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2 - 7 years

5 - 10 Lacs

Bengaluru

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The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 11 (Analyst) + Entity (S&C GN) Management Level: Level 11 - Analyst Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: AWS Lambda and Lex bots, Amazon Connect Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Analyst | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Years of Exp: 2-5 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice A Brief Sketch The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work along with Solution Architects for architecting cloud contact center technology with AWS platform Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Sound experience in developing Amazon Connect flows , AWS Lambda and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Ability to take new challenges and to be a passionate learner Read about us. Blogs Your experience counts! Bachelor's degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Minimum 2 years of experience in delivering software as a service or platform as a service projects related to cloud CC service providers such as Amazon Connect Contact Center cloud solution Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Kinesis, Athena, Pinpoint, Comprehend, Transcribe Working knowledge of one of the programming/scripting languages such as Node.js, Python, Java What's in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything"from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions " underpinned by the world's largest delivery network " Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting Accenture Strategy shapes our clients' future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategys services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https:// Accenture Capability Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team. Qualifications Experience: Minimum 2 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute

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4 - 5 years

6 - 7 Lacs

Bengaluru

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The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 9 (Consultant) + Entity (S&C GN) Management Level: Level 9 - Consultant Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: AWS Lambda and Lex bots, Amazon Connect Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Consultant | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Years of Exp: 5-8 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice A Brief Sketch The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work along with Solution Architects for architecting cloud contact center technology with AWS platform Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Sound experience in developing Amazon Connect flows , AWS Lambda and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Ability to take new challenges and to be a passionate learner Read about us. Blogs Your experience counts! Bachelor's degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Minimum 4-5 years of experience in delivering software as a service or platform as a service projects related to cloud CC service providers such as Amazon Connect Contact Center cloud solution Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Kinesis, Athena, Pinpoint, Comprehend, Transcribe Working knowledge of one of the programming/scripting languages such as Node.js, Python, Java What's in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything"from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions " underpinned by the world's largest delivery network " Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting Accenture Strategy shapes our clients' future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategys services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https:// Accenture Capability Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team. Qualifications Experience: Minimum 5 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute

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2 - 5 years

4 - 7 Lacs

Bengaluru

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The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 11 (Analyst) + Entity (S&C GN) Management Level: Level 11 - Analyst Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: AWS Lambda and Lex bots, Amazon Connect Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Analyst | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Years of Exp: 2-5 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice A Brief Sketch The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work along with Solution Architects for architecting cloud contact center technology with AWS platform Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Sound experience in developing Amazon Connect flows , AWS Lambda and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Ability to take new challenges and to be a passionate learner Read about us. Blogs Your experience counts! Bachelor's degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Minimum 2 years of experience in delivering software as a service or platform as a service projects related to cloud CC service providers such as Amazon Connect Contact Center cloud solution Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Kinesis, Athena, Pinpoint, Comprehend, Transcribe Working knowledge of one of the programming/scripting languages such as Node.js, Python, Java What's in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything"from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions " underpinned by the world's largest delivery network " Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting Accenture Strategy shapes our clients' future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategys services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https:// Accenture Capability Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team. Qualifications Experience: Minimum 2 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute

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12 - 16 years

35 - 40 Lacs

Bengaluru

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The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 6 (Senior Manager) + Entity (S&C GN) Management Level: Level 6 Senior Manager Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: Amazon connect, Amazon Lex, Lambda, Pinpoint, Comprehend, Transcribe Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Amazon Connect - Contact Center Transformation, Analysis and Implementation | Level:Senior Manager | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Education Qualification (Mandatory ):Post Graduation in Business Management | Years of Exp: 12-18 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice A Brief Sketch The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Lead a team responsible for designing, developing, and implementing contact center transformations on platforms led solutions across Cloud Contact Center transformation Business Development :Lead and manage proposals in response to client requests / RFPs across multiple market units to ensure a continuous pipeline of opportunities / projects Market Unit Development :Connect and work with market unit leads to identify and understand the demand in the market in terms of both skill and scale required People Development: Grow the practice and business by engaging in hiring across platforms, along with nurturing, upskilling existing team. Project Delivery: Lead a team of contact center transformation consultants and engage with the client and implementation team:for conducting design sessions, requirement gathering and grooming, give regular working demos to all stakeholders, solution design and implementation activities Provide best practices guidance and implement approach based on industry or process benchmarks Develop innovative, fact-based, and achievable strategies and operating models after evaluation of multiple strategic options. Lead practice-specific initiatives including creating points of view, creating reusable assets in contact center space, performing analysis on industry research and market trends, and bringing in innovative solutions, etc. Bring your best skills forward to excel at the role Seasoned techno-functional professional with significant experience working on a large- scale business / operational transformation project Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on Amazon Connect product features and contact center related AWS services like Lex, Pinpoint, Transcribe, Comprehend etc Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Strong program management / people management skills Read about us. Blogs Your experience counts! Bachelor's degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Minimum 12 years of experience in delivering software as a service or platform as a service projects related (pref. a mix of cloud and on-premise contact center platforms) Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Pinpoint, Comprehend, Transcribe Experience in taking a lead role for building contact center applications that have been successfully delivered to customers What's in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything"from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions " underpinned by the world's largest delivery network " Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting Accenture Strategy shapes our clients' future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategys services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https:// Accenture Capability Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team. Qualifications Experience: Minimum 12 year(s) of experience is required Educational Qualification: MBA from a Tier 1 or Tier 2 institute

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5 - 8 years

7 - 10 Lacs

Bengaluru

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The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 9 (Consultant) + Entity (S&C GN) Management Level: Level 9 - Consultant Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: AWS Lambda and Lex bots, Amazon Connect Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Consultant | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Years of Exp: 5-8 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice A Brief Sketch The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work along with Solution Architects for architecting cloud contact center technology with AWS platform Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Sound experience in developing Amazon Connect flows , AWS Lambda and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Ability to take new challenges and to be a passionate learner Read about us. Blogs Your experience counts! Bachelor's degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Minimum 4-5 years of experience in delivering software as a service or platform as a service projects related to cloud CC service providers such as Amazon Connect Contact Center cloud solution Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Kinesis, Athena, Pinpoint, Comprehend, Transcribe Working knowledge of one of the programming/scripting languages such as Node.js, Python, Java What's in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything"from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions " underpinned by the world's largest delivery network " Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting Accenture Strategy shapes our clients' future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategys services include those provided by our Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https:// Accenture Capability Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team. Qualifications Experience: Minimum 5 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute

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10 - 13 years

12 - 15 Lacs

Bengaluru

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The Strategy & Consulting Global Network Song Practice | Cloud Join our team of SONG who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Global Network SONG I Areas of Work: Cloud – AWS Cloud – Contact Center Transformation, Analysis and Implementation | Level: Manager | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Education Qualification (Mandatory ):Post Graduation in Business Management | Years of Exp: 10-13 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting's Customer, Sales & Service practice. The Practice – A Brief Sketch The Strategy & Consulting Global Network Song practice is aligned to the Global Network Song Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Lead a team responsible for designing, developing, and implementing contact center transformations on platforms led solutions across Cloud Contact Center transformation People Development:Grow the practice and business by engaging in hiring across platforms, along with nurturing, upskilling existing team. Project Delivery:Lead a team of contact center transformation consultants and engage with the client and implementation team:for conducting design sessions, requirement gathering and grooming, give regular working demos to all stakeholders, solution design and implementation activities Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role: Seasoned Techno-functional professional with significant experience working on a large-scale Business / Operational Transformation project Strong program management / people management skills Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Functional and technical understanding of APIs and other related integration (Salesforce, Service Now and Bot platforms) experience Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to take new challenges and to be a passionate learner Read about us. Blogs Qualifications Your experience counts! Bachelor’s degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Minimum 8 years of experience in delivering software as a service or platform as a service projects related (pref. a mix of cloud and on-premise contact center platforms) Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Pinpoint, Comprehend, Transcribe Experience in taking a lead role for building contact center applications that have been successfully delivered to customers What’s in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com About Accenture Strategy & Consulting: Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit https://www.accenture.com/in-en/careers Accenture Global Network Song | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team.

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5 - 10 years

7 - 12 Lacs

Hyderabad

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Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Node.js, Amazon Web Services (AWS), JavaScript Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary : As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements using Node.js. Your typical day will involve working with Amazon Web Services (AWS), JavaScript, and GitHub to develop and maintain applications that meet the needs of our clients. Roles & Responsibilities: - Design, develop, and maintain applications using Node.js, AWS, JavaScript, and GitHub. - Collaborate with cross-functional teams to identify and prioritize application requirements. - Develop and maintain technical documentation for applications. - Ensure that applications meet business process and application requirements. Professional & Technical Skills: - Must To Have Skills:Amazon Web Services (AWS), JavaScript, GitHub, Node.js - Experience with developing and maintaining applications using Node.js. - Experience with AWS services such as EC2, S3, and Lambda. - Experience with JavaScript frameworks such as React and Angular. - Experience with version control systems such as Git and GitHub. Additional Information: - The candidate should have a minimum of 5 years of experience in Node.js, AWS, JavaScript, and GitHub. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. - Ready to work in shifts -12 PM to 10 PM Qualifications 15 years full time education

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5 - 10 years

7 - 12 Lacs

Bengaluru

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Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Solution Architecture, Spring Boot, AWS Architecture Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : Btech Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application development process effectively Ensure timely project delivery Provide guidance and mentorship to team members Professional & Technical Skills: Must To Have Skills:Proficiency in Solution Architecture, Spring Boot, AWS Architecture Strong understanding of cloud architecture principles Experience in designing scalable and reliable solutions Knowledge of microservices architecture Hands-on experience in implementing cloud-based solutions Additional Information: The candidate should have a minimum of 5 years of experience in Solution Architecture. This position is based at our Bengaluru office. A Btech degree is required. Qualifications Btech

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5 - 10 years

7 - 12 Lacs

Ahmedabad

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Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : AWS Glue Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : Graduation Summary :As an Application Lead, you will be responsible for leading the effort to design, build, and configure applications using AWS Glue. Your typical day will involve collaborating with cross-functional teams, ensuring timely delivery of projects, and acting as the primary point of contact for the project. Roles & Responsibilities: Lead the effort to design, build, and configure applications using AWS Glue. Collaborate with cross-functional teams to ensure timely delivery of projects. Act as the primary point of contact for the project, providing guidance and support to team members. Ensure adherence to coding standards and best practices, and perform code reviews to maintain code quality. Identify and mitigate risks and issues, and escalate them to the appropriate stakeholders. Professional & Technical Skills: Must To Have Skills:Experience in AWS Glue. Good To Have Skills:Experience in AWS Lambda, AWS S3, and AWS EC2. Strong understanding of ETL processes and data warehousing concepts. Experience in designing and implementing scalable and fault-tolerant systems. Proficiency in programming languages such as Python, Java, or Scala. Experience in working with databases such as MySQL, Oracle, or PostgreSQL. Additional Information: The candidate should have a minimum of 5 years of experience in AWS Glue. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Mumbai office. Qualifications Graduation

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3 - 8 years

5 - 10 Lacs

Pune

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Project Role : Data Platform Engineer Project Role Description : Assists with the data platform blueprint and design, encompassing the relevant data platform components. Collaborates with the Integration Architects and Data Architects to ensure cohesive integration between systems and data models. Must have skills : Databricks Unified Data Analytics Platform Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Data Platform Engineer, you will assist with the data platform blueprint and design, collaborating with Integration Architects and Data Architects to ensure cohesive integration between systems and data models. You will play a crucial role in shaping the data platform components. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Collaborate with cross-functional teams to design and implement data platform solutions. Develop and maintain data pipelines for efficient data processing. Optimize data storage and retrieval processes for improved performance. Implement data security measures to protect sensitive information. Conduct regular data platform performance evaluations and make recommendations for improvements. Professional & Technical Skills: Must To Have Skills:Proficiency in Databricks Unified Data Analytics Platform. Strong understanding of cloud-based data platforms. Experience with data modeling and database design. Hands-on experience with ETL processes and tools. Knowledge of data governance and compliance standards. Additional Information: The candidate should have a minimum of 3 years of experience in Databricks Unified Data Analytics Platform. This position is based at our Pune office. A 15 years full time education is required. Qualifications 15 years full time education

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7 - 11 years

9 - 13 Lacs

Bengaluru

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Project Role : Data Platform Engineer Project Role Description : Assists with the data platform blueprint and design, encompassing the relevant data platform components. Collaborates with the Integration Architects and Data Architects to ensure cohesive integration between systems and data models. Must have skills : Databricks Unified Data Analytics Platform Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : Engineering graduate preferably Computer Science graduate 15 years of full time education Summary :As a Data Platform Engineer, you will be responsible for assisting with the blueprint and design of the data platform components using Databricks Unified Data Analytics Platform. Your typical day will involve collaborating with Integration Architects and Data Architects to ensure cohesive integration between systems and data models. Roles & Responsibilities: Assist with the blueprint and design of the data platform components using Databricks Unified Data Analytics Platform. Collaborate with Integration Architects and Data Architects to ensure cohesive integration between systems and data models. Develop and maintain data pipelines using Databricks Unified Data Analytics Platform. Design and implement data security and access controls using Databricks Unified Data Analytics Platform. Troubleshoot and resolve issues related to data platform components using Databricks Unified Data Analytics Platform. Professional & Technical Skills: Must To Have Skills:Experience with Databricks Unified Data Analytics Platform. Must To Have Skills:Strong understanding of data modeling and database design principles. Good To Have Skills:Experience with cloud-based data platforms such as AWS or Azure. Good To Have Skills:Experience with data security and access controls. Good To Have Skills:Experience with data pipeline development and maintenance. Additional Information: The candidate should have a minimum of 7.5 years of experience in Databricks Unified Data Analytics Platform. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful data-driven solutions. This position is based at our Bangalore, Hyderabad, Chennai and Pune Offices. Mandatory office (RTO) for 2- 3 days and have to work on 2 shifts (Shift A- 10:00am to 8:00pm IST and Shift B - 12:30pm to 10:30 pm IST) Qualifications Engineering graduate preferably Computer Science graduate 15 years of full time education

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3 - 5 years

6 - 10 Lacs

Bengaluru

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locationsIndia, Bangalore time typeFull time posted onPosted 30+ Days Ago job requisition idJR0034909 Job Title: SDET About Trellix: Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful work. Our comprehensive, GenAI-powered platform helps organizations confronted by todays most advanced threats gain confidence in the protection and resilience of their operations. Along with an extensive partner ecosystem, we accelerate technology innovation through artificial intelligence, automation, and analytics to empower over 53,000 customers with responsibly architected security solutions. We also recognize the importance of closing the 4-million-person cybersecurity talent gap. We aim to create a home for anyone seeking a meaningful future in cybersecurity and look for candidates across industries to join us in soulful work. More at . Role Overview: Trellix is looking for SDETs who are self-driven and passionate to work on Endpoint Detection and Response (EDR) line of products. The team is the ultimate quality gate before shipping to Customers. Tasks range from manual and, automated testing (including automation development), non-functional (performance, stress, soak), solution, security testing and much more. Work on cutting edge technology and AI driven analysis. About the role: Peruse requirements documents thoroughly and thus design relevant test cases that cover new product functionality and the impacted areas Execute new feature and regression cases manually, as needed for a product release Identify critical issues and communicate them effectively in a timely manner Familiarity with bug tracking platforms such as JIRA, Bugzilla, etc. is helpful. Filing defects effectively, i.e., noting all the relevant details that reduces the back-and-forth, and aids quick turnaround with bug fixing is an essential trait for this job Identify cases that are automatable, and within this scope segregate cases with high ROI from low impact areas to improve testing efficiency Hands-on with automation programming languages such as Python, Java, etc. is advantageous. Execute, monitor and debug automation runs Author automation code to improve coverage across the board Willing to explore and increase understanding on Cloud/ On-prem infrastructure About you: 3-5 years of experience in a SDET role with a relevant degree in Computer Science or Information Technology is required Show ability to quickly learn a product or concept, viz., its feature set, capabilities, functionality and nitty-gritty Solid fundamentals in any programming language (preferably, Python or JAVA) and OOPS concepts. Also, hands-on with CI/CD with Jenkins or similar is a must RESTful API testing using tools such as Postman or similar is desired Familiarity and exposure to AWS and its offerings, such as, S3, EC2, EBS, EKS, IAM, etc., is required. Exposure to Docker, helm, argoCD is an added advantage Strong foundational knowledge in working on Linux based systems. This includes, setting up git repos, user management, network configurations, use of package managers, etc. Hands-on with non-functional testing, such as, performance and load, is desirable. Exposure to Locust or JMeter tools will be an added advantage Any level of proficiency with prometheus, grafana, service metrics, would be nice to have Understanding of Endpoint security concepts around Endpoint Detection and Response (EDR) would be advantageous. Company Benefits and Perks: We work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees. Retirement Plans Medical, Dental and Vision Coverage Paid Time Off Paid Parental Leave Support for Community Involvement We're serious about our commitment to diversity which is why we prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

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1 - 6 years

8 - 13 Lacs

Pune

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Cloud Observability Administrator JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Pune, India India Enterprise IT - 22685 about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. Cloud Observability Administrator ZS is looking for a Cloud Observability Administrator to join our team in Pune. As a Cloud Observability Administrator, you will be working on configuration of various Observability tools and create solutions to address business problems across multiple client engagements. You will leverage information from requirements-gathering phase and utilize past experience to design a flexible and scalable solution; Collaborate with other team members (involved in the requirements gathering, testing, roll-out and operations phases) to ensure seamless transitions. What Youll Do: Deploying, managing, and operating scalable, highly available, and fault tolerant Splunk architecture. Onboarding various kinds of log sources like Windows/Linux/Firewalls/Network into Splunk. Developing alerts, dashboards and reports in Splunk. Writing complex SPL queries. Managing and administering a distributed Splunk architecture. Very good knowledge on configuration files used in Splunk for data ingestion and field extraction. Perform regular upgrades of Splunk and relevant Apps/add-ons. Possess a comprehensive understanding of AWS infrastructure, including EC2, EKS, VPC, CloudTrail, Lambda etc. Automation of manual tasks using Shell/PowerShell scripting. Knowledge of Python scripting is a plus. Good knowledge of Linux commands to manage administration of servers. What Youll Bring: 1+ years of experience in Splunk Development & Administration, Bachelor's Degree in CS, EE, or related discipline Strong analytic, problem solving, and programming ability 1-1.5 years of relevant consulting-industry experience working on medium-large scale technology solution delivery engagements; Strong verbal, written and team presentation communication skills Strong verbal and written communication skills with ability to articulate results and issues to internal and client teams Proven ability to work creatively and analytically in a problem-solving environment Ability to work within a virtual global team environment and contribute to the overall timely delivery of multiple projects Knowledge on Observability tools such as Cribl, Datadog, Pagerduty is a plus. Knowledge on AWS Prometheus and Grafana is a plus. Knowledge on APM concepts is a plus. Knowledge on Linux/Python scripting is a plus. Splunk Certification is a plus. Perks & Benefits ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Considering applying? At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To Complete Your Application Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At

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1 - 4 years

8 - 13 Lacs

Pune

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Associate - Platform Support JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Pune, India India Enterprise IT - 22699 about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. What youll do Handle request escalation from multiple sources like email, telephone, and cases. Input requests into problem tracking database and assign Tier 2 group for resolution. Solicit user feedback of services to upgrade service quality. Troubleshooting IT-related issues for a user population of ZS employees and clients using ZS proprietary software via telephone and remote access. Contribute to improving user support by actively responding to queries and handling complaints. Establish best practices through the entire Tier1 support process. Working in a 24*7 environment. IT team projects as assigned. Proactively report unusual and recurring issues to management. Complete administrative tasks, such as tracking emails/tickets, assisting with organizational efforts. What youll bring Bachelor's degree required, Master' s degree desirable. 1-2 years of relevant experience in customer support, or as an IT ServiceDesk Associate (preferred). Knowledge of AWS services / AWS certifications preferred. Knowledge on AWS fundamentals, IAM, Redshift, S3 and workspaces. Knowledge about service catalogs, incident management, case management, change management and should have Experience in managing Service desk emails. Prior work experience in a similar role is preferred. Ability to approach problem-solving methodically and analytically. Strong oral and written communication skills. Strong customer service orientation. Ability to work varied hours, enabling support in a 24/7 environment. Perks & Benefits ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Considering applying? At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above. To Complete Your Application Candidates must possess work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At www.zs.com

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3 - 7 years

8 - 12 Lacs

Pune

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Cloud Administrator (AWS Operations) JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Pune, India India Enterprise IT - 22705 about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. Cloud Administrator / AWS We seek a professional IT administrator to join our Pune, India office. This role is responsible for deploying and administering acloud-based computing platformwithin ZS. What Youll Do? ? Participate inAWS deployment, configuration and optimization to provide a cloud-based platform to address business problems across multiple client engagements; Leverage information from requirements-gathering phase and utilize past experience to implement a flexible and scalable solution; Collaborate with other team members (involved in the requirements gathering, testing, roll-out and operations phases) to ensure seamless transitions; Operatescalable, highly available, and fault tolerant systems on AWS; Controlthe flow of data to and from AWS; Use appropriateAWS operational best practices; Configureand understandVPC network and associated nuances for AWS infrastructure; Configureand understandAWS IAM policies; Configuresecured AWS infrastructure; User and access management for different AWS services. What Youll Bring? ? Bachelor's Degree in CS, IT or EE 1-2 years of experience in AWS Administration, Application deployment and configuration management Good knowledge of AWS services (EC2,S3,IAM,VPC,Lambda,EMR,CloudFront,Elastic Load Balancer etc.) Basic knowledge of CI/CD tools like JetBrains TeamCity, SVN,BitBucket etc. Good knowledge of Windows and Linux operating system administration. Basic knowledge of RDBMS and database technologies like SQL server, PostgreSQL. Basic knowledge of web server software like IIS or Apache Tomcat Experience in any scripting knowledge like PowerShell, Python, Bash/Shell scripting Knowledge of DevOps methodology Strong verbal, written and team presentation communication skills Perks & Benefits ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Considering applying? At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To Complete Your Application Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At

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5 - 10 years

30 - 35 Lacs

Bengaluru

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Position Summary This position is part of the technical leadership in data warehousing and Business Intelligence areas. Someone who can work on multiple project streams and clients for better business decision making especially in the area of Lifesciences/ Pharmaceutical domain. Job Responsibilities o Technology Leadership Lead guide the team independently or with little support to design, implement deliver complex reporting and BI project assignments. o Technical portfolio Expertise in a range of BI and hosting technologies like the AWS stack (Redshift, EC2), Qlikview, QlikSense, Tableau, Microstrategy, Spotfireo Project Management ? Get accurate briefs from the Client and translate into tasks for team members with priorities and timeline plans. ? Must maintain high standards of quality and thoroughness. Should be able to monitor accuracy and quality of others' work.? Ability to think in advance about potential risks and mitigation plans.o Logical Thinking Able to think analytically, use a systematic and logical approach to analyze data, problems, and situations. Must be able to guide team members in analysis.o Handle Client Relationship Manage client relationship and client expectations independently. Should be able to deliver results back to the Client independently. Should have excellent communication skills. Education BE/B.Tech Master of Computer Application Work Experience Minimum of 5 years of relevant experience in Pharma domain.? Technical:? Should have 15 years of hands on experience in the following tools Must have working knowledge of toolsAtleast 2 of the following Qlikview, QlikSense, Tableau, Microstrategy, Spotfire? Aware of techniques such asUI design, Report modeling, performance tuning and regression testing? Basic expertise with MS excel? Advanced expertise with SQL? Functional:? Should have experience in following concepts and technologies Specifics: Pharma data sources like IMS, Veeva, Symphony, Cegedim etc. Business processes like alignment, market definition, segmentation, sales crediting, activity metrics calculation 0-2 years of relevant experience in a large/midsize IT services/Consulting/Analytics Company1-3 years of relevant experience in a large/midsize IT services/Consulting/Analytics Company3-5 years of relevant experience in a large/midsize IT services/Consulting/Analytics Company3-5 years of relevant experience in a large/midsize IT services/Consulting/Analytics Company Behavioural Competencies Project ManagementCommunicationAttention to P&L ImpactTeamwork & LeadershipMotivation to Learn and GrowLifescience KnowledgeOwnershipCultural FitScale of resources managedScale of revenues managed / deliveredProblem solvingTalent ManagementCapability Building / Thought Leadership Technical Competencies

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2 - 6 years

12 - 16 Lacs

Pune

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As a Data Engineer at IBM, you'll play a vital role in the development, design of application, provide regular support/guidance to project teams on complex coding, issue resolution and execution. Your primary responsibilities include: Lead the design and construction of new solutions using the latest technologies, always looking to add business value and meet user requirements. Strive for continuous improvements by testing the build solution and working under an agile framework. Discover and implement the latest technologies trends to maximize and build creative solutions Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Design and Develop Data Solutions, Design and implement efficient data processing pipelines using AWS services like AWS Glue, AWS Lambda, Amazon S3, and Amazon Redshift. Develop and manage ETL (Extract, Transform, Load) workflows to clean, transform, and load data into structured and unstructured storage systems. Build scalable data models and storage solutions in Amazon Redshift, DynamoDB, and other AWS services. Data IntegrationIntegrate data from multiple sources including relational databases, third-party APIs, and internal systems to create a unified data ecosystem. Work with data engineers to optimize data workflows and ensure data consistency, reliability, and performance. Automation and OptimizationAutomate data pipeline processes to ensure efficiency Preferred technical and professional experience Define, drive, and implement an architecture strategy and standards for end-to-end monitoring. Partner with the rest of the technology teams including application development, enterprise architecture, testing services, network engineering, Good to have detection and prevention tools for Company products and Platform and customer-facing

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10 - 12 years

8 - 12 Lacs

Mumbai

Hybrid

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5 - 10 years

10 - 14 Lacs

Hyderabad

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Project Role : Cloud Platform Engineer Project Role Description : Designs, builds, tests, and deploys cloud application solutions that integrate cloud and non-cloud infrastructure. Can deploy infrastructure and platform environments, creates a proof of architecture to test architecture viability, security and performance. Must have skills : DevOps Architecture Good to have skills : Microsoft Azure Architecture, AWS Administration Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary : Roles & Responsibilities:The Cloud Solution Consultant is a member of the Global Digital organization and is responsible for professional/technical work related to public cloud platform usage across the enterprise. This is an advanced position, primarily responsible for the duties in the development/support of implementation of solutions using public cloud platforms and the underlying architecture. These implementations span across a broad-range of vendor supplied global services and solutions that are being utilized across the enterprise.The incumbent leads/participates in a broad spectrum of cloud topics (securing alignment, reusability and partnership) across the enterprise where public cloud services are being utilized. He/She will work in close collaboration with the Cyber and Global Infrastructure Services teams to lead the delivery solutions across the enterprise. This role will directly support digital transformation, technology strategy and cloud adoption as part of the Global Digital team. This team is constantly confronted with business challenges and the Cloud Solution Consultant will help cultivate the understanding of high-level, loosely specified requirements to transform them into value for our business through direct contribution to the design, architecture an implementation of solutions in the public cloud platforms. This associate is responsible to communicate/influence technology decisions to both technical/non-technical audiences. This position will support the Operations team by instilling the right mindset and securing adequate tools, methodology and metrics. the incumbent must embrace corporate values and digital/analytic principles. In addition, he/she needs to secure adherence to the vision and enable an inclusive (open to diversity) working environment - Valuing network/communities of practice Professional & Technical Skills: Must To Have Skills: Proficiency in Cloud Infrastructure Strong understanding of cloud computing platforms on AWS and Azure. Experienced in Multi-Cloud Architecture & Deployment:Demonstrated experience designing, deploying, and managing complex cloud architectures across both AWS (e.g., VPC, EC2, Lambda) and Azure (e.g., Virtual Networks, VMs, Azure Functions). Proficiency with IaC tools"”such as Terraform, AWS CloudFormation, or Azure Resource Manager (ARM) templates. Proven track record implementing best practices for identity and Well Designed Architecture Hands-on experience with CI/CD pipelines and automation tools like Jenkins or GitLab. Knowledge of containerization technologies like Docker and Kubernetes. Security and Compliance:Proven track record implementing best practices for identity and Well Designed Architecture Additional Information: The candidate should have a minimum of 5 years of experience in Cloud Infrastructure This position is based at our Hyderabad office A 15 years full-time education is required Qualification 15 years full time education

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5 - 10 years

10 - 14 Lacs

Hyderabad

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Project Role : Cloud Platform Engineer Project Role Description : Designs, builds, tests, and deploys cloud application solutions that integrate cloud and non-cloud infrastructure. Can deploy infrastructure and platform environments, creates a proof of architecture to test architecture viability, security and performance. Must have skills : DevOps Architecture Good to have skills : AWS Architecture, Microsoft Azure Architecture Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary : Roles & Responsibilities:The Cloud Solution Consultant is a member of the Global Digital organization and is responsible for professional/technical work related to public cloud platform usage across the enterprise. This is an advanced position, primarily responsible for the duties in the development/support of implementation of solutions using public cloud platforms and the underlying architecture. These implementations span across a broad-range of vendor supplied global services and solutions that are being utilized across the enterprise.The incumbent leads/participates in a broad spectrum of cloud topics (securing alignment, reusability and partnership) across the enterprise where public cloud services are being utilized. He/She will work in close collaboration with the Cyber and Global Infrastructure Services teams to lead the delivery solutions across the enterprise. This role will directly support digital transformation, technology strategy and cloud adoption as part of the Global Digital team. This team is constantly confronted with business challenges and the Cloud Solution Consultant will help cultivate the understanding of high-level, loosely specified requirements to transform them into value for our business through direct contribution to the design, architecture an implementation of solutions in the public cloud platforms. This associate is responsible to communicate/influence technology decisions to both technical/non-technical audiences. This position will support the Operations team by instilling the right mindset and securing adequate tools, methodology and metrics. the incumbent must embrace corporate values and digital/analytic principles. In addition, he/she needs to secure adherence to the vision and enable an inclusive (open to diversity) working environment - Valuing network/communities of practice Professional & Technical Skills: Must To Have Skills: Proficiency in Cloud Infrastructure Strong understanding of cloud computing platforms on AWS and Azure. Experienced in Multi-Cloud Architecture & Deployment:Demonstrated experience designing, deploying, and managing complex cloud architectures across both AWS (e.g., VPC, EC2, Lambda) and Azure (e.g., Virtual Networks, VMs, Azure Functions). Proficiency with IaC tools"”such as Terraform, AWS CloudFormation, or Azure Resource Manager (ARM) templates. Proven track record implementing best practices for identity and Well Designed Architecture Hands-on experience with CI/CD pipelines and automation tools like Jenkins or GitLab. Knowledge of containerization technologies like Docker and Kubernetes. Security and Compliance:Proven track record implementing best practices for identity and Well Designed Architecture Additional Information: The candidate should have a minimum of 5 years of experience in Cloud Infrastructure This position is based at our Hyderabad office A 15 years full-time education is required Qualification 15 years full time education

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5 - 10 years

5 - 9 Lacs

Hyderabad

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Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Spring Boot Good to have skills : GitHub, Microservices and Light Weight Architecture Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with teams to develop innovative solutions and ensure seamless application functionality. Roles & Responsibilities:-4-8 years of professional software development experience in Java-Excellent knowledge of design patterns and architecture-Extensive server-side software development experience-Solid hands-on experience with J2EE frameworks such as Spring and adherence to SOLID principles-Hands-on experience in developing microservices with Spring Boot-Strong experience in writing unit tests using JUnit-Strong SQL skills, with experience in databases including Oracle and MySQL-Experience with JDBC and ORM persistence technologies (JPA, Hibernate)-Good understanding of developing serverless applications using AWS Lambda-Experience with Docker and Kubernetes-Core Java - OOP, Collections, Concurrency-Spring Core and Boot - Dependency Injection, REST, Auto-Configuration-Microservices - Service Discovery, API Gateway, Communication-AWS - Docker, Kubernetes, EC2, Lambda, API Gateway, IAM Roles-Design Patterns-SQL and Databases - Queries, Indexing, Transaction Professional & Technical Skills: Must To Have Skills: Proficiency in Spring Boot Good To Have Skills: Experience with Microservices and Light Weight Architecture Strong understanding of RESTful web services Knowledge of cloud platforms like AWS or Azure Experience with version control systems like Git Additional Information: The candidate should have a minimum of 5 years of experience in Spring Boot. This position is based at our Hyderabad office. A 15 years full-time education is required. Qualification 15 years full time education

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7 - 12 years

10 - 14 Lacs

Navi Mumbai

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Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : AWS Architecture Good to have skills : AWS Elastic Beanstalk, AWS Lambda Administration, Infrastructure As Code (IaC) Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will oversee the development process and ensure successful project delivery. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application design and development process Coordinate with stakeholders to gather requirements Ensure timely project delivery Professional & Technical Skills: Must To Have Skills: Proficiency in AWS Architecture, AWS Elastic Beanstalk, AWS Lambda Administration, Infrastructure As Code (IaC) Strong understanding of cloud computing principles Experience in designing scalable and secure AWS solutions Knowledge of AWS services and best practices Hands-on experience in implementing AWS architectures Additional Information: The candidate should have a minimum of 7.5 years of experience in AWS Architecture This position is based at our Mumbai office A 15 years full-time education is required Qualification 15 years full time education

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5 - 10 years

5 - 15 Lacs

Bengaluru

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Seeking Java Developer with strong expertise in AWS cloud services. The ideal candidate has 8+ years of experience developing scalable, high-performance web applications using Java (up to Java 17), Spring Boot, Angular (2-12), and AWS. Responsible for designing, developing, and deploying robust cloud-native applications, leveraging AWS services such as Lambda, EC2, S3, RDS, DynamoDB, and API Gateway. Key Responsibilities: Design and develop full-stack Java applications using Spring Boot, Angular, and RESTful APIs. Build and maintain AWS-based cloud solutions, leveraging EC2, S3, Lambda, DynamoDB, API Gateway, and CloudFormation. Develop and optimize microservices architectures, ensuring high availability and scalability. Implement CI/CD pipelines using Jenkins, AWS Code Pipeline, and Terraform for seamless deployments. Work with Docker & Kubernetes (EKS) for containerized applications. Optimize system performance using monitoring tools like AWS CloudWatch, X-Ray, and ELK Stack. Utilize Apache Kafka for event-driven architectures and Redis for caching. Ensure robust testing and quality assurance with JUnit, Mockito, Jasmine, and Postman. Collaborate in an Agile/Scrum environment to drive innovation and efficiency. Required Skills & Experience: Minimum 5+ years of experience in Java development, including Java 8/11/17 features. Expertise in Spring Boot, Hibernate, and Microservices Architecture. Strong knowledge of AWS cloud services and infrastructure. Experience with CI/CD pipelines, GitHub Actions, Terraform, and Jenkins. Proficiency in front-end development using Angular, JavaScript, and Bootstrap. Hands-on experience with SQL (Oracle, MySQL) and NoSQL (MongoDB, DynamoDB) databases. Strong understanding of APIs, messaging systems (SQS, JMS), and event-driven architectures. Knowledge of security best practices and DevSecOps. Preferred Qualifications: Experience in serverless architecture using AWS Lambda. Familiarity with React.js, Node.js, and Kotlin. Background in machine learning, data analytics, or big data processing (Apache Spark, Storm).

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3 - 8 years

8 - 18 Lacs

Gurugram

Remote

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Kafka/MSK Linux In-depth understanding of Kafka broker configurations, zookeepers, and connectors Understand Kafka topic design and creation. Good knowledge in replication and high availability for Kafka system ElasticSearch/OpenSearch

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1.0 years

5 - 9 Lacs

Mumbai, Maharashtra, IN

On-site

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About the job: Key Responsibilities: Design, develop, and maintain scalable web applications using Angular for front-end and Node.js / NestJS for back-end. Implement RESTful APIs and microservices architecture to support vending machine operations. Deploy, monitor, and manage applications on AWS EC2 and other cloud-based services. Optimize database structures and queries for performance and scalability. Collaborate with cross-functional teams to define, design, and ship new features. Ensure the responsiveness and efficiency of applications across devices and platforms. Troubleshoot, debug, and enhance existing software solutions. Stay up-to-date with emerging trends, best practices, and industry standards. Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Mumbai only are Computer Science Engineering students Salary: ₹ 5,00,000 - 9,00,000 /year Experience: 1 year(s) Deadline: 2025-06-11 23:59:59 Other perks: Informal dress code Skills required: SQL, MongoDB, Node.js, PostgreSQL, NoSQL, Internet of Things (IoT), REST API, TypeScript, CI/CD, Angular, Amazon EC2, AWS Lambda, Amazon CloudFront and NestJS Other Requirements: ● 1+ years of experience in Full Stack Development. ● Proficiency in Angular, TypeScript, Node.js, and NestJS. ● Experience with SQL/NoSQL databases (e.g., PostgreSQL, MongoDB). ● Strong problem-solving skills and ability to work in a fast-paced environment. ● Experience with third-party API integrations. ● Good understanding of security best practices in web applications. ● Excellent communication and teamwork skills. ● Basic understanding of EC2 instances, auto-scaling, load balancing, and CI/CD pipelines. About Company: We are a provider of snacks and beverages vending machines focused on facilitating convenient value-added services to corporates, residential complexes, and institutions.

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