1628 Application Support Jobs - Page 11

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : ServiceNow IT Service Management Good to have skills : ServiceNow IT Operations ManagementMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve incidents, ensuring that business operations run smoothly and efficiently. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of service delivery, all while maintaining a focus on customer satisfaction and operational excellence. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor system performance and proactively address potential issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management.- Good To Have Skills: Experience with ServiceNow IT Operations Management.- Strong analytical skills to diagnose and resolve technical issues.- Familiarity with ITIL processes and best practices.- Experience in incident management and service request fulfillment. Additional Information:- The candidate should have minimum 5 years of experience in ServiceNow IT Service Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Electronic Medical Records (EMR) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of electronic medical records (EMR) systems and supporting the healthcare industry. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure the smooth functioning of electronic medical records (EMR) systems.- Troubleshoot and resolve issues within multiple components of critical business systems.- Collaborate with cross-functional teams to identify and solve complex technical problems.- Contribute to the development and implementation of system enhancements and upgrades. Professional & Technical Skills: - Must To Have Skills: Proficiency in Electronic Medical Records (EMR).- Strong understanding of software engineering principles and practices.- Experience in troubleshooting and resolving technical issues.- MediMobile, Revenue Cycle Analytics RCA Additional Information:- The candidate should have a minimum of 5 years of experience in Electronic Medical Records (EMR).-Well versed into IIS, system configurations, Apache and Middleware-Optimize system performance through regular updates and patches.-Plan and execute system upgrades and migrations.-Implement and maintain security policies and procedures.-Conduct regular security audits and vulnerability assessments.-Communicate with vendors for support.-Well versed into application installation / software patch upgrades, maintain servers-Manage user accounts and permissions.-Provide technical support and guidance to other applications team.-Develop and maintain documentation for system configurations, processes, and procedures.-Explore Automation ideas and develop Usecases-Ready to support during US Business Hours - This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Enterprise Network Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time educationKey Responsibilities -Provide L2 Network Support and troubleshooting-Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999-Flexibility towards working on shifts.-Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines.-Front End Internal, External, and client audits and work towards the closure of the findings. Technical Experience Mandatory--------------Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto-Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills-------------------Knowledge on Cloud Technology-Knowledge on Scripting-Knowledge on Wireless Technology-SSL VPN Configuration and Troubleshooting Professional Attributes -Excellent verbal and written communication skills.-Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas-Positive Attitude towards work-Ability to work as Team-Work independently with minimal assistance Additional Information -Certification on Cloud Technology Educational Qualification:Any degree / 15 years of Full time education Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Cloud Data Architecture Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time educationData ArchitectKemper is seeking a Data Architect to join our team. You will work as part of a distributed team and with Infrastructure, Enterprise Data Services and Application Development teams to coordinate the creation, enrichment, and movement of data throughout the enterprise.Your central responsibility as an architect will be improving the consistency, timeliness, quality, security, and delivery of data as part of Kemper's Data Governance framework. In addition, the Architect must streamline data flows and optimize cost management in a hybrid cloud environment. Your duties may include assessing architectural models and supervising data migrations across IaaS, PaaS, SaaS and on premises systems, as well as data platform selection and, on-boarding of data management solutions that meet the technical and operational needs of the company. To succeed in this role, you should know how to examine new and legacy requirements and define cost effective patterns to be implemented by other teams. You must then be able to represent required patterns during implementation projects. The ideal candidate will have proven experience in cloud (Snowflake, AWS and Azure) architectural analysis and management. ResponsibilitiesDefine architectural standards and guidelines for data products and processes. Assess and document when and how to use existing and newly architected producers and consumers, the technologies to be used for various purposes, and models of selected entities and processes. The guidelines should encourage reuse of existing data products, as well as address issues of security, timeliness, and quality. Work with Information & Insights, Data Governance, Business Data Stewards, and Implementation teams to define standard and ad-hoc data products and data product sets. Work with Enterprise Architecture, Security, and Implementation teams to define the transformation of data products throughout hybrid cloud environments assuring that both functional and non-functional requirements are addressed. This includes the ownership, frequency of movement, the source and destination of each step, how the data is transformed as it moves, and any aggregation or calculations. Working with Data Governance and project teams to model and map data sources, including descriptions of the business meaning of the data, its uses, its quality, the applications that maintain it and the technologies in which it is stored. Documentation of a data source must describe the semantics of the data so that the occasional subtle differences in meaning are understood. Defining integrative views of data to draw together data from across the enterprise. Some views will use data stores of extracted data and others will bring together data in near real time. Solutions must consider data currency, availability, response times and data volumes, etc. Working with modeling and storage teams to define Conceptual, Logical and Physical data views limiting technical debt as data flows through transformations. Investigating and leading participation in POCs of emerging technologies and practices. Leveraging and evolving existing [core] data products and patterns. Communicate and lead understanding of data architectural services across the enterprise. Ensure a focus on data quality by working effectively with data and system stewards. QualificationsBachelors degree in computer science, Computer Engineering, or equivalent experience. A minimum of 3 years experience in a similar role. Demonstrable knowledge of Secure DevOps and SDLC processes. Must have AWS or Azure experience.Experience with Data Vault 2 required. Snowflake a plus.Familiarity of system concepts and tools within an enterprise architecture framework. Including Cataloging, MDM, RDM, Data Lakes, Storage Patterns, etc. Excellent organizational and analytical abilities. Outstanding problem solver. Good written and verbal communication skills. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : NetApp NAS Architecture and Design Good to have skills : Storage Area Networks (SAN) Architecture and DesignMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing support to end-users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and contributing to the improvement of application performance and stability. Roles & Responsibilities:Should have sound experience in providing L3 support for Storage Management and support on NetApp Cluster mode and NetApp CVODesign and implement Cluster mode and systems including installation, configuration, software upgrades, and storage provisioning.Administer Fibre Channel SAN fabrics, including installation, configuration, zoning, software upgrades, and maintenance of switches.Design and Configure Replication for Disaster Recovery using Recovery point and SnapMirror.Plan and implement best practices for NAS and SAN solutions.Create and update documentation for storage procedures.- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Troubleshoot and resolve technical issues related to applications.- Collaborate with cross-functional teams to identify and solve issues within critical business systems.- Provide support to end-users and address their queries and concerns.- Contribute to the improvement of application performance and stability.- Stay updated with the latest technologies and industry trends to enhance application support services. Professional & Technical Skills: Should have sound experience in Cluster mode and Pure Storage high Availability, Disk technologies, RAID Levels, Snapshot/Snapvault technologies and Flexclone.Good knowledge on CIFS, NFS, ISCSI and FCP protocols.Experience with installation, configuration and management of storage arrays and switches expected.Experience with Brocade and Cisco SAN Switches.Experience on Storage Pools, Tiering, LUN masking and zoning.Proven skills in understanding customer storage requirements, implementing Fiber Channel and iSCSI SAN solutions, and integrating different operating systems and applications.Should have knowledge about the ITIL framework.Relevant certifications will be an added advantage.- Must To Have Skills: Proficiency in NetApp NAS Architecture and Design.- Good To Have Skills: Experience with Storage Area Networks (SAN) Architecture and Design.- Strong understanding of storage technologies and concepts.- Experience in designing and implementing NetApp NAS solutions.- Knowledge of storage protocols such as NFS, CIFS, and iSCSI.- Familiarity with storage management tools and techniques.- Ability to troubleshoot and resolve storage-related issues.- Excellent problem-solving and analytical skills. Additional Information:- The candidate should have a minimum of 2 years of experience in NetApp NAS Architecture and Design.- This position is based at our Hyderabad office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP for Banking Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business objectives, facilitating communication between stakeholders, and overseeing the technical aspects of projects to ensure successful delivery. You will also engage in problem-solving activities, providing guidance and support to team members while ensuring adherence to best practices and standards in application development. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate training and knowledge sharing sessions to enhance team capabilities.- Monitor project progress and implement necessary adjustments to meet deadlines. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP for Banking.- Strong understanding of application design and architecture principles.- Experience with project management methodologies and tools.- Ability to analyze complex business requirements and translate them into technical specifications.- Familiarity with integration techniques and data management practices. Additional Information:- The candidate should have minimum 12 years of experience in SAP for Banking.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Ansible on Microsoft Azure Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business objectives, overseeing project timelines, and facilitating communication among stakeholders to drive successful project outcomes. You will also engage in problem-solving activities, providing guidance and support to your team while ensuring adherence to best practices in application development. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and development opportunities for team members to enhance their skills.- Monitor project progress and implement necessary adjustments to meet deadlines. Professional & Technical Skills: - Must To Have Skills: Proficiency in Ansible on Microsoft Azure.- Strong understanding of cloud infrastructure and services, particularly within Microsoft Azure.- Having knowledge of creating playbook, inventory, roles, tasks.- Basic knowledge of Ansible automation platform or any devops pipeline tools.- Experience with automation tools and scripting languages to streamline processes.- Familiarity with application lifecycle management and deployment strategies.- Ability to troubleshoot and resolve technical issues efficiently. Additional Information:- The candidate should have minimum 6 years of experience in Ansible on Microsoft Azure.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Windows Desktop Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years of full time education Graduate Summary :As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve providing support for Microsoft Windows Desktop Management and ensuring smooth functioning of the systems. Roles & Responsibilities:- Provide technical support for Microsoft Windows Desktop Management and resolve any issues that arise.- Collaborate with cross-functional teams to identify and solve issues within multiple components of critical business systems.- Ensure smooth functioning of the systems by monitoring and maintaining the infrastructure.- Develop and maintain technical documentation for the systems and processes.- Participate in the on-call rotation to provide 24/7 support for critical business systems. Professional & Technical Skills: - Must To Have Skills: Experience in Microsoft Windows Desktop Management.- Good To Have Skills: Knowledge of cloud computing platforms such as AWS or Azure.- Strong understanding of ITIL processes and methodologies.- Experience in troubleshooting and problem-solving.- Excellent communication and interpersonal skills. Additional Information:- The candidate should have a minimum of 3 years of experience in Microsoft Windows Desktop Management.- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions.- This position is based at our Bengaluru office. Qualification 15 years of full time education Graduate

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Basis Administration Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are functioning optimally and meeting the needs of stakeholders. Your role will require you to balance technical expertise with effective communication, ensuring that all parties are aligned and informed throughout the project lifecycle. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Strong understanding of system architecture and application integration.- looking for Basis resources with Upgrade/Migration/Implementation experience- Experience with database management and performance tuning.- Familiarity with cloud technologies and deployment strategies.- Ability to troubleshoot and resolve technical issues efficiently. Additional Information:- The candidate should have minimum 7.5 years of experience in SAP Basis Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : EPIC Systems Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Your expertise in EPIC Systems and problem-solving skills will be instrumental in maintaining the efficiency and reliability of the systems. Roles & Responsibilities:Epic Analyst will provide primary support for their designated application/module.Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration.Provide on-going system support and maintenance based on support rosterRespond in a timely manner to system issues and requestsConduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues.Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPsPerform/support regular / periodic system patch, maintenance and verification.Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilizationPerform/support the work required to comply with audit and security requirements.Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Professional & Technical Skills: - Must To Have Skills: Certified in epic modules (RWB,Epic Care link,Haiku,Healthy Planet,Mychart,Rover,Willow ambulatory,Cogito, Ambulatory, Clindoc, Orders, ASAP, RPB, RHB, HIM Identity,HIM ROI, HIM DT, Cadence, Prelude, GC, Optime, Anesthesia, Beacon, Willow Imp, Cupid, Pheonix, Radiant, Beaker AP, Beaker CP, Bridges, Clarity, Radar, RWB)- Experience in troubleshooting and resolving application issues. Additional Information:- The candidate should have a minimum of 5 years of experience in EPIC Systems.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : OpenLink Endur Good to have skills : Openlink Endur FunctionalMinimum 12 year(s) of experience is required Educational Qualification : 1 Minimum 15 years of full-time education 2Atleast 4 year Bachelor degree Training or certification Project Role :Application Lead Project Role Description :Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have Skills :OpenLink EndurGood to Have Skills :Openlink Endur FunctionalJob :Key Responsibilities :1 gathering, Technical analysis, Technical design and end to end configuration of product set up in Endur 2 Adept in handling business changes and managing client expectations 3 Provide comprehensive document of changes, coordinate user testing, user training 4 Effective management of tasks, timelines, progress reporting on tasks - Manage communication across multiple teams and be a good team player 5 Strong functional understanding of Gas, power, coal,emissions/renewables trading Technical Experience :1 Thorough understanding of Agile and waterfall delivery methodology 2 Minimum 12 year of experience on Endur, OC Java and Net 3 Should have experience in managing an end to end delivery of a module 4 Strong functional understanding of Gas, power, coal, emissions/renewables trading 5 Should have deep experience in latest Endur version with setup experience on all key modules 6 Dotnet, Endur, ETRM/CTRM strong programming skills, good software engineering skillset Professional Attributes :1 Candidate must be able to work in small teams, or alone, for project delivery 2 Candidate should be able to exhibit strong analytical and problem-solving skills,to deliver high quality solutions to clients 3 Candidate should be able to liaise with other support/development teams to resolve cross Educational Qualification:1 Minimum 15 years of full-time education 2Atleast 4 year Bachelor degree Training or certificationAdditional Info :NA Qualification 1 Minimum 15 years of full-time education 2Atleast 4 year Bachelor degree Training or certification

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP EWM Good to have skills : Energy FundamentalsMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring successful implementation. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process- Ensure successful implementation of applications Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP EWM- Good To Have Skills: Experience with Energy Fundamentals- Strong understanding of SAP EWM functionalities- Experience in configuring and customizing SAP EWM modules- Knowledge of integration with other SAP modules- Ability to troubleshoot and resolve technical issues Additional Information:- The candidate should have a minimum of 7.5 years of experience in SAP EWM- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : ControlM Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring the smooth operation of applications that are vital to business functions. You will engage with stakeholders to understand their needs and provide timely solutions, contributing to the overall efficiency and reliability of the systems in place. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of best practices for application support.- Monitor system performance and proactively address potential issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in ControlM Administration.- Strong understanding of job scheduling and automation processes.- Experience with troubleshooting and resolving application issues.- Familiarity with system monitoring tools and performance metrics.- Ability to collaborate effectively with cross-functional teams. Additional Information:- The candidate should have minimum 3 years of experience in ControlM Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Sun Solaris Server Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring the smooth operation of applications that are vital to business functions. You will engage with different stakeholders to gather information, implement solutions, and contribute to the overall efficiency of the systems in place, ensuring that any disruptions are addressed promptly and effectively. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of best practices for system management.- Monitor system performance and proactively identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Sun Solaris Server Management.- Strong understanding of system administration and troubleshooting techniques.- Experience with performance tuning and optimization of server environments.- Familiarity with scripting languages for automation of tasks.- Knowledge of backup and recovery processes to ensure data integrity. Additional Information:- The candidate should have minimum 3 years of experience in Sun Solaris Server Management.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Sun Solaris Server Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve technical challenges, ensuring the smooth operation of essential applications and systems. You will engage in problem-solving activities, analyze system performance, and implement solutions to enhance system reliability and efficiency, all while maintaining a focus on delivering exceptional service to stakeholders. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor system performance and proactively address potential issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Sun Solaris Server Management.- Strong understanding of server architecture and administration.- Experience with system monitoring and performance tuning.- Familiarity with scripting languages for automation tasks.- Ability to troubleshoot complex technical issues effectively. Additional Information:- The candidate should have minimum 5 years of experience in Sun Solaris Server Management.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Sun Solaris Server Management Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring the smooth operation of applications that are vital to business functions. You will engage with different stakeholders to gather information, implement solutions, and contribute to the overall efficiency of the systems in place, ensuring that any disruptions are addressed promptly and effectively. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of processes and solutions to enhance team knowledge.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Sun Solaris Server Management.- Strong understanding of system administration and troubleshooting techniques.- Experience with performance monitoring tools and methodologies.- Familiarity with scripting languages for automation tasks.- Ability to work collaboratively in a team-oriented environment. Additional Information:- The candidate should have minimum 2 years of experience in Sun Solaris Server Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : ControlM Administration Good to have skills : Cloud InfrastructureMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving technical issues to ensure seamless operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Proactively identify and resolve technical issues within critical business systems.- Collaborate with cross-functional teams to troubleshoot and resolve software problems.- Develop and implement solutions to enhance system performance and reliability.- Provide technical support and guidance to end-users.- Document processes, procedures, and troubleshooting steps for future reference. Professional & Technical Skills: - Must To Have Skills: Proficiency in ControlM Administration.- Good To Have Skills: Experience with Cloud Infrastructure.- Strong understanding of system administration and troubleshooting.- Knowledge of ITIL framework and incident management processes.- Experience in scripting languages like Shell or Python.- Ability to analyze and interpret system logs for issue resolution. Additional Information:- The candidate should have a minimum of 3 years of experience in ControlM Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Google Kubernetes Engine Good to have skills : Kubernetes, Google Cloud Compute ServicesMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education:Job Summary :We are seeking a motivated and talented GCP & Kubernetes Engineer to join our growing cloud infrastructure team. This role will be a key contributor in building and maintaining our Kubernetes platform, working closely with architects to design, deploy, and manage cloud-native applications on Google Kubernetes Engine (GKE).Responsibilities:Extensive hands-on experience with Google Cloud Platform (GCP) and Kubernetes implementations.Demonstrated expertise in operating and managing container orchestration engines such as Dockers or Kubernetes.Knowledge or experience on various Kubernetes tools like Kubekafka, Kubegres, Helm, Ingress, Redis, Grafana, and PrometheusProven track record in supporting and deploying various public cloud services.Experience in building or managing self-service platforms to boost developer productivity.Proficiency in using Infrastructure as Code (IaC) tools like Terraform.Skilled in diagnosing and resolving complex issues in automation and cloud environments.Advanced experience in architecting and managing highly available and high-performance multi-zonal or multi-regional systems.Strong understanding of infrastructure CI/CD pipelines and associated tools.Collaborate with internal teams and stakeholders to understand user requirements and implement technical solutions.Experience working in GKE, Edge/GDCE environments.Assist development teams in building and deploying microservices-based applications in public cloud environments.Technical Skillset:Minimum of 3 years of hands-on experience in migrating or deploying GCP cloud-based solutions.At least 3 years of experience in architecting, implementing, and supporting GCP infrastructure and topologies.Over 3 years of experience with GCP IaC, particularly with Terraform, including writing and maintaining Terraform configurations and modules.Experience in deploying container-based systems such as Docker or Kubernetes on both private and public clouds (GCP GKE).Familiarity with CI/CD tools (e.g., GitHub) and processes.Certifications:GCP ACE certification is mandatory.CKA certification is highly desirable.HashiCorp Terraform certification is a significant plus. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Asset Management Good to have skills : NAMinimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and providing support to end-users. Roles & Responsibilities:- Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Provide technical support and troubleshooting for application issues.- Collaborate with cross-functional teams to resolve complex technical problems.- Monitor and maintain application performance, ensuring high availability and reliability.- Identify and implement process improvements to enhance application support.- Document and maintain technical procedures and user guides.- Assist in the deployment and configuration of applications.- Stay updated with the latest technologies and industry trends to provide innovative solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Asset Management.- Strong understanding of software development lifecycle.- Experience with incident management and problem resolution.- Good To Have Skills: Experience with ITIL framework.- Familiarity with SQL and database concepts.- Knowledge of scripting languages like Python or PowerShell. Additional Information:- The candidate should have a minimum of 0-2 years of experience in Asset Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Intune Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging with clients to understand their needs, addressing their concerns, and ensuring that our world-class systems operate seamlessly. You will leverage your exceptional communication skills to provide clarity and support, while also utilizing your deep product knowledge to design effective resolutions for any issues that arise. Your commitment to quality will be evident in every interaction, as you strive to enhance the client experience and maintain system integrity. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of support processes to enhance service delivery.- Provide training and guidance to junior team members to foster their professional growth. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Intune.- Good To Have Skills: Experience with mobile device management solutions.- Strong understanding of application support and troubleshooting methodologies.- Familiarity with system integration and data synchronization processes.- Ability to analyze and interpret technical documentation and user requirements. Additional Information:- The candidate should have minimum 2 years of experience in Microsoft Intune.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Site Reliability Engineering Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing support to end-users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and contributing to the improvement of system performance and stability. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Collaborate with cross-functional teams to troubleshoot and resolve technical issues.- Monitor and maintain the performance and availability of critical business systems.- Provide support to end-users and address their queries and concerns.- Identify and analyze system issues, perform root cause analysis, and implement appropriate solutions.- Participate in the development and implementation of system enhancements and upgrades.- Proactively identify opportunities for process improvement and automation. Professional & Technical Skills: - Must To Have Skills: Proficiency in Site Reliability Engineering.- Strong understanding of system reliability concepts and best practices.- Experience with incident management and problem-solving methodologies.- Knowledge of monitoring and alerting tools to ensure system availability and performance.- Familiarity with cloud platforms and technologies such as AWS or Azure.- Good To Have Skills: Experience with scripting languages like Python or Bash.- Solid grasp of networking concepts and protocols.- Understanding of containerization technologies like Docker or Kubernetes. Additional Information:- The candidate should have a minimum of 3 years of experience in Site Reliability Engineering.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Electronic Medical Records (EMR) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure timely resolution of application issues and technical glitches.- Perform root cause analysis and implement corrective actions.- Collaborate with cross-functional teams to troubleshoot and resolve complex technical issues.- Conduct regular system audits to identify potential vulnerabilities and recommend improvements. Professional & Technical Skills: - Must To Have Skills: Proficiency in Electronic Medical Records (EMR).- Experience in troubleshooting and resolving application issues in a timely manner. EMR Analyst will provide primary support for their designated application/module. Take on more advanced issues that arise during the project for their application area and will take on more complex tasks with respect to system configuration, testing and administration. Provide on-going system support and maintenance based on support roster Respond in a timely manner to system issues and requests Conduct investigation, assessment, evaluation and deliver solutions and fixes to resolve system issues. Handle and deliver Service Request / Change Request / New Builds Perform system monitoring, such as error queues, alerts, batch jobs, etc and execute the required actions or SOPs Perform/support regular / periodic system patch, maintenance and verification. Perform/support the planned system upgrade work, cutover to production and post cutover support and stabilization Perform/support the work required to comply with audit and security requirements. Require to overlap with client business or office hours Comply with Compliance requirements as mandated by the project Additional Information:- The candidate should have a minimum of 5 years of experience in Electronic Medical Records (EMR).- HUGS Infant Security, Intellisite, Intelli-Site, Access Control, Badging Software, Badge Printing Software, CCURE, Angel Eyes Camera, Swisslog, WhoTube, Pneumatic Tubing System ID Badging.-Well versed into IIS, system configurations, Apache and Middleware-Optimize system performance through regular updates and patches.-Plan and execute system upgrades and migrations.-Implement and maintain security policies and procedures.-Conduct regular security audits and vulnerability assessments.-Communicate with vendors for support.-Well versed into application installation / software patch upgrades, maintain servers-Manage user accounts and permissions.-Provide technical support and guidance to other applications team.-Develop and maintain documentation for system configurations, processes, and procedures.-Explore Automation ideas and develop Usecases-Ready to support during US Business Hours - This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Electronic Medical Records (EMR) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and ensuring the smooth functioning of the applications. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Troubleshoot and resolve technical issues related to critical business systems.- Collaborate with cross-functional teams to identify and solve issues within multiple components of the applications.- Ensure the smooth functioning of the applications.- Contribute to team decisions and provide guidance to junior professionals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Electronic Medical Records (EMR).- Strong understanding of software troubleshooting and problem-solving techniques.- Experience in diagnosing and resolving technical issues within critical business systems.- Knowledge of application support methodologies and best practices.- Familiarity with database management systems and SQL queries.- Good To Have Skills: Experience with healthcare industry software.- Recommendation:Familiarity with ITIL framework and incident management processes.- Ivalua Additional Information:- The candidate should have a minimum of 5 years of experience in Electronic Medical Records (EMR).- Minimum 6 years experience in web-based software development and software deployment processes- Functional knowledge of SRM, Supply Chain, and/or Procurement combined with excellent Project Management skills- Experience working on SQL and other databases, including software configuration.- Manage client relationships, self-driven, results oriented, strong leadership and exceptional communication skills- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Electronic Medical Records (EMR) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of electronic medical records (EMR) systems and supporting the healthcare industry. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Ensure the smooth functioning of electronic medical records (EMR) systems.- Troubleshoot and resolve issues within multiple components of critical business systems.- Collaborate with cross-functional teams to identify and solve complex technical problems.- Contribute to the development and implementation of system enhancements and upgrades. Professional & Technical Skills: - Must To Have Skills: Proficiency in Electronic Medical Records (EMR).- Strong understanding of software engineering principles and practices.- Experience in troubleshooting and resolving technical issues.- Knowledge of database management systems and SQL.- Familiarity with programming languages such as Java or C++.- Availity, RealMed Additional Information:- The candidate should have a minimum of 5 years of experience in Electronic Medical Records (EMR).-Well versed into IIS, system configurations, Apache and Middleware-Optimize system performance through regular updates and patches.-Plan and execute system upgrades and migrations.-Implement and maintain security policies and procedures.-Conduct regular security audits and vulnerability assessments.-Communicate with vendors for support.-Well versed into application installation / software patch upgrades, maintain servers-Manage user accounts and permissions.-Provide technical support and guidance to other applications team.-Develop and maintain documentation for system configurations, processes, and procedures.-Explore Automation ideas and develop User cases-Ready to support during US Business Hours - This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Automation in Application Development Good to have skills : Automation in Application MaintenanceMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business objectives, overseeing project timelines, and facilitating communication among stakeholders to drive successful outcomes. You will also engage in problem-solving activities, providing guidance and support to your team while ensuring that best practices are followed throughout the development process. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior professionals to enhance their skills and knowledge.- Continuously assess and improve application development processes to increase efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in Automation in Application Development.- Good To Have Skills: Experience with Automation in Application Maintenance.- Strong understanding of software development life cycle methodologies.- Experience with various programming languages relevant to application development.- Familiarity with cloud-based application deployment and management. Additional Information:- The candidate should have minimum 5 years of experience in Automation in Application Development.- This position is based at our Noida office.- A 15 years full time education is required. Qualification 15 years full time education