Admission Support Officer

Asia Pacific Education Consultants is a well-established Education and Immigration consultancy dedicated to ensuring the overall development, progress, and growth in individuals" careers. Handling various aspects of law in the migration sector, our multicultural and multilingual team assists individuals in living and working in Australia through different Visa streams. We are currently seeking a motivated and results-driven Admission Support Officer to become a part of our team. In this role, you will be pivotal in guiding prospective students through the admissions process, offering detailed information about our programs, and aiding them in making well-informed decisions. Strong communication skills and a customer-centric approach are vital for success in this position. Key Responsibilities: Application Processing: - Review and verify incoming applications for accuracy and completeness. - Process applications, ensuring all required documents are submitted within the specified timeframe. - Promptly update applicants on the status of their application. Communication with Prospective Students: - Address inquiries from potential students via phone and email regarding the application process, requirements, and deadlines. - Provide guidance on admission criteria, financial documents, and available programs. - Deliver exceptional customer service by answering questions, providing support, and guiding applicants through the admissions process. Data Management: - Maintain and update student databases, monitor enrollment progress, and prepare reports as needed. Required Qualifications & Skills: - Education: Bachelor's degree in any field (Master's preferred). - Experience: 1-3 years in admissions, filing, or a similar role within the education sector. - Communication Skills: Strong verbal and written communication in English (additional languages are a plus). - Interpersonal Skills: Ability to build rapport and establish strong relationships with students. - Tech-Savvy: Proficiency in MS Office, Outlook, CRM tools, and digital communication platforms. - Problem-Solving: Capable of effectively addressing student concerns and providing solutions. This role presents a fantastic opportunity to be part of a crucial team supporting prospective students and ensuring a seamless admissions process. Contract Length: 24 months Shift Time: 5:00 AM - 1:30 PM, Monday to Saturday (Work from Office) Address: Plot no - 48, Sector 82, JLPL Industrial Area, Sahibzada Ajit Singh Nagar, Punjab 140308. Benefits: - Alternate Saturdays off - Health Insurance (Employee only) - 15 Paid leaves per year - Australian/Indian Holidays - Quarterly Party - Festival celebrations - Performance bonus (after completion of probation period) - Cab Facility (Pick & Drop for female staff) Interested candidates can contact us at 9779668090. Job Types: Full-time, Permanent Benefits: Health insurance Schedule: Morning shift, Performance bonus Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Application Question(s): - Can you join us on an immediate basis - Are you comfortable working in early morning shifts from 5 AM to 1:30 PM Education: Bachelor's (Required) Experience: 1 year in a relevant field (Required) Language: English (Required),