ANALYST II, TECHNOLOGY OPERATIONS

Job Description

Position Summary... As an Operation Analyst II, you will contribute towards Supporting, setting up of accounts and Assuring campaign is set up aligning with Walmart Policy and Guidelines. These operations will be conducted in WMC Owned and Operated platforms to ensure Accounts/campaigns are executed flawlessly. You will contribute and perform dive deep into campaign troubleshooting insights to ensure ads are rendering as intended as well as to prevent bad customer experience by providing right solution, setting up accounts and helping advertisers to launch their campaigns on time. Understand all the client s goals and objectives and ensure providing outstanding support to achieve these goals. Be the subject matter experts in ad serving platform/tools and work to continually optimize the platform usage and provide up to date best practices. What youll do... About the Team: This team focuses on that and, areas such as strategic portfolio acceleration, cross-segment tech enablement, tech talent experience (TTX), portfolio foundations and technology business operations. What You ll Do Manage day-to-day deliverables w.r.t display and search campaigns and support across the companys owned and operated properties as well as any external distribution platforms. Maintaining assigned KPIs. Maintain the highest standards around campaign fulfilment w.r.t. SLA, quality and delivery timelines. Provide support for advertisers with solution with regards to Sponsored Products and Sponsored Brands/Videos Review inbound request, validate and manage user access to the internal and external users Collaboration with cross team, enhancing product skills and to support as an when required. Communicating case status to global advertisers on the campaigns/accounts Complete account/campaign audits using checklists to ensure accuracy and completeness of accounts/campaign, including go live workflows Dive deep on the issues/escalations when there is a requirement. What You ll bring B.E. or Any degree in Computer Science or other equivalent stream Candidate with excellent articulation and communication skill set 4+ years domain experience with Display Programmatic & Sponsored Search / Sponsored Product self-serve platforms Willing to work in rotational shifts, including EST/PST hours Strong familiarity with ad serving technologies, platforms, and tools with hands on working experience Hands on knowledge on at-least one ads tool - Keyword Bidding, Sponsored Search, Paid Search, Marketplace, and Sponsored Brands/Videos Hands on experience in troubleshooting on campaign/tool/Platforms issues Experience in AdOps, Google ad manager, Advertiser support, campaign support, Campaign Reporting About Walmart Global Tech . . Flexible, hybrid work . Benefits . Belonging . . Equal Opportunity Employer Walmart, Inc., is an Equal Opportunities Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions - while being inclusive of all people. Minimum Qualifications... Minimum Qualifications:As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate. Option 1: Bachelors degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area.Option 2: 2 years experience in project management, program management, program operations, or related area. Preferred Qualifications... Primary Location... Rmz Millenia Business Park, No 143, Campus 1B (1St -6Th Floor), Dr. Mgr Road, (North Veeranam Salai) Perungudi , India