27 Admin Studio Jobs

We are looking for a skilled Application Packager with 9 to 14 years of experience to join our team in Hyderabad. The ideal candidate will have expertise in packaging applications using Windows Installer and be able to work immediately or within 30 days. Roles and Responsibility Design, develop, and test application packages using Windows Installer. Collaborate with cross-functional teams to identify and prioritize packaging requirements. Develop and maintain documentation for application packaging processes. Troubleshoot and resolve issues related to application packaging. Ensure compliance with industry standards and best practices for application packaging. Participate in code reviews and contribute to the improvement of the overall quality of the application packaging process. Job Requirements Minimum 9 years of experience in application packaging using Windows Installer. Strong knowledge of application packaging principles and technologies. Excellent problem-solving skills and attention to detail. Ability to work collaboratively in a team environment. Strong communication and interpersonal skills. Experience working with various operating systems and platforms. Full-time position with a title of Application Packager, Sr.

Packages and deploys applications for enterprise environments.

Job Responsibilities: Specialization in Windows Installer Technology, SCCM and Windows Application Integration/Maintenance. Must Work consistently to a very high standard even under high-pressure situations, meeting deadlines with a commitment to customer service. Highly experienced in Application Packaging including Diagnostic Tools like Regmon, Filemon, Beyond Compare, Picture Taker, Dependency Walker, InstallRite etc., Very good scripting skills in vbs, Wise Script and batch scripting. Will act as subject matter expert on tools, programs and applications unique to the client environment. Will act as the go-to resource who helps resolve complex issues. Will match project priorities to industry best practices Lead continuous improvement actions. Train, mentor, and coordinate the activities of other members of the team. Skills, Licenses, Knowledge, Education and Training Requirements: Must Have 5+ years of IT experience in Application packaging (Windows Installer) using packaging tools like Wise Package Studio, Install Shield, PACE etc., Specialization in Windows Installer Technology, SCCM and Windows Application Integration/Maintenance Responsible for packaging applications including: MSI/MSP/MSM/MST Creation, ICE Validation, Conflict Analysis and Unit testing. Very experienced in creating installations from scratch, not just re-packaging, through entire lifecycle from gathering requirements to delivery. Must Work consistently to a very high standard even under high-pressure situations, meeting deadlines with a commitment to customer service. Highly experienced in Application Packaging including Diagnostic Tools like Regmon, Filemon, Beyond Compare, Picture Taker, Dependency Walker, Install Rite etc., Auto Assessment using compatibility test tools for Windows transformation projects. Very good scripting skills in vbs, Wise Script and batch scripting. Work with internal development teams to understand and be an SME on how best to deliver required functionality. Design, build and maintain the standard installation, management and monitoring routines, scripts, agents or capabilities that are bundled with the applications. Provide IT application operations, support, and troubleshooting of technology issues desktop application components. Proven record in integrated approach to large applications and technology platforms design, architecture and implementation Awareness of phases such as requirements definition, system design and testing QA and transition to production. Deliver and respond as per service levels defined with the customers. Evaluation of the application/request given by the client, communicating (E-mail, Telephone, Chat) with the requestor in case any clarification is required. Gather the errors/problem documentation of the application by the application testers. Validate the Application Package for Internal Consistency errors using Package tools and troubleshooting accordingly. Perform Quality analysis for the Applications packaged using MSI Technology and delivering an error free package to the Customer. Ensure that the package complies with all client Standards Good Knowledge on ITIL. The preceding has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Project type (Support / Dev / Maintenance) Dev (Implementation) Shift involved If yes please share timing. 2-11 pm, IST Customer interview involved yes / No Notice Period Up to 30 days Must Have/Good to have Application Packaging (Primary Skill) Windows Installer\ Vendor provided setups Must Have Microsoft Orca Must Have Programing (Secondary Skill) PowerShell scripting Must Have Deployment (Secondary Skill) Microsoft System Center Configuration Manager (SCCM) Good to Have Change Management (Secondary Skill) Change Management Good to Have

Specialization in Windows Installer Technology, SCCM and Windows Application Integration/Maintenance. Must Work consistently to a very high standard even under high-pressure situations, meeting deadlines with a commitment to customer service. Highly experienced in Application Packaging including Diagnostic Tools like Regmon, Filemon, Beyond Compare, Picture Taker, Dependency Walker, InstallRite etc., Very good scripting skills in vbs, Wise Script and batch scripting. Will act as subject matter expert on tools, programs and applications unique to the client environment. Will act as the go-to resource who helps resolve complex issues. Will match project priorities to industry best practices Lead continuous improvement actions. Train, mentor, and coordinate the activities of other members of the team. JOB Requirements: Must Have 8+ years of IT experience in Application packaging (Windows Installer) using packaging tools like Wise Package Studio, Install Shield, PACE etc., Specialization in Windows Installer Technology, SCCM and Windows Application Integration/Maintenance Responsible for packaging applications including: MSI/MSP/MSM/MST Creation, ICE Validation, Conflict Analysis and Unit testing. Very experienced in creating installations from scratch, not just re-packaging, through entire lifecycle from gathering requirements to delivery. Must Work consistently to a very high standard even under high-pressure situations, meeting deadlines with a commitment to customer service. Highly experienced in Application Packaging including Diagnostic Tools like Regmon, Filemon, Beyond Compare, Picture Taker, Dependency Walker, Install Rite etc., Auto Assessment using compatibility test tools for Windows transformation projects. Very good scripting skills in vbs, Wise Script and batch scripting. Work with internal development teams to understand and be an SME on how best to deliver required functionality. Design, build and maintain the standard installation, management and monitoring routines, scripts, agents or capabilities that are bundled with the applications. Provide IT application operations, support, and troubleshooting of technology issues desktop application components. Proven record in integrated approach to large applications and technology platforms design, architecture and implementation Awareness of phases such as requirements definition, system design and testing / QA and transition to production. Deliver and respond as per service levels defined with the customers. Evaluation of the application/request given by the client, communicating (E-mail, Telephone, Chat) with the requestor in case any clarification is required. Gather the errors/problem documentation of the application by the application testers. Validate the Application Package for Internal Consistency errors using Package tools and troubleshooting accordingly. Perform Quality analysis for the Applications packaged using MSI Technology and delivering an error free package to the Customer. Ensure that the package complies with all client Standards Good Knowledge on ITIL. The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Service Excellence Specialist-WBG HO / IPO / CIP-Wholesale Integrated Service Excellence (WISE) Department-CIIB Wholesale Integrated Service Excellence(WISE) Job Role: 1Portfolio Handling of specified portfolio by providing services related to Legal Documentation and Credit Admin activities in CIIB. Working closely with the Cluster Manager to support for delivery of all actionables.2Sanction LetterIssuance of sanction letter as per the terms and conditions of Sanction.3Security documentationIssuance of security documents as per the terms of sanction.4Verification Verification of Constitutional documents (MOA, Partnership Deed, etc.), Authorisations (BR, Partnership, Letters, etc.) for availing facilities, creating security, execution of documents and scrutiny of executed documents to ensure proper execution. #Capability to check the original property documents submitted by the mortgagor at the time of mortgage creation in terms of Mortgage Deed / TSR 5ROC / CERSAI related compliancesEnsuring registration of security charges in favour of the bank wherever applicable. Also removal of non-required charges if any6Document checking and limit loading Ensuring proper execution of documents / compliance with the terms and conditions of sanction and receipt of approvals for deferrals in case of non-submission / discrepant documents. #Handling Limit Loading in Banks systems #Updation and Management of Security/Collateral 7Security Creation / PerfectionCreation of security as approved and getting the security perfected in coordination with client / other banks.8Client Visits Visiting clients office for execution of documents wrt Credit facilities sanctioned. Attending consortium meetings for document execution. #Discussing with clients on negotiation in documents and seeking approval thereof. Meeting clients on regular intervals to understand their service issues with the bank and getting them resolved with coordination with internal stakeholders. 9CustodianEnsuring proper care and safety of documents held in FRFC and complying with the laid down process / procedure for storage of documents.10Document TrackingTracking of documents for receipt; deferral; expiry etc through systems11Closure/tracking of deferrals Ensuring that deferrals are closed within timelines by arranging necessary documents/ approvals. Tracking deferrals for regularization with escalation to the concerned RM/Business under advice to Credit Approvers and monitoring expiry of documents. Job Requirements: Relevant experience in handling legal documents / service relationship. CA/MBA with 5-7 years of experience Ability to Influence/relationship Management Skills. Analytical and financial skills Strong communication. Eye For detail.

Position Name: Service Excellence Specialist (SES) Service Excellence Specialist-WBG HO / IPO / CIP-Wholesale Integrated Service Excellence (WISE) Department-CIIB Wholesale Integrated Service Excellence(WISE) Job Role: 1PortfolioHandling of specified portfolio by providing services related to Legal Documentation and Credit Admin activities in CIIB. Working closely with the Cluster Manager to support for delivery of all actionables.2Sanction LetterIssuance of sanction letter as per the terms and conditions of Sanction.3Security documentationIssuance of security documents as per the terms of sanction.4Verification Verification of Constitutional documents (MOA, Partnership Deed, etc.), Authorisations (BR, Partnership, Letters, etc.) for availing facilities, creating security, execution of documents and scrutiny of executed documents to ensure proper execution. #Capability to check the original property documents submitted by the mortgagor at the time of mortgage creation in terms of Mortgage Deed / TSR 5ROC / CERSAI related compliancesEnsuring registration of security charges in favour of the bank wherever applicable. Also removal of non-required charges if any6Document checking and limit loading Ensuring proper execution of documents / compliance with the terms and conditions of sanction and receipt of approvals for deferrals in case of non-submission / discrepant documents. #Handling Limit Loading in Banks systems #Updation and Management of Security/Collateral 7Security Creation / PerfectionCreation of security as approved and getting the security perfected in coordination with client / other banks.8Client Visits Visiting clients office for execution of documents wrt Credit facilities sanctioned. Attending consortium meetings for document execution. #Discussing with clients on negotiation in documents and seeking approval thereof. Meeting clients on regular intervals to understand their service issues with the bank and getting them resolved with coordination with internal stakeholders. 9CustodianEnsuring proper care and safety of documents held in FRFC and complying with the laid down process / procedure for storage of documents.10Document TrackingTracking of documents for receipt; deferral; expiry etc through systems11Closure/tracking of deferrals Ensuring that deferrals are closed within timelines by arranging necessary documents/ approvals. Tracking deferrals for regularization with escalation to the concerned RM/Business under advice to Credit Approvers and monitoring expiry of documents. Job Requirements: Relevant experience in handling legal documents / service relationship. CA/MBA with 5-7 years of experience Ability to Influence/relationship Management Skills. Analytical and financial skills Strong communication. Eye For detail.

Role Purpose App Packaging -Intune Application Packager L3 Band B3 Experience in people management and leading a team. Minimum IT experience of 8-10 years Packaging experience of 8 years or more Should be capable of working on packages with no supervision. Good communication skills to coordinate with stakeholders for package User Acceptance testing. Experience in customer handling skills. Expertise in providing technical support is a key requirement. Reproduce issues internally and respond on time to customers. Strong analytical thinking. Performing the full life cycle of software packaging including definition, requirements gathering, analysis, and testing. Develop, test, and implement configuration changes/driver updates to improve overall windows client, stability & performance. Knowledge of installation mechanisms acquisition, execution, and rollback. Key Skills Technical leadership, Driving a team of 10-15 technical associates. Packaging toolsOrca, Install Shield, Admin Studio, ACT (application compatibility toolkit) MSI, App-V, MSIX technologies ScriptingBatch, VBScript, PowerShell Deployment Tool Kit Deployment toolsSCCM / Intune ITIL knowledge - Incident, problem, change, and service request management ITIL tool - SNOW Having knowledge of Mac OS, MSIX, and Intune would be an added advantage. Application packaging Experience SCCM deployment Experience Intune Win32 application experience Packaging to Application conversion Azure AD Group management Supersedence/Dependency experience UAT experience on Intune Company portal, PSADT, Scripting experience. Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Application Packaging - Windows. Experience5-8 Years.

Graduate Minimum 1 to 2 years of experience in customer service role on email support or calls. Excellent communication skills – Verbal & Written Flexible to work 24/7 (For Females7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours 30 minutes shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers.

How is this team contributing to vision of Providence We, at Enterprise Services, the healthcare consulting and services arm of Providence India, help build technology solutions that modernize and simplify each step of the healthcare delivery process And we do that by putting the patient and the provider at the center of everything we do Using the most promising and practical ideas, combined with the experience and expertise from people from the healthcare industry, we are creating experiences that work for care facilities, their patients and move us ahead on our mission of ?Health for a better world ?, What will you be responsible for Workstation OS Strong experience with the management and optimization of Windows 10 Familiarity with macOS is a plus, Application Packaging Experience in terms of building the applications as part of MSI, MST using Flexera Admin Studio or PSADT (PowerShell Deployment Toolkit) Having exposure on packaging applications using tools such as MS Intune will be an added advantage for this role, Software distribution with System Center Configurations Manager (SCCM) & Intune, Configure/schedule client laptop: Application security vulnerability, Desktop Management Systems Experience with building and managing desktop management infrastructure using tools such as MECM, MS Intune, Core Management, Autopilot, Azure, Mobile Device Management Need experience in terms of managing mobile devices Android, Windows, Apple using varies management tools such as Intune, AirWatch etc Scripting Strong scripting skills in VBScript, batch and PowerShell required, with advanced knowledge of PowerShell for management and automation a big plus Should be comfortable performing tasks from the command line, Exposure to Microsoft Power automation and GraphAPI is a plus, What would your day look like Administrating System Center Configurations Manager (SCCM) Packaging software through Admin Studio and test deployments Deploying security policies/software through Microsoft Intune Configure/schedule client laptop security patching Write scripts (PowerShell, VB, Batch) Who we are looking for Minimum 3-6 years of experience in SCCM, Software Distribution, Image Management and Patch management, Experience with SCCM, PowerShell scripting and Azure update management 2-4 years of experience with software packaging / Admin Studio / Microsoft Intune, PSADT, MAC Packaging, 2-4 years of experience working in cloud technologies such as Intune Azure/AWS/Google cloud service Ability to troubleshoot technical problems, demonstrate problem solving Ability to effectively communicate and excellent interpersonal skills Experience working in Agile/sprints in a global team setup Bachelors Degree in Computer Science, Business Management, or IS

Senior Software Packager - This role performs system integrations across Company desktop, on and off-prem cloud server, and AVD technology platforms. The resource will participate in the development of packaging solutions for desktop and server platforms as well as conversion of legacy applications and nutilities through the use of Numecent, MSIX, PSApp Deploy, Ansible, and containerization. The Senior Software Packager will contribute to the design of modern packaging; conduct planning, requirements analysis, pre and postimplementation support, and maintenance. The resource will work on basic to complex applications, develop and execute test plans prior to software deployment and maintain documentation of all customizations and changes made during the packaging process. Responsibilities: The Senior Software Packager will assume a technical lead role and will participate in project assessment, software packaging and delivery tools, custom scripting, pilot testing, user acceptance and communication, and remediation activities associated with large scale software deployments. The Senior Software Packager will help solve complex technical issues and develop customized solutions in deploying software applications to a diverse workstation/server environment. The Senior Software Packager will work in a test, configuration management, and release management environment, interfacing with various process owners. The Senior Software Packager will participate or execute compliance activities adhering to Company standards and policies. Serve in a lead role in meetings relating to specific technical projects or tasks. Lead or support IT initiatives and gathers technical requirements as needed. Must be able to lead the technical discussions with Company resources independently. Reporting on findings, recommendations, escalation to IT team lead for decisions. The Senior Software Packager will need the ability to write technical documentation in the form of design, test plans, installation plans, and incident reviews. Interfaces with other release team members to ensure all technical aspects of the deployment have been accounted for to minimize risk to IT infrastructure. Coordinate with third-party vendors and participate in all required team meetings. Requirements: 7+ years of software packaging, application development and deployment within a physical and virtual environment, preferably for a large enterprise organization, or experience as agreed with Company. Experienced in integrating of the application packaging and delivery solution with the user self-service portal, automation tools, enterprise software deployment tools, software licensing tools, data export compliance, remote AVD, and remote hosted applications. Strong technical skills and hands-on expertise .NET, .BAT, .VBS, WSE, .MSI, .MST, .MSP, SQL Server, APPV, MSIX, Numecent and similar scripting and database tools. Experience with automation scripts, orchestration, and automation processes and products. Deep understanding of implementing and supporting application virtualization, streaming, layering and paging technologies on AVD environments, desktop, servers on-prem and in the cloud, and mobile devices. Provides engineering, deployment, and transition to a broad range of current and future Microsoft applications and technologies or similar third-party tools that integrate Microsoft products (e.g. Intune and Ansible). Expert in application packaging and deploying through Intune Manage.

Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: You will be joining the Android Wi-Fi framework/applications team, working on design, development and debugging software features on Qualcomm Android platforms. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field. 2+ years of academic or work experience with Programming Language such as C, C++, Java, Python, etc. - 3-5 years of experience - Strong understanding of Android Core/W-Fi AOSP, Android Upgrades, xTS issues and AOSP code customization. Good hands-on experience of Java, C++ and C. Proven ability to develop and debug Android W-Fi applications and enhance Android Wi-Fi framework is highly desired. Good working knowledge/understanding of Wireless Applications and Wi-Fi daemons like wpa_supplicant/hostapd, Connectivity Manager etc - Proven ability and interest in debugging complex embedded software systems. Excellent written and verbal communication skills, with an ability to collaboratively work with varied teams in a dynamic, multi-tasked environment - Prior experience with Android and/or Qualcomm MSM software platforms is a plus. Strong ability to solve problems in a non-linear fashion.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role _x000D_ Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? _x000D_ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? _x000D_ Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? _x000D_ ? _x000D_ Mandatory Skills: Application Packaging - Windows_x000D_. Experience3-5 Years_x000D_. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

R1 RCM India is proud to be recognized amongst Indias Top 50 Best Companies to Work For„¢ 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare simpler and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. We are seeking an experienced and highly skilled Lead Packaging Engineer with deep expertise in application packaging, deployment, automation, and endpoint management. The ideal candidate must possess extensive hands-on experience with Intune, SCCM, Jamf Pro, Windows, MacOS, and automation scripting using PowerShell, AdminStudio, PSEditor, and other packaging tools. You will lead packaging initiatives, drive standardization, and support enterprise-wide deployment strategies. Key Responsibilities Application Packaging & Deployment: Lead end-to-end application packaging (MSI, App-V, IntuneWin, PKG formats) for Windows & MacOS. Manage application lifecycle including packaging, testing, deployment, and updates. Utilize AdminStudio, InstallShield, Orca, and PSEditor for packaging and troubleshooting. Expertise with Intune and Jamf Pro for modern device management. Deliver advanced Intune support (Windows and macOS), focusing on device compliance, application deployment, provisioning, and troubleshooting Support macOS devices via Jamf and Intune , ensuring alignment with organizational security standards Endpoint Management: Manage deployment processes using SCCM for Windows environments. Leverage Intune and JAMF Pro for cloud-based deployment and policy management. Lead migration from SCCM to Intune and JAMF aligned with cloud strategies. Automation & Scripting: Develop automation scripts using PowerShell for packaging and deployment. Maintain code repositories and documentation. Use PowerShell (expert level) along with Bash and Python for cross-platform automation and data collection Identify and resolve gaps in user onboarding/offboarding by building and maintaining automation and integrations Build and maintain internal knowledge base and operational documentation Collaboration & Leadership: Lead the packaging team and mentor junior engineers. Coordinate with security and global IT teams. Maintain technical documentation and SOPs. Required Skills & Experience Technical Expertise: 8-12 years of experience in application packaging and deployment. Strong knowledge of Intune, SCCM, and Jamf Pro. Expert-level experience with Windows and MacOS platforms. Advanced PowerShell scripting skills. Hands-on with AdminStudio, InstallShield, PSEditor, and Orca. Soft Skills: Strong analytical and troubleshooting abilities. Excellent communication and leadership skills. Proactive in learning and adopting new technologies. Preferred Qualifications Microsoft certifications (MD-102, SC-300). JAMF 200/300 certifications. Knowledge of Azure AD, Group Policies, and Zero Trust. Exposure to DevOps and CI/CD pipelines. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visitr1rcm.com Visit us on Facebook Location - Chennai,Hyderabad,Bengaluru,Gurugram,Noida

Responsibilities: * Design, develop & maintain Mac packaging solutions using App-V, Jamf & Intune. * Collaborate with cross-functional teams on application repackaging projects.

As a Packaged Application Test Engineer, you are specializing in verification and validation at all stages of the delivery lifecycle of enterprise core packaged applications. You have expertise e.g. in SAP, Salesforce, Oracle EBS and Siebel and industries such as Manufacturing, Retail, Insurance and Healthcare. - Grade Specific As a senior Packaged Application Test Engineer, you have experience in verification and validation at all stages of the delivery lifecycle of packaged applications. You have built expertise e.g. in SAP, Salesforce, Oracle EBS and Siebel and industries such as Manufacturing, Retail, Insurance and Healthcare Skills (competencies)

> Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Application Packaging - Windows. Experience: 3-5 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Application Packaging - Windows.Experience3-5 Years.

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Application Packaging Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services on various platforms and implementing technology at the operating system-level. Your role will involve troubleshooting at both basic and intermediate levels, ensuring smooth operations and resolving any issues that arise. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Provide ongoing technical support and maintenance for production and development systems and software products. Configure services running on various platforms and implement technology at the operating system-level. Troubleshoot hardware and software issues across all server and network areas. Collaborate with software solutions/vendors/brands to ensure smooth operations. Assist in L1 and L2 troubleshooting to resolve any technical issues. Professional & Technical Skills: Must To Have Skills:Proficiency in Application Packaging. Strong understanding of operating systems and network areas. Experience in troubleshooting hardware and software issues. Knowledge of software solutions/vendors/brands. Familiarity with L1 and L2 troubleshooting techniques. Additional Information: The candidate should have a minimum of 3 years of experience in Application Packaging. This position is based at our Bengaluru office. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP BTP Integration Suite Good to have skills : Application PackagingMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. You will play a crucial role in developing and implementing solutions that align with the organization's goals and objectives. Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and leveraging your expertise in SAP BTP Integration Suite to develop innovative applications. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Collaborate with cross-functional teams to analyze business requirements.- Design, develop, and test applications using SAP BTP Integration Suite.- Configure and customize applications to meet specific business process requirements.- Troubleshoot and resolve application defects and issues.- Provide technical guidance and support to junior team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BTP Integration Suite. S4 HANA Implementation knowledge Life sciences experience- Good To Have Skills: Experience with Application Packaging.- Strong understanding of SAP BTP Integration Suite and its various components.- Experience in designing and implementing integration solutions using SAP BTP Integration Suite.- Knowledge of application development methodologies and best practices.- Familiarity with cloud-based technologies and platforms.- Ability to troubleshoot and debug complex application issues.- Excellent problem-solving and analytical skills. Additional Information:- The candidate should have a minimum of 3 years of experience in SAP BTP Integration Suite.- This position is based at our Hyderabad office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP BTP Integration Suite Good to have skills : Application PackagingMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve overseeing the application development process and ensuring seamless integration. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Lead the design, development, and implementation of applications.- Act as the primary point of contact for application-related queries.- Provide guidance and mentorship to team members.- Collaborate with cross-functional teams to ensure successful project delivery.- Stay updated on industry trends and best practices to enhance application development processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BTP Integration Suite. S4 HANA Implementation knowledge Life sciences experience- Strong understanding of application packaging.- Experience in leading application development projects.- Knowledge of integration technologies and tools.- Familiarity with software development lifecycle processes. Additional Information:- The candidate should have a minimum of 3 years of experience in SAP BTP Integration Suite.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Application Packaging - Windows. Experience3-5 Years.

Desktop Management Software Distribution: Manage and deploy software using SCCM and Intune. SQL Reporting: Create and manage SQL SSRS reports and perform SQL queries. SCCM Administration: Administer and maintain SCCM infrastructure, including application deployments and patch management. Patch Management: Oversee the Microsoft patch process and third-party vendor patch processes (e.g., Chrome) through SCCM.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Application Packaging - Linux. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Application Packaging - Windows. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.