Customer Service Executive - International Travel Process

1 - 3 years

1 - 3 Lacs

Posted:5 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

IGT Solutions Gurugram, India

Are you a customer service enthusiast with a passion for travel? Do you thrive in an international BPO environment? IGT Solutions is looking for dedicated and dynamic Customer Service Executives to join our team in Gurugram!

We're a global leader in integrated BPM, technology, and digital services, and we're expanding our team to support our prestigious international travel clients. This is an exciting opportunity to build a career in the travel domain.

What you'll do:

  • Provide exceptional customer service to international clients via phone, email, and chat.
  • Assist customers with travel-related queries, bookings, modifications, and cancellations.
  • Resolve customer issues efficiently and professionally, ensuring a high level of customer satisfaction.
  • Maintain accurate records of customer interactions and transactions.

What we're looking for:

  • Minimum 6 months of work experience in an International BPO is a must.

  • Excellent verbal and written communication skills in English.
  • Strong customer service orientation and problem-solving abilities.
  • Ability to work in a fast-paced, target-driven environment.
  • Prior experience in the travel industry or a personal passion for travel will be a significant advantage.

  • Flexibility to work in rotational shifts.

Why join IGT Solutions?

  • Be part of a leading global travel technology and services company.
  • Work with international clients and enhance your global exposure.
  • Opportunities for career growth and development within the company.
  • A vibrant and supportive work culture.

If you're ready to take your customer service career to the next level in the exciting world of travel, apply now!

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IGT Solutions logo
IGT Solutions

Information Technology and Services

New Delhi

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