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0 - 3 years

3 Lacs

Posted:8 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description




Job Responsibilities

  • Develop and maintain strong relationships with assigned clients to ensure customer satisfaction and retention.
  • Act as the primary point of contact for clients, addressing their queries, complaints, and concerns in a timely manner.
  • Conduct regular follow-ups with clients to assess their needs and offer suitable solutions.
  • Collaborate with the sales team to identify new business opportunities and upsell products & services.
  • Prepare and present reports and proposals to clients, outlining service offerings and account performance.
  • Assist in the development of client marketing plans and strategies to enhance account performance.
  • Coordinate with internal teams to ensure successful service delivery to clients.
  • Monitor and analyze account performance metrics, preparing insights for internal and external stakeholders.
  • Stay updated on industry trends, product knowledge, and competitor offerings to effectively address client needs.
  • Manage account documentation, ensuring all contracts and agreements are up to date and stored correctly.





Additional Details



Working Hours
9 Hours


Work Timing
10:00 AM-7:00 PM





Job Requirements



Gender
All


Qualification
Graduation





Interview Details



Priority
Any


Slot
It will be change with respect to availblity of HOD


Type
Face To Face





Requirements Documents & Assets


Document Or Assets Require Documents Aadhar card




Company Details





Client Of Cafyo

Iron and steel | Raipur, CG





The company keeps their contact details confidential. You will be contacted once your profile is shortlisted.




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Cafyo Management Solution

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