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1.0 - 3.0 years
4 - 6 Lacs
Bengaluru
Work from Office
Role: Systems Analyst I / II Skill: SCCM/Intune Experience: 2 - 5 years Shifts: 5.30pm to 2.30am Job profile: Server management for remote client infrastructure. Responsibilities displayed in the job posting : Windows server administration, Patch management, Vulnerability mitigation on servers, Antivirus, Server monitoring and On-call rotation
Posted 22 hours ago
5.0 - 8.0 years
5 - 15 Lacs
Bengaluru
Work from Office
Siemens Teamcenter, Polarion, CAD and ECAD applications NX, Solidworks, AutoCAD, Cadence, Altium senior systems analyst, database administrator application and desktop and infrastructure support Teamcenter Expertise Required Candidate profile XML script, HTML, JavaScript, HA Knowledge of relational databases Excellent communication and stakeholder management abilities Bachelor’s Degree in CS Information Systems, Engineering, manufacturing
Posted 1 day ago
3.0 - 8.0 years
5 - 13 Lacs
Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)
Work from Office
Design implement Python AI/ML/Gen AI models algorithms &app Coordinate data scientists to translate their ideas into working solutions Apply ML techniques to explore & analyze data patterns insights Supp deployment of models to production env Required Candidate profile Strong proficiency in Python including libraries Exp with machine learning algorithms & tech Understanding of AI concepts neural networks Exp with one of the cloud platforms cloud-based machine Perks and benefits 10% additional variable on top of fixed +mediclaim
Posted 1 day ago
2.0 - 3.0 years
4 - 6 Lacs
Kanpur
Work from Office
We are looking for a highly skilled and experienced Receivable Executive to join our team at Equitas Small Finance Bank. The ideal candidate will have 2-3 years of experience in the BFSI industry, preferably with a background in Emerging Enterprise Banking. Roles and Responsibility Manage and oversee the receivables process to ensure timely payments and minimize bad debts. Develop and implement effective strategies to improve receivables management. Collaborate with cross-functional teams to resolve customer complaints and issues. Analyze and report on receivables performance metrics to senior management. Identify and mitigate risks associated with receivables operations. Ensure compliance with regulatory requirements and internal policies. Job Requirements Strong knowledge of receivables principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficiency in MS Office and other relevant software applications. Strong analytical and problem-solving skills. Experience working with emerging enterprise banking products and services is an added advantage.
Posted 1 day ago
1.0 - 4.0 years
7 - 11 Lacs
Navi Mumbai
Work from Office
Overview GEP is a diverse, creative team of people passionate about procurement. We invest ourselves entirely in our client’s success, creating strong collaborative relationships that deliver extraordinary value year after year. Our clients include market global leaders with far-flung international operations, Fortune 500 and Global 2000 enterprises, leading government and public institutions. We deliver practical, effective services and software that enable procurement leaders to maximise their impact on business operations, strategy and financial performance. That’s just some of the things that we do in our quest to build a beautiful company, enjoy the journey and make a difference. GEP is a place where individuality is prized, and talent respected. We’re focused on what is real and effective. GEP is where good ideas and great people are recognized, results matter, and ability and hard work drive achievements. We’re a learning organization, actively looking for people to help shape, grow and continually improve us. Are you one of us? GEP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, disability status, or any other characteristics protected by law. We are committed to hiring and valuing a global diverse work team. For more information please visit us on GEP.com or check us out on LinkedIn.com. Responsibilities Troubleshoot with precision : Diagnose and resolve functional and technical issues in our eProcurement SaaS platform, ensuring minimal disruption to client operations. Communicate with impact : Deliver clear, concise, and timely updates to clients and internal teams via phone, email, and WebEx . Own the resolution : Take full ownership of support tickets from initiation to closure, meeting or exceeding defined SLAs. Document thoroughly : Maintain accurate records of issues, resolutions, and client interactions in the ticketing system, following ITIL best practices. Collaborate cross-functionally : Work closely with product, engineering, and QA teams to escalate and resolve complex issues. Train and empower : Conduct product training sessions for clients and internal stakeholders to enhance product adoption and usage. Support UATs : Participate in User Acceptance Testing and ensure comprehensive documentation, including during off-hours or weekends when needed. Drive continuous improvement : Identify recurring issues and contribute to process and product enhancements. Work in rotational shifts in a 24x7 environment to support our global customer base Qualifications Exceptional communication skills – articulate, empathetic, and confident in both written and verbal formats. Strong troubleshooting mindset – analytical, resourceful, and detail-oriented with a passion for solving problems. Experience in SaaS environments – prior experience supporting cloud-based enterprise applications is highly preferred. Tech proficiency – skilled in MS Excel, Word, PowerPoint, and comfortable navigating ticketing and remote support tools. Domain knowledge – understanding of procurement or supply chain management is a plus. Accent-neutral communication – trained for global client interactions.
Posted 1 day ago
1.0 - 5.0 years
6 - 10 Lacs
Chennai
Work from Office
About Company Agilysys is well known for its long heritage of hospitality-focused technology innovation. The Company delivers modular and integrated software solutions and expertise to businesses seeking to maximize Return on Experience (ROE) through hospitality encounters that are both personal and profitable. Over time, customers achieve High Return Hospitality by consistently delighting guests, retaining staff and growing margins. Customers around the world include branded and independent hotels; multi-amenity resort properties; casinos; property, hotel and resort management companies; cruise lines; corporate dining providers; higher education campus dining providers; food service management companies; hospitals; lifestyle communities; senior living facilities; stadiums; and theme parks. The Agilysys Hospitality Cloud™ combines core operational systems for property management (PMS), point-of-sale (POS) and Inventory and Procurement (I&P) with Experience Enhancers™ that meaningfully improve interactions for guests and for employees across dimensions such as digital access, mobile convenience, self-service control, personal choice, payment options, service coverage and real-time insights to improve decisions. Core solutions and Experience Enhancers are selectively combined in Hospitality Solution Studios™ tailored to specific hospitality settings and business needs. Agilysys operates across the Americas, Europe, the Middle East, Africa, Asia-Pacific, and India with headquarters located in Alpharetta, GA. For more information visit Agilysys.com. Mode: Work from Office (No Hybrid) Responsibilities Must be able to document user manuals, release notes, installation documents, compliance documents, and so on from scratch and contribute to existing documents as well. Must be an avid learner of new technologies. Must be able to work extensively on internal engineering documents that will be used by developers and implementation specialists. Must have experience in documenting web-based technology like Dockers and API and Payment Gateways. Must be an individual contributor (take ownership and work with limited direction) and also coexist within a team of writers. Must be able to switch between multiple products (Cloud-based, iSeries-based, and OnPrem applications). Must have experience in standard technical writing tools; experience in ScreenSteps and AppCues is a value-add. Requirements Graduate in any discipline. Must possess at least 2 of the following skill sets Demo Environment Preparation. Design (Photoshop/Illustrator; Preferably Vector). HTML5/CSS. eLearning Content and training. Other Desired Experience Exposure to Hospitality Industry is greatest plus.
Posted 1 day ago
6.0 - 10.0 years
20 - 30 Lacs
Pune
Work from Office
Drug Discovery - In Vitro Pharmacology: Ph.D. in Bio-chemistry / Molecular Biology / Pharmacology / Biotechnology with 10 years industry experience or Ph.D. + post-doctoral fellowship with 6-8 years in drug discoveryresearch. Knowledge: Good understanding of overall drug discovery process; exposure to multiple therapeutic a reas In-depth understanding of all aspects of in vitro pharmacology as applicable to new drug d iscovery Basicunderstanding of biologics development like mAbs, ADC, etc Skills: Ability toestablish cost effective biochemical and cell based assays by using differentkinds of readouts like absorbance, luminescence, fluorescence and HTRFtechnologies. Ability to screenNCEs in biochemical and cell based assays Statistical applications and dataanalysis Good communication and management skills Competencies: Expertise and specializationin developing target based biological assays for NCEs and their screening Ability toinitiate, test and adapt new assay and screening methodologies Focused; driven to finish set goals within strict timelines
Posted 1 day ago
3.0 - 6.0 years
27 - 42 Lacs
Chennai
Work from Office
Role: QNXT Configuration and SI Mandatory Skill: QNXT, Config, SQL Responsibilities To analyze and understand requirements, design, develop, unit test and document test results for Facets/FACETS interfaces development tasks. Exposure to QNXT / QNXT data model, QNXT core batches & SQL & .Net skills required. Hands on experience in QNXT claims & Enrolment QNXT system implementation role to analyze and understand requirements, design, develop, unit test and document test results for QNXT interfaces and reports development tasks Exposure and basic understanding of core QNXT functions such as claims, membership, and provider would be desired along with working knowledge on underlying data models. This role will also require effective coordination/communication as required to get technical clarifications/questions sorted out with onsite teams for a quality deliverable and support system integration testing done by testing teams. Requirements Overall Experience: 3+ years in developing QNXT applications. Mandatory Experience- Should have a domain exp in Healthcare & QNXT with System implementation and production support. Should have a technical experience in C# (or) Dot net with SQL (or) MS SQL (or) PLSQL Should have expertise in Agile process and capability to work individually and target for quality deliverable
Posted 2 days ago
5.0 - 10.0 years
5 - 9 Lacs
Bengaluru
Work from Office
5+ years of experience in Catia V5 and PLM. having experience in 3dexperience is preferable with Sheetmetal, partdesign, assembly etc.
Posted 2 days ago
4.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Responsibility To support in design activities as per project requirement and deliver with quality and respect timelines. Adhere and maintain process related and applicable documents Coordinate with internal team and customer for project related queries and clarifications Maintains process related and applicable documents Required Skills: Under minimal guidance able to concepts and detail design of mounting definitions for mechanical equipment /subsystems. Knowledge on Sheet metal component design, material and processes. Knowledge on welded joints, symbols and implementation. Ability to compute and represent mass on assemblies, aggregates and installations Ability to understand Functional Dimensioning requirements. Design for manufacturability, serviceability. Selection of fasteners and joint design. Able to perform basic calculation. Good knowledge of drawing rules and GD&T using relevant standards. Hands-on experience in 3D, 2D and 3DFTA for modeling and detailing of parts, assemblies and installations using CATIA V5 and PLM tools like Enovia. Total Experience: 4 to 8 years
Posted 2 days ago
4.0 - 8.0 years
7 - 11 Lacs
Pune
Work from Office
About Persistent We are a trusted Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world including 12 of the 30 most innovative US companies, 80% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem. Our growth trajectory continues, as we reported $1,231M annual revenue (16% Y-o-Y). Along with our growth, we’ve onboarded over 4900 new employees in the past year, bringing our total employee count to over 23,500+ people located in 19 countries across the globe. Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds. For more details please login to www.persistent.com About The Position We are looking for a Salesforce Developer who is a skilled professional with 3+ years of experience in Salesforce custom applications development. You should have hands-on experience with APEX classes, Rest APIs, Triggers, VF, Lightning components, Batch Apex, and Scheduler. You will be responsible for designing and developing customized solutions within the Salesforce platform. This will involve meeting with project managers, analyzing project objectives, coding new Salesforce applications, creating customer workflows, maintaining user roles, and troubleshooting application errors. What You?ll Do Design and develop high-volume, low-latency mission-critical global systems, web services, and software applications Participate and help drive phases of the software development lifecycle Write well-designed, testable, efficient, and reusable code Prepare and produce software builds and release management Investigate and present technology solutions and contribute to software architectural improvements Be responsible for project execution throughout project lifecycles, including these phases: Analysis, Requirements Definition, Design, Build & Test, Conversion, and Deployment for operations delivery functionality Expertise You?ll Bring Experience:3+ years of development on the Salesforce platform Full lifecycle SFDC implementations and communities Proficiency: Efficient use of methodologies such as Agile (extreme programming or test-driven development) Continuous deployment tools such as Git or Jenkins In-depth understanding of object-oriented concepts and abstraction / inheritance. Understanding and experience with object-oriented languages Benefits Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Inclusive Environment •We offer hybrid work options and flexible working hours to accommodate various needs and preferences. •Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities. Let's unleash your full potential. See Beyond, Rise Above
Posted 2 days ago
4.0 - 8.0 years
7 - 11 Lacs
Hyderabad
Work from Office
About Persistent We are a trusted Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world including 12 of the 30 most innovative US companies, 80% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem. Our growth trajectory continues, as we reported $1,231M annual revenue (16% Y-o-Y). Along with our growth, we’ve onboarded over 4900 new employees in the past year, bringing our total employee count to over 23,500+ people located in 19 countries across the globe. Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds. For more details please login to www.persistent.com About The Position We are looking for a Salesforce Developer who is a skilled professional with 3+ years of experience in Salesforce custom applications development. You should have hands-on experience with APEX classes, Rest APIs, Triggers, VF, Lightning components, Batch Apex, and Scheduler. You will be responsible for designing and developing customized solutions within the Salesforce platform. This will involve meeting with project managers, analyzing project objectives, coding new Salesforce applications, creating customer workflows, maintaining user roles, and troubleshooting application errors. What You?ll Do Design and develop high-volume, low-latency mission-critical global systems, web services, and software applications Participate and help drive phases of the software development lifecycle Write well-designed, testable, efficient, and reusable code Prepare and produce software builds and release management Investigate and present technology solutions and contribute to software architectural improvements Be responsible for project execution throughout project lifecycles, including these phases: Analysis, Requirements Definition, Design, Build & Test, Conversion, and Deployment for operations delivery functionality Expertise You?ll Bring Experience:3+ years of development on the Salesforce platform Full lifecycle SFDC implementations and communities Proficiency: Efficient use of methodologies such as Agile (extreme programming or test-driven development) Continuous deployment tools such as Git or Jenkins In-depth understanding of object-oriented concepts and abstraction / inheritance. Understanding and experience with object-oriented languages Benefits Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Inclusive Environment •We offer hybrid work options and flexible working hours to accommodate various needs and preferences. •Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities. Let's unleash your full potential. See Beyond, Rise Above.
Posted 2 days ago
4.0 - 6.0 years
6 - 11 Lacs
Bengaluru
Work from Office
About Persistent We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 12 of the 30 most innovative global companies, 60% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem. Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum by reporting $1,409.1M revenue in FY25, delivering 18.8% Y-o-Y growth. Our 23,900+ global team members, located in 19 countries, have been instrumental in helping the market leaders transform their industries. We are also pleased to share that Persistent won in four categories at the prestigious 2024 ISG Star of Excellence™ Awards, including the Overall Award based on the voice of the customer. We were included in the Dow Jones Sustainability World Index, setting high standards in sustainability and corporate responsibility. We were awarded for our state-of-the-art learning and development initiatives at the 16th TISS LeapVault CLO Awards. In addition, we were cited as the fastest-growing IT services brand in the 2024 Brand Finance India 100 Report. Throughout our market-leading growth, we’ve maintained a strong employee satisfaction score of 8.2/10. At Persistent, we embrace diversity to unlock everyone's potential. Our programs empower our workforce by harnessing varied backgrounds for creative, innovative problem-solving. Our inclusive environment fosters belonging, encouraging employees to unleash their full potential. For more details please login to www.persistent.com About The Position We are looking for a Salesforce Developer who is a skilled professional with 3+ years of experience in Salesforce custom applications development. You should have hands-on experience with APEX classes, Rest APIs, Triggers, VF, Lightning components, Batch Apex, and Scheduler. You will be responsible for designing and developing customized solutions within the Salesforce platform. This will involve meeting with project managers, analyzing project objectives, coding new Salesforce applications, creating customer workflows, maintaining user roles, and troubleshooting application errors. What You?ll Do Design and develop high-volume, low-latency mission-critical global systems, web services, and software applications Participate and help drive phases of the software development lifecycle Write well-designed, testable, efficient, and reusable code Prepare and produce software builds and release management Investigate and present technology solutions and contribute to software architectural improvements Be responsible for project execution throughout project lifecycles, including these phases: Analysis, Requirements Definition, Design, Build & Test, Conversion, and Deployment for operations delivery functionality Expertise You?ll Bring Experience:3+ years of development on the Salesforce platform Full lifecycle SFDC implementations and communities Proficiency: Efficient use of methodologies such as Agile (extreme programming or test-driven development) Continuous deployment tools such as Git or Jenkins In-depth understanding of object-oriented concepts and abstraction / inheritance. Understanding and experience with object-oriented languages Benefits Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds. Inclusive Environment We offer hybrid work options and flexible working hours to accommodate various needs and preferences. Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities. If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive. Our company fosters a values-driven and people-centric work environment that enables our employees to: Accelerate growth, both professionally and personally Impact the world in powerful, positive ways, using the latest technologies Enjoy collaborative innovation, with diversity and work-life wellbeing at the core Unlock global opportunities to work and learn with the industry’s best Let’s unleash your full potential at Persistent - persistent.com/careers
Posted 2 days ago
4.0 - 8.0 years
13 - 15 Lacs
Pune, Bengaluru
Work from Office
Job Description : Technical Skills Required: At least 24 months of experience in Sailpoint IIQ/IDN product. Must have hands on experience of Application Onboarding specific to SailPoint Hands on experience of Java/Bean programming skills Understanding of Webservices Skills to write the complex SQL queries Good understanding of REST APIs Demonstrable experience in IAM domain Management solution. Understanding of Java/Python or any other programming language. Understanding of Code repository concepts and standard process (Git) Experience in transitioning services from an implementation partner post deployment and operationalizing a IAM solution Ability to work with multiple stake holders from Security, Operations, Application Owners and Service Providers on deployment activities and enhancing the IAM solution. Good Understanding of Operating systems, Database concepts and others potential targets or endpoints for a typical IAM Solution. Good presentation and documentation skills.
Posted 3 days ago
6.0 - 8.0 years
40 - 45 Lacs
Mumbai
Work from Office
Lead Product Engineer - Developer Productivity: Congratulations, you have taken the first step towards bagging a career-defining role. Join theteam of superheroes that safeguard data wherever it goes. What should you know about us? Seclore protects andcontrols digital assets to help enterprises prevent data theft and achievecompliance. Permissions and access to digital assets can be granularly assignedand revoked, or dynamically set at the enterprise-level, including when sharedwith external parties. Asset discovery and automated policy enforcement allowenterprises to adapt to changing security threats and regulatory requirementsin real-time and at scale. Know more about usat www.seclore.com You wouldlove our tribe: If you are a risk-taker, innovator, and fearless problem solver who loves solving challenges of datasecurity, then this is the place for you! Role: Lead Product Engineer - Developer Productivity Experience: 6-8 Years Location: Mumbai A sneak peek into the role: We are seeking a highly motivated and experienced Lead, Developer Productivity & Platform Engineering to spearhead our efforts inbuilding, scaling, and continuously improving our internal developer platform.In this critical role, you will be responsible for empowering our developmentteams with the tools, infrastructure, and processes necessary to achieveexceptional productivity, accelerate software delivery, and enhance theiroverall experience. You will driving the vision, strategy, and execution of ourIDP initiatives, with a strong focus on measuring and improving developereffectiveness. Here's what you will get to explore: Leadership: This role blends the responsibilities of an individual contributor with theneed to lead a team as the practice grows. While the primary focus is onindividual contributions and expertise, the role also requires guiding, mentoring, and coordinating the work of others. Foster a collaborative, innovative, and results-oriented team culture. Define clear roles, responsibilities, and performance expectations for teammembers. Platform Vision, Strategy & Roadmap: Define and articulate a clear vision, strategy, and roadmap for our internaldeveloper platform (IDP), aligning with overall engineering and businessobjectives. Identify and prioritize key features and improvements for the IDP based ondeveloper needs and productivity goals. Stay abreast of industry trends and emerging technologies in platformengineering, developer experience, and IDPs (e.g., Backstage). Collaboration & Stakeholder Management: Work closely with application development teams, product managers, securityteams, operations, and other stakeholders to understand their pain points, needs, and requirements for the IDP. Effectively communicate the value and progress of the IDP to both technical andnon-technical audiences. IDP Design, Development & Maintenance: Lead the design, development, and maintenance of core components of ourinternal developer platform, emphasizing self-service capabilities, automation, standardization, and a seamless developer experience. Drive the adoption of Infrastructure as Code (IaC), ContinuousIntegration/Continuou s Delivery (CI/CD), and robust observability practiceswithin the platform. Ensure the IDP is scalable, reliable, secure, and cost-effective. Focus on Developer Productivity & Measurement: Define and track key metrics to measure the impact of the IDP on developerproductivity (e.g., deployment frequency, lead time for changes, time torecovery, developer satisfaction). Implement mechanisms for collecting and analysing data related to developerworkflows and platform usage. Identify and implement solutions to streamline developer workflows, reducetoil, and accelerate application delivery based on data and feedback. Potentially lead initiatives to integrate and leverage tools like Backstage toenhance developer experience and provide a centralized platform. Tooling & Integration: Evaluate and integrate relevant tools and technologies into the IDP ecosystem, including CI/CD systems, monitoring tools, logging solutions, securityscanners, and potentially IDP frameworks like Backstage. Ensure seamless integration between different platform components and existingdevelopment tools. We can see the next Entrepreneur At Seclore if you have: A Bachelor's or Master's degree in Computer Science, Engineering, or a related field. 6+ years of relevant experience in software engineering, platform engineering, or DevOps roles, with increasing levels of responsibility. Proven experience leading and managing engineering teams, including hiring, mentoring, and performance management. Strong understanding of the software development lifecycle and common developer workflows. Deep technical expertise in cloud platforms (e.g., AWS, Azure, GCP) and cloud-native technologies (e.g., Kubernetes, Docker, serverless). Extensive experience with Infrastructure as Code (IaC) tools (e.g., Terraform, CloudFormation). Significant experience designing and implementing CI/CD pipelines using tools like Jenkins, GitLab CI, GitHub Actions, CircleCI, Argo CD, or Flux CD. Solid understanding of observability principles and hands-on experience with monitoring tools (e.g., Prometheus, Grafana, Datadog), logging solutions (e.g., ELK stack, Splunk), and distributed tracing (e.g., Jaeger, Zipkin). Strong understanding of security best practices for cloud environments and containerized applications, and experience with security scanning tools and secrets management. Experience in managing and configuring Code Quality tools like SonarQube Experience in managing and configuring Git tools like Gitlab Proficiency in at least one Programming language (e.g., Python, Go) for automation. Understanding of API design principles (REST, GraphQL) and experience with building and consuming APIs. Experience with data collection and analysis to identify trends and measure the impact of platform initiatives. Excellent communication, collaboration, and interpersonal skills, with the ability to influence and build consensus across teams. Strong problem-solving and analytical abilities. Why do we call Seclorites Entrepreneurs not Employees? We valueand support those who take the initiative and calculate risks. We havean attitude of a problem solver and an aptitude that is tech agnostic. You getto work with the smartest minds in the business. We are thriving, not living. At Seclore, it is not just about work but about creatingoutstanding employee experiences. Our supportive and open culture enables ourteam to thrive. Excited to be the next Entrepreneur, apply today! Dont have some of theabove points in your resume at the moment? Dont worry. We will help you buildit. Lets build the future of data security at Secloretogether.
Posted 5 days ago
6.0 - 10.0 years
20 - 27 Lacs
Gurugram
Work from Office
Job Description Manage and oversee the daily operations of the finance & accounting department. Prepare/Review financial statements and reports, including monthly, annual accounts and schedules. Strengthen internal controls, enhance processes improvements. Develops and maintains a proactive working relationship with clients while delivering agreed upon expectations. Understands client’s needs and requirements. Continually examines current processes and procedures to establish process improvements, efficiencies, and group effectiveness. Prepare cash flow and manage budgets/ cash forecasts. Perform financial reviews. Strong technical accounting skills Review, collect, and analyze data for reports, presentations, and correspondence. Provide financial support to the senior management team. Support ad-hoc projects that arise during various systems implementations. Excellent knowledge of R2R processes Senior Stakeholder management experience Qualification Qualifications Strong accounting, analytical, and research skills. B. Com, MBA & CA Inter R2R experience with specifically with US region. US valid visa is a plus! Should have Service mindset. Should have strong communication & Excel skills. Strong experience and ability to drive process improvements. Strong ability to utilize project management and accounting best practices to organize and prioritize tasks and the tasks of other team members. Ability to work well independently as well as the ability to work well with stakeholders. Strong organizational and interpersonal skills. We are looking for a candidate with 5 to 8 years of experience in management of F&A function. Knowledge / Technical Skills: Very Good Computer Skills (Word, Excel, PowerPointetc.) Effective & Efficient Communication Skills Ability to Work as an Efficient & effective Team Member Ability to Handle Projects Proficient in Microsoft Office and financial software applications (SAP/Oracle etc.) Maconomy ERP knowledge is a plus. Additional Information What we can offer you Investment in your development Leaders you can count on, guided by our Leadership Principles Be valued for the unique person you are. Never be short of inspiration from colleagues, clients, and projects. The long-term thinking of a foundation-owned company We offer: A challenging and interesting workday characterized by continuous learning, in an environment where you have many to spar with and learn from. Opportunity to work with varied work tasks, across the organization. Opportunity to develop and influence your own area of responsibility. Work at the heart of sustainable change Ramboll is a global architecture, engineering, and consultancy company. We believe that the purpose of sustainable change is to create a thriving world for both nature and people. So, that’s where we start – and how we work. At Ramboll, our core strength is our people, and our history is rooted in a clear vision of how a responsible company should act. Being open and curious is a cornerstone of our culture. We embrace an inclusive mindset that looks for fresh, diverse, and innovative perspectives. We respect, embrace, and invite diversity in all forms to actively cultivate an environment where everyone can flourish and realize their full potential. Ready to join us? Please submit your application. Be sure to include all relevant documents including your CV, cover letter, etc. Thank you for taking the time to apply! We look forward to receiving your application.
Posted 5 days ago
13.0 - 18.0 years
14 - 19 Lacs
Pune
Hybrid
So, what’s the role all about? We are seeking a highly skilled and motivated Engineering Tech Manager to be a part of our SURVEIL-X team, focused on building scalable compliance solutions for financial markets. You’ll drive R&D delivery, technical excellence, quality & manage a high-performing team, and ensure delivery of robust surveillance systems aligned with regulatory requirements How will you make an impact? Lead and mentor a team of software engineers in building scalable surveillance systems. Drive the design, development, and maintenance of applications. Collaborate with cross-functional teams including App OPS, DevOps, Professional Services and product Own project delivery timelines, code quality, and system architecture. Ensure best practices in software engineering, including CI/CD, code reviews, and testing. Have you got what it takes? Key Technical Skills: Strong expertise in Python– architecture, development, and optimization. Strong expertise in building data and ETL pipelines. Strong expertise in Message Oriented applications. Technical knowhow of AWS services and cloud-native development. Technical knowhow of No SQL and Object Storage. Good knowledge in RDBMS – MS SQL, Postgresql Technical experience with indexing/search technologies (preferably Elasticsearch). Experience with containerization. Good to Have: Experience in a financial markets compliance domain. Experience with Helm and Kubernetes container orchestration. Qualifications: Bachelor’s or Master’s degree in Computer Science or a related field. 13-15 years of total experience with at least 2–3 years in a leadership or managerial role. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere Requisition ID: 7672 Reporting into: Director Role Type: Manager
Posted 6 days ago
6.0 - 10.0 years
6 - 15 Lacs
Chennai
Work from Office
Skills: Proficient in the following Java (Java 8 and above) Springboot & Spring framework Java unit testing frameworks such as Junit, Mockito RESTFul and SOAP based API Microservices Strong understanding of OOPS concepts Web application design patterns SOLID Design principles Any RDBMS like Mysql, oracle Web frameworks Good written and verbal communication skills Experience with Rules Engine is must (Preferably openL) Various common Java libraries Experience with CI/CD and GIT, Jenkins or similar Working on Linux environment SQL and NoSQL Nice to have Good experience with Agile process and planning, JIRA, Confluence etc Experience with automated unit testing and integration testing Understanding of XML and JSON Familiarity with Continuous Integration Understanding of SSO, MFA Basic overview of Claim Management, company operations, Tools, Concepts and Methodologies of IT Engineering Functions. Technology: Windows, SVN, GIT, Oracle, Unix Education and Experience: Education: B.Tech/BE/MCA. Work Experience: 6-8 Years of experience in analyzing and understanding application storyboards and\or use cases and develop functional application modules Come up with approaches for a given problem statement Mentor junior team members Design, build and maintain efficient and reusable code Fix identified defects or observations that are potential impacts or risks for the functionality Ensure best possible performance and quality of the application using project and standard best practices Help maintain code quality using project quality standard (or using tools) Debug and Troubleshoot problems in existing code Develop unit test cases and perform unit testing Work on creating database tables, stored procedures, functions etc Coordinate with AGILE team Maintain updates to Jira with the latest changes and appropriate status. Group Benefits API Team is responsible for APIs and Integrations supporting Web Applications enabling Guardian’s Group Business. We support our end-to-end Business with APIs for Quote, Policy, Customer, Eligibility and Claims. Group Business intake channels such as Customer-facing portal applications, call center applications, IVR and chatbots are all powered by our APIs and provide unified customer experience. Our team is growing, and we are looking for versatile peopleskilled in Java based technologies, who are driven, who want to make a difference and code with purpose. We are passionate about the Customer. We do the right thing, believe people count and go above and beyond for the people we serve. You are: An experienced backend Lead Engineer who has experience leading high-performance teams with a track record of delivering quality software with speed to market Highly skilled engineer with strong foundation of Computer Science and Software Development Life cycle concepts An individual who is collaborative and can work across the firm with Enterprise Architects, Business Product Owners, Platform, Security and Production support to enable delivery of a cohesive customer centric product You will: Lead an agile team as part of an Agile Release Train Build well-designed, well-engineered, robust, scalable software integration solutions that are Production ready Engineer application integrations using messaging solutions, events, and REST APIs Work closely with the Business Teams and Solution Architecture to ensure alignment with the Product Roadmap and design blueprint Mentor and coach developers and analysts, assign tasks, follow industry standard processes, and perform code reviews Triage end to end system integration issues across various middleware systems and infrastructure You have: Bachelor’s degree in Computer Science or related field 7+ years of Experience as J2EE Software Engineer Understanding of Agile and SAFE Methodologies Industry experience with implementing Rest APIs, Data Driven Design, Microservices Architecture, Enterprise Integration Patterns and Event Driven Architecture Experience designing user friendly APIs using Open API Swagger Specifications Experience integrating with messaging platforms such as ActiveMQ, IBM MQ Experience with Docker containers and AWS Cloud services S3, Lambda, SQS/SNS, Redis Cache, Open search. Experience using SQL and NoSQL Databases Apache Camel, Tibco Business Works, MuleSoft or similar EAI framework Experience with Rules engines such as OpenL , Drools or Blaze Experience with version control and CI/CD automation tools such as Git, Bitbucket, Jenkins and Maven Experience with API Security frameworks, token management and user access control including OAuth 2.0, JWT Experience with logging and monitoring tools such as Splunk, AppDynamics, Zenoss Location: This position can be based in any of the following locations: Chennai For internal use only: R000106945
Posted 6 days ago
10.0 - 15.0 years
15 - 30 Lacs
Mumbai, Gurugram
Work from Office
Education : B.E./B.Tech/MCA in Computer Science Experience : Must have 10+ years relevant experience in the field of DevOPS Role Summary: A highly experienced DevOps Architect and Level 4 DevOps Subject Matter Expert (SME) with deep technical expertise in building scalable, secure, and fully automated infrastructure environments. This role is focused on delivering robust DevOps solutions, establishing architecture best practices, and driving automation across development and operations teams. The ideal candidate is a hands-on DevOps expert with advanced skills in cloud, containers, CI/CD, and infrastructure as code, combined with the ability to clearly articulate complex architectural strategies and troubleshoot critical issues. Additionally, this role emphasizes system resilience through the development of self-healing mechanisms and proactive failure detection. Skills & Expertise: Deep hands-on expertise in CI/CD tools, including Jenkins, Azure DevOps, Helm, GIOPS, and ArgoCD, for implementing reliable, automated software delivery pipelines. Advanced Infrastructure as Code (IaC) experience with tools such as Terraform, Ansible, SaltStack, ARM Templates, and Google Cloud Deployment Manager, enabling scalable and consistent infrastructure provisioning. Expert-level understanding of container platforms, particularly Kubernetes and Docker, for orchestrated, secure, and highly available deployments. Deep expertise in Kubernetes operations, including production-grade cluster management, autoscaling, Helm chart development, RBAC configuration, ingress controllers, and network policy enforcement. Extensive cloud experience across ROS, Azure, and GCP, with deep knowledge of core services, networking, storage, identity, and security implementations. Strong scripting and automation capabilities using Bash, Python, or Go, enabling development of robust automation tools and system-level integrations. Comprehensive monitoring and observability expertise, with Prometheus, Grafana, and the ELK stack for end-to-end visibility, alerting, and performance analysis. Expert in designing and implementing secure, scalable, and resilient DevOps architectures, aligned with industry best practices for both cloud-native and hybrid environments. Extensive experience in artifact management using JFrog Artifactory or Nexus, including repository structure, lifecycle management, promotion strategies, and access controls. Proficient in identifying infrastructure or application failures, performing root cause analysis, and developing self-healing scripts to restore service availability automatically and reduce manual intervention. Familiar with DevSecOps and compliance frameworks, including IAM policies, secrets management, least privilege access, and policy-as-code practices. Recognized DevOps expert and L4 SME, supporting and mentoring engineering teams in DevOps adoption, tooling, automation strategies, and architectural decision-making. Continuously evaluates and recommends emerging tools, frameworks, and practices to enhance deployment speed, pipeline efficiency, and platform reliability. Experienced in diagnosing and resolving complex infrastructure and deployment issues, ensuring high system availability and minimal disruption. Clear and confident communicator, able to present and explain architectural strategies and system design decisions to technical and non-technical stakeholders.
Posted 1 week ago
13.0 - 18.0 years
34 - 39 Lacs
Mumbai
Work from Office
Job Title: Technical Operation Lead / Associate Director – IT Apps Location: Mumbai, India (Hybrid/Onsite) Job Summary: We are seeking a seasoned Associte Director with over 13 years experience to manage daily Operations and lead/head to enhance the business-as-usual (BAU) operations of multiple Java-based enterprise entire divisional applications. This hands-on leadership role involves managing daily system operations, ensuring platform stability, overseeing deployments, optimizing database performance, and driving continuous improvement initiatives. You will collaborate closely with business stakeholders to address operational issues, deliver enhancements, and implement new feature requests. The ideal candidate is technically strong in Java, SQL, AWS, and deployment practices, will be responsible for overseeing complex software projects, mentoring development teams, engaging stakeholders while also demonstrating mature leadership to manage application teams and coordinate with cross-functional departments. Key Responsibilities: BAU Application Management & Operations: • Oversee day-to-day operations of multiple enterprise Java applications across business units. • Ensure application availability, performance, and reliability through proactive monitoring and issue resolution. • Serve as escalation point for production incidents and coordinate timely resolution. • Manage deployment schedules, code promotions, and patch cycles in collaboration with development and infrastructure teams. • Review recurring incidents and implement root-cause fixes to eliminate them permanently. • Monitor and manage project scope, risk, resources, and deliverables using Agile/Scrum methodologies. Application Enhancement & Continuous Improvement: • Engage with business teams to gather enhancement requests and translate them into actionable solutions. • Identify and implement opportunities to automate repetitive tasks and streamline workflows. • Work closely with developers to improve application performance and reduce technical debt. Team & Stakeholder Collaboration: • Act as a primary liaison between clients, business stakeholder and internal teams. • Lead and mentor a team of application managers and support engineers. • Coordinate with business stakeholders, QA, DevOps, and infrastructure teams to ensure smooth operations and delivery. • Drive alignment between business goals and operational execution. • Manage and mentor a team of 30+ software engineers, fostering a collaborative, productive, and high-performance environment. Governance & Reporting: • Maintain strong documentation for production support processes, SOPs, and deployment steps. • Track and report on SLA compliance, incident metrics, and enhancement throughput. Technical Skills: • Languages & Frameworks: Java, JavaScript, Spring Boot, Hibernate, Java Script, Angular, API Integrations • Databases: MySQL, Oracle, SQL Server (Query tuning, indexing, optimization) • Cloud & DevOps: AWS, Jenkins, Git, SVN, CI/CD pipelines, Shell scripting • Application Servers: Apache Tomcat • OS: Linux • A good understanding of technologies like Python, .NET, and React is a plus. • Methodologies: Agile, ITIL (incident/change/problem mgmt.) Preferred Experience: • 13+ years in application support, operations, or technical project delivery roles. • Proven ability to manage BAU operations for large-scale, Java-based applications. • Strong hands-on skills in analyzing application logs, debugging, performance tuning, and deployment. • Excellent communication and stakeholder management abilities. • Experience working in BFSI, telecom, or other transaction-heavy domains is a plus.
Posted 1 week ago
3.0 - 6.0 years
8 - 10 Lacs
New Delhi, Pune, Chennai
Work from Office
Job Title: Product Manager cum Sales Virtual Dissection Department : Medical Imaging Reporting To : Business Head About Trivitron Healthcare: Trivitron Healthcare is a global medical technology company focused on delivering innovative, affordable, and accessible healthcare solutions. Our Virtual Dissection platforms empower medical institutions with next-generation tools for anatomical education and simulation-based learning. Role Summary: We are looking for a dynamic and results-driven Product Manager cum Sales professional to lead the promotion, sales, and lifecycle management of Virtual Dissection platforms including Anatomage. This role requires a unique blend of product knowledge , technical expertise , and sales acumen to drive business across medical colleges, universities, and hospitals. Key Responsibilities: Product Management : Act as the subject matter expert for Virtual Dissection products. Own product positioning, demonstrations, training, and technical support. Coordinate with internal teams for product updates, customization, and issue resolution. Gather user feedback for continuous product enhancement. Collaborate with marketing for product launches, campaigns, and educational content. Sales & Business Development : Identify and pursue sales opportunities in medical colleges, universities, simulation centers, and hospitals. Develop and execute sales strategies to meet and exceed revenue targets. Conduct product demonstrations and presentations for academic and clinical stakeholders. Build and manage a strong pipeline using CRM tools. Maintain strong customer relationships for repeat business and referrals. Training & Support : Provide pre-sales and post-sales training and support to clients and internal sales teams. Conduct workshops, webinars, and hands-on sessions for faculty and students. Serve as the key liaison between technical teams and end-users for troubleshooting. Qualifications: Bachelor's or Master’s degree in Biomedical Engineering, Life Sciences, or equivalent. 3–6 years of experience in product management or technical sales in medical devices, imaging, or ed-tech. Experience with Anatomage Table or virtual dissection tools is highly preferred. Strong knowledge of human anatomy and clinical applications. Excellent communication, negotiation, and presentation skills. Willingness to travel across regions for client meetings, demos, and training sessions. Key Competencies: Strategic thinking and business orientation Customer-centric approach Technical aptitude and ability to simplify complex topics Self-motivated with strong ownership mindset Collaborative team player with cross-functional coordination skills
Posted 1 week ago
5.0 - 10.0 years
20 - 32 Lacs
Hyderabad
Work from Office
We are looking for a Senior Production Engineer with strong expertise in performance optimization, system security, infrastructure hardening, and DevOps practices. Required Candidate profile The ideal candidate will be responsible for maintaining high availability, scalability, and reliability of production systems, while ensuring security.
Posted 1 week ago
3.0 - 8.0 years
5 - 10 Lacs
Kolkata
Work from Office
Role & responsibilities Student Guidance: Conduct individual and group counselling sessions with students to understand their academic aspirations, career goals, and preferences. • Provide personalized advice on suitable courses, universities, and countries based on the student's profile and interests. Application Assistance: Assist students in preparing and submitting accurate and complete applications to overseas universities and colleges. Guide students through the application requirements, including essays, recommendation letters, and standardized test scores. Information Dissemination: Stay updated on educational trends, admission criteria, scholarship opportunities, and visa requirements for various countries. Share relevant information with students, ensuring they have a clear understanding of their options. Profile Evaluation: Evaluate students' academic records, test scores, and extracurricular activities to assess their eligibility for different programs. Identify areas for improvement and recommend strategies to enhance their application. Financial Planning: Advise students and their families on estimated tuition costs, living expenses, and available scholarships or financial aid options. Help students create a budget and financial plan for their overseas education. Visa Support: Assist students in preparing the necessary documentation for visa applications. Explain visa requirements, and interview processes, and support students in acquiring the required documents. Pre-Departure Orientation: Conduct pre-departure sessions to educate students about the cultural, academic, and practical aspects of living and studying abroad. Relationship Management: Build and maintain relationships with universities, colleges, and educational institutions to stay informed about their offerings. Collaborate with university representatives to streamline the application and admission process. Record Keeping: Maintain accurate records of student interactions, counselling sessions, and application progress. Preferred candidate profile Minimum bachelors degree Strong knowledge of international education systems, admission processes, and study destinations. Excellent communication and interpersonal skills to interact effectively with students, parents, and university representatives. Problem-solving ability to address students concerns and provide appropriate solutions. Ability to work independently and as part of a team, managing multiple tasks and priorities. Proficiency in using educational and career counselling tools and software. Cultural sensitivity and awareness to work with diverse student populations.
Posted 1 week ago
7.0 - 12.0 years
5 - 13 Lacs
Pune
Hybrid
So, what’s the role all about? NICE APA is a comprehensive platform that combines Robotic Process Automation, Desktop Automation, Desktop Analytics, AI and Machine Learning solutions as Neva Discover NICE APA is more than just RPA, it's a full platform that brings together automation, analytics, and AI to enhance both front-office and back-office operations. It’s widely used in industries like banking, insurance, telecom, healthcare, and customer service We are seeking a Senior/Specialist Technical Support Engineer with a strong understanding of RPA applications and exceptional troubleshooting skills. The ideal candidate will have hands-on experience in Application Support, the ability to inspect and analyze RPA solutions and Application Server (e.g., Tomcat, Authentication, certificate renewal), and a solid understanding of RPA deployments in both on-premises and cloud-based environments (such as AWS). You should be comfortable supporting hybrid RPA architectures, handling bot automation, licensing, and infrastructure configuration in various environments. Familiarity with cloud-native services used in automation (e.g., AMQ queues, storage, virtual machines, containers) is a plus. Additionally, you’ll need a working knowledge of underlying databases and query optimization to assist with performance and integration issues. You will be responsible for diagnosing and resolving technical issues, collaborating with development and infrastructure teams, contributing to documentation and knowledge bases, and ensuring a seamless and reliable customer experience across multiple systems and platforms How will you make an impact? Interfacing with various R&D groups, Customer Support teams, Business Partners and Customers Globally to address and resolve product issues. Maintain quality and on-going internal and external communication throughout your investigation. Provide high level of support and minimize R&D escalations. Prioritize daily missions/cases and mange critical issues and situations. Contribute to the Knowledge Base, document troubleshooting and problem resolution steps and participate in Educating/Mentoring other support engineers. Willing to perform on call duties as required. Excellent problem-solving skills with the ability to analyze complex issues and implement effective solutions. Good communication skills with the ability to interact with technical and non-technical stakeholders. Have you got what it takes? Minimum of 8 to 12 years of experience in supporting global enterprise customers. Monitor, troubleshoot, and maintain RPA bots in production environments. Monitor, troubleshoot, system performance, application health, and resource usage using tools like Prometheus, Grafana, or similar Data Analytics - Analyze trends, patterns, and anomalies in data to identify product bugs Familiarity with ETL processes and data pipelines - Advantage Provide L1/L2/L3 support for RPA application, ensuring timely resolution of incidents and service requests Familiarity applications running on Linux-based Kubernetes clusters Troubleshoot and resolve incidents related to pods, services, and deployments Provide technical support for applications running on both Windows and Linux platforms, including troubleshooting issues, diagnosing problems, and implementing solutions to ensure optimal performance. Familiarity with Authentication methods like WinSSO and SAML. Knowledge in Windows/Linux Hardening like TLS enforcement, Encryption Enforcement, Certificate Configuration Working and Troubleshooting knowledge in Apache Software components like Tomcat, Apache and ActiveMQ. Working and Troubleshooting knowledge in SVN/Version Control applications Knowledge in DB schema, structure, SQL queries (DML, DDL) and troubleshooting Collect and analyze logs from servers, network devices, applications, and security tools to identify Environment/Application issues. Knowledge in terminal server (Citrix)- advantage Basic understanding on AWS Cloud systems. Network troubleshooting skills (working with different tools) Certification in RPA platforms and working knowledge in RPA application development/support – advantage. NICE Certification - Knowledge in RTI/RTS/APA products – Advantage Integrate NICE's applications with customers on-prem and cloud-based 3rd party tools and applications to ingest/transform/store/validate data. Shift- 24*7 Rotational Shift (include night shift) Other Required Skills: Excellent verbal and written communication skills Strong troubleshooting and problem-solving skills. Self-motivated and directed, with keen attention to details. Team Player - ability to work well in a team-oriented, collaborative environment. Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7326 Reporting into: Tech Manager Role Type: Individual Contributor
Posted 1 week ago
6.0 - 9.0 years
4 - 9 Lacs
Pune
Hybrid
So, what’s the role all about? NICE APA is a comprehensive platform that combines Robotic Process Automation, Desktop Automation, Desktop Analytics, AI and Machine Learning solutions as Neva Discover NICE APA is more than just RPA, it's a full platform that brings together automation, analytics, and AI to enhance both front-office and back-office operations. It’s widely used in industries like banking, insurance, telecom, healthcare, and customer service We are seeking a Senior/Specialist Technical Support Engineer with a strong understanding of RPA applications and exceptional troubleshooting skills. The ideal candidate will have hands-on experience in Application Support, the ability to inspect and analyze RPA solutions and Application Server (e.g., Tomcat, Authentication, certificate renewal), and a solid understanding of RPA deployments in both on-premises and cloud-based environments (such as AWS). You should be comfortable supporting hybrid RPA architectures, handling bot automation, licensing, and infrastructure configuration in various environments. Familiarity with cloud-native services used in automation (e.g., AMQ queues, storage, virtual machines, containers) is a plus. Additionally, you’ll need a working knowledge of underlying databases and query optimization to assist with performance and integration issues. You will be responsible for diagnosing and resolving technical issues, collaborating with development and infrastructure teams, contributing to documentation and knowledge bases, and ensuring a seamless and reliable customer experience across multiple systems and platforms How will you make an impact? Interfacing with various R&D groups, Customer Support teams, Business Partners and Customers Globally to address and resolve product issues. Maintain quality and on-going internal and external communication throughout your investigation. Provide high level of support and minimize R&D escalations. Prioritize daily missions/cases and mange critical issues and situations. Contribute to the Knowledge Base, document troubleshooting and problem resolution steps and participate in Educating/Mentoring other support engineers. Willing to perform on call duties as required. Excellent problem-solving skills with the ability to analyze complex issues and implement effective solutions. Good communication skills with the ability to interact with technical and non-technical stakeholders. Have you got what it takes? Minimum of 5 to 7 years of experience in supporting global enterprise customers. Monitor, troubleshoot, and maintain RPA bots in production environments. Monitor, troubleshoot, system performance, application health, and resource usage using tools like Prometheus, Grafana, or similar Data Analytics - Analyze trends, patterns, and anomalies in data to identify product bugs Familiarity with ETL processes and data pipelines - Advantage Provide L1/L2/L3 support for RPA application, ensuring timely resolution of incidents and service requests Familiarity applications running on Linux-based Kubernetes clusters Troubleshoot and resolve incidents related to pods, services, and deployments Provide technical support for applications running on both Windows and Linux platforms, including troubleshooting issues, diagnosing problems, and implementing solutions to ensure optimal performance. Familiarity with Authentication methods like WinSSO and SAML. Knowledge in Windows/Linux Hardening like TLS enforcement, Encryption Enforcement, Certificate Configuration Working and Troubleshooting knowledge in Apache Software components like Tomcat, Apache and ActiveMQ. Working and Troubleshooting knowledge in SVN/Version Control applications Knowledge in DB schema, structure, SQL queries (DML, DDL) and troubleshooting Collect and analyze logs from servers, network devices, applications, and security tools to identify Environment/Application issues. Knowledge in terminal server (Citrix)- advantage Basic understanding on AWS Cloud systems. Network troubleshooting skills (working with different tools) Certification in RPA platforms and working knowledge in RPA application development/support – advantage. NICE Certification - Knowledge in RTI/RTS/APA products – Advantage Integrate NICE's applications with customers on-prem and cloud-based 3rd party tools and applications to ingest/transform/store/validate data. Shift- 24*7 Rotational Shift (include night shift) Other Required Skills: Excellent verbal and written communication skills Strong troubleshooting and problem-solving skills. Self-motivated and directed, with keen attention to details. Team Player - ability to work well in a team-oriented, collaborative environment. Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7556 Reporting into: Tech Manager Role Type: Individual Contributor
Posted 1 week ago
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