Application Engineer, RBS

5 - 10 years

15 - 17 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • We are looking for a sharp, experienced Application Engineer (AE) with a diverse skillset and background
  • As an AE, we are looking for a technical lead acting act as a subject matter expert for one or more services
  • You are viewed as a support leader throughout the larger organization and are regularly engaged to work on cross-team planning
  • You are expected to lead large multi-team projects and resolve the most complex support issues
  • You understand the business impact of support decisions and drive the team to improve operational efficiency for all services through the identification and development of SLAs, metrics, monitors, procedures, tools, and documentation
  • You regularly work with management to assign tasks and small projects to other Support Engineers
  • You design and develop complex high performing scripts and applications
  • You work with other Amazon leaders to share ideas and improve support across the company
  • You play a significant role in hiring, mentoring, and training employees
  • You demonstrate excellent judgment when making decisions
  • You play a significant role in actively mentoring individuals and the community on advanced technical issues and helping managers guide the career growth of their team members
  • On-call support is a critical responsibility where you will work on issues related to alarm monitoring, application infrastructure and bug fixes
  • On-boarding clients on to the platform and familiarizing them with platform features and capabilities

About the team

Retail Business Services (RBS) supports Amazon s Retail business growth WW through three core tasks. These are (a) Selection, where RBS sources, creates and enrich ASINs to drive GMS growth; (b) Defect Elimination: where RBS resolves inbound supply chain defects and develops root cause fixes to improve free cash flow and (c) supports operational process for WW Retail teams where there is an air gap in the tech stack. The tech team in RBS develops automation that leverages Machine/Deep Learning to scale execution of these high complex tasks that currently require human cognitive skills.

5+ years of software development, or 5+ years of technical support experience
Experience troubleshooting and debugging technical systems Experience in Unix Experience scripting in modern program languages Knowledge of distributed applications/enterprise applications Knowledge of UNIX/Linux operating system Experience analyzing and troubleshooting RESTful web API calls Experience working in AWS eco-system leveraging AWS services.

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