement solutions to enhance system performance.- Provide technical support and guidance to end-users.- Document troubleshooting steps and solutions for future reference. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP HANA DB Administration.- Strong understanding of database management principles.- Experience in performance tuning and optimization of SAP HANA databases.- Knowledge of SAP HANA backup and recovery procedures.- Hands-on experience in SAP HANA system monitoring and maintenance. Additional Information:- The candidate should have a minimum of 2 years of experience in SAP HANA DB Administration.- This position is based at our Coimbatore office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : IBM Business Process Manager (BPM) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving technical issues to ensure seamless operation of business systems. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Proactively identify and resolve technical issues within critical business systems.- Collaborate with cross-functional teams to troubleshoot and address system malfunctions.- Develop and implement strategies to enhance system performance and reliability.- Provide technical support and guidance to end-users on system functionalities.- Document and maintain system configurations, processes, and troubleshooting procedures. Professional & Technical Skills: - Must To Have Skills: Proficiency in IBM Business Process Manager (BPM).- Strong understanding of system architecture and integration.- Experience in diagnosing and resolving technical issues in a fast-paced environment.- Knowledge of ITIL framework and best practices for incident and problem management.- Familiarity with scripting languages for automation tasks. Additional Information:- The candidate should have a minimum of 3 years of experience in IBM Business Process Manager (BPM).- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education